Hotel Metropol Zermatt  4 stars

Matterstrasse 9, Zermatt, Switzerland, 3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


Built in 1964 and recently renovated, the Hotel Metropol is glad to invite you to its friendly premises. You will definitely enjoy spectacular views of the Matterhorn that the hotel can offer.

The hotel’s central location together with its well-designed and tastefully furnished guestrooms is highly appreciated by the hotel’s guests. Make sure to visit the elegant restaurant, where apart from tasty dishes you can enjoy a stunning mountain view. A free breakfast is included in the room rate.

It is hard to find what is not included into leisure options, presented in the hotel, where you can swim in a spacious pool, experience a massage treatment or work out in the fitness center.

Year renovated   2006.  Number of rooms   20.

City Center Zermatt - 700 ft
Airports Malpensa (MXP) - 54.1 mi, Lugano (LUG) - 55.7 mi
Train Stations Zermatt GGB - 1000 ft, Zermatt - 1400 ft
Bus stop - 7.3 mi
Restaurants Snowboat, The Zermatt Yacht Club (cuisine: Grill, Healthy, Fusion) - 200 ft, La Barrique - 100 ft
Ski areas Pollux - 1100 ft, Zermatt-Matterhorn Ski Resort - 2.0 mi


The hotel includes 20 rooms, where you will feel like home away from home. The guestrooms are equipped with private bathrooms, where a hair dryer and toiletries are available. Moreover, the rooms have free Wi-Fi access and satellite TVs.

Dining options

The hotel provides guests with a free rich breakfast, served every morning. Moreover, you can have a fantastic dinner in the on-site restaurant, overlooking the mountains.

The hotel Metropol provides visitors with a free buffet breakfast. 


Business guests might use free Wi-Fi access, a fax with printer and a currency exchange.


The on-site wellness centre, comprising an indoor swimming-pool, massage showers, a whirlpool with Finnish sauna, is free of charge. Solarium and massages are available at a small price.

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General information



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  • Safe deposit box
  • Currency exchange
  • Elevator
  • Shoe shine stand
  • Storage space
  • Newspapers/magazines
  • Hairdresser
  • Designated smoking area

Wireless internet is available in public areas and is free of charge.

Guest Parking

No parking available.

  • Spa & wellness center
  • Mini golf
  • Table tennis
  • Cycling
  • Hiking
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting room
Children's facilities
  • Children's play area
  • Children's pool
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Solarium
  • Skiing
  • Steam bath
  • Tennis court
  • Sun terrace
  • Ski school
  • Hot tub
  • Shiatsu massage
  • Ski storage
  • Library
  • Hammam
Room view
  • Mountain view
Room facilities
  • Non-smoking rooms
  • Room service
  • Work desk
  • Mini bar
  • Balcony
  • Connecting rooms
  • Terrace
  • Dressing area
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Toilet
  • Bathrobe
  • Slippers
  • Sofa bed
  • Cable TV
  • Satellite TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone



from  12 pm


until  12 pm

Children and extra beds
  • One child may stay free of charge when using existing bedding. 
  • One child may stay for free in an extra bed. 
  • Older children/adults may stay at the price of CHF 120 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

Pets are not allowed.

Travelers’ questions & answers

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The hotel includes 20 rooms, where you will feel like home away from home. The guestrooms are equipped with private bathrooms, where a hair dryer and toiletries are available. Moreover, the rooms have free Wi-Fi access and satellite TVs.

Family Junior Suite
Check Prices
Hotel Metropol Family Junior Suite
Hotel Metropol Family Junior Suite
Hotel Metropol Family Junior Suite Junior suite/family room
Hotel Metropol Family Junior Suite
Bed type: Queen Size Bed
Room facilities

    Hotel Metropol LocationWhat's nearby

    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    What's nearby.

    The hotel boasts its central location close to such attractions as The Vernissage Centre Culturel, a famous convention center, The Gorner Ridge, located approximately 5km away and The FIZ Fun In Zermatt AG, situated within 300m from the hotel.

