Las Palapas  4 stars

Calle 34 Norte Entre 5A Av. Y Zfm Col., Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The unique 4-star Las Palapas Hotel is set in the heart of Playa del Carmen. Founded in 1990, the hotel underwent a complete renovation in 2012.

Rooms

The property comprises 75 beautiful rooms equipped with Wi-Fi, a safe and TV. Guests can make use of private bathrooms with a hairdryer, a shower available in all guestrooms.

Eat

A rich buffet breakfast is served daily. At the Main restaurant guests can try Mexican cuisine. Beach bar features live music, a terrace.

At the hotel Las Palapas guests are invited to a buffet breakfast served for free. 

Work

Aside from 24-hour reception, laundry, guests can also make use of luggage storage, a garage and free parking.

Relax

Parents will find child care, babysitting and a game room for their children on-site. Such sports activities as scuba diving, table tennis are provided on-site.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Public hotel parking is possible on site.

Year renovated   2012.  Number of rooms   75.

Location

Many Playa del Carmen sights, including DiveMex, Grand Coral Golf and MMCinemas are 30 minutes away from the hotel. Just 2km from the center of Playa del Carmen known for Racing Dakart Riviera Maya, Riviera Art Gallery and Morph Kiteboarding Maroma Beach.

The hotel boasts close proximity to restaurants, golf courses.

Getting around.

Fast access to Playa Del Carmen airport within 5km is provided.

Distance to:

  • City Center - 1.1km
  • Airport: Playa Del Carmen - 1.5km, Cozumel - 19.3km
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Policies

Check-In

from 17:00-17:00 hours

Check-Out

until 17:00-17:00 hours

Children and extra beds
  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 30 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Free parking
  • Car rental
  • Currency exchange
  • Tour desk
  • Luggage storage
  • 24-Hour Front Desk
Activities
  • Spa & wellness center
Services
  • Massage services
Dining facilities
  • Bar
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
  • Business library
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Solarium
  • Fishing
  • Fitness center
  • Snorkeling
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • In-room safe
  • Terrace

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Double Room
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Las Palapas Double Room
Las Palapas Double Room
Las Palapas Double Room
Las Palapas Double Room Pool
Bed type: Double Bed or 1 King or 1 Double Bed or King Size Bed
View: Garden view, Rainforest view, Pool view
Room facilities
    Second-Floor Double Room
    Check Prices
    Bed type: 1 King or 1 Double Bed
    Room facilities
      Beachfront Bungalow
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      Room facilities
        Superior Room
        Check Prices
        Bed type: Double Bed or Two Single Beds
        View: Garden view, Rainforest view

        Las Palapas LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground station
        • Train Stations
        • Parks
        • Attractions for Tourists
        • Museums
        • Convention Centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Popular areas
        • City Center
          1.0km
        • 5th Avenue
          1.5km
        General
        • Terminal foránea de autobuses ADO
          400 m
        • 28 de Julio Square
          500 m
        • Church of Guadalupe
          1.9km
        Marina
        • Playa del Carmen Maritime Terminal
          1.1km

        Local Attractions

        • Sian ka'an Jeep Tour Expedition
          2.5km
          Monte de los Cibeles, Playa del Carmen
        • Temazcal Natura
          2.5km
          Monte de los Cibeles, Playa del Carmen
        • Casa Cenote
          2.6km
        • MMCinemas
          2.8km
          Centro Maya on Hwy 307, Playa del Carmen
        • DiveMex
          3.0km
          Calle 2, Playa del Carmen

        Near the hotel

        • Morph Kiteboarding Maroma Beach
          0 m
          Playa Maroma, inside the Hotel Catalonia
        • Riviera Art Gallery
          390 m
          20th Street between 5th Av. & 10th Av., Playa del Carmen
        • Racing Dakart Riviera Maya
          1.0km
          Av. Arco Vial y carretera federal, Playa del Carmen
        • The Gym
          1.2km
          Avenida 1 N, Playa del Carmen

        Restaurants Nearby

        • Ah Cacao Chocolate Cafe

          83% likes this, based on 947 reviews
          Food: Dessert, Coffee Shop, Ice Cream, Café
          Price Range: USD 6 - USD 21

          50 m
          5th Ave & Constituyentes

          Phone: +52 984 803 5748

        • Oh Lala

          96% likes this, based on 529 reviews
          Food: International
          Price Range: USD 7 - USD 30

          170 m
          Calle 14 bis between 10th & 15th Av.

          Phone: 9841274844

        • Kaxapa Factory

          80% likes this, based on 564 reviews
          Food: Vegan, Organic, Venezuelan
          Price Range: USD 5 - USD 9

          170 m
          Av Constituyentes, betwen 10 and 15 avenues

          Phone: 9841471645

        • Coffee Stop

          94% likes this, based on 121 reviews
          Food: Café, Bagels
          Price Range: USD 4 - USD 7

          410 m
          Calle 10 North

          Phone: 984 803 4365

        • Los Tabernacos Bistro Lounge

          88% likes this, based on 303 reviews
          Food: Bar
          Price Range: USD 7 - USD 16

          790 m
          1st Avenue North between 10 y 12

          Phone: 984-803-1674

        Las Palapas Reviews

        Guest reviews are submitted by our customers after their stay at Las Palapas

        Average guest rating

        8.8
        out of 10
        Exceptional
        Based on 87 reviews

        Rating by category:

        Value
        8.4
        Dining
        8.4
        Location
        9.4
        Service
        8.6
        Rooms
        8.2

        Individual guest reviews

        • Great beach area, fifth avenue on the other and nice walking distance to town for dinner and shopping. Rich / high quality breakfast and attentive staff. Excellent design of rooms and a good variety of food.

