Hotel New Otani Osaka  5 stars

1-4-1 Chuo-Ku Shiromi, Osaka, Osaka, Osaka, Japan, 540-8578  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The five-star Hotel New Otani Osaka is perfectly set in the scenic riverside of Osaka Business Park, close to Osaka Castle and Tenjinbashi-Suji Shopping Street.

The contemporary high-storey property includes large banquet hall, indoor and outdoor pools, business center, fitness club and wide range of meeting rooms.

All accommodations are fitted with high speed internet access, two telephone lines, voicemail, cable TV, radio, mini-bar, air conditioning and spacious bathroom.

The hotel provides a selection of international specialties at 13 on-site restaurants and bars.

Osaka-Jo Koen Station and Tsurumi Ryokuchi Osaka Business Park Station are about 200m away.

Year renovated   2006.  Number of floors   18.  Number of rooms   50.

City Center Osaka - 1.8 mi
Airports Itami (ITM) - 8.6 mi, Kobe (UKB) - 18.0 mi
Train Stations Osaka Station - 2.3 mi, Namba Station - 2.6 mi
Underground stations Umeda Station - 2.2 mi
Restaurants Jojoen Yuugentei The New Otani-branch (Cuisine: Barbecue) - 0 ft, Dotonboriimai (Cuisine: Noodle) - 0 ft

Rooms

Hotel rooms decorated in light tones feature wide business desk, large bath area, coffee table, double or twin beds and wardrobe or additional powder room.

Spacious and luxurious suites are fitted with furniture crafted from eucalyptus trees, solid marble bath, separate spacious shower room, traditional Japanese-style bedroom and reception area with classically-styled sofa and chairs.

Additional amenities include facsimile, DVD player, multi adaptor, iron, ironing board, trouser press, bathroom scale, humidifier and baby crib.

Dining options

Keyaki, Shiromi, Isshin, Mikan, Kenzan, Imai and Jojoen Yugentei are unique Japanese restaurants featuring traditional and innovative Japanese cuisine.

Taikan En restaurant with modern black interior setting that serves first-class Chinese specialties.

Sakura Restaurant offers sensational French Cuisine by master chef Hiroyuki Koide.

The cheerful Azalea serves a variety of Japanese and Western selections, light meals and early morning buffet.

The hotel offers a continental breakfast at the price of JPY 1963 per person per night.  You can start your day with a american breakfast, which costs JPY 3003 per person per night.  A buffet breakfast is served at the price of JPY 3118 per person per night. 

Work

Hotel offers wide array of ballrooms, meeting rooms and event facilities that can accommodate up to 3’000 delegates and equipped with modern audio-visual equipment, projectors, screens and wireless internet access.

Leisure

Fitness club includes gym and aerobic machines, 20m long indoor pool, professional trainers, variety of exercise equipment, two outdoor tennis courts, traditional Finnish sauna, Jacuzzi, tanning room, Japanese bath and sauna, massage services, esthetic salon and outdoor pool.

Additional features

The additional services and facilities comprise flight confirmation, currency exchange, multilingual staff, laundry, luggage service, on-site parking, wheelchair access, room service, bike and mobile phone rental.

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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Vending Machines
  • Hairdresser
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is JPY 1200 per day.

Activities
  • Spa & wellness center
  • Hiking
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Tennis court
  • Hot tub
  • Shiatsu massage
Room view
  • City view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Work desk
  • Mini bar
  • Dressing area
Living Area
  • Living room
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Bathrobe
  • Bathroom telephone
  • Slippers
Kitchen facilities
  • Refrigerator
Media
  • Cable TV
  • Satellite TV
  • Analog data port
  • Voice mail
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone
Room decor
  • Soundproofed windows

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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Hotel rooms decorated in light tones feature wide business desk, large bath area, coffee table, double or twin beds and wardrobe or additional powder room.

Spacious and luxurious suites are fitted with furniture crafted from eucalyptus trees, solid marble bath, separate spacious shower room, traditional Japanese-style bedroom and reception area with classically-styled sofa and chairs.

Additional amenities include facsimile, DVD player, multi adaptor, iron, ironing board, trouser press, bathroom scale, humidifier and baby crib.

