Hotel Excelsior - Zermatt

Hofmattstrasse 38, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Excelsior - Zermatt

 Free Wi-Fi
 Sports activities

Tennis court

Cycling

Hiking

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Children's play area

 Pets

Pets allowed

 Shuttle

Free shuttle service

Overview

The quiet Hotel Excelsior offers spacious rooms with panoramic views over Matterhorn. Since 1964, it has been a prominent hotel in the center of Zermatt.

Many Zermatt sights, including Forest Fun Park, Matterhorn Glacier Paradise and Gorner Ridge are 10 minutes drive from the hotel. A 5-minute walk will take you to Pollux, Ski Lift Zermatt - Furi and Matterhorn Museum.

It lies only 350 meters away from Zermatt GGB train station. This hotel is quietly located close to Malpensa airport.

Rooms

This property counts 20 guestrooms featuring Large Twin Room, Small Double Room and Deluxe Double Room. They are fitted with a bathtub, a hairdryer and a shower in the en-suite bathrooms.

Eat

French dishes are served in the garden restaurant.

Services

Guests will benefit from porter service, wake up service and laundry and also appreciate a safe deposit box, a lift and a designated smoking area available on-site.

Relax

Hotel Excelsior provides a play area for children. Guests will take advantage of skiing, hiking and cycling available on-site.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in the business center for free.

Guest Parking

No parking available.

Year renovated   2012.  Number of rooms   20.

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Facilities

General

  • Free Wi-Fi
  • Front desk
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Ski storage
  • Elevator

Activities

  • Skiing
  • Cycling
  • Hiking

Services

  • Free shuttle service
  • Laundry
  • Wake up service

Dining facilities

  • Restaurant
  • Fine dining
  • Bar/Lounge

Meeting facilities

  • Meeting room

Children's facilities

  • Children's play area

Leisure facilities

  • Tennis court
  • Garden area

Room view

  • City view

Room facilities

  • Mini-Bar
  • Sitting area
  • Dressing area
  • Mirror

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    400 ft
Airports
Train Stations
  • Zermatt GGB
    1400 ft
  • Zermatt
    1700 ft
Bus stop
  • 7.3 mi
Restaurants
  • Le Mazot
    0 ft
  • Parnass Restaurant
    200 ft
Ski areas
  • Pollux
    1200 ft
  • Zermatt-Matterhorn Ski Resort
    2.0 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    20

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Excelsior Small Double Room small room king size bed northHotel Excelsior Small Double RoomHotel Excelsior Small Double Room
Small Double Room
Bed type: King Size bed
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  • Private bathroom
— Less information+ More information

small room with a queen-sized bed on the north side with view to the village, TV/radio, telephone, minibar and safety box Renovated bathroom with shower/WC and hairdryer.

Room facilities
    Hotel Excelsior Large Twin RoomHotel Excelsior Large Twin RoomHotel Excelsior Large Twin Room View
    Large Twin Room
    Bed type: 2 Single beds
    Check Prices
    • Shower
    — Less information+ More information

    Twin-room with bathtub or shower/WC,balcony with a fantastic view of the old part of the village and of the famous Matterorn

    Room facilities
      Hotel Excelsior Large SuiteHotel Excelsior Large Suite
      Large Suite
      Bed type: Double Bed
      Size: 455 sq. feet
      Check Prices
      • Shower
      — Less information+ More information

      One large suite on the south side with a fantastic view to the old part of the village and of the famous Matterhorn. The large separately sleeping room with TV/radio and balcony. The sliding door to the living room, with sofa, minibar, TV/Radio, phone, safety box and balcony. The large bathroom with double washbasin, bathtub and shower/WC, towel heating and hairdryer.

      Room facilities
        Hotel Excelsior Large Junior SuiteHotel Excelsior Large Junior Suite
        Large Junior Suite
        Size: 380 sq. feet
        Check Prices
        • Shower
        — Less information+ More information

        Junior Suite with a small living room and sliding door to the seperat sleeping room with balcony large bathroom with shower/WC and towelheater

        Room facilities
          Hotel Excelsior Double RoomHotel Excelsior Double Room Hotel informationHotel Excelsior Double Room
          Double Room
          Bed type: Double Bed
          Size: 305 sq. feet
          Check Prices
          — Less information+ More information

          This room features views of the old city centre and the Matterhorn.

          Room facilities
            Hotel Excelsior SuiteHotel Excelsior SuiteHotel Excelsior Suite Hotel information
            Suite
            Bed type: Quad
            Size: 455 sq. feet
            Check Prices
            • Shower
            — Less information+ More information

            This suite is south-facing. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Extra Bed Rates).

