Hotel Valencia Santana Row - San Jose  4 stars

355 Santana Row, San Jose, United States, 95128  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in rooms


Valet parking


24-hour reception


Express check-in/-out

 Swimming Pool

Outdoor swimming pool


Fitness center

 Spa and relaxation



In-room breakfast


Hotel Valencia Santana Row is a 4-star elegant property offering a rooftop terrace, a rooftop pool and barbeque grills. Built in 2003, the hotel is a combination of European architecture and modern facilities.

This hotel is situated 2.5km away from De Saisset Museum, Harris-Lass Historic Museum and Rosicrucian Egyptian Museum. Santana Row, American Firearms Museum and Westfield Valley Fair in San Jose are located nearby.

5 minutes by car from Mineta San Jose International airport.


This property has 210 guestrooms including Tradition Room, Junior Studio Suite and Deluxe Double Room appointed with a minibar, LCD TV, Wi-Fi, individual climate control and cable TV with on-demand movies. They feature marble bathrooms with a shower, a hairdryer and bathrobes.


A continental breakfast is offered at the restaurant. The 24-hour restaurant serves American dishes. The bar serves tea as well ice cream and sushi.


Guests can take advantage of internet access, a photocopier and a business center and make use of wedding services, dry cleaning and valet parking provided on-site.


Guests will enjoy a wellness center, a hot tub and shiatsu massage on-site. A gym and fitness classes are provided on-site.


Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the entire hotel for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 24 per day.

Number of floors   12.  Number of rooms   212.

City Center San Jose - 3.2 mi
Airports Mineta San Jose International Airport (SJC) - 3.1 mi, San Francisco International (SFO) - 31.4 mi
Train Stations Santa Clara Caltrain Station - 2.2 mi, Santa Clara Caltrain - 2.4 mi
Bus stop - 700 ft
Restaurants Blowfish Sushi--Santana Row (cuisine: Japanese) - 100 ft, Left Bank Santana Row (cuisine: Brasserie) - 200 ft
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General information



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  • Free Wi-Fi
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service
Dining facilities
  • Bed and breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
Meeting facilities
  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs available
Leisure facilities
  • Outdoor swimming pool
  • Fitness center
  • Spa center
  • Jacuzzi
  • Shiatsu massage
  • Television in lobby
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
Kitchen facilities
  • Refrigerator on request
  • Microwave on request
  • Premium bedding
  • Paid movies/Video
  • Cable/Satellite television
  • Telephone
  • Free local telephone calls
  • AM/FM alarm clock



from  2 pm


until  10 am

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

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Run Of House Room Assigned On Arrival
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Hotel Valencia Santana Row Run Of House Room Assigned On Arrival
Hotel Valencia Santana Row Run Of House Room Assigned On Arrival
Hotel Valencia Santana Row Run Of House Room Assigned On Arrival
Hotel Valencia Santana Row Run Of House Room Assigned On Arrival
Bed type: 1 King or 2 Double or Double beds or King Size bed
Size: 360 sq. feet
Room facilities
    Junior Suite
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    Hotel Valencia Santana Row Junior Suite Suite
    Hotel Valencia Santana Row Junior Suite Suite
    Hotel Valencia Santana Row Junior Suite
    Hotel Valencia Santana Row Junior Suite suite
    Room facilities
      Junior Studio Suite
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      Hotel Valencia Santana Row Junior Studio Suite Suite
      Hotel Valencia Santana Row Junior Studio Suite Suite
      Hotel Valencia Santana Row Junior Studio Suite Junior Suite
      Hotel Valencia Santana Row Junior Studio Suite suite
      Bed type: King Size bed
      Room facilities
        Deluxe Double Room
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        Hotel Valencia Santana Row Deluxe Double Room Deluxe Balcony
        Hotel Valencia Santana Row Deluxe Double Room Deluxe Balcony
        Hotel Valencia Santana Row Deluxe Double Room
        Bed type: King Size bed
        Size: 360 sq. feet
        Room facilities
          Executive Suite
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          Hotel Valencia Santana Row Executive Suite Suite
          Hotel Valencia Santana Row Executive Suite Suite
          Hotel Valencia Santana Row Executive Suite
          Hotel Valencia Santana Row Executive Suite suite
          Room facilities

            Hotel Valencia Santana Row LocationWhat's nearby

            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            Shopping areas
            • Rosicrucian Egyptian Museum
              1.6 mi
            • Young Audiences Inc-San Jose
              2.3 mi
            Universities, Institutes
            • San Jose City College
              1.2 mi
            • Bryman College
              1.4 mi
            • College Manor Residential Care
              1.4 mi
            • Saint Mary's College of CA
              1.7 mi
            Business areas
            Medical care and Hospitals
            • O'connor Hospital
              3700 ft
            • Santa Clara Valley Med Center
              1.0 mi

