Macdonald Craxton Wood Hotel & Spa  4 stars

Parkgate Road, Ledsham, Chester, United Kingdom, CH66 9PB  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The four-star Macdonald Craxton Wood Hotel features convenient location on the spacious woodland in the countryside area of Chester.

This tranquil country house combines British traditional design with 21st century comfort and luxury.

The elegant 72guest rooms and suites are completed with en suite marble bathroom and trouser press.

There are three dining venues that serve delicious British cuisine and refreshing drinks.

The business center includes coffee breaks, wireless internet access, photocopying facilities and audio-visual capabilities. The airy seven meeting venues can accommodate up to 300 delegates.

The Leisure Club and Spa provides 18-meter heated indoor pool, gym with Technogym machines, a steam room and a sauna, the relaxing hot stone massage and dance studio.

Number of rooms   72.

Distance to:

  • City Center Chester - 6.2 mi
  • Airport: Chester (CEG) - 5.8 mi, Liverpool John Lennon (LPL) - 7.5 mi
  • Train Station Chester Train Station - 6.3 mi
  • Bus stop - 3.6 mi

Rooms

The hotel provides rooms for guests with disabilities.

Classic Rooms are fitted with power shower and complimentary mineral water.

Executive Rooms include DVD player and extra-large work desk.

Family Rooms are equipped with single pull-out bed and stunning pool views.

Suites feature separate lounge with sofa, bathrobes and slippers.

Dining options

The Aiden Byrne British Grill serves a range of inspired British classic dishes and mouth-watering desserts in the stylish contemporary dining area.

The Cocktail Bar and Lounge offers outdoor terrace with garden views and traditional country house ambience to savor tasty cocktails and wine from 12pm till late.

The Vital Coffee Bar provides nutritious snacks and refreshments from 7am till 10pm.

All visitors are offered a full english breakfast for a fee. 

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Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 2. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Bus parking
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Trouser Press
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Private hotel parking is possible on site.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Cribs/baby cots
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Sun terrace
  • Shiatsu massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Satellite TV
  • Ironing facilities
  • Bathtub
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Shower
  • Toilet
  • Sitting area
  • Terrace
  • Dressing area

Travelers’ questions & answers

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The hotel provides rooms for guests with disabilities.

Classic Rooms are fitted with power shower and complimentary mineral water.

Executive Rooms include DVD player and extra-large work desk.

Family Rooms are equipped with single pull-out bed and stunning pool views.

Suites feature separate lounge with sofa, bathrobes and slippers.

Executive Room
Check Prices
Macdonald Craxton Wood Hotel & Spa Executive Room
Bed type: Double Bed

The room offers additional place which gives you plenty of space. The room includes an extra-large desk and luxurious bath.

Room facilities
    Suite
    Check Prices
    Macdonald Craxton Wood Hotel & Spa Suite

    The suite is full of original features, like the leaded light windows which offer breath-taking view over the gardens and woodland. Enjoy spacious, contemporary luxury into the bathrobe and slippers provided and settle into a deep, comfy sofa to watch a DVD on the plasma TV in the separate lounge.

    Classic Room
    Check Prices
    Macdonald Craxton Wood Hotel & Spa Classic Room Double Room
    Bed type: Double Or Twin Beds or Two Single Beds or Double Bed

    Comfortable room has a practical work desk and a contemporary bathroom.

    Room facilities

      Macdonald Craxton Wood Hotel & Spa LocationWhat's nearby

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      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Places of interest
      • Royal British Legion
        2.1 mi
      • Wings Club
        2.3 mi

      Local Attractions

      • Blue Planet Aquarium
        3.6 mi
        Longlooms Road, Ellesmere Port
      • National Waterways Museum
        4.2 mi
        South Pier Road, Ellesmere Port
      • Cheshire Oaks Designer Outlet
        4.4 mi
        Kinsey Road, Ellesmere Port
      • Lodge Clinical Spa
        4.7 mi
        Neston Road, Thornton Hough
      • Monkey Bizness
        5.2 mi
        57 Croft Business Park, Bromborough
      Getting there.

      Hawarden Airport is about 20.1k away.

      Head southwest toward Chester Road/A5104, turn right onto Chester Road/A5104, continue to follow A5104, turn right to merge onto A55 toward Conwy, exit on the right onto A494 toward Queensferry, merge onto Welsh Road/A550 via the ramp to M53/B'head, keep left at the fork, turn left onto Parkgate Road/A540, turn left onto Puddington Lane and turn left toward the property.

      Macdonald Craxton Wood Hotel & Spa Reviews

      Guest reviews are submitted by our customers after their stay at Macdonald Craxton Wood Hotel & Spa

      Average guest rating

      7.4
      out of 10
      Very good
      Based on 28 reviews

      Rating by category:

      Service
      7.1
      Value
      7.6
      Dining
      8.1
      Location
      8.1
      Rooms
      7.4

      Individual guest reviews

      • Couple

        the only thing i enjoyed whilst being at this hotel was being at my cousins wedding.

        i thought the way the staff dealt with all the room mix ups was awful and also they had no first aid eqiupment to help a very poorly gentleman. tthe whole situation was dealt with very badly.

        • Average rating
          5.0
      • Couple

        The room was very clean and a good size , if tyour looking for a good nights sleep the bed was amazing. There is a nice relaxed atmosphere around the hotel and the cleanliness in general was excellent.

