Krystal Beach Acapulco  4 stars

Costera Miguel Aleman #163; Fraccionamiento Magall, Acapulco, Mexico, 39670  show mapSave
From  US$ 112
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 3-star Krystal Beach Acapulco boasts excellent location not far from Capilla de la Paz, Club de Yates and El Fuerte de San Diego. Since 1969, it has been a prominent hotel in the heart of Acapulco.

Rooms

Krystal Beach Acapulco offers 400 rooms fitted with a voicemail, an alarm clock and cable TV for a comfortable stay in Acapulco. Many rooms feature a captivating view of Sierra Madre Mountains, Acapulco Bay. They are fitted with spacious bathrooms with complimentary toiletries, a bathtub and a bathroom phone.

Eat

The Main restaurant serves a variety of American dishes. The renowned bar serves a selection of beverages.

A buffet breakfast is served and charges are applicable. 

Work

For visitors Krystal Beach Acapulco offers a business center, internet access as well as concierge service, car service and dry cleaning.

Relax

The hotel offers a kids' club, babysitting and child care for guests with children.

Internet

Wireless internet is available in the hotel rooms for additional charge

Wireless internet is available in public areas for additional charge

Guest Parking

Paid Public parking is possible on site.

Number of floors   19.  Number of rooms   400.

Location

hotel Krystal Beach Acapulco Acapulco location

Set close to scenic beaches close to parks. A 10-minute drive to the center of Acapulco.

Distance to:

  • City Center - 1.0km
  • Airport Acapulco, Alvarez - 18.2km

Facilities

General
  • Parking
  • Elevator
  • 24-Hour Front Desk
  • Tour desk
Services
  • Laundry
  • Shops/Commercial Services
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Telephone
  • Hair dryer

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

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Deluxe Room

Mountain view

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Superior Double Room

Sea view

Double Bed

Krystal Beach Acapulco Superior Double Room
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Krystal Beach Acapulco Superior Double Room
    Standard Single Room

    One Single Bed

    Krystal Beach Acapulco Standard Single Room
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    Krystal Beach Acapulco Standard Single Room
    Two-Bedroom Double Room

    Double Bed

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    Standard Triple Room

    Mountain view

    Triple

    Krystal Beach Acapulco Standard Triple Room
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    Krystal Beach Acapulco Standard Triple Room
    Standard Quadruple Room

    Mountain view

    Quad

    Krystal Beach Acapulco Standard Quadruple Room
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    Krystal Beach Acapulco Standard Quadruple Room
    Double Room

    Mountain view

    Double Bed

    Krystal Beach Acapulco Double Room
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    Krystal Beach Acapulco Double Room
      Standard Room

      Mountain view, Ocean view

      Double Bed or Two Single Beds or One Single Bed

      Krystal Beach Acapulco Standard Room
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      Krystal Beach Acapulco Standard Room
        Superior Room

        Ocean view

        One Single Bed or Double Bed or Two Single Beds

        Krystal Beach Acapulco Superior Room
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        Krystal Beach Acapulco Superior Room
          Standard Twin Room

          Mountain view

          Twin Beds

          Krystal Beach Acapulco Standard Twin Room
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          Krystal Beach Acapulco Standard Twin Room
          Superior Single Room

          Ocean view

          One Single Bed

          Krystal Beach Acapulco Superior Single Room
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          Krystal Beach Acapulco Superior Single Room

          Krystal Beach Acapulco LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground Railway Stations
          • Train Stations
          • Parks
          • Attractions for Tourists
          • Museums
          • Convention Centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Popular areas
          • City Center
            900 m
          Amusement
          • Palladium
            4.6km

          Local Attractions

          • El Fuerte de San Diego
            1.8km
            Calle Hornitos s/n, Acapulco
          • Old Acapulco
            1.9km
            AcapulcoMexico
          • Club de Yates
            2.1km
            Costera Miguel Aleman, 222, Acapulco
          • Hornos Beach
            2.3km
            Costera Miguel AlemAin, s/n, Acapulco
          • Zocalo
            2.4km
            Costera Miguel Aleman, s/n, Acapulco

