The staff were attentive and genuine, even upgrading us to a suite when they found out we had kids. The breakfast in the restaurant was good, although it could have had more variety. The hotel lobby was cozy and our kids particularly enjoyed the elevators. The location of this place is in the best area of the city, making it convenient to explore all the attractions.

We highly recommend this hotel to others.

The beds where extremely comfortable. Easy walk to Brisket, where you can have lunch

room service was really handy. we liked imperial palace from the moment we entered.

We had a fantastic stay at this hotel. The staff were welcoming and helpful, offering us a free room upgrade and providing advice on places to go and eat. The rooms were clean and had good temperature control, making for a comfortable stay. The hotel is in a safe area, not far from the city center, allowing us to easily explore both the Embassy district and Downtown Amman. we found it to be great value for our money.

Nothing at all.

It is a nice and Quiet hotel

Before I made my booking, I went to the hotel and asked the room price, they told me it costs JD90 per night and this was the last price. I made the booking throug Booked.net at JD70 including all taxes. The hotel should have fixed price for all guests. Otherwise it is a kind of cheating.

Comfortable and clean.

The "spa" needs a revamp/clean, there were no lockable showers and the "jacuzzi" was barely warm and a little smelly! It looked like this was being run independantly of the hotel as the state of the spa facilities did not reflect the quality of the hotel and other facilities.

The hotel is located in a vibrant area, close to numerous restaurants and shops, making it convenient to explore the city. The rooms are clean and well-equipped, providing all necessary amenities. The staff is friendly and helpful, ensuring a pleasant stay. the hotel provides a variety of facilities such as a gift shop and a mini bar in the rooms, adding convenience and comfort to your stay.

The breakfast options were limited and could be improved to cater to different preferences.

Special Thanks to Mr. Saleh Khatib (Reception Manager) and his assistant Mr. Firas and Mrs. Farah. They are really professional and supportive. The location was excellent and the hotel was comfortable. The hotel is undergoing some renovation for better improvement. I wish them every success. Thanks

My special thanks and appreciation to Mr. Saleh Khatib (Reception Manager at imperial palace in Amman) who provided every support and help to make our stay a wonderful one. Also, thanks goes to Mr. Feras for all the help and professional manners and ethics. I would stay again definitely because of the money value, luxury and location. Thank you

Friendly staff, helpful with ordering pizza. Good price, clean and well-equipped. Convenient location in safe area.

Absolutely nothing.

Old and dirty hotel with poor breakfast.

1.Electrical plugs two in room , it was behind the bed , difficult to reach , and plugs are burnt . 2.if you pay in dollar ,exchange rate to JD is very bad 3.small & old TV , not as written on Booked.net 4.booked room with one double bed , got two single beds room ! and reception refused to change room ! 5.very small closet and dirty from inside 6.the safe was not digital and not working , key broken !! 7.they gave me one free small water bottle during the 3 nights !! 8.one of the two beds is not comfortable at all 9.very tiny single beds 10.room very small to be called a superior room !! 11.water in bathroom not hot enough, low water pressure & shower dosh not working well 12.bathroom very old fashioned and bad design not comfortable 13.internet is not free , and very expensive 14.no free paper slippers !!! 15.i had to ask many times to give shampoo and shower gel after the first package finished .!!!! 16.Reception not organized , kept me waiting 15 mints just to give the room key ! it was lost !!

Had a wonderful Christmas stay here. The hotel is conveniently located near the airport, making it easy to get in and out. The staff were friendly and helpful, always making sure our needs were met. The breakfast buffet offered a good variety of food, and the rooms were clean and comfortable. The pool area was a great place to relax and unwind after a long day of exploring.

The hotel could use some updating and renovation. The decor felt a bit outdated and tired.

Not a lot although the room was reasonably comfortable

Staff attitude. The breakfast was of a very poor standard....fruit juice was cheap and nasty, coffee was almost undrinkable and the scrambled eggs looked so bad I would not even think of trying them. The so called bar was a blatant rip off. I was charged 27 dinars for a draft beer and a double gin and tonic.....you can buy a whole bottle of gin for less than half of that.

Tv at rooms are old model and should change to flat screen , also bathrooms faucets are old models need to change to new one specialy the shower head .