Lotte New York Palace Hotel  5 stars

455 Madison Avenue , New York, United States, NY 10022  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This palatial hotel located in Midtown has an amazing location and beautiful rooms. The tower rooms are highly recommended. The fitness center is top-notch, the restaurant is outstanding, and the concierge staff is fabulous. The prices can be a bit much for some.

Verified Reviews:

  • Really central for shopping - Rooms were perfect - Beautiful courtyard
  • Property is elegant - First class views of st patrick's cathedral - Fabulous breakfasts
  • In front of st. patrick cathedral and very close to moma - Room was very large by new york standards - Service was friendly
  • Property is elegant and sophisticated - Impeccable service - Lovely large rooms
  • Rooms were very nice - Hotel itself is beautiful - Location is perfect - Just off madison

Overview

The New York Palace is located across Madison Avenue near St Patrick's Cathedral in New York and offers a good base for business and holiday-makers alike. You will easily reach all major tourist attractions and business establishments due to the close proximity to different transport routes and metro stations.

The hotel features Italian Renaissance touches and is designed in a unique yet elegant style. Modern and spacious rooms offer all in-room facilities you expect from a four-star hotel. Private marble bathrooms will definitely surprise you with their luxurious ambience inside.

There are a few restaurants and bars in the hotel, so you can sample various local and international culinary specialties. In the evening you can spend some time in a tranquil and friendly atmosphere of the onsite bar.

A business center with three computer stations and one laptop station will help you to conduct your business abroad, while at you free time you can spoil yourself with various procedures, available in a wellness center. Moreover, there is a modern fitness center, where you can work off all tension and stress.

Year renovated   2010.  Number of floors   54.  Number of rooms   909.

City Center New York - 3.5 mi
Airports La Guardia (LGA) - 5.6 mi, Teterboro (TEB) - 7.8 mi
Train Stations Grand Central Station - 2700 ft, Penn Station - 1.1 mi
Underground stations 51st Street (IRT Lexington Avenue Line) - 1400 ft, 47th–50th Streets – Rockefeller Center - 2000 ft
Bus stop - 400 ft
Restaurants Maloney & Porcelli (cuisine: American, Steakhouse, Seafood) - 200 ft, Istana Restaurant - 0 ft

Rooms

The hotel is a 55-story tower comprising 814 rooms and 85 suites. The rooms come with Wi-Fi internet, private telephone lines and safe deposit boxes. Private marble bathrooms are chic and luxurious and feature all needed accessories and toiletries.

Dining options

You will never go hungry with the selection of restaurants, offered in the hotel, including The Two Michelin Star restaurant, where American cuisine is served, while Istana is a brasserie, offering bistro cuisine, fine wines and beverages. There are also a few bars, where you can relax in the evening.

A full breakfast is served at affordable prices. 

Work

There are seventeen event and meeting rooms, including the historic library, executive breakout rooms, boardrooms in The Towers Club and The Drawing Room. Business technologies are available there for free.

Leisure

Welcome to the spa center, where beauty treatments, massages, facial procedures, body treatments and waxing are kindly offered. The hotel's fitness center with the latest equipments, including LifeFitness cardio machines and Cybex weight machines will help you to stay fit any time.

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Facilities

General
  • Parking
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • ATM/cash machine
  • Concierge desk
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
Internet

Wireless internet is available in the hotel rooms and the rate is USD 15.99 per day

Guest Parking

Private hotel parking is possible on site and the rate is USD 75 per day.

Activities
  • Spa & wellness center
Services
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
  • Steam bath
  • Shiatsu massage
Room view
  • City view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour Room Service
  • Heating
  • Ironing facilities
  • Work desk
  • Mini bar
  • Turndown service
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Hair dryer
  • Bathrobe
Kitchen facilities
  • Dining Table
Media
  • Cable TV
  • LCD TV
  • AM/FM alarm clock
  • Internet access

Policies

Check-In

from  1 am

Check-Out

until  1 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
Pets

Pets are allowed on request.