          Near the hotel

          • Parque Papagayo
            60 m
            Costera Miguel Aleman, s/n, Acapulco
          • Centro Cultural de Acapulco
            130 m
            Costera Miguel Aleman, s/n, Acapulco
          • Barco Palao
            150 m
            Costera Miguel Aleman, s/n., Acapulco
          • Playa Condesa
            200 m
            Costera Miguel Aleman, s/n, Acapulco
          • CiCi Acapulco Magico
            830 m
            Av Costera Miguel Aleman s/n esq Cristobal Colon, Acapulco
          • Laguna de Coyuca
            820 m
            Carretera Pie de la Cuesta, Pie de la Cuesta
          • Playa Caletilla
            890 m
            Acapulco 39390Mexico

          Restaurants Nearby

          • 100% Natural

            74% likes this, based on 102 reviews
            Food: Healthy, Mexican, Organic
            Price Range: USD 7 - USD 19

            0 m
            Costera Miguel Aleman 200

            Phone: 7444853982

          • Paradise

            60% likes this, based on 26 reviews

            0 m
            Costera M. Aleman 107

            Phone: (52 7) 484-5988

          • Bocana Beach

            79% likes this, based on 25 reviews
            Food: Seafood, Mexican, Sandwiches

            200 m
            Costera Miguel Aleman - Playa Papagayo

            Phone: (744) 127-4959

          • Tonys Asian BIstro

            84% likes this, based on 92 reviews
            Food: French, Vietnamese
            Price Range: USD 32 - USD 62

            820 m
            Escenica Las Brisas, s/n

            Phone: 744.446.5492

          • Maria Bonita (Hacienda Maria Eugenia)

            54% likes this, based on 20 reviews
            Food: Seafood, Mexican

            820 m
            Costera Miguel Aleman 176

            Phone: (744) 435-0660

          Krystal Beach Acapulco Reviews

          Guest reviews are submitted by our customers after their stay at Krystal Beach Acapulco

          Average guest rating

          2.7
          out of 5
          Good enough
          Based on 22 reviews

          Rating by category:

          Location
          3.2
          Rooms
          2.2
          Service
          2.4
          Value
          2.7
          Dining
          2.0

          Individual guest reviews

          • Exceptional place to stay on a fabulous beach, clean, friendly and helpful staff, clean rooms. The food wasn't bad and menu items changed daily, very nice adult pool.

            Tired old hotel.

            My rating for the hotel:

            • Average rating
              3.2
            • Rooms
              5
            • Service
              2
            • Value
              3
          • • the hotel was clean and well kept and we didn’t see any insects anywhere, the staff were very responsive and friendly, this room was actually much better.

            Beds were nice, not that usual concrete feeling.

            My rating for the hotel:

            • Average rating
              3.7
            • Rooms
              3
            • Service
              5
            • Value
              3
          • The hotel staff were very friendly and helpful, the room was very spacious and extremy clean.

            The tub was old, dirty and the sink was worse.

            My rating for the hotel:

            • Average rating
              2.5
            • Rooms
              1
            • Value
              4
          • The interval international evaluation and the website of the hotel looked fine, the staff were helpful and friendly. Our room was great.

            The beds were horrible, old, smelly.

            My rating for the hotel:

            • Average rating
              2.3
            • Rooms
              2
            • Service
              4
            • Value
              1
          • We just returned from the avalon excalibur in Acapulco and the staff were great, very accommodating to all of our needs. Rooms were very clean.

            The hotel looks old and outdated, the phone service did not work well.

            My rating for the hotel:

            • Average rating
              3.1
            • Rooms
              3
            • Service
              4
            • Value
              2
          • One of the best 3 stars hotel in mex, great service and again nothing really exclusive. The rooms were decently clean, the bar staff were also VERY attentive.

            Very very dated furniture and the elevators were slow.

