I recommend the place. The hotel was a cozy base for enjoying a pretty quiet area, not far from a local restaurant and Mount Hakodate and the airport. I booked new-fashioned triple room here with oceanview as well as a great view. It had healthy food, wonderful staff.

The room is large with nice views of the ocean. It offers excellent service: )

I really enjoyed a nice size and brand-new room here.

Had special stay on vacation, the staff were absolutely courteous, location was excellent near to the airport. I was offered a room with fantastic views up to a beautiful sunrise with a sea view. The beds were exceptionally comfortable, the bathroom was amazing. Location: the hotel was just next door to a local restaurant, the beautiful beach, and Hakodate. I didn't want to leave and will certainly stay here again...

When we visit Hakodate, like staying here. The restaurant serves exquisite authentic food.

the huge room with an amazing sea view, the top-notch gourmet meals, and the attentive staff at Wakamatsu made our stay unforgettable! The hotel exceeded our expectations after a previous stay in Hakodate, and we now have a new appreciation for Japanese cuisine. Highly recommend!

We drove to Hakodate and chose to stay at Wakamatsu Hot Spring Resort. The staff were immediately helpful, assisting with our luggage and car. The hotel's exterior and interior were impressive, just like the pictures. Our room was spacious and had smart home components. We loved being able to control the curtains from bed, with a view of the beautiful beach. The room had all the necessary appliances and lovely cups. The onsen, both indoor and outdoor, were a highlight, especially with the snow falling. Highly recommend this authentic Japanese experience.

Recommend this hotel.

The traditional Japanese inn had a small and comfortable environment, perfect for a relaxing stay. The spacious family room with a great ocean view was a highlight. The staff was polite, nice, attentive, and helpful, making us feel welcomed and taken care of. The Japanese course meals were fantastic, with the lady, Tomoko Garcia, providing friendly and professional service. The chef, Mr. Marita Seigo, prepared unique, impressive, and picturesque dinners, as well as delicious breakfasts. we enjoyed our holiday and would love to come back.

Felt like home, no complaints.

The level of service at Wakamatsu Hot Spring Resort is truly exceptional. From the moment I arrived, the staff went above and beyond to cater to my every need. They were attentive, polite, and made me feel incredibly taken care of throughout my stay. The decor and physical appearance of the resort were also outstanding, creating a beautiful and authentic Japanese atmosphere. The room was spacious and had stunning views, and the smart home features added a modern touch. The onsen experience was delightful, with both indoor and outdoor baths available. The attention to detail in every aspect of the experience, from the meals to the personalized service, was truly remarkable. I highly recommend Wakamatsu Hot Spring Resort for an authentic, top-notch Japanese experience.

Exceptional

During our stay at Wakamatsu Hot Spring Resort, the staff went above and beyond to ensure our comfort and satisfaction. One particular instance that stood out was when we asked about local attractions. The staff not only provided us with detailed information about Mount Hakodate, but also went the extra mile to secure discount vouchers for the ropeway, helping us save money. Additionally, they checked the weather forecast for our planned activities the next day, showing their attentiveness to our needs. The level of care and consideration displayed by the staff made us feel truly welcome and taken care of throughout our stay. The exceptional service and attention to detail at Wakamatsu Hot Spring Resort made our experience unforgettable. I highly recommend this hotel for anyone visiting Hakodate.

Spacious rooms with iPad controls. Fascinating seaview. Well-executed meals. Fabulous onsen. Outstanding service.

Not obvious to find.

the room, the view, the service - all exceeded expectations in every way. we splurged for this hotel and it was worth every penny. the staff went above and beyond to make our valentine's day stay special.

Wifi had a few hiccups.

The hotel impressed me with its stunning beachfront location and spacious rooms. The view of the sea from the window was absolutely breathtaking. The beds were incredibly comfortable, making it difficult to get out of them in the morning. The hotel also provided a tablet to control the lights and curtains, which was a convenient feature. I loved that it was conveniently located near a local restaurant, despite the lack of English signage or menu. The hotel staff were friendly and attentive, ensuring that my stay was enjoyable.

Nothing, it is perfect.

I enjoyed convenient placing of a safe, multi-channel TV, and a refrigerator in the japanese-style room. This was a great location short walk to the beautiful beach, the sea and the airport.

The staff was friendly and accommodating throughout our stay. They provided us with useful information about the area and gave us complementary vouchers for local attractions. The hotel is situated in a peaceful location with lovely views. We appreciated the clean and well-maintained onsen.

The hotel lacked WiFi in the rooms, which was inconvenient. Additionally, despite the website stating that there were English-speaking staff available, we found that communication was difficult at times due to the language barrier.

This traditional Japanese hotel located in a quiet area is a hidden gem. Near to the airport and away from the bustling city, it offers an authentic experience. I stumbled upon a delightful local restaurant nearby which had no English signage or menu. The staff was courteous and attentive, and the service was exceptional. The Kaiseki dinner was a performance of culinary delight. The Japanese bath was well-appointed and from the outside portion one can hear the surf and relax.

The hotel's taxi service was impacted due to maintenance work, leading to inconvenience for guests.