    Tourist attractions
    • Zermatt
      2.9 mi
    Popular areas
    • City Center
      400 ft
    Places of interest
    • Gemeindeverwaltung
      1000 ft
    • Gorner Ridge
      3.0 mi
    Convention centers
    • Vernissage Centre Culturel
      400 ft
    • FIZ Fun In Zermatt AG
      1000 ft

    Local Attractions

    • The Matterhorn
      3.1 mi
    • Matterhorn Glacier Paradise
      3.7 mi
      Zermatt 3920Switzerland
    • Breithorn
      5.6 mi
    • Klein Matterhorn
      5.8 mi
    • Allalinhorn
      6.7 mi

    Near the hotel

    • Stoked Swiss Ski and Snowboard School
      1000 ft
      Bahnhofstrasse 72, Zermatt
    • Pollux
      1100 ft
    • Sunnegga Paradise
      1200 ft
    • Matterhorn Museum
      1300 ft
      Kirchplatz, Zermatt
    • Zermatt Fun
      3500 ft
      CP 281, Zermatt

    Restaurants Nearby

    • Snowboat, The Zermatt Yacht Club

      76% likes this, based on 164 reviews
      Cuisine: Grill, Healthy, Fusion, Bar
      Price Range: USD 12 - USD 47

      200 ft
      Vispastrasse 20

      Phone: +41 27 967 43 33

    • La Barrique

      65% likes this, based on 31 reviews

      100 ft
      Vispastrasse 10

      Phone: 00 41 27 966 52 00

    • Lanna Thai

      66% likes this, based on 34 reviews
      Cuisine: Thai, Asian
      Price Range: USD 50 - USD 200

      200 ft

      Phone: 4127 966 0003

    • Spaghetti factory

      Cuisine: Italian

      200 ft
      Hotel post
    • Parnass Restaurant

      74% likes this, based on 37 reviews

      300 ft
      Vispastrasse 4

      Phone: 00 41 27 967 11 79

    Getting there.

    If you travel by train, then you can easily find the hotel from the train station that is only a five-minute walk from the Hotel Metropol.

    Hotel Metropol Reviews

    Guest reviews are submitted by our customers after their stay at Hotel Metropol

    Average guest rating

    out of 10
    Based on 44 reviews

    Rating by category:


    Individual guest reviews

    • Single

      Reasonably central location but quiet. Good facilities. Friendly, helpful staff.

      • Average rating
    • Family with children

      An ideal view of the matterhorn from our nice roomy terrace, Room 1. The pool and spa were impeccably maintained and lovely, also with views of the Matterhorn.

      Everything about the hotel was top notch.

      • Average rating
    • Family with children

      Great spa, with a 11-12 by 6 meters pool, whirlpool, steam bath and sauna, quiet location yet 1 minute away from main street, nice furniture and friendly atmosphere - the owners are always present and constantly asking if everything is alright. Breakfast is correct for the hotel level, without being too generous.

      Room is not big, yet is ok and well equiped.

      • Average rating
    • Couple

      The staff was absolutely wonderful. The location is very convenient to the train station and the ski entrances. A short walk to the main part of town as well.

      We were in a top floor room and the roof was slanted so you couldn't stand up in the shower.

      • Average rating
    • Couple

      The hotel has quiet and relaxing atmosphere. The location is very good. We could see beautiful view of Matterhorn and easily access to the railway and the cable car station (to Sunnegga). I may stay here if I visit to Zermatt again.

      • Average rating
    • Family with children

      Simpathy, Service, View from bedroom, spa

      • Average rating
    • Group of friends

      Lovely hotel with gorgeous views of Matterhorn from our room and the breakfast room. Nice spa as well and staff very friendly.

      • Average rating
    • Couple

      The hotel staff were some of the friendliest and helpful that I have ever come across. And the view...

      • Average rating
    • Couple

      I've been coming to the Metropol for 30 years. The staff is friendly, the breakfasts are simple, but very good, and the rooms are clean and cozy. If you can, get one facing the Matterhorn - on a perfect weather day the view is stunning.

      The shower doors are not particularly well-designed and it is easy to cover the bathroom floor in water. But, a couple of towels, and the world is right again.

      • Average rating
    • Single

      The personnel was friendly. I arrived at 21 and the hotel restaurant was already closed. However, I could order a meal I wanted to.

      No pick up service from railway station available after 18 o'clock. My budget room was in the floor -1 and when I looked at the emergency map of the floor I discoverd that the room was for the hotel personnel. Certainly not up to **** stars even thoug ok. Long stairs to the reception, not suitable for disabled persons.

      • Average rating
    • Couple

      We liked the spa very much!!! the view is amazing also :) The breakfast was very good!!!

      The girl in the front desk didn't know anything. There is no coffee in the room. The ceiling in the bath is too low...

      • Average rating
    • Group of friends

      Fantastic hotel. Every night the owner would come around and say hi, ask us how our day had been, and be very personable. Great service, and the rooms had FANTASTIC views as well.

      • Average rating
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    Why book with us?

    Low prices
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    Free cancellations
    Usually cancellations can be made without charge close to your arrival date (check policies).
    Guaranteed room
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    Hotel Awards 2014

    SwissHOTEL AWARDSRecommendedZermattHotel Metropol

    According to guest reviews, the hotel has been rated asBest Family Hotels in Switzerland

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