Krystal Beach Acapulco  3 stars

Costera Miguel Aleman #163; Fraccionamiento Magall, Acapulco, Mexico, 39670  show mapSave
From  US$ 100
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 3-star Krystal Beach Acapulco boasts excellent location not far from Capilla de la Paz, Club de Yates and El Fuerte de San Diego. Since 1969, it has been a prominent hotel in the heart of Acapulco.

Rooms

Krystal Beach Acapulco offers 400 rooms fitted with a voicemail, an alarm clock and cable TV for a comfortable stay in Acapulco. Many rooms feature a captivating view of Sierra Madre Mountains, Acapulco Bay. They are fitted with spacious bathrooms with complimentary toiletries, a bathtub and a bathroom phone.

Eat

The Main restaurant serves a variety of American dishes. The renowned bar serves a selection of beverages.

A buffet breakfast is served and charges are applicable. 

Work

For visitors Krystal Beach Acapulco offers a business center, internet access as well as concierge service, car service and dry cleaning.

Relax

The hotel offers a kids' club, babysitting and child care for guests with children.

Internet

Wireless internet is available in the hotel rooms for additional charge

Wireless internet is available in public areas for additional charge

Guest Parking

Paid Public parking is possible on site.

Number of floors   19.  Number of rooms   400.

Location

hotel Krystal Beach Acapulco Acapulco location

Set close to scenic beaches close to parks. A 10-minute drive to the center of Acapulco.

Distance to:

  • City Center - 900 m

Facilities

General
  • Parking (fee required)
  • Elevator
  • Tour desk
  • 24-Hour Front Desk
Services
  • Laundry
  • Shops/Commercial Services
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Leisure and relaxation facilities
  • Swimming pool
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Telephone
  • Hair dryer

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

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Rooms and availability

Guest Room

Ocean view

Two Queen Size Beds

Krystal Beach Acapulco Guest Room
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Krystal Beach Acapulco Guest Room
    Family Room

    Krystal Beach Acapulco Family Room
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    Krystal Beach Acapulco Family Room
    Deluxe Room

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    Superior Double Room

    Sea view, Ocean view

    Double Bed or King Size Bed

    Krystal Beach Acapulco Superior Double Room
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    Krystal Beach Acapulco Superior Double Room
      Standard Double Room

      Mountain view, Ocean view

      King Size Bed or Double Bed

      Krystal Beach Acapulco Standard Double Room
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      Krystal Beach Acapulco Standard Double Room
        Double Room

        Mountain view, Ocean view

        Double Bed

        Krystal Beach Acapulco Double Room
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        Krystal Beach Acapulco Double Room
          Standard Room

          Mountain view, Ocean view

          Double Bed or Two Single Beds or Two Queen Size Beds

          Krystal Beach Acapulco Standard Room
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          Krystal Beach Acapulco Standard Room
            Superior Room

            Ocean view

            Double Bed or Two Single Beds

            Krystal Beach Acapulco Superior Room
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            Krystal Beach Acapulco Superior Room
              Standard Twin Room

              Mountain view

              Twin Beds

              Krystal Beach Acapulco Standard Twin Room
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              Krystal Beach Acapulco Standard Twin Room

              Krystal Beach Acapulco LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground Railway Stations
              • Train Stations
              • Parks
              • Attractions for Tourists
              • Museums
              • Convention Centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Popular areas
              • City Center
                900 m
              Amusement
              • Palladium
                4.6km

              Local Attractions

              • El Fuerte de San Diego
                1.8km
                Calle Hornitos s/n, Acapulco
              • Old Acapulco
                1.9km
                AcapulcoMexico
              • Club de Yates
                2.1km
                Costera Miguel Aleman, 222, Acapulco
              • Hornos Beach
                2.3km
                Costera Miguel AlemAin, s/n, Acapulco
              • Zocalo
                2.4km
                Costera Miguel Aleman, s/n, Acapulco

              Near the hotel

              • Parque Papagayo
                60 m
                Costera Miguel Aleman, s/n, Acapulco
              • Centro Cultural de Acapulco
                130 m
                Costera Miguel Aleman, s/n, Acapulco
              • Barco Palao
                150 m
                Costera Miguel Aleman, s/n., Acapulco
              • Playa Condesa
                200 m
                Costera Miguel Aleman, s/n, Acapulco
              • CiCi Acapulco Magico
                830 m
                Av Costera Miguel Aleman s/n esq Cristobal Colon, Acapulco
              • Laguna de Coyuca
                820 m
                Carretera Pie de la Cuesta, Pie de la Cuesta
              • Playa Caletilla
                890 m
                Acapulco 39390Mexico

              Restaurants Nearby

              • 100% Natural

                74% likes this, based on 102 reviews
                Food: Healthy, Mexican, Organic
                Price Range: USD 7 - USD 19

                0 m
                Costera Miguel Aleman 200

                Phone: 7444853982

              • Paradise

                60% likes this, based on 26 reviews

                0 m
                Costera M. Aleman 107

                Phone: (52 7) 484-5988

              • Bocana Beach

                79% likes this, based on 25 reviews
                Food: Seafood, Mexican, Sandwiches

                200 m
                Costera Miguel Aleman - Playa Papagayo

                Phone: (744) 127-4959

              • Tonys Asian BIstro

                84% likes this, based on 92 reviews
                Food: French, Vietnamese
                Price Range: USD 32 - USD 62

                820 m
                Escenica Las Brisas, s/n

                Phone: 744.446.5492

              • Maria Bonita (Hacienda Maria Eugenia)

                54% likes this, based on 20 reviews
                Food: Seafood, Mexican

                820 m
                Costera Miguel Aleman 176

                Phone: (744) 435-0660

              Krystal Beach Acapulco Reviews

              Guest reviews are submitted by our customers after their stay at Krystal Beach Acapulco

              Average guest rating

              2.7
              out of 5
              Good enough
              Based on 22 reviews

              Rating by category:

              Dining
              2.0
              Location
              3.2
              Rooms
              2.2
              Service
              2.4
              Value
              2.7

              Individual guest reviews

              • Exceptional place to stay on a fabulous beach, clean, friendly and helpful staff, clean rooms. The food wasn't bad and menu items changed daily, very nice adult pool.