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The hotel is a 55-story tower comprising 814 rooms and 85 suites. The rooms come with Wi-Fi internet, private telephone lines and safe deposit boxes. Private marble bathrooms are chic and luxurious and feature all needed accessories and toiletries.

Superior King Room
Check Prices
Lotte New York Palace Superior King Room
Bed type: King Size bed or Double Bed or Double beds
Size: 360 sq. feet

Superior room is decorated in soft, neutral tones with classically patterned carpets and sophisticated furnishings features a King size bed, work area, luxury sitting area and marble bathroom.

Room facilities
    Double King Room
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    Lotte New York Palace Double King Room Cathedral View Room
    Bed type: King Size bed or Double Bed or Double beds
    Size: 465 sq. feet

    Cathedral view room offering a confirmed view of the iconic St. Patrick's Cathedral features a King size bed, work area, luxury sitting area and marble bathroom.

    Room facilities
      Club Room
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      Club room is decorated in soft, neutral hues and furnished with a marble bathroom, separate seating area, full-sized desks and either a King size bed or two Double beds. Guests staying in these stunning New York accommodations have access to The Towers Club.

      Premier King Room
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      Lotte New York Palace Premier King Room Tower Premier Room
      Bed type: Double beds or King Size bed

      Tower premier room is gracefully furnished with a King size bed, a large marble bathroom, separate seating area, full-sized desks and exceptional bath amenities.

      Room facilities
        Deluxe Suite King
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        Lotte New York Palace Deluxe Suite King
        Lotte New York Palace Deluxe Suite King
        Lotte New York Palace Deluxe Suite King
        Lotte New York Palace Deluxe Suite King
        Bed type: King Size bed
        Size: 790 sq. feet

        Sophisticated one-bedroom Suite overlooking St. Patrick's Cathedral offers living room with dining table, sofa, two club chairs, work desk, hall closet and powder room and bedroom with a King size bed, work desk, spacious walk-in closet and large marble bathroom.

        Deluxe Suite King
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        Lotte New York Palace Deluxe Suite King
        Lotte New York Palace Deluxe Suite King
        Lotte New York Palace Deluxe Suite King
        Lotte New York Palace Deluxe Suite King
        Bed type: King Size bed
        Size: 790 sq. feet

        Overlooking the iconic St. Patrick’s Cathedral with expansive views of the city skyline the corner one-bedroom Suite offers an oversized living room with a large dining table, wet bar, sofa, two club chairs, extra large desk, two hall closets and a full marble bathroom as well as bedroom with a King size bed, desk, walk-in closet and an oversized marble bathroom.

        Junior Suite King
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        Tower Premier Junior Suites features a King size bed, living area with a sofa, club chair, coffee table and two end tables, work area with a desk and large marble bathroom.

        Suite King
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        Lotte New York Palace  Suite King Tower One-Bedroom Suite

        Tower one-bedroom Suite with stunning city views offers living room with a large dining table, a sofa and two club chairs and bedroom with a King size bed, work area with desk, walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall.

        Room facilities
          Suite King
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          Tower corner one-bedroom Suites with views of St. Patrick’s Cathedral offers living room features a large dining table, a sofa and two club chairs, powder room, fully equipped kitchen and bedroom with a King size bed, work area with desk, walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall.

          Room facilities
            Tower Two-Bedroom Corner Suite
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            Lotte New York Palace Tower Two-Bedroom Corner Suite

            The Towers corner two-bedroom Suite with stunning views of St. Patrick’s Cathedral offers living room with a large dining table, a sofa and two club chairs, powder room, fully equipped kitchen and master bedroom with a King size bed, desk, spacious walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall, the connecting bedroom with two Double beds, a large marble bathroom and spacious seating area with a desk.