            My rating for the hotel:

            • Average rating
              3.9
            • Rooms
              4
            • Service
              4
            • Value
              4
          • Great place to stay and reasonable price. Staff were friendly and helpful, the room service was excellent every day.

            Hotel no good, bathroom had holes platered up and no towel racks and very outdated, elevators were generally fast and fairly efficient. The kids pool was cloudy and not cleaned very often.

            My rating for the hotel:

            • Average rating
              2.5
            • Rooms
              2
            • Service
              2
            • Value
              3
          • Beautiful view and i just returned from a stay in Acapulco. The staff is good, the pools are nice.

            The beach water adjacent to the hotel was not as clean as other parts of the bay, the beds had a dusty and the elevators did not work most of the time.

            My rating for the hotel:

            • Average rating
              1.8
            • Rooms
              2
            • Service
              2
            • Value
              2
          • Great nighttime view of the bay and great seafood, Acapulco is BEAUTIFUL, lobby area is nice. The staff is nicely dressed, the bar service was fine also, Margaritas and Daiquiris are good.

            This hotel is very old and the rooms are dirty and the air conditioning did not work properly.

            My rating for the hotel:

            • Average rating
              2.7
            • Rooms
              3
            • Service
              3
            • Value
              2
          • View was great, air conditioning was good, security at the hotel was remarkable and the staff were friendly, attentive, and professional. Bedrooms were kept clean.

            The water and beach were crowded and dirty, the customer service was very poor, bathroom was stinky of rotten eggs. The elevators were the worst.

            My rating for the hotel:

            • Average rating
              2.7
            • Rooms
              2
            • Service
              3
            • Value
              4
          • Our room was a clean and spacious ocean view, the place was fine. The staff were great, new Year's Eve Fireworks from our balcony were spectacular.

            The hotel is old.

            My rating for the hotel:

            • Average rating
              2.7
            • Rooms
              3
            • Service
              3
            • Value
              3
          • The common areas were well maintained and clean, this place was perfect for a cheap weekend getaway, the staff were friendly and few spoke any English. The room was incredible.

            Hotel is not good.

            My rating for the hotel:

            • Average rating
              2.9
            • Location
              3
            • Rooms
              1
            • Service
              4
            • Value
              4
          • The view from the 17th floor was fantastic, the staff especially made the choice of this hotel worth and service was excellent. The room upstairs was better and the elevators worked fine.

            Beach area dirty and the bathroom DISGUSTING. The food is extremely limited in the main restaurant.

            My rating for the hotel:

            • Average rating
              3.6
            • Location
              3
            • Rooms
              2
            • Service
              5
            • Value
              5
          • The views were spectacular and it’s the lovely, romantic hotel was I was first there. Staff were courteous and friendly, the room was very spacious and clean. The elevators were always readily available and food was not bad.

            The beach area was busy and the ocean was warmer than the pool, and the kids had fun in the modest waves. Reception assistance was very slow and the furniture was old.

            My rating for the hotel:

            • Average rating
              3.2
            • Location
              3
            • Rooms
              2
            • Service
              4
            • Value
              4
          • The situation is great, taxis are everywhere and the fares are very reasonable, more beach chairs would be nice too. Acapulco's downtown is ugly, just stay at the costera, the lobby is beautiful and the view is gorgeous, and the service is good. The rooms are clean, restaurant has excellent food.

            The hotel is very old and the small store on the bottom floor is expensive. The staff in the restuarants appear to be very unhappy and agitated, the elevators are slow. The drinks are limited too.

            My rating for the hotel:

            • Average rating
              3.4
            • Location
              4
            • Rooms
              5
            • Service
              2
            • Value
              3
          Show more reviews

          Why book with us?

          Low prices
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          Free cancellations
          Usually cancellations can be made without charge close to your arrival date (check policies).
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          You get instant confirmation directly from the hotel's reservation database.

          Hotel Awards 2014

          MexicanHOTEL AWARDSRecommendedAcapulcoKrystal Beach Acapulco

          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Mexico

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