Istana  5 stars

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Hotel Istana, a five-star hotel, is located in Kuala Lumpur's city centre. It is not far from the main airport and near to the railway station. The 505 guestrooms and suites are spacious and luxurious and are equipped with modern amenities, including high-speed internet.

The hotel is the ideal place for meetings, conventions of the international scale, celebrations, and weddings. Grand Mahkota Ballroom can cater up to 2000 guests. Other 14 meeting rooms of different sizes are equipped with necessary business amenities for conducting successful venue.

Two restaurants, which offer international and Asian cuisines, are open each day, and their chefs are ready to surprise you with unexpected dishes. Several bars for meeting with the friends and relax are also available.

Fully equipped fitness centre, sauna, Jacuzzi, swimming pool, and many others opportunities are at your service too.

Number of rooms   439.

Distance to:

  • City Center - 2.9km
  • Airport: Sultan Abdul Aziz Shah - 18.0km, Kuala Lumpur International Airport (klia) - 45.0km
  • Train Station: Raja Chulan Monorail - 200 m, Bukit Bintang Monorail - 500 m

Rooms

Totally, there are 505 guestrooms (393 deluxe rooms, 50 club rooms, 58 club suites, and four stateroom suites). The standard features consist of broadband internet, safe, individually-controlled air-conditioning, radio with five channels and piped-in music with bedside controls, remote-controlled TV with movie channels, international direct-dial telephones with bathroom extension, and voice-mail system.

Other additional features are bathrobes, slippers, local newspaper, complimentary coffee/tea-making facilities, executive writing table and chair, hair dryer, well-stocked mini-bar, and in-room iron and ironing board.

Dining options

Asian and international cuisines are served at Urban. The restaurant has numerous offers of wines and liquor.

Taman Sari Brasserie serves a wide range of local and international cuisines.

The Istana Bakery serves chocolates, fresh breads, pastries and cakes. Special order for cakes and takeaways are available.

Songket Lounge is an ideal place for guests to relax. The sport lovers will value sports bar where you can drink cocktails and light refreshments.

You can start your day with a buffet breakfast, which costs MYR 45 per person per night. 

Work

Grand Mahkota Ballroom and 18 meeting rooms of different are the preferred location for conventions, corporate meetings, government events, and private celebrations.

Grand Mahkota Ballroom is can accommodate up to 2000 people and can be partitioned into three separate function rooms with capacities of between 70 – 900 guests.

There are five multi-purpose court rooms of various sizes. With a capacity of between 15 – 60 guests, these Court Rooms are most ideal for company meetings and training sessions as well as cozy private get-togethers and celebration parties.

The eight executive meeting rooms are located on the 23rd floor of the hotel, affording a picturesque birds-eye view of the Kuala Lumpur skyline (15 – 50 persons).

Pencils, writing sheets, mints, assorted raisin, whole fresh fruit, RO water, flipchart, whiteboard, standard microphones, complimentary standard backdrop (wording only), flat parking rate at RM10.00nett per entry per car (rate subject to change) and many other features may be included into the meeting package.

Leisure

There are many opportunities for relax and beauty treatment. Please visit outdoor Greco-Roman styled swimming pool (7am to 8.30pm). Fitness centre (6.30am – 10.30pm every day; 6am – 10pm weekend, public holidays) includes fully-equipped gym, complete with separate male and female steam baths, sauna, and a whirlpool. A personal trainer is available for guests who require assistance in fitness workout.

Also, you can visit Sompoton spa (10.30am - 11pm daily). It includes two double suites with rain shower and couple Jacuzzi, four single spa suites shower room, four single spa suites, separate male and female steam room, sauna and a unit of whirlpool, and product retail.

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Policies

Check-In

from 14:00-18:00 hours

Check-Out

until 12:00-13:00 hours

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of MYR 92.80 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of baby cots in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Free parking
  • Car rental
  • Elevator
  • Currency exchange
  • 24-Hour Front Desk
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Private hotel parking is possible on site.

Activities
  • Spa & wellness center
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • In-room breakfast
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • In-room safe

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Totally, there are 505 guestrooms (393 deluxe rooms, 50 club rooms, 58 club suites, and four stateroom suites). The standard features consist of broadband internet, safe, individually-controlled air-conditioning, radio with five channels and piped-in music with bedside controls, remote-controlled TV with movie channels, international direct-dial telephones with bathroom extension, and voice-mail system.

Other additional features are bathrobes, slippers, local newspaper, complimentary coffee/tea-making facilities, executive writing table and chair, hair dryer, well-stocked mini-bar, and in-room iron and ironing board.

Club Double Room
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Bed type: Double Bed
One-Bedroom Suite
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Deluxe Double Room
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Bed type: Double Bed or Two Single Beds
Room facilities

    Istana LocationWhat's nearby

    Legend
    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground station
    • Train Stations
    • Parks
    • Attractions for Tourists
    • Museums
    • Convention Centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    What's nearby.

    There are many nightspots and gastro-pubs near the hotel (Bintang Walk, Changkat Bukit Bintang, Tengkat Tong Shin, Jalan Sultan Ismail and Jalan P. Ramlee).