            Three-Bedroom Specialty Suite
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            Lotte New York Palace Three-Bedroom Specialty Suite

            Exceptional three-bedroom specialty Suite with stunning views of St. Patrick’s Cathedral features a large foyer, a kitchen equipped with all major appliances, a dining room and living room with two seating areas, master bedroom with a King size bed, dressing area, lounge area with desk, and a luxurious marble bathroom with bidet, double vanity, Jacuzzi tub and separate glass-enclosed shower stall, guest bedrooms with a King size bed and two Double beds and two marble bathrooms.

            Royal Suite
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            Lotte New York Palace Royal Suite
            Lotte New York Palace Royal Suite
            Lotte New York Palace Royal Suite
            Lotte New York Palace Royal Suite
            Lotte New York Palace Royal Suite

            The three bedrooms palatial residential-style Royal Suite reflects the grandeur of classic French culture and style. Its Rococo rooms are works of art with elegant and ornate furniture, small sculptures, ornamental mirrors, and gold leaf reliefs, and bright silk covered walls. The Suite offers his and hers bathrooms in the master bedroom, two guest bedrooms with a King size bed and two Double beds, a full-size kitchen, dining room that adjoins the double-size living room.

            Penthouse Triplex Suite
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            Lotte New York Palace Penthouse Triplex Suite

            The Penthouse Triplex Suites is designed in a modern art deco style and encompass three floors, complete with a private in-suite elevator. The ground floor features a large living room with spectacular views from the floor-to-ceiling windows, a full kitchen and pantry, a dining room and a guest bathroom. The second floor boasts two bedrooms, including an expansive master bedroom with King size bed and private seating area with sofas and a chaise lounge, the oversized master bath with a large closet and dressing area, bidet, double vanity, jacuzzi tub and separate glass-enclosed shower stall, the guest bedroom with two Double beds with a marble bathroom. The third floor contains a second living room, working fireplace, a small pantry and a private, fully furnished outdoor rooftop terrace offering panoramic view of the Manhattan and the third bedroom with two Double beds.

            Junior Suite
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            Lotte New York Palace Junior Suite

            Tower Premier Junior Suites features two Double beds, living area with a sofa, club chair, coffee table and two end tables, work area with a desk and large marble bathroom.

            Premier Room
            Check Prices
            Lotte New York Palace Premier Room
            Bed type: Double beds or King Size bed

            Tower premier room is gracefully furnished with two Double beds, a large marble bathroom, separate seating area, full-sized desks and exceptional bath amenities.

            Room facilities
              Double King Room
              Check Prices
              Lotte New York Palace Double King Room
              Bed type: King Size bed or Double Bed or Double beds
              Size: 465 sq. feet

              Corner room offering sweeping views of St. Patrick’s Cathedral and the cityscape features a King size bed, work area, luxury sitting area and marble bathroom.

              Room facilities
                Double Room
                Check Prices
                Lotte New York Palace Double Room
                Bed type: King Size bed or Double Bed or Double beds
                Size: 465 sq. feet

                Cathedral view room offering a confirmed view of the iconic St. Patrick's Cathedral features two Double beds, work area, luxury sitting area and marble bathroom.

                Room facilities
                  Superior Room
                  Check Prices
                  Lotte New York Palace Superior Room
                  Bed type: King Size bed or Double Bed or Double beds
                  Size: 360 sq. feet

                  Superior room is decorated in soft, neutral tones with classically patterned carpets and sophisticated furnishings features two Double beds, work area, luxury sitting area and marble bathroom.

                  Room facilities

                    Lotte New York Palace LocationWhat's nearby

                    Legend
                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    What's nearby

                    What's nearby.

                    There are a lot of to see and visit near the hotel, including The St. Patrick's Cathedral, which is only 200 yards far, a famous American Girl Place, Rockefeller Plaza and The Museum of Television and Radio, all are within walking distance.

