Laguna Resort  5 stars

Laguna Resort & Spa

Kawasan Pariwisata, Nusa Dua Lot N2, Nusa Dua, Bal, Bali, Indonesia, 80363  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

With excellent butler service and a concierge that bends over backwards for guests, this beautiful resort has beautiful grounds and a spa on-site. The rooms were criticized by some and the food was judged to be average. However, the pool and location received praise.


The five-star Laguna Resort and Spa is strategically situated on the sandy beach of the Bali Island, close to the international airport.

This impressive small tropical village provides landscaped tropical gardens and luxurious amenities.

The elegant 271 rooms, suites and villas are fitted with oversized bathrooms and high-speed internet access.

Four on-site restaurants provide award-winning international and regional dishes.

Nine meeting rooms offer modern equipment and 910sqm of space to accommodate up to 600 persons.

The recreational amenities include main swimming pool, lagoon pools, children’s pool, two outdoor Jacuzzis, two soothing waterfalls, modern fitness center, quality tennis courts and the Lagoon Spa offering traditional Balinese and Javanese spa products, beauty salon, sauna and Kneipp walk-though aqua therapy course.

The hotel staff speaks Japanese, Russian, Korean, Bahasa Indonesian.

Year renovated   2010.  Number of rooms   270.

City Center Bali - 4600 ft
Airports Ngurah Rai International (DPS) - 6.0 mi
Restaurants Dirty Duck (cuisine: Asian) - 600 ft, Benihana (cuisine: Japanese) - 1000 ft
Beaches Nusa Dua Beach - 1.2 mi


Deluxe Rooms offer modern Balinese style and unrivalled views over the garden and lagoon.

Executive Suites are completed with traditional wooden dressing table and large closet.

Raja and Sultan Suites provide inviting living area and full kitchen.

Imperial Suite is fitted with separate guest bathrooms and piano room.

Pool Villas include four-person glass dining table and Luxury Collection king bed.

Dining options

Buffet breakfast is served in either Banyubiru Restaurant or Arwana from 7am till 11am.

The Arwana with typical Balinese design serves tasty seafood and open-air kitchen in air-conditioned dining room or on the terrace.

Banyubiru Restaurant offers western and pan-Asian cuisine and various themed buffets from 7am to 11pm.

The Cascade Garden Lounge and Bar, set amongst tropical gardens, provides signature cocktails and international wines accompanied by live piano sounds.

The Cornerstone Deli offers traditional local dishes from 8am to 10pm.

The Kul Kul Bar decorated with traditional bamboo kul kul bell provides beachfront cocktails and ocean views.

All visitors are offered a buffet breakfast for a fee. 

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General information



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  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Multilingual staff
  • Coffee shop
  • Concierge desk
  • Doctor on call
  • Airport shuttle
  • Free transportation
  • Shoe shine stand
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/beauty Shop
  • Trouser Press
  • Tour desk
  • Designated smoking area

Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Public hotel parking is possible on site.

  • Spa & wellness center
  • Billiards
  • Cycling
  • Canoeing
  • Shops/commercial Services
  • Valet parking
  • Medical Facilities Service
  • Laundry
  • Shuttle service
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Beach access
  • Steam bath
  • Bicycle rentals
  • Tennis court
  • Sun terrace
  • Shiatsu massage
  • BBQ facilities
Room view
  • Garden view
  • Lagoon view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Patio
  • Mini bar
  • Terrace
  • Dressing area
Living Area
  • Sitting area
  • Hair dryer
  • Bathroom telephone
  • AM/FM alarm clock
  • Internet access



from  3 pm


until  12 pm

Children and extra beds
  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of IDR 1361250 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

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Deluxe Rooms offer modern Balinese style and unrivalled views over the garden and lagoon.

Executive Suites are completed with traditional wooden dressing table and large closet.

Raja and Sultan Suites provide inviting living area and full kitchen.

Imperial Suite is fitted with separate guest bathrooms and piano room.

Pool Villas include four-person glass dining table and Luxury Collection king bed.

