Krystal Beach Acapulco  4 stars

Costera Miguel Aleman #163, Fraccionamiento Magall, Acapulco, Mexico, 39670  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Krystal Beach Acapulco is a 4-star comfortable hotel offering captivating views of Sierra Madre Mountains, Acapulco Bay. Since 1969, it has been a prominent hotel in the heart of Acapulco.

Rooms

The hotel offers 400 rooms. All of them feature an alarm clock, a telephone line and a safe. They are fitted with spacious bathrooms with complimentary toiletries, a bathtub and a bathroom phone.

Eat

The Main restaurant serves a variety of American dishes. The renowned bar serves a selection of beverages.

A buffet breakfast is served and charges are applicable. 

Work

Guests will appreciate parking, an elevator and a garage as well as internet access, a business center and a meeting room.

Relax

The hotel offers a kids' club, babysitting and child care for guests with children.

Internet

Wireless internet is available in the hotel rooms for additional charge

Wireless internet is available in public areas for additional charge

Guest Parking

Paid Public parking is possible on site.

Number of floors   19.  Number of rooms   400.

Location

Set close to scenic beaches close to parks. The hotel is 1km away from Acapulco city center.

Getting around.

Just 20 minutes from Acapulco, Alvarez airport.

Distance to:

  • City Center - 1.0km
  • Airport Acapulco, Alvarez - 18.2km
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Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Currency exchange
  • Elevator
  • Newspapers/magazines
  • Tour desk
  • 24-Hour Front Desk
Services
  • Laundry
  • Massage services
  • Shops/Commercial Services
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Jacuzzi
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • In-room safe
  • Telephone
  • Hair dryer

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Double Room
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Krystal Beach Acapulco Double Room
Krystal Beach Acapulco Double Room
Krystal Beach Acapulco Double Room
Krystal Beach Acapulco Double Room
Krystal Beach Acapulco Double Room
Bed type: Double Bed or Two Single Beds or Double Beds
View: Mountain view, Ocean view, Sea view
Room facilities
    Two-Bedroom Double Room
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    Bed type: Double Bed or 1 King or 2 Double
    View: Ocean view
    Family Room
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    Krystal Beach Acapulco Family Room
    Family Connecting Room
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    Bed type: 1 King or 2 Double
    Superior Double Room
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    Krystal Beach Acapulco Superior Double Room
    Krystal Beach Acapulco Superior Double Room
    Krystal Beach Acapulco Superior Double Room
    Krystal Beach Acapulco Superior Double Room
    Krystal Beach Acapulco Superior Double Room
    Bed type: Double Bed or Two Single Beds or 1 King or 2 Double
    View: Sea view, Ocean view
    Room facilities
      Deluxe Room
      Check Prices
      Bed type: Double Bed
      View: Mountain view, Ocean view
      Room facilities

        Krystal Beach Acapulco LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground station
        • Train Stations
        • Parks
        • Attractions for Tourists
        • Museums
        • Convention Centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Popular areas
        • City Center
          900 m
        Amusement
        • Palladium
          4.6km

        Local Attractions

        • El Fuerte de San Diego
          1.8km
          Calle Hornitos s/n, Acapulco
        • Old Acapulco
          1.9km
          AcapulcoMexico
        • Club de Yates
          2.1km
          Costera Miguel Aleman, 222, Acapulco
        • Hornos Beach
          2.3km
          Costera Miguel AlemAin, s/n, Acapulco
        • Zocalo
          2.4km
          Costera Miguel Aleman, s/n, Acapulco

        Near the hotel

        • Parque Papagayo
          60 m
          Costera Miguel Aleman, s/n, Acapulco
        • Centro Cultural de Acapulco
          130 m
          Costera Miguel Aleman, s/n, Acapulco
        • Barco Palao
          150 m
          Costera Miguel Aleman, s/n., Acapulco
        • Playa Condesa
          200 m
          Costera Miguel Aleman, s/n, Acapulco
        • CiCi Acapulco Magico
          830 m
          Av Costera Miguel Aleman s/n esq Cristobal Colon, Acapulco
        • Laguna de Coyuca
          820 m
          Carretera Pie de la Cuesta, Pie de la Cuesta
        • Playa Caletilla
          890 m
          Acapulco 39390Mexico

        Restaurants Nearby

        • 100% Natural

          74% likes this, based on 102 reviews
          Food: Healthy, Mexican, Organic
          Price Range: USD 7 - USD 19

          0 m
          Costera Miguel Aleman 200

          Phone: 7444853982

        • Paradise

          60% likes this, based on 26 reviews

          0 m
          Costera M. Aleman 107

          Phone: (52 7) 484-5988

        • Bocana Beach

          79% likes this, based on 25 reviews
          Food: Seafood, Mexican, Sandwiches

          200 m
          Costera Miguel Aleman - Playa Papagayo

          Phone: (744) 127-4959

        • Tonys Asian BIstro

          84% likes this, based on 92 reviews
          Food: French, Vietnamese
          Price Range: USD 32 - USD 62

          820 m
          Escenica Las Brisas, s/n

          Phone: 744.446.5492

        • Maria Bonita (Hacienda Maria Eugenia)

          54% likes this, based on 20 reviews
          Food: Seafood, Mexican

          820 m
          Costera Miguel Aleman 176

          Phone: (744) 435-0660

        Krystal Beach Acapulco Reviews

        Guest reviews are submitted by our customers after their stay at Krystal Beach Acapulco

        Average guest rating

        5.6
        out of 10
        Good enough
        Based on 22 reviews

        Rating by category:

        Service
        4.9
        Value
        5.4
        Dining
        3.9
        Location
        6.3
        Rooms
        4.5

        Individual guest reviews

        • Exceptional place to stay on a fabulous beach, clean, friendly and helpful staff, clean rooms. The food wasn't bad and menu items changed daily, very nice adult pool.