            Local Attractions

            • Rosicrucian Egyptian Museum
              1.7 mi
              1660 Park Avenue, San Jose
            • Mission Santa Clara de Asis
              2.0 mi
              The Alameda, Santa Clara
            • De Saisset Museum
              2.0 mi
              500 El Camino Real, Santa Clara
            • Central Park
              2.1 mi
              909 Kiely Blvd., Santa Clara
            • Ainsley House
              2.2 mi
              300 Grant Street, Campbell

            Restaurants Nearby

            • Blowfish Sushi--Santana Row

              50% likes this, based on 73 reviews
              Cuisine: Japanese
              Price Range: USD 23 - USD 32

              100 ft
              335 Santana Row

              Phone: (408) 345-3848

            • Left Bank Santana Row

              75% likes this, based on 152 reviews
              Cuisine: Brasserie
              Price Range: USD 32 - USD 62

              200 ft
              377 Santana Row, Suite #1100

              Phone: 4089843500

            • Pizza Antica

              63% likes this, based on 136 reviews
              Cuisine: Italian, Pizza
              Price Range: USD 2 - USD 21

              200 ft
              334 Santana Row

              Phone: 408-557-8373

            • Citrus Restaurant

              Cuisine: Steakhouse
              Price Range: USD 23 - USD 52

              100 ft
              355 Santana Row

              Phone: (408) 423-5400

            • Rosie McCann's - Santana Row

              59% likes this, based on 46 reviews
              Cuisine: Irish
              Price Range: USD 32 - USD 52

              100 ft
              355 Santana Row #1060

              Phone: 408-247-1706

            Hotel Valencia Santana Row Reviews

            Guest reviews are submitted by our customers after their stay at Hotel Valencia Santana Row

            Average guest rating

            out of 10
            Based on 26 reviews

            Rating by category:


            Individual guest reviews

            • Family with children

              The staff and location is great for shopping, and eating.

              The location is great the staff was wonderful. I just hate the fees & taxes it really drives the room rate up.

              • Average rating
            • Single

              We upgraded to a jr. Suite which was very nice, large and had a great bathroom.

              • Average rating
            • Group of friends

              location for xmas party on strip ws good

              carpet had sticky (barf?) by window under chair, big deal to get tv working, told possibly had to wait to morning which we were leaving by then so he came up at 11 and worked on it for awhile after a couple deliverys of remotes and many phone calls to desk. Hotel looking overall dirty and lost its luster since a few years ago big time

              • Average rating
            • Older travelers

              It was very nice. We had massages at Burke Williams, dinner at lb Steaks, drinks at Sino and then went dancing. We have stayed here before and is something we do as a treat or special occasion.

              I didn't like the fact they had events in the courtyard and it was not open to people staying at the hotel

              • Average rating
            • Family with children

              Noisy hotel ,I couldn't sleep at night

              • Average rating
            • Group of friends

              A great location to stay and see Santana Row, a fantastic area in San Jose. Hard to locate at first, but it is in the heart of the entire area

              We could not get in until after 4 pm, the hotel was a little bit disorganized. They gave us 3 drink coupons, but when we went to use them, all the drinks cost more, so we still spent $11 on free drinks. Because we went through we could not use our aaa discount, that is probably typical.

              • Average rating
            • Family with children

              The room was very spacious. The location was amazing - close to shops and restaurants. Santana Row has a very European atmosphere and the hotel felt very luxurious.

              • Average rating
            • Family with children

              This hotel is in a suberb area plenty of shops and eating houses

              Room not clean, staff very unhelpful, high price hotel but not luxury in any way...v v poor customer service

              • Average rating
            • Older travelers

              Unfortunately, there is not anything really good to say about the hotel. We did like the proximity to the "row" and the stores and restaurants near by.

              The hotel is looking and feeling tired. The public areas were very dirty and looked like they needed some care. The rooms are also needing a update. The mattress was very uncomfortable. The bathroom tile was stained and cracked. The corridors were very noisy with guestroom doors slamming very loudly. I am not usually one to complain but the Hotel Valencia is in dire need of an updating and a better cleaning crew.

              • Average rating
            • Older travelers

              Advertised they had pay-per view movies. In reality only had 40 channels and no pay-per view. I called the front desk, and they said, I'm sorry... they haven't changed our web site yet..

              • Average rating
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