Krystal Beach Acapulco  4 stars

Costera Miguel Aleman #163; Fraccionamiento Magall, Acapulco, Mexico, 39670  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Krystal Beach Acapulco is a 4-star comfortable hotel offering captivating views of Sierra Madre Mountains, Acapulco Bay. Since 1969, it has been a prominent hotel in the heart of Acapulco.

Rooms

The hotel offers 400 rooms. All of them feature an alarm clock, a telephone line and a safe. They are fitted with spacious bathrooms with complimentary toiletries, a bathtub and a bathroom phone.

Eat

The Main restaurant serves a variety of American dishes. The renowned bar serves a selection of beverages.

A buffet breakfast is served and charges are applicable. 

Work

Guests will appreciate parking, an elevator and a garage as well as internet access, a business center and a meeting room.

Relax

The hotel offers a kids' club, babysitting and child care for guests with children.

Internet

Wireless internet is available in the hotel rooms for additional charge

Wireless internet is available in public areas for additional charge

Guest Parking

Paid Public parking is possible on site.

Number of floors   19.  Number of rooms   400.

Location

hotel Krystal Beach Acapulco Acapulco location

Set close to scenic beaches close to parks. The hotel is 1km away from Acapulco city center.

Getting around.

Just 20 minutes from Acapulco, Alvarez airport.

Distance to:

  • City Center - 1.0km
  • Airport Acapulco, Alvarez - 18.2km

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking
  • Currency exchange
  • Elevator
  • Newspapers/magazines
  • Tour desk
  • 24-Hour Front Desk
Services
  • Laundry
  • Massage services
  • Shops/Commercial Services
Dining facilities
  • Bar
  • Restaurant
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Jacuzzi
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • In-room safe
  • Telephone
  • Hair dryer

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Guest Room

Mountain view, Ocean view

Double Beds or 1 King or 2 Double

Krystal Beach Acapulco Guest Room
Check Prices
Krystal Beach Acapulco Guest Room
    Family Room

    Krystal Beach Acapulco Family Room
    Check Prices
    Krystal Beach Acapulco Family Room
    Deluxe Room

    Mountain view

    Check Prices
      Superior Double Room

      Sea view, Ocean view

      Double Bed or King Size Bed

      Krystal Beach Acapulco Superior Double Room
      Check Prices
      Krystal Beach Acapulco Superior Double Room
        Two-Bedroom Double Room

        Double Bed

        Check Prices
        Standard Double Room

        Mountain view, Ocean view

        Double Bed or Double Beds or King Size Bed

        Krystal Beach Acapulco Standard Double Room
        Check Prices
        Krystal Beach Acapulco Standard Double Room
          Standard Triple Room

          Mountain view, Ocean view

          Triple

          Krystal Beach Acapulco Standard Triple Room
          Check Prices
          Krystal Beach Acapulco Standard Triple Room
          Krystal Beach Acapulco Standard Triple Room
          Krystal Beach Acapulco Standard Triple Room
            Two-Bedroom Room

            Double Beds

            Krystal Beach Acapulco Two-Bedroom Room
            Check Prices
            Krystal Beach Acapulco Two-Bedroom Room
            Double Room

            Mountain view, Ocean view

            Double Bed or King Size Bed

            Krystal Beach Acapulco Double Room
            Check Prices
            Krystal Beach Acapulco Double Room
              Standard Room

              Mountain view, Ocean view

              Two Single Beds or Double Beds or One Single Bed

              Krystal Beach Acapulco Standard Room
              Check Prices
              Krystal Beach Acapulco Standard Room
                Family Connecting Room

                1 King or 2 Double

                Check Prices
                Deluxe Triple Room

                Mountain view, Ocean view

                Triple

                Check Prices
                  Run Of House Room Assigned On Arrival

                  1 King or 2 Double

                  Krystal Beach Acapulco Run Of House Room Assigned On Arrival
                  Check Prices
                  Krystal Beach Acapulco Run Of House Room Assigned On Arrival
                    Superior Room

                    Ocean view

                    Double Bed or Two Single Beds or One Single Bed

                    Krystal Beach Acapulco Superior Room
                    Check Prices
                    Krystal Beach Acapulco Superior Room
                      Standard Twin Room

                      Mountain view

                      Two Single Beds or Twin Beds

                      Krystal Beach Acapulco Standard Twin Room
                      Check Prices
                      Krystal Beach Acapulco Standard Twin Room
                      Superior Twin Room

                      Ocean view

                      Two Single Beds

                      Krystal Beach Acapulco Superior Twin Room
                      Check Prices
                      Krystal Beach Acapulco Superior Twin Room
                      Deluxe Double Room