                    Tourist attractions
                    Popular areas
                    • Rockefeller Center
                      1000 ft
                    Shopping areas
                    Amusement
                    Historical sites
                    Museums
                    • Architectural League
                      400 ft
                    • Jeanie Johnson CO
                      400 ft
                    • Dahesh Museum Inc
                      700 ft
                    • Museum of Television and Radio
                      700 ft
                    • 700 ft
                    • American Craft Museum
                      1000 ft
                    • Sony Wonder Technology Lab
                      1000 ft
                    • American Friends of Tel Aviv
                      1000 ft
                    • Maniscalco and Assoc
                      1400 ft
                    Halls
                    • Ywca of the City-New York
                      1000 ft
                    Universities, Institutes
                    • Saint Bonaventure University
                      700 ft
                    • Gemological Institute-America
                      1000 ft
                    • Institute of Allied Medical
                      1000 ft
                    Theaters
                    • Late Night with Jimmy Fallon
                      1000 ft
                    Casinos
                    • Alpha Hospitality Corp
                      400 ft
                    Underground stations
                    College Campuses

                    Local Attractions

                    • Frick Collection
                      5200 ft
                      1 E. 70th St., New York City
                    • Koreatown
                      5000 ft
                      32nd Street, New York City
                    • Asia Society and Museum
                      1.0 mi
                      725 Park Avenue (at 70th Street), New York City
                    • New York Public Library for the Performing Arts
                      1.0 mi
                      40 Lincoln Center Plaza, New York City
                    • Greeley Square Park
                      1.0 mi
                      Broadway, Ave of Americas, New York City

                    Near the hotel

                    • Top of the Rock Observation Deck
                      1100 ft
                      30 Rockefeller Center, New York City
                    • Austrian Cultural Forum
                      500 ft
                      11 East 52nd Street, New York City
                    • Museum of Modern Art
                      1000 ft
                      11 West 53rd Street, New York City
                    • Rockefeller Center
                      1000 ft
                      Between 47th and 51th Streets, New York City
                    • Paley Park
                      800 ft
                      3 East 53rd Street, New York City
                    • St. Thomas Church
                      800 ft
                      1 West 53rd St, New York City
                    • St. Bartholomew's Church
                      800 ft
                      109 E. 50th St., New York City

                    Restaurants Nearby

                    • Maloney & Porcelli

                      70% likes this, based on 209 reviews
                      Cuisine: American, Steakhouse, Seafood
                      Price Range: USD 41 - USD 80

                      200 ft
                      37 E 50th St

                      Phone: 212-750-2233

                    • Istana Restaurant

                      72% likes this, based on 6 reviews
                      Price Range: USD 42 - USD 62

                      0 ft
                      455 Madison Ave

                      Phone: 212 303 6032

                    • Tse Yang Restaurant

                      Cuisine: Seafood, Chinese
                      Price Range: USD 2 - USD 42

                      200 ft
                      34 E 51st St

                      Phone: 212-688-5447

                    • Sushi-Ann

                      74% likes this, based on 71 reviews
                      Cuisine: Sushi, Japanese
                      Price Range: USD 51 - USD 76

                      300 ft
                      38 E. 51st St.

                      Phone: 212-755-1780

                    • La Grenouille

                      72% likes this, based on 237 reviews
                      Cuisine: French, Belgian
                      Price Range: USD 43 - USD 82

                      600 ft
                      3 E 52nd St

                      Phone: 212-752-1495

                    Getting there.

                    The New York Palace can be reached from different airports, including LaGuardia Airport, that is only 8km away, The Teterboro Airport within 10km and The Newark Liberty Intl. Airport, which is situated approximately 19km.

                    Getting around.

                    The hotel is located within two blocks from two subway stations.

                    Lotte New York Palace Reviews

                    Guest reviews are submitted by our customers after their stay at Lotte New York Palace

                    Average guest rating

                    8.4
                    out of 10
                    Exceptional
                    Based on 576 reviews

                    Rating by category:

                    Location
                    9.5
                    Rooms
                    8.2
                    Service
                    7.8
                    Value
                    8.3
                    Dining
                    8.5

                    Individual guest reviews

                    • Group of friends

                      The staff treated you as individuals, very personal. The location was the best location we have stayed in New York by far. Good location for sights, shopping, subway. Very safe area. Rooms service first class turn down service a nice touch. Cannot fault can't wait to go back.