Duplex Suite
Check Prices
Room facilities

    Laguna Resort Location

    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Local Attractions

    • Nusa Dua Beach
      1.2 mi
      Nusa Dua, Nusa Dua
    • Pendawa Beach
      3.4 mi
      Jl. Darmawangsa, Desa Kutuh, Kuta Selatan, Badung
    • Green Bowl
      4.8 mi
      Ungasan, BaliIndonesia
    • Bali Paintball Arena
      4.9 mi
      Jl. Alas Arum, Br. Jaba Pura, Ds. Kutuh, Kuta
    • Pura Ulun Siwi
      5.1 mi
      Jl. Uluwatu, Jimbaran

    Near the hotel

    • Museum PASIFIKA
      3100 ft
      BTDC area., Nusa Dua

    Restaurants Nearby

    • Dirty Duck

      50% likes this, based on 74 reviews
      Cuisine: Asian

      600 ft
      BTDC Complex, Nusa Dua Beach
    • Benihana

      71% likes this, based on 12 reviews
      Cuisine: Japanese

      1000 ft
      The Bay, BTDC Area, Nusa Dua Hotel Resorts Lot C-O
    • Laguna Garden

      65% likes this, based on 95 reviews
      Cuisine: International

      1100 ft
      Jl Pantai Mengiat 23

      Phone: (0361) 775-714

    • Salsa Verde

      64% likes this, based on 32 reviews
      Cuisine: Italian
      Price Range: USD 13 - USD 37

      1400 ft
      Kawasan Wisata Nusa Dua

      Phone: 62361771234

    • Nampu

      73% likes this, based on 18 reviews
      Cuisine: Japanese
      Price Range: USD 7 - USD 80

      1600 ft
      Kawasan Wisata Nusa Dua

      Phone: 62361771234

    Getting there.

    Ngurah Rai International Airport is about 12.5km away.

    Head south on Jalan Airport Ngurah Rai, turn right toward Jalan Airport Ngurah Rai and take the first right onto Jalan Airport Ngurah Rai. Turn right onto Jalan I Gusti Ngurah Rai, turn left at Jalan Siligita, at the roundabout, take the second exit onto Jalan Kawasan Nusa Dua Resort and turn left toward the property.

    Laguna Resort Reviews

    Guest reviews are submitted by our customers after their stay at Laguna Resort

    Average guest rating

    out of 10
    Based on 19 reviews

    Rating by category:


    Individual guest reviews

    • Couple

      old resort, no free transportation

      • Average rating
    • Couple

      The rooms, pools, and restaurants were amazing and clean. This place was awesome to relax in, just lazing around by the pool. The place is opulently appointed, but not gaudy or over-the-top. And at night, the place is lit by amber lanterns and fiery cauldrons that look epic. The breakfast buffet is huge, and we stuffed ourselves silly every morning on a huge assortment of foods. The restaurant menus have maybe 50% exotic dishes, and 50% westernized ones (in case your travel buddy needs to get back in their comfort zone). And they're fantastic meals.

      Taxis were pricey, as was the laundry fee. The Spa is expensive even by Australian standards.

      • Average rating
    • Older travelers

      It was a great stay for 14 days, nothing to add !

      • Average rating
    • Couple

      Great beach, fantastic spa experience

      I had diarrhea and stomache after having the seafood buffet in their restaurant. Kept going to the toilet and volmitted for 4 days. But hotel refused to take any responsiblity and didnt give any assistant on medical treatment. This was not supposed to be act by such a 5- star hotel.

      • Average rating
    • Older travelers

      We loved the pool outside our room for easy accessand the staff were all extremely friendly.We also enjoyed the pampering at the spa.

      We have no complaints but I would have liked an iron in the room - this was only a small concern

      • Average rating
    • Older travelers

      Hospitality of your staff was absolutely amazing ! keep it up .

      • Average rating
    • Group of friends

      Friendly staffs, beautiful garden and beach view, clean room, close to Bali Collection.

      It took long time to check in.

      • Average rating
    • Family with children

      The location of the hotel is very good, the huge area for swimming also make it even more amaising that it say's around 5000 meter square.