    The Hotel Istana Kuala Lumpur is located in the very heart of Kuala Lumpur's Golden Triangle that’s why many sights are in a walking distance. Bukit Bintang Shopping and Kompleks Kraf Kuala Lumpur (Kuala Lumpur Craft Centre) are in five minutes, Kuala Lumpur Convention Centre/Petronas Twin Towers are in 10 minutes.

    Attractions for Tourists
    • KL Hop-On Hop-Off City Sightseeing
      200 m
    • Petronas Twin Towers
      900 m
    • Sultan Abdul Samad Building
      1.7km
    • Merdeka Square
      1.8km
    Popular areas
    • Kuala Lumpur City Centre
      900 m
    • Petaling Street
      1.5km
    General
    • Bukit Bintang Monorail Station
      400 m
    • Menara KL Tower
      800 m
    • 1.1km
    • Chinatown - Kuala Lumpur
      1.5km
    • Masjid-Jamek-Mosque
      1.5km
    • Central Market aka Pasar Seni
      1.7km
    • Dataran Merdeka Square
      1.8km
    • Kuala Lumpur Railway Station
      2.0km
    • National Mosque
      2.2km
    • Istana Negara Malaysia Palace
      2.2km
    Sport related
    • Stadium Negara
      1.3km
    • Merdeka Stadium
      1.5km
    Shopping Areas
    • KL Plaza
      300 m
    • Pavilion Mall
      300 m
    • Pavilion Kuala Lumpur
      300 m
    • Low Yat Plaza
      500 m
    • Sungei Wang Plaza
      500 m
    • Capital Square
      1.3km
    Historical sites
    • Guan Di Temple Kuala Lumpur Malaysia
      1.5km
    Parks
    Universities, Institutes
    • Open University Malaysia
      2.3km

    Local Attractions

    • Chinatown - Kuala Lumpur
      1.6km
      Jalan Petaling, Kuala Lumpur
    • Masjid Jamek
      1.5km
      Jalan Tun Perak, Kuala Lumpur
    • Guan Di Temple Kuala Lumpur Malaysia
      1.5km
      Jalan Tun H.S. Lee No.168, Kuala Lumpur
    • Sze Ya Temple
      1.6km
      Jln. Tun H.S. Lee and Jln. Cheng Lock, Kuala Lumpur
    • Malaysia Heritage Walk
      1.6km
      Central Market Annexe, Lot 2.03, M Floor, Jalan Hang Kasturi,, Kuala Lumpur

    Near the hotel

    • Istana Negara
      290 m
      Jalan Istana, Kuala Lumpur
    • Bintang Walk
      460 m
      Kuala LumpurMalaysia
    • Jalan Alor
      570 m
      Kuala LumpurMalaysia
    • Muzium Telekom
      600 m
      Jalan Raja Chulan, Kuala Lumpur
    • Petronas Twin Towers
      980 m
      Kuala Lumpur City Centre, Kuala Lumpur
    • Menara Kuala Lumpur Tower
      790 m
      Jalan Punchak, Kuala Lumpur
    • Berjaya Times Square
      750 m
      1 Jalan Imbi, Kuala Lumpur

    Restaurants Nearby

    • Taps Beer Bar

      85% likes this, based on 79 reviews
      Food: Pizza, Bar, Pub
      Price Range: USD 5 - USD 14

      150 m
      A-0-3, One Residency, 1 Jalan Nagasari | (Off Jalan Raja Chulan)

      Phone: +60321101560

    • Suka

      83% likes this, based on 15 reviews
      Food: Asian

      120 m
      1 Jalan Nagasari
    • PAPER + TOAST

      84% likes this, based on 30 reviews
      Food: Coffee Shop, Healthy, Café, Sandwiches

      120 m
      A-0-5, One Residency, 1 Jalan Nagasari

      Phone: 603.2141.6752

    • Restoran Nagasari Curry House

      69% likes this, based on 56 reviews
      Food: Indian

      160 m
      Jalan Nagasari
    • Pisco Bar

      78% likes this, based on 21 reviews
      Food: International, Spanish, Peruvian

      150 m
      29 Jalan Mesui
    Getting there.

    The hotel is rather near to the public transport. Kuala Lumpur International Airport is in about 45km, and Sultan Abdul Aziz Shah is near (in 18km). The train station, Old Kuala Lumpur railway station, is in 2.1km.

    Istana Reviews

    Guest reviews are submitted by our customers after their stay at Istana

    Average guest rating

    7.8
    out of 10
    Excellent
    Based on 328 reviews

    Rating by category:

    Location
    8.7
    Rooms
    7.5
    Service
    7.3
    Value
    7.8
    Dining
    8.3

    Individual guest reviews

    • Its location is great, the hotel staff are very helpful and friendly, the service is excellent and the swimming pool is lovely too. Rooms are wide and clean.

      My rating for the hotel:

      • Average rating
        8.2
      • Location
        10
      • Rooms
        6
      • Service
        7
      • Value
        10
    • Liked the convenient location, very near monorail station and s verry good value for money. Large lobby, friendly staff and the room was large, clean and well appointed. The buffet breakfast was great.