                      • Average rating
                        10.0
                    • Single

                      The hotel is really beautiful, the lobby gives the real "glamour" feeling. Prime location - close to New York attractions. Nice staff.

                      The price on Booked.net did not include tax - which mean, the european traveller is surprised by ca 100 usd per night - and this, of course, is not nice surprise. The price per room did not include anything complementary. There was no coffe and tea facility in the room - the room service asked about it denied providing it, but at the reception on my check-out I was informed that I could have it as a complimentary service if I booked it on-line. The morning coffee was priced as a champagne, and tasted as a dishwasher liquid.

                      • Average rating
                        7.0
                    • Single

                      The only thing I really liked was the location.

                      Several things. Firstly, at $500 a night a complimentary bottle of water in the room would be appreciated (if not breakfast included) instead I paid $11 dollars for a bottle of water. I ordered coffee to my room as I needed to work there and nearly collapsed when I was charged $18 for a cup of coffee - this is simply extortionate and disrespectful to customers who are already paying on the higher end for this location. Thirdly, I was informed at reception that the wifi is free (he forget to mention "only in the lobby") - so, I ended up having to pay an additional $16 a night for wifi which would be sort of ok if it was any good which it was not - really slow and patchy. This hotel is a rip off.

                      • Average rating
                        4.6
                    • Family with children

                      The staff was fantastic as was the location and views.

                      The in-room meals were just mediocre in a city worth the trip for the food alone!

                      • Average rating
                        9.6
                    • Older travelers

                      1.- The hotel housekeeping has discontinued the evening making of the room. 2.- The hotel cafeteria does not provide restaurant service in the afternoon or evening. 3.- The hotel housekeeping did not replace the glasses at the minibar.

                      • Average rating
                        8.2
                    • Family with children

                      The location is excellent. the service was great. Everybody was polite. When i read the comments for this hotel, i was a little worried, they were all wrong. I am very happy with my stay.

                      • Average rating
                        9.2
                    • Older travelers

                      Everything was great But the Restaurant gilt was not good Food was terrible.

                      The restaurant gilt The food was terrible Was not worth the money

                      • Average rating
                        10.0
                    • Single

                      great location, nice room, nice staff

                      lights in my room were hard to figure out, no individual climate control in my room, unbelievably expensive menu to eat in the hotel especially breakfast

                      • Average rating
                        8.8
                    • Single

                      The Room at the 53rd floor. The location on the 50th street. The quality of the lobby.

                      • Average rating
                        9.6
                    • Older travelers

                      We were there during Hurricane Dandy and couldn't get out of NYC. The staff couldn't have more friendly or helpful. We were very pleased with everything. Highly recommend.

                      • Average rating
                        10.0
                    • Older travelers

                      Location was close to desired shopping area

                      Only provided 1 pillow on each bed. Seems like an odd way to cut back

                      • Average rating
                        8.8
                    • Family with children

                      Style, comfort

                      not eco friendly at all - all old fashioned light bulbs

                      • Average rating
                        8.2
                    • Family with children

                      Location, comfort

                      Waited, waited and waited to get checked into our room on Friday night when I requested earlier check in as it was my daughters birthday finally had to corner a manager to escalate as all the people arriving later were getting checked in ahead of me!! 16H floor hall constantly smells like whatever they are cooking in the kitchen , really disgustng, your clothes smelled like grilled oniions if you lingered in the hallway requested two additional pillows as there is only one pillow per bed. Attendant dropped it off and then shoutedd 'and thank you' when I didnt tip him, very rude and classless

                      • Average rating
                        5.8
                    • Family with children

                      It was a lovely stay, I liked the location, it's a beautiful and elegant hotel, big rooms, very clean, nice staff

                      • Average rating
                        8.8
                    • Single

                      a beautiful midtwon hotel for businese or pleasure

                      simply all good

                      • Average rating
                        10.0
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