            Room facilities
              Hotel Excelsior Junior SuiteHotel Excelsior Junior SuiteHotel Excelsior Junior Suite
              Junior Suite
              Bed type: Quad
              Size: 380 sq. feet
              Check Prices
              • Shower
              — Less information+ More information

              This Junior Suite is north-facing and looks out to the village. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Extra Bed Rates).

              Room facilities
                Hotel Excelsior Deluxe Double Room Hotel informationHotel Excelsior Deluxe Double RoomHotel Excelsior Deluxe Double Room
                Deluxe Double Room
                Bed type: Double Bed
                Size: 315 sq. feet
                Check Prices
                • Private bathroom
                — Less information+ More information

                Nice new de Luxe double room on the south side with a fantastic view to the old part of the village and of the famous Matterhorn, minibar, TV/radio, phone and safety box. Separate toilet, bathroom with bathtub or shower, make-up table and mirror.

                Room facilities
                  Hotel Excelsior Economy Double Room Hotel informationHotel Excelsior Economy Double RoomHotel Excelsior Economy Double Room
                  Economy Double Room
                  Bed type: Double Bed
                  Size: 165 sq. feet
                  Check Prices
                  • Shower
                  — Less information+ More information

                  This room is north-facing and looks out to the village. Please note that extra beds are not available in this room type.

                  Room facilities

                    How to reach hotel

                    hotel Hotel Excelsior - Zermatt Zermatt location
                    Show big map »

                    Hotel Address:

                    Hofmattstrasse 38, Zermatt, Switzerland, 3920

                    Get directions
                    City Center
                    • Zermatt
                      400 ft
                    Airports
                    Train Stations
                    • Zermatt GGB
                      1400 ft
                    • Zermatt
                      1700 ft
                    Bus stop
                    • 7.3 mi
                    Restaurants
                    • Le Mazot
                      0 ft
                    • Parnass Restaurant
                      200 ft
                    Ski areas
                    • Pollux
                      1200 ft
                    • Zermatt-Matterhorn Ski Resort
                      2.0 mi
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2012
                    • Number of rooms:
                      20

                    Hotel Awards

                    SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                    According to guest reviews, the hotel has been rated as
                    Best Family Hotels in Switzerland

                    Use Badge

                    Hotel Excelsior Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point
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                    What's nearby

                    Tourist attractions

                    • Zermatt - 2.9 mi

                    Popular areas

                    • City Center - 400 ft

                    Places of interest

                    • Gemeindeverwaltung - 700 ft
                    • Gorner Ridge - 3.0 mi

                    Convention centers

                    • Vernissage Centre Culturel - 400 ft

                    Amusement

                    • FIZ Fun In Zermatt AG - 700 ft

                    Local Attractions

                    • The Matterhorn - 3.1 mi
                      ZermattSwitzerland
                    • Breithorn - 5.5 mi
                      ZermattSwitzerland
                    • Allalinhorn - 6.7 mi
                      Saas-Fee
                    • Matterhorn Glacier Paradise - 3.7 mi
                      Zermatt 3920Switzerland
                    • Klein Matterhorn - 5.7 mi
                      Switzerland

                    Near the hotel

                    • Stoked Swiss Ski and Snowboard School - 700 ft
                      Bahnhofstrasse 72, Zermatt
                    • Pollux - 1200 ft
                      ZermattSwitzerland
                    • Zermatt Fun - 3200 ft
                      CP 281, Zermatt
                    • Matterhorn Museum - 900 ft
                      Kirchplatz, Zermatt
                    • Sunnegga Paradise - 1600 ft

                    Restaurants Nearby

                    • Le Mazot - 0 ft

                      Phone: 41 027 966 06 06

                      60% likes this, based on 55 reviews

                    • Biner - 200 ft

                      Address: Uferweg 1
                      Phone: +41 279676167

                      72% likes this, based on 33 reviews

                    • Vieux Valais - 200 ft

                      Address: Hoffmattstrasse

                      63% likes this, based on 40 reviews
                      Cuisine: Italian

                    • Parnass Restaurant - 200 ft

                      Address: Vispastrasse 4
                      Phone: 00 41 27 967 11 79

                      85% likes this, based on 37 reviews

                    • Z'ART - 200 ft

                      Address: Zum Steg 3
                      Phone: + 41 27 967 45 25

                      74% likes this, based on 57 reviews
                      Cuisine: Wine Bar, Brasserie, Bar, Diner
                      Price Range: USD 12 - USD 48

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2012
                    • Number of rooms:
                      20

                    Hotel Awards

                    SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                    According to guest reviews, the hotel has been rated as
                    Best Family Hotels in Switzerland

                    Use Badge

                    Hotel Excelsior Reviews

                    Guest reviews are submitted by our customers after their stay at Hotel Excelsior

                    Average guest rating

                    8.8out of 10
                    Exceptional
                    Based on 43 reviews

                    Rating by category:

                    Location
                    6.0
                    Rooms
                    8.0
                    Service
                    6.0
                    Value
                    6.0
                    Dining
                    6.0

                    Individual guest reviews

                    • Older travelers
                      8.2

                      nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

                      would stay there again.. no complaints.