        I emailed the hotel directly to find out about the spa facilities but still have heard nothing back from them! Fortunately this does reflect the customer service received at the hotel as it was excellent.

        • Average rating
          8.8
      • Couple

        Lovely evening meals in restaurant and the bar staff very friendly and helpful. Pool area good.

        Queuing for over half an hour for breakfast on Saturday with no explanation by staff as to why was very poor as was breakfast. A lot of unhappy guests. Bed in room very uncomfortable. Lack of information about the hotel and in particular spa facility and times restaurant would be open for, in hotle room.

        • Average rating
          5.8
      • Older travelers

        Location was very good

        We were supposed to have free internet, I had to go every day and ask for bt tokens and they didnt have any!! When I asked it was like the receptionist was paying for it her self she said "they havnt delived any tokens" and that was it, so I had to sort it out my self with bt every day I was there.The same was when I came out my room one day and the receptionist was chatting toi the room girls.I Waited 30 mins for her to phone a taxi in the end I went to my room and used the net, she was still chatting away with no one on reception!! Nice location but staff need training!!

        • Average rating
          5.8
      • Older travelers

        Please note we (my wife and I) were booked in to stay at the hotel on a Sunday through to and including Tuesday night. At the eleventh hour we telephoned the hotel to see if we could, in addition, be accomodated on the previous Thursday through to Saturday night giving the hotel two days notice. The reason for the late request was due to a change of plan on our behalf owing to my wife's disability. A stay of 6 nights in total.

        Very dissapointed with our 1st night at a 4 star hotel room at £124-00 - the room basicall was appalling. A meeting with a senior member of staff in private saw the whole matter resloved in a very tactful and business manner. We were moved into a much better room and at the end of the day we enjoyed our stay. The staff could not have been more helpful or understanding. I would however question one of the female receptionists when speaking on the telephone who informed me that the room we originally occupied was one of the best rooms in the hotel when this was clearly not the case. I learnt later that that part of the hotel was awaiting renovation so why were we put in it at £124 per night

        • Average rating
          6.6
      • Group of friends

        Excellent rooms. Lovely pool and gym with top class beauty treatments available. Handy location near golf clubs, Chester and The Wirral. Easy to access.

        Excellent, young staff but there were obviously not enough staff as they were running around trying to make sure all was good. Communications in the hotel didn't seem to be quite up to speed.

        • Average rating
          9.2
      • Family with children

        Comfortable rooms, Friendly staff, good facilities and a nice quiet location

        Coffee was vary variable in quality and some of the decor is starting to show its age. Not all spa facilities were working.

        • Average rating
          8.2
      • Older travelers

        Nice surroundings and spacious comfortable rooms.

        I noticed the receptionist was charging £150 to my card for a room rate of £90. I had to ask what it was for, I was not told it would be used to cover other charges made to my room before I challenged it. Felt they could have been more open. Also felt it was a bit cheeky of them.

        • Average rating
          7.0
      • Group of friends

        A lovely stay in a local hotel. We were at a friends wedding and decided to stay over.

        Bar is extremely expensive.

        • Average rating
          7.4
      • Family with children

        Our family room was very clean, comfortable and spacious. The leisure facilities were also of a high standard. The staff were all friendly and welcoming.

        The breakfast was very much below par and not what I would expect of a 4 star hotel, I understand the restaurant has a Rosette award, however it wouldn't be for the standard of food at breakfast!

        • Average rating
          7.4
      • Family with children

        The staff were all very pleasant. Beds extremely comfortable. Hotel in a beautiful quiet location. We would certainly return to this hotel.

        Put in a twin room but told they would change it to a double - this didn't happen. Some of the furniture in room 101 only fit for the bin

        • Average rating
          7.4
      • Older travelers

        comfortable room

        no DVD food on the expensive side

        • Average rating
          7.4
      • Older travelers

        booked this hotel as a friend was getting married nearby. did not know it was there and was very pleasently surprised, a beautiful hotel.

        a courtesy car/bus into Chester centre would have saved me £30 taxi fare, but i am being picky now.

        • Average rating
          9.6
      • Group of friends

        Poor service, poor restaurant, drunk barstaff. Overpriced.

        • Average rating
          4.2
      • Older travelers

        The grounds were very beautiful and very well maintained, the bed very comfortable and the room clean. The thick thick black out curtains made sleeping very easy. The staff were friendly and very polite. It was easy to park and convenient for Chester and visiting Wales on a day trip.

        I never found out if we were able to use the leisure club facilities-it just wasn't mentioned-perhaps it was at a cost. The food in the restaurant was very good-but we found nearly £5 for a bottle of water excessive as was nearly £5 for a small bottle of cider and we didn't appreciate being asked several times if we wanted wine-we didn't and felt a bit pressured because we hadn't purchased wine which looked pricey-but in comparison to the bottled water probably wasn't that expensive. Not something we wanted to repeat unfortunately. We found a fantastic newly opened re-furbished Inn just up the road-much better prices and the food and atmosphere were both fantastic.

        • Average rating
          6.2
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      Hotel Awards 2014

      UKHOTEL AWARDSRecommendedChesterMacdonald Craxton Wood Hotel & Spa

      According to guest reviews, the hotel has been rated asBest Luxury Hotels in United Kingdom

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