Hotel Villa Dominique Rome - 罗马

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• 平均评级: 5.0

  The staff is great especially the barista, Bichou.

  我给这家酒店的评级是:

  • 5.0 超值

• LG

  平均评级: 3.6

  Good Hotel in the suburbs of Rom. For this price, there should be fresh bred at the breakfast and not only sandwich bred. On the website of the hotel it is said "the possibility of reaching Rome's historical centre in just a few minutes using the surface subway situated quite close-by". But to tell the truth, starting from the hotel, you need at least 1.15 hour to reach the center of Rom with public transports. And in the evening, public transports are rare after 22:00 !

  我给这家酒店的评级是:

  • 3.6 超值

• Anonymous

  平均评级: 1.3

  bathroom need refurbishment

  我给这家酒店的评级是:

  • 1.2 服务
  • 1.4 超值

• 平均评级: 1.1

  客户种类: 年青自游旅客

  The frequency of the buses travelling to and fro, is very low and a 30 to 45 minute wait to go to the nearest station, is inevitable. We had to alter our plans and cut-short many sight seeings in keeping with the bus and train timings. The following day of our visit, we experienced a low-grade service from the hotel staff. The hotel does not stock towels and we were given the same towels to be used for three consequitive days. On requesting for fresh ones, the manager claimed that the laundry people had not arrived on the day. He seemed to have only two spare towels which he mentioned was "low-quality" (wonder what he meant by that) and he also mentioned that he had no staff to send them over with, to our room and hence, if we needed towels we better come to the reception and collect the same. Fathom, asking your "guest" to collect things from the reception! The hotel does not stock an iron and the nearest laundry is about eight stops away by bus. The manager lost no time to use his actions and tell us that we took more than one helping. Forget apologising, here was a hotel manager telling his customers that he doesn't need them!

  我给这家酒店的评级是:

  • 1.0 地点
  • 1.5 客房
  • 0.8 服务
  • 1.0 超值

• 平均评级: 1.4

  客户种类: 有孩童家庭

  When I arrived, confirmed reservation in hand, the front desk clerk fumbled through a bunch of papers and asked me to wait a few minutes while he did some further checking. They made several phone calls, eventually sending me by taxi (Euro 25.

  我给这家酒店的评级是:

  • 2.0 地点
  • 0.8 服务

• 平均评级: 1.1

  客户种类: 有孩童家庭

  The reception guy was not willing to listen to our request about wanting two rooms on the top level, instead got upset on us started banging the desk, and telling us that he has asked the lady to clean the rooms for us on the ground floor. On arguing with him that we are his guests and he has not right to speak to us like this and that the price we have paid is a far better amount for the kind of accommodation, breakfast, and distance from city. He came out from the desk and started pushing us to the exit and asking us to leave, sarcastically smiling and making fun at us, all the three staff members- reception guy, manager and the waiter, started speaking loudly in their language asking us to get out of the hotel.

  We booked this hotel for price of euro 70 per night, 2 rooms for 2 nights , the website says the hotel is 35 minutes from rome by train. He later gave us two rooms on different levels, there was no dustbin, no hair dryer and no iron. The laundry is 8 stops by bus away from the hotel, we managed to get to the laundry but they were charging us 79 euros to iron 3 shirts and 3 pants. The next evening when we got back to our room, to our surprise the towels were not changed, on asking the housekeeping to replace with fresh ones they told us they didn’t receive the laundry that day. However we got on with the TV not working in our room and also no hairdryer. At the time of checkout, we were charged extra for using the room bar, when we hadn’t used anything, after a good argument he agreed not to charge us. The manager in return started making actions and jeering at us , telling us we took a second serving at breakfast for the little amount paid for the room,.

  我给这家酒店的评级是:

  • 1.0 地点
  • 1.5 客房
  • 0.8 服务
  • 1.0 超值

• 平均评级: 1.3

  客户种类: 年青自游旅客

• 平均评级: 1.8

  客户种类: 有孩童家庭

• 平均评级: 1.9

  客户种类: 有孩童家庭

• 平均评级: 2.1

  客户种类: 蜜月

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