                    • Older travelers
                      10.0

                      Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

                      Restaurant closed for evening meals, as "out of season".

                    • Couple
                      10.0

                      perfect location, nicely renovated rooms, friendly service

                    • Older travelers
                      7.0

                      Location close to rail. Nice breakfast. Very helpful staff.

                      We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

                    • Single
                      7.8

                      The staff is friendly, cosy room with balcony.

                    • Couple
                      9.6

                      This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.

                    • Older travelers
                      9.6

                      Very informal, staff helpful, views from room. Resturant available in hotel with compeditive prices. Room facilities and confort.

                      New hotel being built within 100 mtr over next 2 years so crane obscures the perfect view of the Matterhorn.

                    • Group of friends
                      9.6

                      Room was so clean, just lovely & location perfect

                      Needs more pillows

                    • Family with children
                      8.8

                      As we were travelling with 2 kids, they upgraded us to a suite without any extra cost... the room had Matterhoen view, it was a nice cosy room, very clean and welll maintained. The restaurant staff was very helpful. We are pure vegeterian and they had no dishes to suit us... so on our request they made Maggi for us...(we gave them the maggi)... and there was no charges for these services. Also as and when required they helped us in warming milk (we provided milk), again with no extra charges... But yes, the staff (Reception and restaurant) looks slightly stiff in body language... but they are good.

                      Teh reception staff was a bit stiff in body language

                    • Family with children
                      7.8

                      Very nice Hotel, clean and good location, close to the center of the town. Breakfast was very good. We liked it very much !!!

                    • Group of friends
                      9.6

                      Clean room. Friendly and accommodating staff - packed breakfast when we plan to head out early the next day.

                      N.A.

                    • Couple
                      9.2

                      very friendly staff. the hotel is run by a family and they make you feel like at home. A strong positive that hotel guests were mostly mature couples from switzerland with no noisy foreigners. Location is very convenient right in the center of the town only 7 min walk from Rothorn lift, 10 min walk from Gornegrat train and next to a bus stop to Matterhorn area. Ideal for a 3-4 days ski weekend. Would consider coming back.

                      The hotel room was somewhat small, but it didn't really matter for us since we we leaving early to the sloped and coming back late in the evening. The breakfast could have been a bit better with some more warm dishes, but again only a minor negative.

                    • Older travelers
                      8.2

                      Very friendly staff. Good breakfast. Good rooms, especially with the view on Matterhorn.

                    • Older travelers
                      7.8

                      Cosy, traditional hotel, made special by the wonderful friendly staff, Perfect location for everywhere!

                      The rooms are amzingly small. You cant even pass each other, but its a traditional hotel and adds to the charm

                    • Group of friends
                      7.8

                      The breakfast was wonderful. Lots of choices. Very fresh. Nice dining room and friendly staff.

                      The room was smaller than we expected but there was a storage/closet/cupboard in the room. Nowhere really to put large luggage if you don't want to unpack all for 1 night. The tulle (netting material) that was used to decorate throughout the hotel is not necessary here. (Along shelf spaces, in planters, window sills). It just doesnt belong and takes away from the Swiss ambience we like.

                    How to reach hotel

                    hotel Hotel Excelsior - Zermatt Zermatt location
                    Show big map »

                    Hotel Address:

                    Hofmattstrasse 38, Zermatt, Switzerland, 3920

                    Get directions
                    City Center
                    • Zermatt
                      400 ft
                    Airports
                    Train Stations
                    • Zermatt GGB
                      1400 ft
                    • Zermatt
                      1700 ft
                    Bus stop
                    • 7.3 mi
                    Restaurants
                    • Le Mazot
                      0 ft
                    • Parnass Restaurant
                      200 ft
                    Ski areas
                    • Pollux
                      1200 ft
                    • Zermatt-Matterhorn Ski Resort
                      2.0 mi
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Year renovated:
                      2012
                    • Number of rooms:
                      20

                    Hotel Awards

                    SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                    According to guest reviews, the hotel has been rated as
                    Best Family Hotels in Switzerland

                    Use Badge

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