Hotel Mercure Wien Westbahnhof  4 stars

Felberstrasse 4, Vienna, Austria, 1150  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Centrally located in the famous shopping district of Vienna, the deluxe four-star Mercure Wien Westbahnhof hotel is only a stone’s throw away from the Mariahilfer Street and the Imperial Palace.

Decorated in elegant classic style the residence hides behind its walls a swimming pool, a sauna and a well-equipped gym.

The hotel’s 178 individually decorated guestrooms come with wooden floors, high ceilings, climate control, satellite television, multi-line phones, private bathrooms with complimentary amenities, office desks and internet access.

The Vienna Melange restaurant and a cozy bar serve local and international cuisine.

Schwechat International Airport is 19.8km away.

The personnel at the hotel speaks English, Deutch, French, Spanish, Italiano.

Number of rooms   252.

The hotel is located just 2.4km away from the city centre, close to many historic, cultural, shopping and entertainment landmarks. The residence is nearby the Belvedere Palace, Vienna Opera House, Raimund Theatre and the Mariahilfer Street.

Distance to:

  • City Center - 2.5km
  • Airport Schwechat International - 18.4km
  • Train Station: West Railway Station - 200 m, Wien Westbahnhof Railway Station - 200 m
  • Underground station: Karlsplatz Underground Stop - 2.4km, Stephansplatz - 2.8km
  • Bus stop - 200 m

Rooms

All 178 spacious non-smoking guestrooms feature elegant furniture, deluxe fabrics, private bathrooms with signature toiletries, lounges, mini-bars, air conditioning, flat-screen TVs, in-room safes, direct-dial phones, voice mail, working desks and wireless internet connection.

Standard single room is appointed with one single bed, natural linen, a mirror, a hair dryer, a clock, a coffee-maker and turn-down service.

Standard double room comes with a double bed, a coffee-maker, an iron, a radio, a clock, a hair dryer and wake-up service.

Twin room offers two single beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, a radio and wake-up calls.

Deluxe double room is equipped with a double bed, natural bedding, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

Superior twin room has two single beds, heating, a clock, a sofa, a radio, a desk, a sitting area and pay movies.

Premier room features a queen-size bed, hypo-allergenic bedding, a closet, a dressing area, a sofa, a living room, a dining area and a cordless phone.

One child under the age of 12 may stay for free. Pets are allowed on request.

Dining options

Breakfast buffet at the price of EUR 15 per person per night is served at the Vienna Melange restaurant each morning from 7am till 10.30am.

The Vienna Melange restaurant offers traditional Austrian and international specialties daily from 7am till 11pm.

The lounge bar welcomes the guests for a vast variety of snacks and beverages every day from noon till late at night.

You can start your day with a buffet breakfast, which costs EUR 16 per person per night. 

Work

The business centre offers modern computers, printers and fax machines.

Wireless internet access is available in the entire hotel and the rate is EUR 8 per hour.

Leisure

Leisure and relaxation facilities offer a swimming pool, a sauna, a solarium, a gym and a night club.

Additional features

The guests are offered car parking, car rental, 24-hour front desk, luggage storage, laundry, dry cleaning, dining facilities, breakfast buffet, in-room breakfast, business facilities, fax and photocopying service, high-speed internet access, children's facilities, facilities for people with disabilities, leisure and relaxation facilities.

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Policies

Check-In

from  2 pm

Check-Out

until 01:00-12:00 hours

Children and extra beds
  • One child under the age of 12 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Pets allowed
  • Currency exchange
  • Elevator
  • 24-Hour Front Desk
  • Tour desk
  • Luggage storage
  • Newspapers/magazines
Internet

Hotel high-speed internet access is available in public areas and is free of charge

Wireless internet is available in public areas and is free of charge

Wireless internet is available in the hotel rooms and is free of charge

Guest Parking

Public hotel parking is possible on site and the rate is EUR 15 per day.

Services
  • Laundry
  • Shops/Commercial Services
  • Dry cleaning
  • Butler service
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Restaurant
  • Bar
  • In-room breakfast
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Sauna
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Smoking
  • Mini bar
  • Hair dryer

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All 178 spacious non-smoking guestrooms feature elegant furniture, deluxe fabrics, private bathrooms with signature toiletries, lounges, mini-bars, air conditioning, flat-screen TVs, in-room safes, direct-dial phones, voice mail, working desks and wireless internet connection.

Standard single room is appointed with one single bed, natural linen, a mirror, a hair dryer, a clock, a coffee-maker and turn-down service.

