Hotel Las Palapas - Playa del Carmen  4 stars

Calle 34 Entre 5A. Avenida Y Z, Playa del Carmen, Mexico, 77710  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Hotel Las Palapas is a 4-star property in the heart of Playa del Carmen. The building was renovated in 2012.

This hotel is located in a charming area and 2.0km from Sian ka'an Jeep Tour Expedition, Casa Cenote and Church of Guadalupe. 20 minutes away from Playa del Carmen city center.

This unique hotel boasts close proximity to palm trees and a tropical garden.

20 minutes' drive from Cozumel airport.

Rooms

All 75 air-conditioned guestrooms feature Wi-Fi, a telephone, a seating area, a sofa and armchairs. They are fitted with a hairdryer and a shower in the en-suite bathrooms.

Eat

A rich buffet breakfast is served every morning. Mexican dishes are served in the gastronomic restaurant. Soft drinks are offered in the cocktail bar.

Work

Guests will benefit from porter service, shopping service and medical service along with a souvenir shop, a garage and free parking.

Relax

The on-site spa center offers shiatsu massage, a wellness center and a health club. Such sports activities as diving, beach volleyball and scuba diving are provided on-site.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Public hotel parking is possible on site.

Year renovated   2012.  Number of rooms   75.

City Center Playa del Carmen - 3700 ft
Airports Cozumel (CZM) - 12.0 mi, Cancъn International (CUN) - 30.8 mi
Restaurants Ah Cacao Chocolate Cafe (cuisine: Dessert, Coffee Shop, Ice Cream) - 200 ft, Oh Lala (cuisine: International) - 600 ft
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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Bus parking
  • Concierge desk
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/commercial Services
  • Medical Facilities Service
  • Laundry
  • Shuttle service
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Outdoor pool
  • Fitness center
  • Exercise gym
  • Beach access
  • Parasols
  • Shiatsu massage
Room view
  • Garden view
  • Pool view
  • Rainforest view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Balcony
  • Terrace
Living Area
  • Sitting area
Bathroom
  • Hair dryer
  • Shower
Media
  • Internet access
  • TV

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

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Double Room
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Hotel Las Palapas Double Room
Hotel Las Palapas Double Room
Hotel Las Palapas Double Room
Hotel Las Palapas Double Room Pool
Bed type: Double Bed or 1 King or 1 Double bed or King Size bed
View: Garden view, Rainforest view, Pool view
Room facilities
    Second-Floor Double Room
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    Bed type: 1 King or 1 Double bed
    Room facilities
      Beachfront Bungalow
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      Room facilities
        Superior Room
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        Bed type: Double Bed or 2 Single beds
        View: Garden view, Rainforest view
        Deluxe Room
        Check Prices
        Bed type: Double or Twin beds

        Hotel Las Palapas LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        Popular areas
        Places of interest
        • Terminal foránea de autobuses ADO
          1400 ft
        • 28 de Julio Square
          1700 ft
        • Church of Guadalupe
          1.2 mi
        Marina

        Local Attractions

        • Sian ka'an Jeep Tour Expedition
          1.5 mi
          Monte de los Cibeles, Playa del Carmen
        • Temazcal Natura
          1.5 mi
          Monte de los Cibeles, Playa del Carmen
        • Casa Cenote
          1.6 mi
        • Cenote Chaak Tun
          2.1 mi
          Av. Juarez, Playa del Carmen
        • Whale Shark Tour
          2.1 mi
          Playa Del Carmen-Isla Mujeres -Holbox

        Near the hotel

        • Riviera Art Gallery
          1300 ft
          20th Street between 5th Av. & 10th Av., Playa del Carmen

        Restaurants Nearby

        • Ah Cacao Chocolate Cafe

          83% likes this, based on 947 reviews
          Cuisine: Dessert, Coffee Shop, Ice Cream, Café
          Price Range: USD 6 - USD 21

          200 ft
          5th Ave & Constituyentes

          Phone: +52 984 803 5748

        • Oh Lala

          96% likes this, based on 529 reviews
          Cuisine: International
          Price Range: USD 7 - USD 30

          600 ft
          Calle 14 bis between 10th & 15th Av.