Small Double Room
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Bed type: Double Bed
View: City view
Room facilities
    Large Twin Room
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    Hotel New Otani Osaka Large Twin Room
    Hotel New Otani Osaka Large Twin Room
    Hotel New Otani Osaka Large Twin Room
    Hotel New Otani Osaka Large Twin Room
    Hotel New Otani Osaka Large Twin Room
    Bed type: Two Single Beds
    Room facilities
      Double Room
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      Hotel New Otani Osaka Double Room
      Hotel New Otani Osaka Double Room
      Hotel New Otani Osaka Double Room
      Hotel New Otani Osaka Double Room
      Hotel New Otani Osaka Double Room
      Bed type: Double Bed or Two Single Beds or One Single Bed
      View: City view
      Room facilities
        Two-Room Double Room
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        Hotel New Otani Osaka Two-Room Double Room
        Hotel New Otani Osaka Two-Room Double Room
        Hotel New Otani Osaka Two-Room Double Room
        Hotel New Otani Osaka Two-Room Double Room
        Hotel New Otani Osaka Two-Room Double Room
        Bed type: Double Bed or Two Single Beds
        Room facilities
          Triple Room
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          Hotel New Otani Osaka Triple Room
          Hotel New Otani Osaka Triple Room
          Hotel New Otani Osaka Triple Room
          Hotel New Otani Osaka Triple Room
          Hotel New Otani Osaka Triple Room
          Bed type: Triple
          View: City view
          Room facilities
            Junior Suite
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            Bed type: Double Or Twin Beds or Queen Size Bed
            View: City view
            Room facilities
              Superior Double Room
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              Hotel New Otani Osaka Superior Double Room
              Hotel New Otani Osaka Superior Double Room
              Hotel New Otani Osaka Superior Double Room
              Hotel New Otani Osaka Superior Double Room
              Hotel New Otani Osaka Superior Double Room
              Bed type: Double Bed or Two Single Beds or Twin Beds
              Size: 325 sq. feet
              View: City view
              Room facilities
                Superior Triple Room
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                Hotel New Otani Osaka Superior Triple Room
                Hotel New Otani Osaka Superior Triple Room
                Hotel New Otani Osaka Superior Triple Room
                Hotel New Otani Osaka Superior Triple Room
                Hotel New Otani Osaka Superior Triple Room
                Bed type: Triple
                Room facilities
                  Superior Quadruple Room
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                  Bed type: Quad
                  View: City view
                  Room facilities
                    Superior Junior Suite
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                    Hotel New Otani Osaka Superior Junior Suite
                    Hotel New Otani Osaka Superior Junior Suite
                    Hotel New Otani Osaka Superior Junior Suite
                    Hotel New Otani Osaka Superior Junior Suite Superior Junior Suite 60sqm
                    Hotel New Otani Osaka Superior Junior Suite
                    Bed type: Queen Or Twin Beds
                    Size: 650 sq. feet
                    View: City view
                    Room facilities
                      Deluxe Twin Room
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                      Hotel New Otani Osaka Deluxe Twin Room
                      Hotel New Otani Osaka Deluxe Twin Room
                      Hotel New Otani Osaka Deluxe Twin Room Deluxe Room
                      Hotel New Otani Osaka Deluxe Twin Room
                      Hotel New Otani Osaka Deluxe Twin Room
                      Bed type: Two Single Beds or Double Bed or Queen Size Bed
                      Size: 325 sq. feet
                      View: City view
                      Room facilities
                        Economy Double Room
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                        Bed type: Double Bed
                        Room facilities

                          Hotel New Otani Osaka LocationWhat's nearby

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                          • Current hotel
                          • Hotels nearby
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          What's nearby

                          What's nearby.

                          Theatre BRAVA, Izumi Hall, Crystal Tower and Osaka Castle Park are just 100m away.

                          Osaka Castle and its historical sites are only 300m away.

                          Osaka Museum of History, Naniwa-no-Miya Palace and Enshogura Gunpowder Magazine are within 500m from the hotel.

