I always choose this place for my stay because the staff helped me with local delivery. It suits me perfectly with Wi-Fi, valet parking, luggage storage, and a seasonal outdoor pool. I also enjoy the massages, restaurant, and the fact that pets are allowed. Coming back for a city trip.

The Bar is named after Toulouse-Lautrec, who apparently liked to drink. The huge pool is perfect for lounging around and avoiding exercise. Lovely views from the balcony and terrace. The hotel is conveniently located near a variety of tourist attractions and events. The museum has big art.

Was a bit disappointed there were no herons, kites or kingfishers at the pool.

Staff where excellent. We arrived too late to eat but the night porter showed us to our rooms and opened the bar to provide drinks and super nibbles. Good breakfast although at 20 euros it shoud be, reception staff gave us maps in hints on what to do and local restaurants. The pool overlooking the river was a quiet but with service available, a good place to relax after a day sightseeing. Good restauant with friendly service, again overlooking the river.

Had to drive into town for other restauants, but you cannot have it both ways.

Friendliness and help given by the reception staff. The setting is ideal for lazing and relaxing with views across the Tarn river and countryside beyond. Especially pleasing is the setting of the dining area where we had the benefit of eating outside - even in mid September thanks to the hotal providing shawls for the ladies (& even some men). An example of their care for the detail.

The restaurant staff whilst friendly did not match up to the standards of their reception colleagues. On the 2 occasions we had the dinner in the hotel we had to wait in excess of 30 minutes before anyone came to provide a menu and on the second occasion we fethced our own. That same night they forgot to deliver our desert so we gave up. Shame as the setting and food are good.

relais & exceeded our expectations once again during our stay in albi. the mansion-like house, beautiful grounds, and relaxing atmosphere created an enjoyable and quiet experience. the staff was super attentive, and the upgraded suite we stayed in was the fanciest room of our entire france trip. overall, a very enjoyable and worth-it stay!

noisy clearing work nearby

Excellent peaceful location, wonderful service and food.

very little to dislike but service in evenings at the restaurant was a little slow.

Stunning mansion, serene atmosphere, attentive staff, luxurious rooms, delicious food, beautiful grounds.

Nothings.

The location and the attitude of the staff were excellent.

The food. We each picked one of the two main options for our main course and both were utterly tasteless and certainly not worth the money. There was no flavour. The decor. It's about time someone updated the interior as it's still locked into the Seventies, some of pretty horrible.

Beautiful riverfront location and spacious, well-equipped rooms. Excellent breakfast with delicious options and a stunning view.

Slow service and lack of attention to detail at times. Some noise from garden maintenance work detracted from the peaceful atmosphere.

Very nice pool, very nice river view (if you got a river view room), good breakfast.

The first room was a so-called "garden view" superior deluxe room but it was a view of the garage and the driveway. After I complained, nothing was done. The dinners are mediocre.

The location was perf, right by the river with sick views. We had a blast hanging by the pool and taking a boat ride on the Tarn. The staff were so cool and treated us like VIPs. Can't wait to go back next summer!

The only thing we wished for was a sick party scene for us young and wild. It's a bit too chill for our taste.

Friendly helpful staff. Very pleasant room. Usable restaurant, good food, not over the top.

Our stay at this luxurious hotel was exceptional. The exclusive amenities, from the spa lounge to the seasonal outdoor pool, were everything we could have hoped for. The service was top notch and our room was equipped with all of the necessary home comforts, allowing us to enjoy our stay without worry. The location was also unbeatable, with stunning views of the surrounding area from the hotel's sun terrace.

The only minor issue we experienced during our stay was with the restaurant's breakfast menu. While the special diet options were appreciated, we found that the in-room breakfast lacked variety and could have been more extensive for a hotel of this caliber.

We were blown away by the first-class service at Relais & Chateaux. From the moment we arrived, the staff made us feel like VIPs. They were attentive, friendly, and went above and beyond to make our stay memorable. It was clear that they took pride in providing top-notch service.

Beautiful location on the river with stunning views of the valley. Impeccable cleanliness throughout the hotel. The breakfast was exceptional with a fantastic range of options. Friendly and attentive staff who provided excellent service.

Nothing all good.