That was popular hotel set in great area, near the Bay Area which is within walking distance to many attractions, Near Mount Hakodate, and the restaurants for dinner. All of the staff members were polite and all very pleasant. The breakfast was great and excellent. The location was favourable for walking around Kanemori Red Brick Warehouse Marketplace.

We enjoyed hotel's favourable and absolutely perfect location!!

The hotel was famous and fairly clean, had absolutely fabulous views of the hakodate bay. The restaurant here was great for dinner, we both ordered delicious dishes. The employees were excellent and helpful and offered excellent services.

We had a great time staying at this luxurious 4-star hotel. The location was very convenient and easily accessible to all transportation options. We loved the rooftop onsen, especially after a long day of exploring. The rest area with stick ice cream was a nice touch for some post-soak relaxation. They even provided a separate set of clothing for the onsen visit, which was a thoughtful gesture.

The breakfast selection was impressive, although it did get crowded at times. However, the delicious coffee beans provided for us to grind and prepare in our room for drip coffee made up for it.

Modern and right in the centre of the city and shopping areas.

Very cosy,rooms were clean,comfortable. Can see mt hakodate clarly and also catch the firework although it was a short display.wifi available in lobby. Staff friendly unfortunately not much english spoken but we got by! Good stay and will choose it again.

Price can be a little more friendly!

Amazing buffet breakfast, excellent rooftop onsen, helpful staff, great location near major attractions and airport shuttle.

Can’t fault the property.

The location is fantastic. It is near to lots of restaurants and attractions. The Onsen pools were extremely good and the view was amazing. A great hotel. I would definitely go back.

Nothing

Large room with a large window with view like a picture. Free shuttle to JR station up to 12p.m. You can also hop off at the morning market. Location not perfect because the closest tram station (Uoichibadori) is 10 mins walking distance but acceptable. Other than that, the hotel is next to the harbour, red brick house, Food Club, 15 mins walk to the ropeway station to go up to gothe mountain. It's only 2 stops by the tram from JR station to the Uoichibadori. You would find a convenient store on the way to the tram station and it is the only convenient store around the hotel. And a supermarket and drugstore on the way to the roadway station. The highlight is the onsen on 13/F. The hotel provides every room a basket with towels inside so you can bring it to the onsen with your belongings. The onsen is perfect, especially the outdoor one. A wide selection of food for breakfast. Nice and helpful staff, smooth check in and check out, late check out request and etc. Absolutely recommend this hotel in Hakodate.

good choice of high quality options for meal. location next to bay area, next the brick warehouse and train station.

Cheap hotel with amicable staff and awesome views of the bay. The location good next to all the new shop in Hakodate. For tea or coffee visit Mariodoru nearby.

The location was excellent, within easy walking distance of Kanemori Red Brick Warehouse Marketplace. Fairly quiet room very well equipped with attention, spent our time lovely.

The bed was not that comfortable.

The hotel is conveniently located near popular sightseeing spots, restaurants, and shopping centers. Guests can enjoy a delicious breakfast with a variety of local and western dishes. The rooftop onsen offers a great view of the city and is a perfect way to relax after a tiring day of exploration. Rooms have a modern look and some come with additional advantages such as a spacious layout and comfortable beds.

The elevators can be slow, causing inconvenience to guests during peak occupancy.

The location is great. The room is so cleverly put together. They make use of every nook and cranny to give you all the luxuries you need, refrigerator, hot water pot, coffee etc. Very impressive. The onsen is beautiful, very well kept and relaxing. Wish I had booked 2 nights instead of 1 night.

The location is great right next to the Hakodate bay, close to main attractions and easily reached from the railway station. Spa-area is very good and they also provide free icecream after bathing. The rooms are spacious and well designed. We enjoyed our time a lot with two small kids (3y, 1y) at the hotel and would definitely stay again. Highly recommended!

We had a great time on our romantic escape! The breakfast offered was fantastic, featuring delicious Japanese cuisine. We also enjoyed the stunning view of the bay and the awesome onsen on the rooftop. The hotel's location was perfect for sightseeing, with major attractions within easy walking distance.

The lack of Wi-Fi in the room was inconvenient and the reception staff's limited English made communication difficult. However, these setbacks were minor compared to the great experience we had overall.