                Tired old hotel.

                My rating for the hotel:

                • Average rating
                  3.2
                • Rooms
                  5
                • Service
                  2
                • Value
                  3
              • • the hotel was clean and well kept and we didn’t see any insects anywhere, the staff were very responsive and friendly, this room was actually much better.

                Beds were nice, not that usual concrete feeling.

                My rating for the hotel:

                • Average rating
                  3.7
                • Rooms
                  3
                • Service
                  5
                • Value
                  3
              • The hotel staff were very friendly and helpful, the room was very spacious and extremy clean.

                The tub was old, dirty and the sink was worse.

                My rating for the hotel:

                • Average rating
                  2.5
                • Rooms
                  1
                • Value
                  4
              • The interval international evaluation and the website of the hotel looked fine, the staff were helpful and friendly. Our room was great.

                The beds were horrible, old, smelly.

                My rating for the hotel:

                • Average rating
                  2.3
                • Rooms
                  2
                • Service
                  4
                • Value
                  1
              • We just returned from the avalon excalibur in Acapulco and the staff were great, very accommodating to all of our needs. Rooms were very clean.

                The hotel looks old and outdated, the phone service did not work well.

                My rating for the hotel:

                • Average rating
                  3.1
                • Rooms
                  3
                • Service
                  4
                • Value
                  2
              • One of the best 3 stars hotel in mex, great service and again nothing really exclusive. The rooms were decently clean, the bar staff were also VERY attentive.

                Very very dated furniture and the elevators were slow.

                My rating for the hotel:

                • Average rating
                  3.9
                • Rooms
                  4
                • Service
                  4
                • Value
                  4
              • Great place to stay and reasonable price. Staff were friendly and helpful, the room service was excellent every day.

                Hotel no good, bathroom had holes platered up and no towel racks and very outdated, elevators were generally fast and fairly efficient. The kids pool was cloudy and not cleaned very often.

                My rating for the hotel:

                • Average rating
                  2.5
                • Rooms
                  2
                • Service
                  2
                • Value
                  3
              • Beautiful view and i just returned from a stay in Acapulco. The staff is good, the pools are nice.

                The beach water adjacent to the hotel was not as clean as other parts of the bay, the beds had a dusty and the elevators did not work most of the time.

                My rating for the hotel:

                • Average rating
                  1.8
                • Rooms
                  2
                • Service
                  2
                • Value
                  2
              • Great nighttime view of the bay and great seafood, Acapulco is BEAUTIFUL, lobby area is nice. The staff is nicely dressed, the bar service was fine also, Margaritas and Daiquiris are good.

                This hotel is very old and the rooms are dirty and the air conditioning did not work properly.

                My rating for the hotel:

                • Average rating
                  2.7
                • Rooms
                  3
                • Service
                  3
                • Value
                  2
              • View was great, air conditioning was good, security at the hotel was remarkable and the staff were friendly, attentive, and professional. Bedrooms were kept clean.

                The water and beach were crowded and dirty, the customer service was very poor, bathroom was stinky of rotten eggs. The elevators were the worst.

                My rating for the hotel:

                • Average rating
                  2.7
                • Rooms
                  2
                • Service
                  3
                • Value
                  4
              • Our room was a clean and spacious ocean view, the place was fine. The staff were great, new Year's Eve Fireworks from our balcony were spectacular.

                The hotel is old.

                My rating for the hotel:

                • Average rating
                  2.7
                • Rooms
                  3
                • Service
                  3
                • Value
                  3
              • The common areas were well maintained and clean, this place was perfect for a cheap weekend getaway, the staff were friendly and few spoke any English. The room was incredible.

                Hotel is not good.

                My rating for the hotel:

                • Average rating
                  2.9
                • Location
                  3
                • Rooms
                  1
                • Service
                  4
                • Value
                  4
              • The view from the 17th floor was fantastic, the staff especially made the choice of this hotel worth and service was excellent. The room upstairs was better and the elevators worked fine.

                Beach area dirty and the bathroom DISGUSTING. The food is extremely limited in the main restaurant.

                My rating for the hotel:

                • Average rating
                  3.6
                • Location
                  3
                • Rooms
                  2
                • Service
                  5
                • Value
                  5
              • The views were spectacular and it’s the lovely, romantic hotel was I was first there. Staff were courteous and friendly, the room was very spacious and clean. The elevators were always readily available and food was not bad.

                The beach area was busy and the ocean was warmer than the pool, and the kids had fun in the modest waves. Reception assistance was very slow and the furniture was old.

                My rating for the hotel:

                • Average rating
                  3.2
                • Location
                  3
                • Rooms
                  2
                • Service
                  4
                • Value
                  4
              • The situation is great, taxis are everywhere and the fares are very reasonable, more beach chairs would be nice too. Acapulco's downtown is ugly, just stay at the costera, the lobby is beautiful and the view is gorgeous, and the service is good. The rooms are clean, restaurant has excellent food.

                The hotel is very old and the small store on the bottom floor is expensive. The staff in the restuarants appear to be very unhappy and agitated, the elevators are slow. The drinks are limited too.

                My rating for the hotel:

                • Average rating
                  3.4
                • Location
                  4
                • Rooms
                  5
                • Service
                  2
                • Value
                  3
              Show more reviews

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