Laguna Resort & Spa - Nusa Dua (Bali)  5 stars

Kawasan Pariwisata Nusa Dua Lot. N2, Po Box 77 Nus, Nusa Dua (Bali), Indonesia, 80363  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

With excellent butler service and a concierge that bends over backwards for guests, this beautiful resort has beautiful grounds and a spa on-site. The rooms were criticized by some and the food was judged to be average. However, the pool and location received praise.

Overview

The five-star Laguna Resort and Spa is strategically situated on the sandy beach of the Bali Island, close to the international airport.

This impressive small tropical village provides landscaped tropical gardens and luxurious amenities.

The elegant 271 rooms, suites and villas are fitted with oversized bathrooms and high-speed internet access.

Four on-site restaurants provide award-winning international and regional dishes.

Nine meeting rooms offer modern equipment and 910sqm of space to accommodate up to 600 persons.

The recreational amenities include main swimming pool, lagoon pools, children’s pool, two outdoor Jacuzzis, two soothing waterfalls, modern fitness center, quality tennis courts and the Lagoon Spa offering traditional Balinese and Javanese spa products, beauty salon, sauna and Kneipp walk-though aqua therapy course.

The hotel staff speaks Japanese, Russian, Korean, Bahasa Indonesian.

Year renovated   2010.  Number of rooms   270.

City Center Nusa Dua - 12.4 mi
Airports Ngurah Rai International (DPS) - 6.0 mi
Restaurants Dirty Duck (cuisine: Asian) - 600 ft, Benihana (cuisine: Japanese) - 1000 ft
Beaches Nusa Dua Beach - 1.2 mi

Rooms

Deluxe Rooms offer modern Balinese style and unrivalled views over the garden and lagoon.

Executive Suites are completed with traditional wooden dressing table and large closet.

Raja and Sultan Suites provide inviting living area and full kitchen.

Imperial Suite is fitted with separate guest bathrooms and piano room.

Pool Villas include four-person glass dining table and Luxury Collection king bed.

Dining options

Buffet breakfast is served in either Banyubiru Restaurant or Arwana from 7am till 11am.

The Arwana with typical Balinese design serves tasty seafood and open-air kitchen in air-conditioned dining room or on the terrace.

Banyubiru Restaurant offers western and pan-Asian cuisine and various themed buffets from 7am to 11pm.

The Cascade Garden Lounge and Bar, set amongst tropical gardens, provides signature cocktails and international wines accompanied by live piano sounds.

The Cornerstone Deli offers traditional local dishes from 8am to 10pm.

The Kul Kul Bar decorated with traditional bamboo kul kul bell provides beachfront cocktails and ocean views.

All visitors are offered a buffet breakfast for a fee. 

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Multilingual staff
  • Coffee shop
  • Concierge desk
  • Doctor on call
  • Express check-out
  • Airport shuttle
  • Free transportation
  • Shoe shine stand
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/beauty Shop
  • No Pets Allowed
  • Trouser Press
  • Tour desk
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Public hotel parking is possible on site.

Activities
  • Spa & wellness center
  • Billiards
  • Cycling
  • Canoeing
Services
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Beach access
  • Steam bath
  • Bicycle rentals
  • Tennis court
  • Golf course
  • Sun terrace
  • Shiatsu massage
  • BBQ facilities
  • Beauty treatment
Room view
  • Garden view
  • Pool view
  • Lagoon view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Patio
  • Cribs available
  • Mini bar
  • Balcony
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Bathrobe
  • Bathroom telephone
Media
  • Cable TV
  • AM/FM alarm clock
  • Telephone
  • Internet access

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Deluxe Rooms offer modern Balinese style and unrivalled views over the garden and lagoon.

Executive Suites are completed with traditional wooden dressing table and large closet.

Raja and Sultan Suites provide inviting living area and full kitchen.

Imperial Suite is fitted with separate guest bathrooms and piano room.

Pool Villas include four-person glass dining table and Luxury Collection king bed.

