Hotel Metropol - Zermatt  4 stars

Matterstrasse 9, Zermatt, Switzerland, 3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in rooms

 Swimming Pool

Indoor swimming pool


Fitness center

 Sports activities

Tennis court

Golf course

Horseback riding



Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center


Turkish bath

Steam bath



In-room breakfast




 Meeting facilities

Meeting room


Built in 1964 and recently renovated, the Hotel Metropol is glad to invite you to its friendly premises. You will definitely enjoy spectacular views of the Matterhorn that the hotel can offer.

The hotel’s central location together with its well-designed and tastefully furnished guestrooms is highly appreciated by the hotel’s guests. Make sure to visit the elegant restaurant, where apart from tasty dishes you can enjoy a stunning mountain view. A free breakfast is included in the room rate.

It is hard to find what is not included into leisure options, presented in the hotel, where you can swim in a spacious pool, experience a massage treatment or work out in the fitness center.

Year renovated   2006.  Number of rooms   20.

City Center Zermatt - 700 ft
Airports Malpensa (MXP) - 54.1 mi, Lugano (LUG) - 55.7 mi
Train Stations Zermatt GGB - 1000 ft, Zermatt - 1400 ft
Bus stop - 7.3 mi
Restaurants Snowboat, The Zermatt Yacht Club (cuisine: Grill, Healthy, Fusion) - 300 ft, Lanna Thai (cuisine: Thai, Asian) - 200 ft
Ski areas Pollux - 1000 ft, Zermatt-Matterhorn Ski Resort - 2.0 mi


The hotel includes 20 rooms, where you will feel like home away from home. The guestrooms are equipped with private bathrooms, where a hair dryer and toiletries are available. Moreover, the rooms have free Wi-Fi access and satellite TVs.

Dining options

The hotel provides guests with a free rich breakfast, served every morning. Moreover, you can have a fantastic dinner in the on-site restaurant, overlooking the mountains.

The hotel Metropol provides visitors with a free buffet breakfast. 


Business guests might use free Wi-Fi access, a fax with printer and a currency exchange.


The on-site wellness centre, comprising an indoor swimming-pool, massage showers, a whirlpool with Finnish sauna, is free of charge. Solarium and massages are available at a small price.

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General information



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  • Free Wi-Fi
  • Limited time reception
  • Non-smoking rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Ice machine

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

  • Skiing
  • Horseback riding
  • Cycling
  • Hiking
  • Table tennis
  • Mini golf
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Laundry
  • Newspaper service
  • Shoe shine service
  • Wake up service
Dining facilities
  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
Meeting facilities
  • Meeting room
  • Business corner
  • Fax/Photocopying
Children's facilities
  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
Leisure facilities
  • Indoor swimming pool
  • Ski school
  • Tennis court
  • Golf course
  • Fitness center
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area
  • Library
Room view
  • Mountain view
  • River view
Room facilities
  • Free Wi-Fi in rooms
  • Paid in-room safe
  • Mini-Bar
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • In-room desk
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
Kitchen facilities
  • Refrigerator
  • Pillow menu
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
Room decor
  • Carpeted floor



from  12 pm


until  12 pm

Children and extra beds
  • Maximum capacity of extra beds in a room is 2. 

Pets are not allowed.

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The hotel includes 20 rooms, where you will feel like home away from home. The guestrooms are equipped with private bathrooms, where a hair dryer and toiletries are available. Moreover, the rooms have free Wi-Fi access and satellite TVs.

Standard Room
Check Prices
Hotel Metropol Standard Room Double/Twin room standard
Hotel Metropol Standard Room Double/Twin room standard
Hotel Metropol Standard Room
Hotel Metropol Standard Room
Bed type: Double or Twin beds
Size: 205 sq. feet

Double room standard, bath and toilet, mostly balcony to the west side

Room facilities
    Family Junior Suite
    Check Prices
    Hotel Metropol Family Junior Suite
    Hotel Metropol Family Junior Suite
    Hotel Metropol Family Junior Suite Junior suite/family room
    Hotel Metropol Family Junior Suite
    Bed type: Queen Size bed
    Size: 270 sq. feet
    Room facilities
      Superior Room
      Check Prices
      Hotel Metropol Superior Room Double/Twin Room Superior
      Hotel Metropol Superior Room Double/Twin Room Superior
      Hotel Metropol Superior Room
      Hotel Metropol Superior Room
      Bed type: Double or Twin beds or Twin beds
      Size: 260 sq. feet

      double/twin room superior, south balcony, direct Matterhorn view

      Room facilities

        Hotel Metropol LocationWhat's nearby

        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        What's nearby.

        The hotel boasts its central location close to such attractions as The Vernissage Centre Culturel, a famous convention center, The Gorner Ridge, located approximately 5km away and The FIZ Fun In Zermatt AG, situated within 300m from the hotel.

