Convenient location, 2 minutes to metro, 10 minutes to Shinjuku by train. Nearby restaurants, shops, and convenience store. Clean, friendly staff, comfy bed. Great facilities including vending machines, laundrette, and helpful staff.

My familiar home in the heart of Harajuku - this quiet spot left me happy. Fantastic room at a great price, cleaned daily with new water bottles and replenished tea bags. Close to Sugamo JR station and surrounded by local bars and restaurants. Convenient 24-hour supermarket nearby. I highly recommend this hotel.

The guestrooms at Smile Hotel Sugamo were incredibly comfortable, with a pillow menu that ensured a great night's sleep. The air conditioning was a blessing during my stay, keeping the room at the perfect temperature. Plus, the free WiFi was fast and reliable, allowing me to stay connected effortlessly.

Personally, I wasn't a fan of the deep soaking bathtub in the bathroom. But hey, that's just me.

I keep coming back for a city trip and never regret it. The staff found my lost item on my first stay, making a great impression. Wi-Fi, luggage storage, 24-hr reception, restaurant, laundry, TV. No pets, AC, non-smoking rooms. Perfect for me.

Close to the station. Convenient location near the train station. Supermarket nearby for easy access to food. Helpful and friendly staff

No issues

Convenient location - really close to train station and subway, so it's easy to get around the city. , lots of restaurants and shops nearby to explore. The staff was friendly and helpful - they made me feel welcome and provided a good service. The room was clean and comfortable, and the Wi-Fi worked well. it was a nice base for my city break.

The room and bathroom were quite small, which was a bit cramped, but I expected that. , the door was left open while cleaning multiple rooms, which made me feel a bit uncomfortable about the security of my belongings.

The hotel is conveniently located, with close proximity to the JR station, Sugamo metro station, and the MITA subway line. This makes it easy to explore the city and access different areas. The rooms are clean and comfortable, with soft beds and a choice of amenities including DHC shampoo and soap. The staff are friendly and accommodating, always ready to help with any questions or concerns. Additionally, there are plenty of shops, restaurants, and a 24-hour supermarket nearby for convenience.

There were some issues with the noise levels in the hotel, particularly with the fan in the bathroom. It was quite noisy and difficult to sleep because of it.

The room at Smile Hotel Sugamo was incredibly comfortable and cozy, with a pillow menu that made it feel like we were sleeping on a cloud. The free WiFi was a lifesaver, allowing us to stay connected during our stay. We loved the bathtub in the bathroom, it was perfect for a relaxing soak after a long day of exploring. The seating area in our room provided a great space to unwind and catch up on our favorite shows. The air conditioning kept the room cool and comfortable throughout our stay.

Personally, we found the shaving kit in the bathroom to be unnecessary as we usually bring our own toiletries. However, others might find it useful.

smile hotel never disappoints. this stay in tokyo was even better than before. perfect location, clean room, friendly staff, and daily room service. the little details like fresh toiletries and water bottles made all the difference.

Noisy at night.

I loved the cozy and welcoming atmosphere of the hotel. The decorations had a touch of traditional Japanese style, which made me feel instantly at home. The general areas were well-maintained and clean, perfect for seniors like me to relax and unwind. The hotel's accessibility for senior people was excellent, with ramps for easy access and elevators available in all areas. This made my stay comfortable and convenient.

I would have appreciated a bit more assistance from the children working there in terms of organizing activities for senior guests.

I absolutely loved the cozy and charming decor of the hotel. The soft pastel colors and floral patterns reminded me of my younger days and made me feel right at home. The common areas were beautifully maintained, with comfortable seating areas where I could relax and read my book. As a senior woman, I appreciated the hotel's accessibility, with grab bars in the bathrooms and elevators available for easy movement. It made my stay comfortable and worry-free.

I would have enjoyed my vacation even more if there were more activities or tours specifically designed for senior travelers. The children working there were very helpful and accommodating, but it would have been nice to have some tailored experiences that catered to our needs.

The staff was friendly and attentive. The room was clean and spacious with comfortable bedding. The location was convenient with easy access to public transportation, a 24-hour supermarket, and a variety of restaurants nearby. The hotel offered amenities like free bottled water and a working air conditioner.

Everything great.