      I have a problem there regarding my booking. In the website that i book i remmember i book the executive suite with lagoon access, but in the slip that i being confirm from is deluxe studio with lagoon access and they gave me deluxe room with lagoon which much smaller compare to both of the room. And the first time i complaint about that the staff insist that they have gave me the correct room and they also said they gave upgraded room. Until i have to make a overseas call to cust service it also say that it very confusing about the name of the hotel and also can't do anything much. At that night email all my confirmation letter to all the people that should give me an answer of "Who Make The Mistake??". And in the morning i recieved an email from one of the laguna manager that say they have booked my room wronggly. and i think they also have cc the email to as well. And in return they gave me to spend in the hotel a more or less Rp.862.125,-. It's not about the money it is my family holiday and i just want to give them a time to play with me in a bigger room. it just make my first 3 day's of holiday not so perfect.

      • Average rating
    • Older travelers

      The beach was clean with white sands. The room was big with complete facilities inside. The breakfast menus was variative with good taste. I really loved stay at this hotel.

      • Average rating
    • Older travelers

      Isolated and comfortable

      1- tv in bedrooms need updating as many channels had voice movement and actions in delay- very offputting- This has been the same for at least 3 years- They need to really sort this out 2- Staff need to really improve on their English skills as we had trouble with quite a few staff members who had no idea what we were talking about. This is not a racist comment- as we love Bali and the Indonesian people- but noticed this particular problem on this trip. 3- Noise in corridors 4- Bed turn down every night- annoying us as we usually have a mid-afternoon nap and we forget to put the do-not-disturb sign on the door- and get rung on the buzzer-when we're sound asleep- This service is really not needed I believe once beds have been made

      • Average rating
    • Family with children

      At first, we were put into a room that was non-smoking, however smoke was seeping into the room from the adjacent rooms making sleeping very difficult. When the manager learned of this he made all efforts to improve our stay and transferred us to a luxury Villa for the rest of our stay. This was amazing and it transformed our holiday. We would definitely come back because the villa, its decor, the private pool, the service were incredible. It was truly beautiful. So, whilst the initial experience was average, The Laguna made every effort to improve and were very polite and courteous. Also, the breakfast was amazing.

      These are just a few ideas that might make a great resort even better. Coffee needs to be improved. We come from Melbourne and if you could find a good barista, with an understanding of a good espresso machine, that would be amazing. Also - menu variation. We stayed for 10 nights and while we loved eating at the restaurants, started to get a bit over the menu (which is shared between in house, Arwana and Banubiru). I think many people would prefer a more detailed, changing a la carte menu to a buffet - especially given that we have already have a buffet for breakfast

      • Average rating
    • Group of friends

      A beautiful place to stay and relax. The upgrade to a lagoon suite was well worth it. So many quiet relaxing spaces around the pools and the beach is also beautiful.

      The only thing that was less than excellent were the breakfasts. They were good - but just not quite up to the standard of the rest of the resort. I think I am probably just being a bit 'picky' here though.

      • Average rating
    • Older travelers

      Very nice and professional staff. Beautiful gardens and excellent restaurants.

      Laguna pool not clean, but noisy because of a group. The front desk charged first a higher rate than the agreed rate but adjusted after complaint.

      • Average rating
    • Couple

      From the moment we walked into this resort we knew that we were going to have an amazing holiday! We could not believe how beautiful it was, from the swimming pool to our room, even the gym was great! The staff were amazing and so helpful! Only a 5minute walk to Bali Collection where we had dinner a few times. Would definitely recommend this resort!

      • Average rating
    • Family with children

      Very good located on a beautiful beach in Nusa Dua. We spent two nights at this hotel with very good facilities. Great breakfast buffet with outstanding service. The new fitness is worth a try with view at the laguna. We went out for dinner as we didn't see many people eating in the resort and we wanted to try out the grilled seafood in Jimbaran. Kids loved our stay here and didn't want to leave! The Deli serves great sandwiches for lunch and has good ice cream too.

      Rooms are ok but a bit outdated bathrooms, these need improvement as they hardly look like a 5 star bathroom should look nowadays Too bad that the sandwiches from the Deli are not available in the Kulkul bar on the beach. I had to send my children to buy these.

      • Average rating
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    Why book with us?

    Low prices
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    Free cancellations
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    Hotel Awards 2014

    IndonesianHOTEL AWARDSRecommendedBaliLaguna Resort & Spa

    According to guest reviews, the hotel has been rated asBest Spa Hotels in Indonesia

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