Double Room
Check Prices
Laguna Resort & Spa Double Room
Laguna Resort & Spa Double Room
Laguna Resort & Spa Double Room
Laguna Resort & Spa Double Room
Bed type: Double Bed
View: Garden view
Standard Studio
Check Prices
One-Bedroom Villa
Check Prices
View: Garden view
Room facilities
    Two-Bedroom Villa
    Check Prices
    View: Garden view
    Room facilities
      Deluxe Double Room
      Check Prices
      Laguna Resort & Spa Deluxe Double Room
      Laguna Resort & Spa Deluxe Double Room
      Laguna Resort & Spa Deluxe Double Room
      Laguna Resort & Spa Deluxe Double Room
      Bed type: King Size bed or Double Bed
      Size: 390 sq. feet
      View: Garden view, Lagoon view
      Room facilities
        Duplex Suite
        Check Prices
        Room facilities
          Executive Suite
          Check Prices
          Laguna Resort & Spa Executive Suite
          Laguna Resort & Spa Executive Suite
          Laguna Resort & Spa Executive Suite
          Laguna Resort & Spa Executive Suite
          Size: 650 sq. feet
          Room facilities
            Lagoon Double Room
            Check Prices
            Laguna Resort & Spa Lagoon Double Room
            Laguna Resort & Spa Lagoon Double Room
            Laguna Resort & Spa Lagoon Double Room
            Laguna Resort & Spa Lagoon Double Room
            Bed type: Double Bed or King Size bed
            Size: 390 sq. feet
            View: Lagoon view
            Room facilities
              Lagoon Suite
              Check Prices
              Laguna Resort & Spa Lagoon Suite
              Laguna Resort & Spa Lagoon Suite
              Laguna Resort & Spa Lagoon Suite Dining
              Laguna Resort & Spa Lagoon Suite Pool
              Room facilities

                Laguna Resort & Spa Location

                Legend
                Legend
                • Current hotel
                • Hotels nearby
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Local Attractions

                • Nusa Dua Beach
                  1.2 mi
                  Nusa Dua, Nusa Dua
                • Pendawa Beach
                  3.4 mi
                  Jl. Darmawangsa, Desa Kutuh, Kuta Selatan, Badung
                • Green Bowl
                  4.8 mi
                  Ungasan, BaliIndonesia
                • Bali Paintball Arena
                  4.9 mi
                  Jl. Alas Arum, Br. Jaba Pura, Ds. Kutuh, Kuta
                • Pura Ulun Siwi
                  5.1 mi
                  Jl. Uluwatu, Jimbaran

                Near the hotel

                • Museum PASIFIKA
                  3100 ft
                  BTDC area., Nusa Dua

                Restaurants Nearby

                • Dirty Duck

                  50% likes this, based on 74 reviews
                  Cuisine: Asian

                  600 ft
                  BTDC Complex, Nusa Dua Beach
                • Benihana

                  71% likes this, based on 12 reviews
                  Cuisine: Japanese

                  1000 ft
                  The Bay, BTDC Area, Nusa Dua Hotel Resorts Lot C-O
                • Laguna Garden

                  65% likes this, based on 95 reviews
                  Cuisine: International

                  1100 ft
                  Jl Pantai Mengiat 23

                  Phone: (0361) 775-714

                • Salsa Verde

                  64% likes this, based on 32 reviews
                  Cuisine: Italian
                  Price Range: USD 13 - USD 37

                  1400 ft
                  Kawasan Wisata Nusa Dua

                  Phone: 62361771234

                • Nampu

                  73% likes this, based on 18 reviews
                  Cuisine: Japanese
                  Price Range: USD 7 - USD 80

                  1600 ft
                  Kawasan Wisata Nusa Dua

                  Phone: 62361771234

                Getting there.

                Ngurah Rai International Airport is about 12.5km away.

                Head south on Jalan Airport Ngurah Rai, turn right toward Jalan Airport Ngurah Rai and take the first right onto Jalan Airport Ngurah Rai. Turn right onto Jalan I Gusti Ngurah Rai, turn left at Jalan Siligita, at the roundabout, take the second exit onto Jalan Kawasan Nusa Dua Resort and turn left toward the property.

