Frank Hotel San Francisco - 旧金山

Located in theatre zone on Union Square, the Maxwell Hotel we found to be a good value in an excellent location.

The hotel location surprisingly is almost right next to the Westin St.

The location is great, right next to the St.

The only redeeming feature of this hotel was a guy who was on the desk for our arrival who helped us loads with getting about and also making sure we didnt get ripped on the taxi ride to the airport.

BART station, so easy to get to SFO or OAK airport if yo do not have too much luggage walk with.

I think we stayed on the 3rd floor and our room was quite big and had a king bed in it, there was a sink in the room and then a separate bathroom with a bath, shower, toilet and sink.

The rooms look nothing like the website photos, the bathroom is old, the bed is basic and thin, the tv is the size of my laptop screen and the overall features are just plain old.

Jim, at the front desk was helpful and since all the double bed rooms were taken, he switched us to a King room with a roll away.

We were upgraded without asking to a JR suite due to only DBL Bed rooms were smoking.

The room was really comfortable -- two TVs, well appointed yet small bathroom, two couches, huge King-sized bed.

Had a meal in the attached restaurant which was very nice, although didn't have breakfast there.

The restaurant (Max's) served great breakfasts, lunches and dinners.

There are plenty of other restaurants within one block radius for breakfast/lunch and we tried them all - prices are about the same - Lori's is good, watching the grill man at the Parkcrest is fun, Daily Grill is nice, as is O'Doul's.

The hotel restaurant is a little pricey for what you get but there are plenty suitable restaurants in the area.

The bar / restaurant - we walked out because the bartender spent more time chatting it up with coworkers rather than take our order - too bad as we like to drink:).

The next day the manager changed us to a completely renovated stylish and confortable room (408), so the front desk manager and concierge had lied about the lack of such rooms.

Friendly staff and the receptionist was extremely kind giving every kind of support we needed.

Car parking is expensive and in short supply.

The lifts (elevators, whatever) were a nightmare!

When we were trying to get down to the lobby to check out, we had to let at least 5 lifts go as they were already full with either guests and suitcases, or staff members with carts filling all the space.

The hotel's free wireless wireless Wi-Fi was both reliable and fast.

Nell’atrio c’è la connessione Wi-Fi, funziona benissimo, mentre la connessione che avevamo in camera lasciava molto a desiderare.

Rooms were quite small and basic although clean and tidy.

Rooms are spacious, well-appointed and clean.

The bathroom was clean although it could use some updating.

Our room was very spacious and clean (rm 1204).

The room was on the small side, but comfortable and clean.