                          Tourist attractions
                          • Riesenrad
                            1.9 mi
                          Popular areas
                          • City Center
                            1.7 mi
                          Train stations
                          Underground stations

                          Local Attractions

                          • Osaka Tenmangu Shrine
                            1.2 mi
                            2-1-8 Tenjinbashi, Kitaku, Osaka
                          • Osaka Kigyoka Museum
                            1.4 mi
                            1-4-5 Honmachi Chuo-ku, Osaka
                          • Horikawa Ebisu Shrine
                            1.5 mi
                            5-4-17 Nishitenma, Kitaku, Osaka
                          • Tenjimbashisuji Shopping Street
                            1.5 mi
                            Kita-ku, Osaka
                          • Museum of Oriental Ceramics
                            1.6 mi
                            1-1-26 Nakanoshima, Kita-ku, Osaka

                          Near the hotel

                          • Osaka Castle Park
                            3400 ft
                            Osakajo, Chuoku, Osaka
                          • Osakajyo Nishinomaru Garden
                            3300 ft
                            2 Osakajyo, Chuo-ku, Osaka
                          • Peace Osaka
                            3500 ft
                            2-1 Osaka Castle Park, Chuo-ku, Osaka
                          • Japan Mint Osaka Branch
                            3800 ft
                            1-1-79 Tenma, Kita-ku, Osaka
                          • Osaka Museum of History
                            4800 ft
                            4-1-32 Otemae, Chuo-ku, Osaka
                          • Saint Maria Osaka Cathedral
                            4800 ft
                            2-24-22 Tamatsukuri, Chuoku, Osaka
                          • Tamatsukuri Inari Shrine
                            4900 ft
                            2-3-8 Tamatsukuri, Chuoku, Osaka

                          Restaurants Nearby

                          • Jojoen Yuugentei The New Otani-branch

                            80% likes this, based on 15 reviews
                            Cuisine: Barbecue

                            0 ft
                            1-4-1 Shiromi, Chuo-ku

                            Phone: +81 6-6944-8989

                          • Dotonboriimai

                            74% likes this, based on 23 reviews
                            Cuisine: Noodle
                            Price Range: USD 11 - USD 31

                            0 ft
                            Shiromi, Chuoku

                            Phone: +81 6-6949-0319

                          • Keyaki Hote New Otanil Osaka

                            81% likes this, based on 39 reviews

                            0 ft
                            1-4-1 Chuo-ku Shiromi

                            Phone: +81 6-6949-3228

                          • Tsukihiteiobipiten

                            73% likes this, based on 27 reviews
                            Cuisine: Japanese
                            Price Range: USD 12 - USD 32

                            1000 ft
                            Shiromi MID Tower, Chuoku

                            Phone: +81 6-6947-5100

                          • Bella Mironga

                            91% likes this, based on 46 reviews
                            Cuisine: Italian
                            Price Range: USD 10 - USD 12

                            1900 ft
                            2-9-24 Katamachi, Miyakojimaku

                            Phone: +81 6-6357-3070

                          Getting there.

                          Kansai International Airport is set about 50 minutes from the venue.

                          By train take from JR Kansai Airport Station, take Limited Express Haruka to the JR Loop Line Tennoji Station, then take another train to the JR Osaka-Jo Koen Station, which is three minute walk to the hotel.

                          Getting around.

                          Osaka-Jo Koen Station and Tsurumi Ryokuchi Osaka Business Park Station are just 200m away.

                          Keihan Line Kyobashi Station is 500m away.

                          Kansai International Airport is about 40km away.

                          Shin-Osaka Train Station is 3km away.

                          Hotel New Otani Osaka Reviews

                          Guest reviews are submitted by our customers after their stay at Hotel New Otani Osaka

                          Average guest rating

                          8.4
                          out of 10
                          Exceptional
                          Based on 46 reviews

                          Rating by category:

                          Dining
                          5.5
                          Location
                          8.1
                          Rooms
                          8.6
                          Service
                          8.5
                          Value
                          8.3

                          Individual guest reviews

                          • Group of friends

                            Nice view on Osaka Castle.

                            No WiFi available (but that's common in Japan).

                            • Average rating
                              8.8
                          • Family with children

                            Up class hotel. Good and clean. Short walk to subway and train station. 20 mins walk to Osaka Castle.

                            Uncomfortable for family or leisure travelling. Staff too eager to serve.Staff not tacit in asking guest to not eat snacks in lobby - in fact what is the real problem with that?

                            • Average rating
                              6.6
                          • Older travelers

                            The room was fine and the staff was polite and generally efficient.