                Laguna Resort & Spa Reviews

                Guest reviews are submitted by our customers after their stay at Laguna Resort & Spa

                Average guest rating

                8.4
                out of 10
                Exceptional
                Based on 19 reviews

                Rating by category:

                Service
                9.2
                Dining
                8.8
                Rooms
                8.3
                Location
                5.0
                Value
                8.5

                Individual guest reviews

                • Couple

                  old resort, no free transportation

                  • Average rating
                    6.8
                • Couple

                  The rooms, pools, and restaurants were amazing and clean. This place was awesome to relax in, just lazing around by the pool. The place is opulently appointed, but not gaudy or over-the-top. And at night, the place is lit by amber lanterns and fiery cauldrons that look epic. The breakfast buffet is huge, and we stuffed ourselves silly every morning on a huge assortment of foods. The restaurant menus have maybe 50% exotic dishes, and 50% westernized ones (in case your travel buddy needs to get back in their comfort zone). And they're fantastic meals.

                  Taxis were pricey, as was the laundry fee. The Spa is expensive even by Australian standards.

                  • Average rating
                    8.8
                • Older travelers

                  It was a great stay for 14 days, nothing to add !

                  • Average rating
                    9.6
                • Couple

                  Great beach, fantastic spa experience

                  I had diarrhea and stomache after having the seafood buffet in their restaurant. Kept going to the toilet and volmitted for 4 days. But hotel refused to take any responsiblity and didnt give any assistant on medical treatment. This was not supposed to be act by such a 5- star hotel.

                  • Average rating
                    5.0
                • Older travelers

                  We loved the pool outside our room for easy accessand the staff were all extremely friendly.We also enjoyed the pampering at the spa.

                  We have no complaints but I would have liked an iron in the room - this was only a small concern

                  • Average rating
                    9.2
                • Older travelers

                  Hospitality of your staff was absolutely amazing ! keep it up .

                  • Average rating
                    8.8
                • Group of friends

                  Friendly staffs, beautiful garden and beach view, clean room, close to Bali Collection.

                  It took long time to check in.

                  • Average rating
                    10.0
                • Family with children

                  The location of the hotel is very good, the huge area for swimming also make it even more amaising that it say's around 5000 meter square.

                  I have a problem there regarding my booking. In the website that i book i remmember i book the executive suite with lagoon access, but in the slip that i being confirm from Booked.net is deluxe studio with lagoon access and they gave me deluxe room with lagoon which much smaller compare to both of the room. And the first time i complaint about that the staff insist that they have gave me the correct room and they also said they gave upgraded room. Until i have to make a overseas call to Booked.net cust service it also say that it very confusing about the name of the hotel and Booked.net also can't do anything much. At that night email all my confirmation letter to all the people that should give me an answer of "Who Make The Mistake??". And in the morning i recieved an email from one of the laguna manager that say they have booked my room wronggly. and i think they also have cc the email to Booked.net as well. And in return they gave me to spend in the hotel a more or less Rp.862.125,-. It's not about the money it is my family holiday and i just want to give them a time to play with me in a bigger room. it just make my first 3 day's of holiday not so perfect.

                  • Average rating
                    8.2
                • Older travelers

                  The beach was clean with white sands. The room was big with complete facilities inside. The breakfast menus was variative with good taste. I really loved stay at this hotel.

                  • Average rating
                    10.0
                • Older travelers

                  Isolated and comfortable

                  1- tv in bedrooms need updating as many channels had voice movement and actions in delay- very offputting- This has been the same for at least 3 years- They need to really sort this out 2- Staff need to really improve on their English skills as we had trouble with quite a few staff members who had no idea what we were talking about. This is not a racist comment- as we love Bali and the Indonesian people- but noticed this particular problem on this trip. 3- Noise in corridors 4- Bed turn down every night- annoying us as we usually have a mid-afternoon nap and we forget to put the do-not-disturb sign on the door- and get rung on the buzzer-when we're sound asleep- This service is really not needed I believe once beds have been made

                  • Average rating
                    7.0
                • Family with children

                  At first, we were put into a room that was non-smoking, however smoke was seeping into the room from the adjacent rooms making sleeping very difficult. When the manager learned of this he made all efforts to improve our stay and transferred us to a luxury Villa for the rest of our stay. This was amazing and it transformed our holiday. We would definitely come back because the villa, its decor, the private pool, the service were incredible. It was truly beautiful. So, whilst the initial experience was average, The Laguna made every effort to improve and were very polite and courteous. Also, the breakfast was amazing.

