Intercontinental Nairobi

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews. 

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• Intercontinental Nairobi

  Average rating: 2.6

  Kind staff, nice room and tried the dinner buffet at night, was a good choice too.

  The first stay was a noisy one and curtains were also badly stained and filthy.

  My ratings for this hotel are:

  • 3 Rooms
  • 2 Service
  • 3 Value
• Intercontinental Nairobi

  Average rating: 3.5

  Helpful staff, comfortable Room and the poolisde restaurant was really great.

  My ratings for this hotel are:

  • 4 Rooms
  • 3 Service
• Intercontinental Nairobi

  Average rating: 5.0

  Best service anywhere, comfortable suites and the staff is very very helpful and the food is also nice.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
• Intercontinental Nairobi

  Average rating: 4.5

  Great staff and rooms are very good.

  My ratings for this hotel are:

  • 5 Rooms
  • 4 Service
• Intercontinental Nairobi

  Average rating: 5.0

  The room was very nice as was the staff and the fresh juices and wide variety for breakfast was out of this world.

  My ratings for this hotel are:

  • 5 Rooms
• Intercontinental Nairobi

  Average rating: 5.0

  Breakfast was in a very large pleasant room next to the pool, the food was also good.

  My ratings for this hotel are:

  • 5 Rooms
• Intercontinental Nairobi

  Average rating: 4.0

  Food all very good and a good, clean, comfortable choice.

  Very long service and internet was slow.

  My ratings for this hotel are:

  • 5 Rooms
  • 3 Service
• Intercontinental Nairobi

  Average rating: 3.2

  Central location in Nairobi, anyway the manager would stop the refund and I paid only the difference check out, the hotel is beautiful and the staff are very friendly and helpful. The atm in the lobby is very convenient and service is great. Rooms are just ok, hosts a number of good bars and also the restaurant dont offer famous Kenian beef and other expected dishes. The outdoor pool is small, don't expect too much.

  Price is very expensive and not clean and the towels are yellow stained.

  My ratings for this hotel are:

  • 4 Location
  • 3 Rooms
  • 4 Service
  • 4 Value
  • 2 Dining
• Intercontinental Nairobi

  Average rating: 3.8

  Nice location and typical business hotel. Lobby appearance were impressive, the staff were excellent and the room was spacious, clean and appeared to be recently remodeled. The food was quite good.

  My ratings for this hotel are:

  • 3 Location
  • 5 Rooms
  • 4 Service
  • 3 Value
• Intercontinental Nairobi

  Average rating: 3.9

  Good location, nice central hotel and particularly front office staff like Martha. Rooms are comfortable, quiet and the breakfast there is very great. Concierge is helpful for all types of organisations in Nairobi.

  The service in the restaurants is slow including the lobby restaurant, cons are expensive wifi.

  My ratings for this hotel are:

  • 3 Location
  • 5 Rooms
  • 5 Service
  • 3 Value
• Intercontinental Nairobi

  Average rating: 3.8

  The food is great and the location is the best in Nairobi, the staff is efficient, the hotel is well maintained, in room internet, safe box and ironing board is available.

  My ratings for this hotel are:

  • 5 Rooms
  • 3 Value
• Intercontinental Nairobi

  Average rating: 4.8

  Nairobi is a large chaotic city and luxurious stay in the land of Africa. Staff could not have possibly been more helpful, rooms are nice and service is good and meals are delicious as well as the elegancy of the restaurants.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
• Intercontinental Nairobi

  Average rating: 4.5

  Very good for business travelers because of location, internal facilities and pricing, nice hotel. The service was absolutely wonderful and the room was large enough for 3 people and was very comfortable. The restaurant were great.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 5 Service
  • 3 Value
• Intercontinental Nairobi

  Average rating: 4.4

  The public areas were appealing and comfortable, the staff during our stay were very friendly and helpful, towels were thick and large. Food was very good.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 4 Value
• Intercontinental Nairobi

  Average rating: 3.0

  My room location was just adjacent to the lift was good, overall the stay was very pleasant and the staff were welcoming and helpful. The bed at intercon were really comfortable, the breakfast buffet was very tasty.

  My ratings for this hotel are:

  • 4 Location
  • 1 Rooms
  • 3 Service
  • 4 Value

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