staff is really helpful and attentive and you can park your car onsite. the location is handy and the best, 1 mile from hakodate morning market. it's in a nice building in the excellent area.

Good sized and cool room and incredible view of Hakodate mountain. Comfortable bed and clean bathroom. Location so close to the Hakodate Morning Market, the train station and also hot spring facility, and the centre and most attractions, including the ropeway to Mt Hakodate.

Great location, comfortable beds, good breakfast, attentive staff, nice onsen.

Everything was spot on.

Great location just a few minutes away from the train station and accessible transportation. The breakfast was delicious and provided excellent value for money, and the staff was very polite and helpful. Room service was prompt and accommodating.

Cannot find any fault.

We had a very comfortable stay at this business hotel. The venue was fairly clean and our room was immaculately clean. The best part were the amazingly nice and very pleasant staff. The room with an exceptional included breakfast. Besides, the location was particularly good and excellent for our stay, within 10 minutes' walk of Hakodate Morning Market.

The hotel had free Wi-Fi and a 7-11 nearby, which was convenient. It was also close to public transportation. The staff was friendly and provided clear directions to nearby attractions.

The room was quite small and lacked amenities like a mini-fridge or complimentary breakfast. The walls were thin and noise from other guests could be heard during the night, making it difficult to sleep.

The location of this hotel is amazing, just a few minutes walk from the JR Hakodate station. I loved the convenience of being so close to transportation options. The in-house onsen bath was a fantastic bonus, providing a relaxing way to unwind after a day of exploring. The breakfast offered a variety of options, from traditional Japanese dishes to western-style choices, and the coin-operated washing machine came in handy. I highly recommend Route Inn for its great location and amenities.

I had an enjoyable stay at this hotel! The location was fantastic as it was just a short walk from the JR train station, making it convenient for exploring the city. The hotel itself was warm, cozy, and clean, providing a comfortable retreat from the cold winter weather. I particularly liked the included breakfast, which was exceptional with a variety of delicious options to choose from. The staff were friendly and attentive, ensuring a pleasant stay overall.

All was well, no major issues to mention.

The staff is very friendly and accommodating, making the stay very enjoyable. The rooms are clean and comfortable, and the included breakfast is exceptional.

All was good, no complaints.

Great location close to train station and plenty of food options nearby. Staff were friendly and accommodating.

Rooms were extremely small, especially for someone overweight, and shower rooms were almost unusable. Check-in and check-out times were inconvenient for a romantic escape.

This hotel is incredibly convenient, located right next to the Hakodate train station. It's just a short walk from the JR station, making it perfect for travelers arriving by train. The location is also ideal for exploring the city, with the morning fish market and plenty of food options nearby. The hotel is clean and offers basic amenities, including free Wi-Fi and a breakfast included in the room rate.

All was fine, nothing that needs improvement.

The hotel's location makes it convenient for exploring the city, with the tram station right in front and easy access to the main train and bus stations. The rooms and bathrooms are clean, and the in-house onsen is a great way to relax after a day of sightseeing. The breakfast is reasonable and includes both Western and Japanese options.

The hotel could improve its communication with guests during check-out, as some visitors have reported receiving phone calls at exactly 10am.