                            You charged additional for everything from coffee in the room to to spa use. We booked this hotel because it was advertised as close to Itami Airport and therefore, we assumed, had an airport shuttle (free). Of course it is no where near Itami and your special deal to Itami was y5,000, which I suspect is more than a regular taxi. Then there is the breakfast - the y5,000 buffet or eggs without coffee. The whole experience was one of being "nickled and dimed" to death to use an Americanism. We do not mind at all paying top dollar (or yen or whatever), but when we do, we expect to get free coffee in the room and be able to use the gym. We left with the feeling that you guys are cheap!

                            • Average rating
                              6.2
                          • Group of friends

                            i like the location of that hotel its very near the osaka castle and the staff were very helpful

                            • Average rating
                              9.6
                          • Couple

                            The price is suitable. The room with the castle view was quiet godd actually

                            • Average rating
                              7.4
                          • Couple

                            Good location, near subway and walking distance to the castle. Great view.

                            Transfers to airport poor, had to go to the Sheraton hotel, not ideal. The only bus to the airport leaves at 13.20.. Alternative: taxi, special rate of 120 euro (full rate 200 euro)!

                            • Average rating
                              8.2
                          • Single

                            The view of Osaka Castle and the parkland is so welcome in such a otherwise very urban city. The rooms are good size, comfortable and good to be able to open window for some fresh air. The area is very quiet at night which is also welcome in Osaka.

                            The Hotel is starting to show it's age. A bit of wear and tear here and there and the overall design is dated 1980's? However it is still extremely clean as per what one would expect in Japan.

                            • Average rating
                              8.8
                          • Group of friends

                            The hotel is great

                            Location (business district) gym is not free for hotel resident

                            • Average rating
                              8.2
                          • Single

                            I liked the easy access to the local transportation and the view on the castle. The room was very comfortable and quiet, so that you weren't disturbed through your neighbours. The staff was really friendly and helpful.

                            I did not like, that if you want something to eat, that you only can use the Hotel restaurants. Because in the area where the Hotel is located, is not really another option without taking a trip with the Loop line.

                            • Average rating
                              9.6
                          • Group of friends

                            The staff was very accommodating. They were helpful from the moment we arrived and were very responsive when one of our party had a medical issue in the middle of the night, including sending a staff member to accompany them to the hospital.

                            The hotel was a little more corporate than I like to stay at while on vacation, but it was comfortable none the less.

                            • Average rating
                              8.8
                          • Single

                            Your pool was closed from 10:00am to noon, a time I and many would have liked to use it.

                            • Average rating
                              6.6
                          • Older travelers

                            Very professional and efficient staff (very good English at reception and guest services); Flexibility at check-in (we asked to change to a Japanese-style room upon check-in and were given one right away); Magnificent sunset and sunrise from our room overlooking the Park

                            Shuttle bus to Intern. Kansai Airport leaves from Hotel New Otani only once a day. Otherwise (we had our flight at 10.30 am) it leaves every 15 minutes from Sheraton hotel (10-15 min. taxi ride from Hotel New Otani).

                            • Average rating
                              8.8
                          • Family with children

                            This hotel is quite easy to be accessed. I got a very nice view to face Osaka park. The staffs there are very helpful, but if your purpose is to go shopping, this hotel is not in a shopping area and you need to take a city train to go to shopping area.

                            • Average rating
                              9.2
                          • Group of friends

                            The rooms were very clean and comfortable. Our room provided us with a great view of Osaka Castle and the city. It is also near a subway station and makes a great base for people hoping to explore the city.

                            No wi-fi. I have lived in Japan for a long time and realize that many places don't offer wi-fi but if you are going to advertise yourself as a luxury hotel the least you could do is have wi-fi. In this age of mobile computing, wired lan connections are not enough.

                            • Average rating
                              8.8
                          • Family with children

                            It took a while to check in because our reservation was not through for some reasons and they could not find it. However, they apologized and kindly assigned us a better room (a triple room to a suite) with the room charge written in the confirmation sheet we brought. The room was very spacious and very nice. We are very much thankful for everything they did for us. Thank you.

                            • Average rating
                              7.8
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                          Why book with us?

                          Low prices
                          Enjoy our best price guarantee and special offers.
                          Free cancellations
                          Usually cancellations can be made without charge close to your arrival date (check policies).
                          Guaranteed room
                          You get instant confirmation directly from the hotel's reservation database.

                          Hotel Awards 2014

                          JapaneseHOTEL AWARDSHighly RecommendedOsakaHotel New Otani Osaka

                          According to guest reviews, the hotel has been rated asBest Spa Hotels in Japan

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