        Tourist attractions
        • Zermatt
          2.9 mi
        Popular areas
        • City Center
          400 ft
        Places of interest
        • Gemeindeverwaltung
          1000 ft
        • Gorner Ridge
          3.0 mi
        Convention centers
        • Vernissage Centre Culturel
          400 ft
        • FIZ Fun In Zermatt AG
          1000 ft

        Local Attractions

        • The Matterhorn
          3.1 mi
        • Matterhorn Glacier Paradise
          3.7 mi
          Zermatt 3920Switzerland
        • Breithorn
          5.6 mi
        • Klein Matterhorn
          5.8 mi
        • Allalinhorn
          6.7 mi

        Near the hotel

        • Stoked Swiss Ski and Snowboard School
          1000 ft
          Bahnhofstrasse 72, Zermatt
        • Pollux
          1000 ft
        • Sunnegga Paradise
          1200 ft
        • Matterhorn Museum
          1300 ft
          Kirchplatz, Zermatt
        • Zermatt Fun
          3500 ft
          CP 281, Zermatt

        Restaurants Nearby

        • Snowboat, The Zermatt Yacht Club

          76% likes this, based on 164 reviews
          Cuisine: Grill, Healthy, Fusion, Bar
          Price Range: USD 12 - USD 47

          300 ft
          Vispastrasse 20

          Phone: +41 27 967 43 33

        • Lanna Thai

          55% likes this, based on 44 reviews
          Cuisine: Thai, Asian
          Price Range: USD 51 - USD 201

          200 ft

          Phone: 4127 966 0003

        • La Barrique

          75% likes this, based on 28 reviews

          200 ft
          Vispastrasse 10

          Phone: 00 41 27 966 52 00

        • Spaghetti factory

          Cuisine: Italian

          200 ft
          Hotel post
        • Parnass Restaurant

          74% likes this, based on 37 reviews

          300 ft
          Vispastrasse 4

          Phone: 00 41 27 967 11 79

        Getting there.

        If you travel by train, then you can easily find the hotel from the train station that is only a five-minute walk from the Hotel Metropol.

        Hotel Metropol Reviews

        Guest reviews are submitted by our customers after their stay at Hotel Metropol

        Average guest rating

        out of 10
        Based on 45 reviews

        Rating by category:


        Individual guest reviews

        • Single

          Reasonably central location but quiet. Good facilities. Friendly, helpful staff.

          • Average rating
        • Family with children

          An ideal view of the matterhorn from our nice roomy terrace, Room 1. The pool and spa were impeccably maintained and lovely, also with views of the Matterhorn.

          Everything about the hotel was top notch.

          • Average rating
        • Family with children

          Great spa, with a 11-12 by 6 meters pool, whirlpool, steam bath and sauna, quiet location yet 1 minute away from main street, nice furniture and friendly atmosphere - the owners are always present and constantly asking if everything is alright. Breakfast is correct for the hotel level, without being too generous.

          Room is not big, yet is ok and well equiped.

          • Average rating
        • Couple

          The staff was absolutely wonderful. The location is very convenient to the train station and the ski entrances. A short walk to the main part of town as well.

          We were in a top floor room and the roof was slanted so you couldn't stand up in the shower.

          • Average rating
        • Couple

          The hotel has quiet and relaxing atmosphere. The location is very good. We could see beautiful view of Matterhorn and easily access to the railway and the cable car station (to Sunnegga). I may stay here if I visit to Zermatt again.

          • Average rating
        • Family with children

          Simpathy, Service, View from bedroom, spa

          • Average rating
        • Group of friends

          Lovely hotel with gorgeous views of Matterhorn from our room and the breakfast room. Nice spa as well and staff very friendly.

          • Average rating
        • Couple

          The hotel staff were some of the friendliest and helpful that I have ever come across. And the view...

          • Average rating
        • Couple

          I've been coming to the Metropol for 30 years. The staff is friendly, the breakfasts are simple, but very good, and the rooms are clean and cozy. If you can, get one facing the Matterhorn - on a perfect weather day the view is stunning.

          The shower doors are not particularly well-designed and it is easy to cover the bathroom floor in water. But, a couple of towels, and the world is right again.

          • Average rating
        • Single

          The personnel was friendly. I arrived at 21 and the hotel restaurant was already closed. However, I could order a meal I wanted to.

          No pick up service from railway station available after 18 o'clock. My budget room was in the floor -1 and when I looked at the emergency map of the floor I discoverd that the room was for the hotel personnel. Certainly not up to **** stars even thoug ok. Long stairs to the reception, not suitable for disabled persons.

          • Average rating
        • Couple

          We liked the spa very much!!! the view is amazing also :) The breakfast was very good!!!

          The girl in the front desk didn't know anything. There is no coffee in the room. The ceiling in the bath is too low...

          • Average rating
        • Group of friends

          Fantastic hotel. Every night the owner would come around and say hi, ask us how our day had been, and be very personable. Great service, and the rooms had FANTASTIC views as well.

          • Average rating
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        Why book with us?

        Low prices
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        Free cancellations
        Usually cancellations can be made free of charge close to your arrival date (check policies).
        Guaranteed room
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        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattHotel Metropol

        According to guest reviews, the hotel has been rated asBest Family Hotels in Switzerland

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