Standard double room comes with a double bed, a coffee-maker, an iron, a radio, a clock, a hair dryer and wake-up service.

Twin room offers two single beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, a radio and wake-up calls.

Deluxe double room is equipped with a double bed, natural bedding, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

Superior twin room has two single beds, heating, a clock, a sofa, a radio, a desk, a sitting area and pay movies.

Premier room features a queen-size bed, hypo-allergenic bedding, a closet, a dressing area, a sofa, a living room, a dining area and a cordless phone.

One child under the age of 12 may stay for free. Pets are allowed on request.

Standard Room For One Or Two People
Check Prices
Hotel Mercure Wien Westbahnhof Standard Room For One Or Two People
Bed type: Double Bed or Two Single Beds or One Single Bed

Comfortable room decorated in modern style offers a Double bed or two Twin beds, cozy seating area, work area, mini-bar and private bathroom with all amenities.

Room facilities
    Superior Room With Two Single Beds
    Check Prices
    Hotel Mercure Wien Westbahnhof Superior Room With Two Single Beds  Standard Room For One Or Two People
    Bed type: Two Single Beds or Double Bed or One Single Bed

    Comfortable room decorated in modern style offers two Twin beds, cozy seating area, work area, mini-bar and private bathroom with all amenities.

    Room facilities
      Privilege Room For One Or Two People
      Check Prices
      Hotel Mercure Wien Westbahnhof Privilege Room For One Or Two People  Standard Room For One Or Two People
      Bed type: Two Single Beds or One Single Bed or Double Bed

      Comfortable room decorated in modern style offers a cozy seating area, work area, mini-bar and private bathroom with all amenities. This room features an additional toiletries, one bottle of mineral water, magazines, newspapers and safe.

      Room facilities
        Standard Room With One Single Bed
        Check Prices
        Hotel Mercure Wien Westbahnhof Standard Room With One Single Bed Standard Room For One Or Two People
        Bed type: Double Bed or Two Single Beds or One Single Bed

        Comfortable room decorated in modern style offers a Single bed, cozy seating area, work area, mini-bar and private bathroom with all amenities.

        Room facilities
          Deluxe Room With One Double Bed
          Check Prices
          Hotel Mercure Wien Westbahnhof Deluxe Room With One Double Bed  Standard Room For One Or Two People

          Comfortable, more spacious room decorated in modern style offers a Double bed, cozy seating area, work area, mini-bar and private bathroom with all amenities.

          Hotel Mercure Wien Westbahnhof LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground station
          • Train Stations
          • Parks
          • Attractions for Tourists
          • Museums
          • Convention Centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          What's nearby.

          Vienna city centre is about 2.4km from the property.

          Belvedere Palace, a noted historic landmark is within 1.4km from the hotel.

          Musikverein Theatre, a popular cultural site is approximately 2km away.

          Ronacher, a well-known entertainment area is less than 2.4km away.

          Vienna Opera House is distanced about 2.2km away.

          St. Stephan's Cathedral, a popular cultural landmark is about 3km away.

          The Imperial Palace, a well-known historic site is less than 2.1km away.

          The Natural History Museum is within 1.8km from the accommodation.

          Attractions for Tourists
          • Café Galerie Kandinsky
            1.4km
          • lebemann und hirn
            1.5km
          • Parliament
            1.9km
          • Ottakringer Brauerei
            1.9km
          • The Imperial Palace
            2.1km
          Popular areas
          • Wiener Stadthalle
            500 m
          • Spittelberg
            1.4km
          • Rathausplatz
            2.1km
          General
          • Basilika Maria Treu
            1.6km
          • Maria-Theresien-Platz
            1.9km
          • Naschmarkt
            1.9km
          • Metalab
            1.9km
          • Wiener Eistraum
            2.1km
          • Neue Hofburg
            2.1km
          Train Stations
          • West Railway Station
            100 m
          • Wien Westbahnhof Railway Station
            100 m
          Convention Centers
          • vekks
            1.9km
          Shopping Areas
          • Mariahilfer Street
            900 m
          Museums
          • Technical Museum Vienna
            1.6km
          • Museumsquartier
            1.7km
          • Natural History Museum
            1.8km
          • Naturhistorisches Museum
            1.9km
          Parks
          • Vienna Volksgarten
            2.1km
          • Burggarten
            2.2km
          Theaters
          • Raimund Theater
            700 m
          • Theater an der Josefstadt
            1.5km
          • klettenheimers KleinKunstCafé
            1.6km
          • Theater an der Wien
            1.9km
          • Vienna Hofburg Orchestra
            2.1km
          • Burgtheater
            2.2km