          Tired old hotel.

          My rating for the hotel:

          • Average rating
            6.4
          • Rooms
            10
          • Service
            3
          • Value
            6
        • • the hotel was clean and well kept and we didn’t see any insects anywhere, the staff were very responsive and friendly, this room was actually much better.

          Beds were nice, not that usual concrete feeling.

          My rating for the hotel:

          • Average rating
            7.4
          • Rooms
            6
          • Service
            10
          • Value
            6
        • The hotel staff were very friendly and helpful, the room was very spacious and extremy clean.

          The tub was old, dirty and the sink was worse.

          My rating for the hotel:

          • Average rating
            5.0
          • Rooms
            2
          • Value
            8
        • The interval international evaluation and the website of the hotel looked fine, the staff were helpful and friendly. Our room was great.

          The beds were horrible, old, smelly.

          My rating for the hotel:

          • Average rating
            4.6
          • Rooms
            4
          • Service
            8
          • Value
            2
        • We just returned from the avalon excalibur in Acapulco and the staff were great, very accommodating to all of our needs. Rooms were very clean.

          The hotel looks old and outdated, the phone service did not work well.

          My rating for the hotel:

          • Average rating
            6.4
          • Rooms
            7
          • Service
            8
          • Value
            4
        • One of the best 3 stars hotel in mex, great service and again nothing really exclusive. The rooms were decently clean, the bar staff were also VERY attentive.

          Very very dated furniture and the elevators were slow.

          My rating for the hotel:

          • Average rating
            7.6
          • Rooms
            7
          • Service
            8
          • Value
            8
        • Great place to stay and reasonable price. Staff were friendly and helpful, the room service was excellent every day.

          Hotel no good, bathroom had holes platered up and no towel racks and very outdated, elevators were generally fast and fairly efficient. The kids pool was cloudy and not cleaned very often.

          My rating for the hotel:

          • Average rating
            5.4
          • Rooms
            5
          • Service
            4
          • Value
            7
        • Beautiful view and i just returned from a stay in Acapulco. The staff is good, the pools are nice.

          The beach water adjacent to the hotel was not as clean as other parts of the bay, the beds had a dusty and the elevators did not work most of the time.

          My rating for the hotel:

          • Average rating
            3.6
          • Rooms
            3
          • Service
            5
          • Value
            3
        • Great nighttime view of the bay and great seafood, Acapulco is BEAUTIFUL, lobby area is nice. The staff is nicely dressed, the bar service was fine also, Margaritas and Daiquiris are good.

          This hotel is very old and the rooms are dirty and the air conditioning did not work properly.

          My rating for the hotel:

          • Average rating
            5.4
          • Rooms
            6
          • Service
            6
          • Value
            4
        • View was great, air conditioning was good, security at the hotel was remarkable and the staff were friendly, attentive, and professional. Bedrooms were kept clean.

          The water and beach were crowded and dirty, the customer service was very poor, bathroom was stinky of rotten eggs. The elevators were the worst.

          My rating for the hotel:

          • Average rating
            5.4
          • Rooms
            3
          • Service
            5
          • Value
            8
        • Our room was a clean and spacious ocean view, the place was fine. The staff were great, new Year's Eve Fireworks from our balcony were spectacular.

          The hotel is old.

          My rating for the hotel:

          • Average rating
            5.4
          • Rooms
            5
          • Service
            6
          • Value
            5
        • The common areas were well maintained and clean, this place was perfect for a cheap weekend getaway, the staff were friendly and few spoke any English. The room was incredible.

          Hotel is not good.

          My rating for the hotel:

          • Average rating
            5.8
          • Location
            6
          • Rooms
            2
          • Service
            7
          • Value
            8
        • The view from the 17th floor was fantastic, the staff especially made the choice of this hotel worth and service was excellent. The room upstairs was better and the elevators worked fine.

          Beach area dirty and the bathroom DISGUSTING. The food is extremely limited in the main restaurant.

          My rating for the hotel:

          • Average rating
            7.2
          • Location
            6
          • Rooms
            4
          • Service
            9
          • Value
            10
        • The views were spectacular and it’s the lovely, romantic hotel was I was first there. Staff were courteous and friendly, the room was very spacious and clean. The elevators were always readily available and food was not bad.

          The beach area was busy and the ocean was warmer than the pool, and the kids had fun in the modest waves. Reception assistance was very slow and the furniture was old.

          My rating for the hotel:

          • Average rating
            6.2
          • Location
            5
          • Rooms
            4
          • Service
            8
          • Value
            8
        • The situation is great, taxis are everywhere and the fares are very reasonable, more beach chairs would be nice too. Acapulco's downtown is ugly, just stay at the costera, the lobby is beautiful and the view is gorgeous, and the service is good. The rooms are clean, restaurant has excellent food.

          The hotel is very old and the small store on the bottom floor is expensive. The staff in the restuarants appear to be very unhappy and agitated, the elevators are slow. The drinks are limited too.

          My rating for the hotel:

          • Average rating
            6.8
          • Location
            7
          • Rooms
            10
          • Service
            4
          • Value
            6
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        Why book with us?

        Low prices
        Enjoy our best price guarantee and special offers.
        Free cancellations
        Usually cancellations can be made without charge close to your arrival date (check policies).
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        Hotel Awards 2014

        MexicanHOTEL AWARDSRecommendedAcapulcoKrystal Beach Acapulco

        According to guest reviews, the hotel has been rated asBest Luxury Hotels in Mexico

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