                      Mountain view, Ocean view

                      Double Bed

                      Check Prices

                        Krystal Beach Acapulco LocationWhat's nearby

                        Legend
                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Airports
                        • Underground Railway Stations
                        • Train Stations
                        • Parks
                        • Attractions for Tourists
                        • Museums
                        • Convention Centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        What's nearby

                        Popular areas
                        • City Center
                          900 m
                        Amusement
                        • Palladium
                          4.6km

                        Local Attractions

                        • El Fuerte de San Diego
                          1.8km
                          Calle Hornitos s/n, Acapulco
                        • Old Acapulco
                          1.9km
                          AcapulcoMexico
                        • Club de Yates
                          2.1km
                          Costera Miguel Aleman, 222, Acapulco
                        • Hornos Beach
                          2.3km
                          Costera Miguel AlemAin, s/n, Acapulco
                        • Zocalo
                          2.4km
                          Costera Miguel Aleman, s/n, Acapulco

                        Near the hotel

                        • Parque Papagayo
                          60 m
                          Costera Miguel Aleman, s/n, Acapulco
                        • Centro Cultural de Acapulco
                          130 m
                          Costera Miguel Aleman, s/n, Acapulco
                        • Barco Palao
                          150 m
                          Costera Miguel Aleman, s/n., Acapulco
                        • Playa Condesa
                          200 m
                          Costera Miguel Aleman, s/n, Acapulco
                        • CiCi Acapulco Magico
                          830 m
                          Av Costera Miguel Aleman s/n esq Cristobal Colon, Acapulco
                        • Laguna de Coyuca
                          820 m
                          Carretera Pie de la Cuesta, Pie de la Cuesta
                        • Playa Caletilla
                          890 m
                          Acapulco 39390Mexico

                        Restaurants Nearby

                        • 100% Natural

                          74% likes this, based on 102 reviews
                          Food: Healthy, Mexican, Organic
                          Price Range: USD 7 - USD 19

                          0 m
                          Costera Miguel Aleman 200

                          Phone: 7444853982

                        • Paradise

                          60% likes this, based on 26 reviews

                          0 m
                          Costera M. Aleman 107

                          Phone: (52 7) 484-5988

                        • Bocana Beach

                          79% likes this, based on 25 reviews
                          Food: Seafood, Mexican, Sandwiches

                          200 m
                          Costera Miguel Aleman - Playa Papagayo

                          Phone: (744) 127-4959

                        • Tonys Asian BIstro

                          84% likes this, based on 92 reviews
                          Food: French, Vietnamese
                          Price Range: USD 32 - USD 62

                          820 m
                          Escenica Las Brisas, s/n

                          Phone: 744.446.5492

                        • Maria Bonita (Hacienda Maria Eugenia)

                          54% likes this, based on 20 reviews
                          Food: Seafood, Mexican

                          820 m
                          Costera Miguel Aleman 176

                          Phone: (744) 435-0660

                        Krystal Beach Acapulco Reviews

                        Guest reviews are submitted by our customers after their stay at Krystal Beach Acapulco

                        Average guest rating

                        2.7
                        out of 5
                        Good enough
                        Based on 22 reviews

                        Rating by category:

                        Rooms
                        2.2
                        Service
                        2.4
                        Value
                        2.7
                        Dining
                        2.0
                        Location
                        3.2

                        Individual guest reviews

                        • Exceptional place to stay on a fabulous beach, clean, friendly and helpful staff, clean rooms. The food wasn't bad and menu items changed daily, very nice adult pool.

                          Tired old hotel.

                          My rating for the hotel:

                          • Average rating
                            3.2
                          • Rooms
                            5
                          • Service
                            2
                          • Value
                            3
                        • • the hotel was clean and well kept and we didn’t see any insects anywhere, the staff were very responsive and friendly, this room was actually much better.

                          Beds were nice, not that usual concrete feeling.

                          My rating for the hotel:

                          • Average rating
                            3.7
                          • Rooms
                            3
                          • Service
                            5
                          • Value
                            3
                        • The hotel staff were very friendly and helpful, the room was very spacious and extremy clean.

                          The tub was old, dirty and the sink was worse.

                          My rating for the hotel:

                          • Average rating
                            2.5
                          • Rooms
                            1
                          • Value
                            4
                        • The interval international evaluation and the website of the hotel looked fine, the staff were helpful and friendly. Our room was great.

                          The beds were horrible, old, smelly.

                          My rating for the hotel:

                          • Average rating
                            2.3
                          • Rooms
                            2
                          • Service
                            4
                          • Value
                            1
                        • We just returned from the avalon excalibur in Acapulco and the staff were great, very accommodating to all of our needs. Rooms were very clean.

                          The hotel looks old and outdated, the phone service did not work well.