          Phone: 9841274844

        • Kaxapa Factory

          80% likes this, based on 564 reviews
          Cuisine: Vegan, Organic, Venezuelan
          Price Range: USD 5 - USD 9

          600 ft
          Av Constituyentes, betwen 10 and 15 avenues

          Phone: 9841471645

        • Coffee Stop

          94% likes this, based on 121 reviews
          Cuisine: Café, Bagels
          Price Range: USD 4 - USD 7

          1400 ft
          Calle 10 North

          Phone: 984 803 4365

        • Los Tabernacos Bistro Lounge

          88% likes this, based on 303 reviews
          Cuisine: Bar
          Price Range: USD 7 - USD 16

          2600 ft
          1st Avenue North between 10 y 12

          Phone: 984-803-1674

        Hotel Las Palapas Reviews

        Guest reviews are submitted by our customers after their stay at Hotel Las Palapas

        Average guest rating

        8.4
        out of 10
        Exceptional
        Based on 40 reviews

        Rating by category:

        Value
        8.4
        Dining
        8.4
        Location
        9.4
        Service
        8.6
        Rooms
        8.2

        Individual guest reviews

        • Family with children

          Great location. Friendly staff. Vey cosy inveronment with all the green plants and nice flowers. Relaxing feeling.

          Bad communication between reception and cleaning department, we asked (and asked again) for more towels and some glasses (only got 2 although that we were 4 people living in the room).

          • Average rating
            7.8
        • Couple

          Excellent location beach front, really close to 5th avenue and all restaurants and shops. The hotel is surrounded by beautiful nature. Good breakfast, although it could be more varied. Staff is kind and most of the time efficient

          Really poor room cleaning, be surrounded by nature doesn't mean you have to find cockroaches in the room every day!! Better bring your own mosquito repellents

          • Average rating
            5.4
        • Couple

          Location of the hotel and the beach. Overall a nice stay.

          Wifi connection does not work 90% of the time and food in the beach restaurant is pretty horrible.

          • Average rating
            7.8
        • Couple

          the cabanas are very nice.the retaurant staff is so amazing and the included breakfast was fabulous

          The staff at reception is not welcoming or profssional.I asked to see the bungalow first before I agreed to take t and it smelled like urine in there.They said it was normal because of the rain..I refused to take it and asked for another cabana.They have attitude.

          • Average rating
            8.2
        • Older travelers

          We like everything. It was a great vacation week. We recommend it 100 % to everybody that wants to have a real peaceful, enjoyable, fun and great week at the most beautiful beach at Playa del Carmen.

          • Average rating
            10.0
        • Single

          It's situation

          The price you quoted me did not include tax which meant I had to pay an extra $200+ which was an unpleasant surprise

          • Average rating
            6.2
        • Older travelers

          It's an oasis in the middle of town. Beach front property, easy walk to all the restaurants and shopping.

          The bed was hard.

          • Average rating
            9.2
        • Couple

          Great location, great beach area. We walked along the beach of PDC and can say undoubtedly the northern area of PDC has the nicer beaches.

          The hotel layout is great but the hotel rooms need updating. The room we were assigned was not the room we saw in the photo on Bookings. The staff was kind enough to move us to another room though it was still not what we expected based on the photo on bookings. Also, we had a difficult time with the hotel's arrangements for our taxi to the airport. We were scheduled to leave at 3:30 am and when we arrived on time at concierage the taxi service never arrived, they seemed to just have forgotten. We waited for almost 30 minutes to have a new taxi arrrive. We were told by the night bookkeeper that the concierage staff arranges the taxi service on their own so the hotel is not responsible. The weird part is that we paid concierge directly for the taxi service and got a receipt. When the taxi did not arrive we asked the night bookkeeper to return our money, he said he would pay the new taxi directly. When the new taxi arrived the cost was less than what the night bookkeeper quoted us -- luckily we asked the taxi driver before the night bookkeeper was able to speak to him to get the correct info. So be careful.

          • Average rating
            6.2
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        Why book with us?

        Low prices
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        Free cancellations
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        Hotel Awards 2014

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenHotel Las Palapas

        According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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