          Local Attractions

          • Schonbrunn Palace
            2.2km
            Schlosstrasse 47, Vienna
          • Inner Ring
            1.6km
            Old Vienna, Vienna
          • Museum Quarter
            1.7km
            Museumsplatz 1, Vienna
          • Technisches Museum
            1.7km
            Mariahilfer Str. 212, Vienna
          • Volkstheater
            1.7km
            Neustiftgasse 1, Vienna

          Near the hotel

          • Museum of Contraception and Abortion
            410 m
            Mariahilfer Gurtel 37 First Floor, Vienna
          • Hofmobiliendepot (Imperial Furniture Collection)
            730 m
            7 Andreasgasse, Vienna
          • Haydnhaus
            730 m
            Haydngasse 19, Vienna
          • Children's Museum (ZOOM Kindermuseum)
            950 m
            MuseumsQuartier, Vienna
          • Haus des Meeres - Aqua Terra Zoo
            1.1km
            Fritz-Grunbaumplatz 1, Vienna
          • Torture Museum
            1.2km
            Fritz-Grunbaum-Platz 1, Vienna
          • Die Burgkapelle (Home of the Vienna Boys' Choir)
            1.4km
            Hofburg, Vienna

          Restaurants Nearby

          • Loving Hut

            85% likes this, based on 11 reviews
            Food: Vegan, Vegetarian

            70 m
            Neubaugurtel 38/5

            Phone: 01 2939182

          • Konoba Pescaria

            78% likes this, based on 28 reviews
            Food: Mediterranean, Croatian

            230 m
            Goldschlagstrasse 22

            Phone: (0) 1 9823013

          • Namaste

            84% likes this, based on 6 reviews
            Food: Indian

            270 m
            Seidengasse 41
          • Cafe Westend

            330 m
            Mariahilfer Strasse 128

            Phone: 01 5233183‎

          • Tsing Tao

            67% likes this, based on 27 reviews
            Food: Chinese, Dim Sum

            300 m
            Gerstnerstrasse 5

            Phone: +43(1)8923227

          Getting there.

          Schwechat International Airport is within 19.8km from the property.

          Airport transportation is possible on site.

          Getting around.

          South Railway Station is within 3.3km from the property.

          Vienna West Train Station is just 100m away

          Karlsplatz Underground Station is approximately 2.3km away.

          Stephansplatz Underground Station is about 2.7km away.

          The nearest bus stop is less than 100m away.

          Public parking is possible on site and the rate is EUR 15 per day.

          Hotel Mercure Wien Westbahnhof Reviews

          Guest reviews are submitted by our customers after their stay at Hotel Mercure Wien Westbahnhof

          Average guest rating

          6.8
          out of 10
          Very good
          Based on 160 reviews

          Rating by category:

          Dining
          8.1
          Location
          7.8
          Rooms
          7.0
          Service
          6.5
          Value
          6.8

          Individual guest reviews

          • Convenient location close to westbahnhof, the stay is worthwhile at the budget price and the Front office staff helped us to check in is the best among all. Rooms are super quiet and breakfast is Great. Facility is good.

            Area westbahnhof station is a little run down and the hotel receptionists at late night are not of a help at all. Internet is too expensive, elevators are too slow and small.

            My rating for the hotel:

            • Average rating
              7.6
            • Location
              8
            • Rooms
              8
            • Service
              8
            • Value
              6
          • The view is good and stuff are friendly. Service could be improved, rooms are not at all small like some people write on the review and breakfast is nice, found nice vegan food.

            The location is not great and the noisy street below didn't help much. The hotel is old, internet access is too expensive and toilet seat dirty and marked.

            My rating for the hotel:

            • Average rating
              8.2
            • Location
              7
            • Rooms
              7
            • Service
              10
            • Value
              9
          • Good location near westbahnhof bus/ and tram as well. Hotel staff very helpful and the price is reasonable. Service could be improved, the beds are very comfortable and the bathroom is big, clean, the mirrors are clean, the toilets are spotless. The breakfast offerings are generous, the Zipfer beer is lovely and the Alt Wiener Rostbraten is gorgeous.

            Not much of a view, a busy street and not possible to stay more than one night. Does not worth the money, one relatively elder lady at reception is not friendly and the shower is weak and hard to control the temperature. The elevator is a bit old, no coffee maker in this day and age is ridiculous.