          We're just not used to seeing water that turqoise, not the best pool.

          My rating for the hotel:

          • Average rating
            6.6
          • Location
            7
          • Rooms
            6
          • Service
            8
          • Value
            5
        • Great location and nice beach bar. Good hotel for the price, friendly staff and our room was clean and quiet. The breakfast buffet was incredible.

          Beds not the best, very overpriced and food was extremely salty.

          My rating for the hotel:

          • Average rating
            8.6
          • Location
            9
          • Rooms
            10
          • Service
            8
          • Value
            7
        • Location is excellent, the beach is just here and the hotel is surrounded by beautiful nature. The personnel is very accommodating and friendly, rooms are quaint comfortable. The breakfast buffets are wonderful, besides the garden, is truly one of a kind.

          The price is low, service staff didn't speak much English at all.

          My rating for the hotel:

          • Average rating
            8.2
          • Location
            7
          • Rooms
            8
          • Service
            10
          • Value
            8
        • The beach location is superb, just a few minutes walk to the bustling part of town and surroundings are lovely as much of the original wildlife in the hotel'. Staff is kind and most of the time efficient, the rooms are nice, clean and taken care of, the guys at the breakfast are great and always helpful. Wine prices varied from 12 bucks a glass to 3 and facilities are excellent.

          The beds in this place are hard and very, very uncomfortable, the dinner is very disappointing and Playa has plenty of wonderful restaurants. I'm a nightclub owner is around loud music on a regular basis.

          My rating for the hotel:

          • Average rating
            8.0
          • Rooms
            8
          • Service
            6
          • Value
            8
          • Dining
            10
        • Great beach great location and convenient to town. Very good natural setting, staff very friendly and the room was clean and adequate. The breakfast was excellent.

          For the price paid we expected higher quality and services, bathroom was huge, warm water not a problem. The food at midday and at night was very bad and expensive.

          My rating for the hotel:

          • Average rating
            8.6
          • Location
            10
          • Rooms
            9
          • Service
            8
          • Value
            7
          • Dining
            9
        • Excellent location beach front and stops just short of amazing. Overall a nice stay, prices varied and the street life at night is pretty great. The staff is very friendly and rooms are spacious. Delightful jungle gardens plus its own bar, breakfast is wonderful as well and heated pool would be good for winter time visits.

          S a very quiet hotel and bad communication between reception. The bed was hard and calamari salad was the worst lunch I have ever had.

          My rating for the hotel:

          • Average rating
            8.4
          • Location
            8
          • Rooms
            8
          • Service
            9
          • Value
            8
          • Dining
            9
        • Great beach and beautiful grounds, gorgeous gorgeous place, reception staff were very friendly and helpful. The rooms were comfortable and quiet at night and in the morning, the morning breakfast was as perfect as gets.

          My rating for the hotel:

          • Average rating
            8.6
          • Location
            10
          • Rooms
            6
          • Service
            10
          • Value
            8
        • Beach front property and high quality breakfast. Friendly and helpful staff, nice big cabins for rooms, kids everywhere and tons of fantastic restaurants. Great pool.

          My rating for the hotel:

          • Average rating
            7.8
          • Location
            9
          • Rooms
            8
          • Service
            9
          • Value
            5
        • Great beach, not too crowded since you're not in the dead center of activity and the food was high quality and just yummy. The staff were friendly and our room was huge. The breakfast was plentiful, varied and fresh and the service excellent.

          My rating for the hotel:

          • Average rating
            8.6
          • Location
            10
          • Rooms
            8
          • Service
            10
          • Value
            6
        • The beach is excellent and the local staff is makes this hotel great. Breakfast is plentiful and delicious.

          The rooms are charming and we love that there are no phones nor televisions.

          My rating for the hotel:

          • Average rating
            10.0
          • Location
            10
          • Rooms
            10
          • Value
            10
        • The beach is excellent and in nearly every way, this place is great. The breakfast is delicious.

          For example, the rooms in cabanas are not quiet.

          My rating for the hotel:

          • Average rating
            9.0
          • Location
            10
          • Rooms
            7
          • Value
            10
        • Playas most beautiful beach and nice location. Perfect hotel for nature and great staff. Lots of hot water and a good breakfast. Loads of fresh fruit, several very large French angel fish and the pool is beautiful, there is free parking on the property.

          The room are starting to get old and need rebuildning.

          My rating for the hotel:

          • Average rating
            8.2
          • Location
            10
          • Rooms
            8
          • Service
            10
          • Value
            4
          • Dining
            9
        • Beach facilities great for relaxation and perfect location. Best in Playa del Carmen, staff were wonderful and our rooms were spacious, well furnished and beautiful. Food was good too.

          My rating for the hotel:

          • Average rating
            9.8
          • Location
            9
          • Rooms
            10
          • Service
            10
          • Value
            10
        • The location and the staff were super, the beach was beautiful and peaceful. This place was great and bed and mattress were good. Lunch as was huge.

          Really poor room cleaning.

          My rating for the hotel:

          • Average rating
            7.4
          • Location
            10
          • Rooms
            6
          • Value
            6
        • Location is excellent and the beach is wonderful and there are always enough chairs for everyone. The place is awesome, front desk staff is very nice and and the breakfast is great too. The garden is lovely and the crew extremely friendly.

          First impression of the hotel was not a good one by any means and the room we were assigned was not the room we saw in the photo on Bookeds.

          My rating for the hotel:

          • Average rating
            6.6
          • Location
            9
          • Rooms
            6
          • Service
            4
          • Value
            7
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        Hotel Awards 2014

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

        According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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