      Over crowded hotel and bad bad bad service.

      My rating for the hotel:

      • Average rating
        7.2
      • Location
        7
      • Rooms
        10
      • Service
        5
      • Value
        7
    • The location was great and my stay at Hotel Istana was wonderful. Staff were friendly n helpful and rooms were large. Food was very good.

      Service could be better.

      My rating for the hotel:

      • Average rating
        9.2
      • Location
        10
      • Rooms
        10
      • Service
        7
      • Value
        10
    • The location is great and the hotel has a nice bar has pool tables. Staff are freindly, shower recess in need of good scrub, generally the bathroom looked very tired.

      Worst stay ever and s housekeeping service too slow. No smoking rooms available, we resorted to showering only AFTER breakfast because we would be too smelly to start our day.

      My rating for the hotel:

      • Average rating
        7.2
      • Location
        10
      • Rooms
        6
      • Service
        8
      • Value
        7
      • Dining
        5
    • The location was great, our stay at the hotel was very comfortable and price was reasonable. The lobby was clean, fresh, reception were lovely and staff at front desk, ushers, FB staff , room service staff were very professional. All bar the istana were superb, breakfast was good.

      My rating for the hotel:

      • Average rating
        7.8
      • Location
        6
      • Rooms
        6
      • Service
        10
      • Value
        9
    • Just the location is good, hotel undergoing renovations and there is no connecting rm available HUH, the staff are very polite and attend to customer'. The rooms are nice, the breakfast is great and the pools is beautiful for adults.

      Not worth for an overnight stay, bad service and old furniture.

      My rating for the hotel:

      • Average rating
        6.8
      • Location
        6
      • Rooms
        9
      • Service
        7
      • Value
        5
    • The location is good and hotel is very nice. Staff should be given ipads and check in process should be very fast, the rooms are spacious. Urban bistro and sports bar are great joints to enjoy all through, the breakfast is fantastic.

      The design was big old fashioned and the furniture was dated.

      My rating for the hotel:

      • Average rating
        7.2
      • Location
        8
      • Rooms
        8
      • Service
        6
      • Value
        7
    • Pool area nice view great location, easy together taxi and hotel staff are friendly and helpful. Bathroom size/shower is excellent, bar is quite impressive you first walk in and the breakfast that is included is fantastic. For the money there are plenty of other better choices in kl, checkout is fast.

      Poor quality and old, worn furniture, only house keeping is not good enough, lobby wifi is hopeless. Tv programs are very limited and dirty toilet bowl AGAIN.

      My rating for the hotel:

      • Average rating
        6.8
      • Location
        5
      • Rooms
        6
      • Service
        10
      • Value
        6
    • Location and staff are nice, v near to free city bus and sky train. The hotel management seems not to take care of this former excellent hotel and the lobby is impressive. Room size is good and the bar is empty at the best of times.

      Charges paid, not worth the price and the service was not as expected. The furniture did not look very clean.

      My rating for the hotel:

      • Average rating
        6.0
      • Location
        8
      • Rooms
        5
      • Service
        4
      • Value
        7
    • Best location, fantastic value and staff were polite and efficient, and went above and beyond I had expected. The beds were really comfortable, the breakfast was good great choice.

      In short Hotel Istana is a poor excuse for a 5 star hotel, no free wifiinternet access in the standard rooms.

      My rating for the hotel:

      • Average rating
        9.2
      • Location
        10
      • Rooms
        10
      • Service
        10
      • Value
        7
    • Central location, great stay and the staff were friendly and helpful. The bathroom was also spacious and the pool was very good and well attended.

      Very old hotel, rooms were old, stains on carpet,muffy smells and furniture falling.

      My rating for the hotel:

      • Average rating
        9.2
      • Location
        10
      • Rooms
        10
      • Service
        10
      • Value
        7
    • Very good location and near Bukit Bintang. The staff were amazing, the room service attendant was very friendly.

      Old hotel.

      My rating for the hotel:

      • Average rating
        7.0
      • Location
        8
      • Rooms
        4
      • Service
        10
      • Value
        6
    • Location very central, excellent hotel and all staff we encountered were helpful and friendly. Room service's food was good and the buffet choices were wonderful.

      My rating for the hotel:

      • Average rating
        8.0
      • Location
        10
      • Rooms
        3
      • Service
        9
      • Value
        10
    • Great location, excellent hotel and good price. Staff very helpful and pleasant, big rooms, nice food. I also loved the complimentary fruit basket.

      My rating for the hotel:

      • Average rating
        8.4
      • Location
        10
      • Rooms
        6
      • Service
        8
      • Value
        8
      • Dining
        10
    • Good location &, hotel excellent and staff were polite and efficient, and went above and beyond I had expected. The tub was luxurious, the breakfasts were amazing.

      Great views of the busy city, old fashioned rooms.

      My rating for the hotel:

      • Average rating
        8.6
      • Location
        8
      • Rooms
        6
      • Service
        10
      • Value
        10
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    Why book with us?

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    Hotel Awards 2014

    MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

    According to guest reviews, the hotel has been rated asBest Luxury Hotels in Malaysia

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