The facilities were super nice. Stunning gardens, large modern rooms with hammocks, and a spacious main building in the Hacienda. Helpful staff, including smiling car attendants and attentive maitre D', Luis Barbaechea and Gabriel. Quiet location away from noise, surrounded by nature.

Absolutely nothing to say about dislikes.

Room was good sized. It's literally just a walk down to Acuaparque

really spectacular location. we would book here again. a patio is why we chose it.

No negatives from this place.

We loved the peaceful location of this hotel surrounded by beautiful gardens, and how close it was to the airport. The Hotel facilities and cleanliness were superb, and the parking and transportation services were excellent. The staff were friendly and always ready to help. The breakfast provided had a great range of Mexican specialties that we really enjoyed.

Nothing to complain about at all.

This hotel is a hidden retreat offering luxury and exclusive amenities. The outdoor swimming pool, massage and garden area are outstanding and ensured our relaxation. The service is top-notch, with the staff always available to fulfill our needs. The room advantages were impressive, with exclusive facilities that exceeded our expectations.

We experienced a minor issue with the snack bar - it lacked variety and did not offer many options for guests. Nonetheless, the restaurant and bar/lounge area made up for this, offering delectable dishes and cocktails.

The hotel's location is calm, surrounded by lovely gardens and in a residential area, which made it feel peaceful and less touristy. The rooms were large, clean and had modern bathrooms. The breakfast had delicious and plentiful authentic Mexican options. The staff were helpful and friendly, and the pools were a bonus.

The service was inconsistent and let down the otherwise pleasant stay.

The hotel had stunning gardens, perfect to take pictures and unwind after a busy day in the city. The rooms were modern and spacious, with comfortable hammocks inside. The location was convenient, close to road links to travel around the city quickly. The staff was always friendly and helpful.

There was inconsistency in service, with long wait times for food and sometimes items not being available. The lobby had uncomfortable chairs and average decor. It was a bit out of the way from the main city center, which could be inconvenient for those without a car.

Huge, comfortable rooms and excellent location

The hotel has huge, comfortable rooms with a good range of amenities that business travelers need. The location is brilliant, making it easy to get around and explore the city, and it’s not too far from the airport. , the staff is always attentive and helpful with arranging transportation and providing local recommendations.

Food and beverage services at this hotel could use some attention and improvement. The kitchen standards are not always consistent, and breakfast can be particularly hit-or-miss, depending on the day.