                          My rating for the hotel:

                          • Average rating
                            3.1
                          • Rooms
                            3
                          • Service
                            4
                          • Value
                            2
                        • One of the best 3 stars hotel in mex, great service and again nothing really exclusive. The rooms were decently clean, the bar staff were also VERY attentive.

                          Very very dated furniture and the elevators were slow.

                          My rating for the hotel:

                          • Average rating
                            3.9
                          • Rooms
                            4
                          • Service
                            4
                          • Value
                            4
                        • Great place to stay and reasonable price. Staff were friendly and helpful, the room service was excellent every day.

                          Hotel no good, bathroom had holes platered up and no towel racks and very outdated, elevators were generally fast and fairly efficient. The kids pool was cloudy and not cleaned very often.

                          My rating for the hotel:

                          • Average rating
                            2.5
                          • Rooms
                            2
                          • Service
                            2
                          • Value
                            3
                        • Beautiful view and i just returned from a stay in Acapulco. The staff is good, the pools are nice.

                          The beach water adjacent to the hotel was not as clean as other parts of the bay, the beds had a dusty and the elevators did not work most of the time.

                          My rating for the hotel:

                          • Average rating
                            1.8
                          • Rooms
                            2
                          • Service
                            2
                          • Value
                            2
                        • Great nighttime view of the bay and great seafood, Acapulco is BEAUTIFUL, lobby area is nice. The staff is nicely dressed, the bar service was fine also, Margaritas and Daiquiris are good.

                          This hotel is very old and the rooms are dirty and the air conditioning did not work properly.

                          My rating for the hotel:

                          • Average rating
                            2.7
                          • Rooms
                            3
                          • Service
                            3
                          • Value
                            2
                        • View was great, air conditioning was good, security at the hotel was remarkable and the staff were friendly, attentive, and professional. Bedrooms were kept clean.

                          The water and beach were crowded and dirty, the customer service was very poor, bathroom was stinky of rotten eggs. The elevators were the worst.

                          My rating for the hotel:

                          • Average rating
                            2.7
                          • Rooms
                            2
                          • Service
                            3
                          • Value
                            4
                        • Our room was a clean and spacious ocean view, the place was fine. The staff were great, new Year's Eve Fireworks from our balcony were spectacular.

                          The hotel is old.

                          My rating for the hotel:

                          • Average rating
                            2.7
                          • Rooms
                            3
                          • Service
                            3
                          • Value
                            3
                        • The common areas were well maintained and clean, this place was perfect for a cheap weekend getaway, the staff were friendly and few spoke any English. The room was incredible.

                          Hotel is not good.

                          My rating for the hotel:

                          • Average rating
                            2.9
                          • Location
                            3
                          • Rooms
                            1
                          • Service
                            4
                          • Value
                            4
                        • The view from the 17th floor was fantastic, the staff especially made the choice of this hotel worth and service was excellent. The room upstairs was better and the elevators worked fine.

                          Beach area dirty and the bathroom DISGUSTING. The food is extremely limited in the main restaurant.

                          My rating for the hotel:

                          • Average rating
                            3.6
                          • Location
                            3
                          • Rooms
                            2
                          • Service
                            5
                          • Value
                            5
                        • The views were spectacular and it’s the lovely, romantic hotel was I was first there. Staff were courteous and friendly, the room was very spacious and clean. The elevators were always readily available and food was not bad.

                          The beach area was busy and the ocean was warmer than the pool, and the kids had fun in the modest waves. Reception assistance was very slow and the furniture was old.

                          My rating for the hotel:

                          • Average rating
                            3.2
                          • Location
                            3
                          • Rooms
                            2
                          • Service
                            4
                          • Value
                            4
                        • The situation is great, taxis are everywhere and the fares are very reasonable, more beach chairs would be nice too. Acapulco's downtown is ugly, just stay at the costera, the lobby is beautiful and the view is gorgeous, and the service is good. The rooms are clean, restaurant has excellent food.

                          The hotel is very old and the small store on the bottom floor is expensive. The staff in the restuarants appear to be very unhappy and agitated, the elevators are slow. The drinks are limited too.

                          My rating for the hotel:

                          • Average rating
                            3.4
                          • Location
                            4
                          • Rooms
                            5
                          • Service
                            2
                          • Value
                            3
                        Show more reviews

                        Why book with us?

                        Low prices
                        Enjoy our best price guarantee and special offers.
                        Free cancellations
                        Usually cancellations can be made without charge close to your arrival date (check policies).
                        Guaranteed room
                        You get instant confirmation directly from the hotel's reservation database.

                        Hotel Awards 2014

                        MexicanHOTEL AWARDSRecommendedAcapulcoKrystal Beach Acapulco

                        According to guest reviews, the hotel has been rated asBest Luxury Hotels in Mexico

                        Use Badge