                  These are just a few ideas that might make a great resort even better. Coffee needs to be improved. We come from Melbourne and if you could find a good barista, with an understanding of a good espresso machine, that would be amazing. Also - menu variation. We stayed for 10 nights and while we loved eating at the restaurants, started to get a bit over the menu (which is shared between in house, Arwana and Banubiru). I think many people would prefer a more detailed, changing a la carte menu to a buffet - especially given that we have already have a buffet for breakfast

                  • Average rating
                    9.2
                • Group of friends

                  A beautiful place to stay and relax. The upgrade to a lagoon suite was well worth it. So many quiet relaxing spaces around the pools and the beach is also beautiful.

                  The only thing that was less than excellent were the breakfasts. They were good - but just not quite up to the standard of the rest of the resort. I think I am probably just being a bit 'picky' here though.

                  • Average rating
                    10.0
                • Older travelers

                  Very nice and professional staff. Beautiful gardens and excellent restaurants.

                  Laguna pool not clean, but noisy because of a group. The front desk charged first a higher rate than the agreed Booked.net rate but adjusted after complaint.

                  • Average rating
                    8.2
                • Couple

                  From the moment we walked into this resort we knew that we were going to have an amazing holiday! We could not believe how beautiful it was, from the swimming pool to our room, even the gym was great! The staff were amazing and so helpful! Only a 5minute walk to Bali Collection where we had dinner a few times. Would definitely recommend this resort!

                  • Average rating
                    10.0
                • Family with children

                  Very good located on a beautiful beach in Nusa Dua. We spent two nights at this hotel with very good facilities. Great breakfast buffet with outstanding service. The new fitness is worth a try with view at the laguna. We went out for dinner as we didn't see many people eating in the resort and we wanted to try out the grilled seafood in Jimbaran. Kids loved our stay here and didn't want to leave! The Deli serves great sandwiches for lunch and has good ice cream too.

                  Rooms are ok but a bit outdated bathrooms, these need improvement as they hardly look like a 5 star bathroom should look nowadays Too bad that the sandwiches from the Deli are not available in the Kulkul bar on the beach. I had to send my children to buy these.

                  • Average rating
                    8.4
                Show big map »

                Why book with us?

                Low prices
                Enjoy our best price guarantee and special offers.
                Free cancellations
                Usually cancellations can be made free of charge close to your arrival date (check policies).
                Guaranteed room
                You get instant confirmation directly from the hotel's reservation database.

                Hotel Awards 2014

                IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort & Spa

                According to guest reviews, the hotel has been rated asBest Spa Hotels in Indonesia

                Use Badge

                Hotels nearby
                Amanusa
                5 stars
                0.5km
                Grand Hyatt Bali
                5 stars
                0.7km
                Melia Bali
                5 stars
                0.9km
                Laguna Resort
                5 stars
                0.9km
                Nusa Dua Beach
                5 stars
                2km
                Mulia Resort
                5 stars
                2km
                Mantra Nusa Dua
                4 stars
                3km
                Conrad Bali
                5 stars
                4km
                Puri Bambu
                3 stars
                9km
                Karma Jimbaran
                5 stars
                9km
                Karma Kandara
                5 stars
                10km
                Hotel Maria Bali
                3 stars
                10km
                J Boutique Hotel
                3 stars
                11km
                Puri Santrian
                4 stars
                11km
                Vira Bali Hotel
                4 stars
                11km
                Solaris Kuta
                4 stars
                11km
                Ratna Kuta Bali
                2 stars
                11km
                Ohana Hotel Kuta
                3 stars
                11km
                Aston Kuta
                4 stars
                11km
                Bali Rani Hotel
                4 stars
                12km
                La Joya Biu-Biu
                3 stars
                12km