            My rating for the hotel:

            • Average rating
              7.4
            • Location
              9
            • Rooms
              8
            • Service
              9
            • Value
              7
            • Dining
              4
          • Very good location, very near to the station and excellent for few days stay in hotel for tourism and business. Staff courteous and helpful, comfortable beds, the BEST breakfast I had in Austria.

            A bit outdated and small rooms.

            My rating for the hotel:

            • Average rating
              7.8
            • Location
              9
            • Rooms
              7
            • Service
              9
            • Value
              6
          • Excellent location right next to train station and bathroom are huge compared to other hotels. The rooms are good.

            Reception staff unfriendly.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              7
            • Rooms
              10
            • Service
              7
            • Value
              10
          • Breakfast was good and we were close to the under ground made easy to move about the city, this hotel was very nice and clean. The staff were very helpful and the shower was fine.

            Room was not bad, tidy.

            My rating for the hotel:

            • Average rating
              5.8
            • Location
              8
            • Rooms
              7
            • Service
              6
            • Value
              2
          • Just a minute walk to the metro stop/, about this hotel the only positive thing I can say that `s has good location and staff are helpful and friendly,room was first class,food and choice excellent.

            Poor accommodation, overpriced and terrible coffee, clean not a 4* Menu.

            My rating for the hotel:

            • Average rating
              7.4
            • Location
              10
            • Rooms
              8
            • Value
              4
          • Great location, very convenient to the train station and underground, breakfast spread at the hotel was very good. Reception staff were friendly, efficient and beds were fine.

            The rooms were unclean.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              10
            • Rooms
              6
            • Service
              6
            • Value
              10
          • Excellent location and just a few minutes for reaching the subway. A really good value hotel and nice lobby. Some staff very helpful and free cable internet. Great mattresses and pillows, wonderful breakfast.

            The room is very small.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              8
            • Rooms
              8
            • Service
              7
            • Value
              7
            • Dining
              10
          • Good location and near main train station. Very nice hotel in Vienna, very big spacious lobby and every member of the staff were helpful and friendly. The rooms were adequate and the restaurant was fabulous.

            Internet service was available for free.

            My rating for the hotel:

            • Average rating
              7.4
            • Location
              8
            • Rooms
              8
            • Service
              6
            • Value
              5
            • Dining
              10
          • Location is good, our stay in Mercure Westbahnhof is very pleasant and staff are very kind. Room is very clean and restaurant are friendly.

            Busy hotel, uncomfortable bed and breakfast is toooooo expensive.

            My rating for the hotel:

            • Average rating
              7.4
            • Location
              4
            • Rooms
              6
            • Service
              8
            • Value
              9
            • Dining
              10
          • The location is great and hotel itself is very good. Staff are very friendly, rooms are clean, fresh towels everyday.

            Not far from busy street, poor service and the door of the bathroom was broken.

            My rating for the hotel:

            • Average rating
              8.6
            • Location
              9
            • Rooms
              7
            • Service
              8
            • Value
              10
          • Good location for the stawtion, very near to the West Station and really nice China Restaurant across the road. Great place to stay, not at all Worth the Money and free wifi in the lobby tough. Friendly staff at front desk and bathroom as well. Mattress was reasonably comfortable, breakfast were excellent.

            The hotel itself is not in the ring most of the tourist attractions are and room is small.

            My rating for the hotel:

            • Average rating
              7.8
            • Location
              9
            • Rooms
              6
            • Service
              10
            • Value
              6
            • Dining
              8
          • The location was good and the underground station in the Westbahnhof was just a few minutes' walk away. The hotel was clean and comfortable, the staff were very courteous and helpful. The bathroom was spacious, breakfast was great.

            Slightly expensive for a no frill stay and noisy street at night. The service provided was poor and the room was too hot. The elevator was very loud and right outside my door.

            My rating for the hotel:

            • Average rating
              7.4
            • Location
              9
            • Rooms
              9
            • Service
              5
            • Value
              5
            • Dining
              9
          • Good arrangement from the center and near train station. Tram in front of hotel and for the price we paid we got more than expected. The interior design of my room was excellent, the service was superb and the bed itself was quite comfortable.

            Quality of food served in restaurant is extremely poor and breakfast is expensive.

            My rating for the hotel:

            • Average rating
              8.8
            • Location
              8
            • Rooms
              10
            • Service
              10
            • Value
              8
            • Dining
              8
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          Hotel Awards 2014

          AustrianHOTEL AWARDSRecommendedViennaHotel Mercure Wien Westbahnhof

          According to guest reviews, the hotel has been rated asBest 4 Star Hotels in Austria

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