Hyatt Regency Lexington - 列克星顿

客户个人回顾

回顾按语言和日期排序，每次最多检阅25篇。 

• 页 1 的 5
• 下一页

• 平均评级: 2.8

  客户种类: 年青自游旅客

  The folks at the front desk were courteous, but not what I'd call warm. Inside the room the furnishings were nice and the bed was fairly comfortable. However, it was nearly as comfortable as the bed at some of the comparable chains.

  I had a quick check in and then went to my room. When I got of the elevator I was greeted by old, stained carpet and missing baseboards. When I got to my room, I was surprised by the smell in the hall and my room. The bathroom was the standard hotel bathroom.

  我给这家酒店的评级是:

  • 3.0 地点
  • 2.3 客房
  • 2.8 服务
  • 3.0 超值

• Good location if you need to be close to Rupp Arena.

  Our room was the worst in smell and we should have switched but thought it would get better when they brought the ozonator. I talked with another lady on our floor and she was equally disgusted by her room -- filthy carpet etc.

• Upon arrival, 90 minutes after check in time, we had to wait for a clean room. Upon inspection the room was not as clean as I would have liked.

• 平均评级: 2.7

  客户种类: 蜜月

  Now for the pros --- location, room service and a nice lobby area.

  We would not dare walk on the floors with our socks or flip flops, ceilings were stained, the dresser was broke, the windows were hazy, there was mold in the bathroom.

  我给这家酒店的评级是:

  • 4.0 地点
  • 0.8 客房
  • 2.8 服务
  • 3.0 超值

• 平均评级: 3.4

  客户种类: 蜜月

  Excellent Service, Clean Room, Friendly Staff.

  我给这家酒店的评级是:

  • 4.0 地点
  • 3.0 客房
  • 2.5 服务
  • 4.0 超值

• 平均评级: 3.5

  客户种类: 其它

  The fitness room was A++ and very modern, large, and had a lot of cardio and stregth machines. The pool was nice if a bit small and shallow. Some major problems with the place is its location.

  Because it's downtown and adjoins Rupp Arena, crowd management and customer service can be lacking. The day I left it was like Lollapalooza with a state high school basketball championship going on and the lobby and restaurnats were very crowded and loud. It can also take quite a while to get things from the front desk, and they seemed to be perpetually understaffed.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.5 客房
  • 1.5 服务
  • 4.0 超值

• 平均评级: 3.7

  The beds were comfortable and the rooms were larger than I expected. It was very clean and neat and the flat screen tv was a definate bonus! The staff was also very friendly and helpful. The only problem I had was that I reserved a room with a king bed, but all they had available was one with double beds.

  我给这家酒店的评级是:

  • 5.0 客房
  • 1.1 服务
  • 5.0 超值

• 平均评级: 2.2

  客户种类: 有孩童家庭

  I thought this would be a great chance to try out the new rooms at the hyatt since I hadn't stayed there for 12 years due to nasty rooms and no up keep on a place fine enough to be called the hyatt. Check in was fine as was the new everything in the room.

  Bathrooms are very small, if you are on the pot and someone comes in, you could get your legs cut on the door that pushes you off into the floor. We went to a baseball game the night before the clinic, and got back late to the room, but went to bed the way most people in a hotel do at 11 P. Thanks to our guests in room 420 we didn't sleep long, it was hard to get to sleep anyway with the out side noise, you can hear everything from the fourth floor. Now back to room 420, we had to call guest services on them twice before we seen nothing was going to be done, Front desk sent someone to their room but the noise didn't die down until it was time for us to get up. We took ouk shower and was going to give the kids a bath but the drain was stopped up, so my husband and I got to stand in the same dirty water.

  我给这家酒店的评级是:

  • 3.0 地点
  • 2.3 客房
  • 2.3 服务
  • 1.0 超值

• 平均评级: 3.6

  客户种类: 蜜月

  The hotel is advertising its April 2008 arrival of newly renovated rooms. Unfortunately, we received a room that was not yet renovated, but we found it to be sufficient. The room was clean, the bed comfortable and we had a wonderful view of Triangle Park. The cleaning staff was a bit inconsistent which was noticable to me since I was working from the hotel room during our stay. They didn't do much cleaning, but provided more toiletries and towels. The pool was being renovated, but they had a nice gym with a variety of equipment. The cafe serves nice lunches and there is also easy access to the food court in Rupp Arena/Lexington Center with fast food options and a Coffee Beanery.

  Internet cost $10 per day and could be accessed by cable or wireless. Check in and out went smoothly, but I will say the desk staff lacks a bit of Kentucky hospitality that we are used too.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.5 客房
  • 1.9 服务
  • 4.0 超值

• 平均评级: 4.2

  客户种类: 有孩童家庭

  We stayed in one of the brand new rooms and it was clean, neat, modern and very comfortable. The new large flat screen TV was appreciated by our teens. Local TV channels were HARD to find---the TV set up is designed to make you buy movies because you can't find the regular shows even if you're good with a remote. The view was great from the 15th floor and we never heard construction noise in other rooms that are under construction. The gym and pool were less conveniently accessible during the transition.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.8 客房
  • 2.9 服务
  • 5.0 超值

• 页 1 的 5
• 下一页