Loved the homely style, felt like I was in Grandma's house. The tour desk helped me explore the surrounding villages' historical attractions. Free Wi-Fi meant I could continue scrolling social media while pretending to enjoy the beautiful Lake Titicaca.

It was truly delightful to freeze in the bitterly cold room, just like the staff in their jackets and hats. So thoughtful of them!

The homely style of the hotel with embellished wood details and decorative rugs gives a cozy and inviting atmosphere, making you feel right at home.

Unexpected stairs near the rooms.

The hotel is very conveniently located just off the main pedestrian street, making it easy to explore the city and find great restaurants nearby. The staff is friendly and attentive, providing excellent service throughout our stay. The rooms are spacious, well-decorated, and have comfortable beds, perfect for a good night's sleep. We also appreciated having breakfast included, which was a nice bonus.

Room temperature could be better regulated.

The Kaaro Hotel El Buho has a great location, facing the church in Puno. The room I stayed in was clean and had an ensuite shower room. Plus, it was a relief to have hot water available, even though it took a while for it to warm up.

There were a couple of minor issues during my stay. the room smelled a bit moldy/musty, which was slightly off-putting.

Kaaro Hotel El Buho exceeded our expectations. The spacious family room provided ample space for all of us to relax comfortably after a busy day exploring Puno's vibrant streets. The friendly staff went above and beyond to make sure our children felt welcome, even providing little treats and coloring books. The hotel's central location allowed us to easily access nearby attractions and restaurants, making our family adventures stress-free.

My kids wished for a play area or game room to keep them entertained during downtimes.

A gem of comfort, service & class. Embellished wood details, decorative rugs, and a full buffet breakfast with fruits and juices. Oh, and the best part? The fire extinguisher, because who doesn't love safety features in a hotel?

Just wish they had a petting zoo. 🙄

Fantastic value for money. Spacious and clean rooms. Comfortable beds with warm bedding. Great breakfast. Perfect location near everything. Helpful staff.

Nothing.

Great value for money hotel! The warm water never ran out, beds were really comfy, and breakfast was very good! Loved the location, just a block away from a busy street, yet quiet at night. The hotel provided excellent Wi-Fi connectivity, which was a must-have during our weekend getaway. The staff was very helpful, accommodating, and always on hand to help us with our needs and questions.

The windows didn't offer much privacy as they're somewhat see-through. the room temperature was freezing, and it can get uncomfortable for those who aren't used to it.

We had a great stay, the staff was friendly and helpful. The hotel was very clean, had good facilities, and provided parking. The location was perfect, as it was right next to the main shopping street for tourists and on the pedestrian street. Moreover, the breakfast provided was delicious.

There was nothing we didn't like.

This hotel is great value for money with prices that won't break the bank. The attention to detail is noticeable, with clean rooms and toilets that are well-maintained. The location is perfect, just off the main shopping street of the city, making it convenient for exploring and finding dining options. The staff is friendly and provides excellent service, ensuring a comfortable stay. The rooms are spacious and come with comfortable beds, perfect for a good night's sleep. Plus, having breakfast included is a nice bonus.

All aspects of our stay at this hotel were satisfactory, no improvements needed.

I had a very pleasant stay at this hotel, which is conveniently located just off the main pedestrian street. The value for money was great, with comfortable beds and breakfast included. The staff was friendly and attentive, ensuring that our big suitcases fit comfortably in the rooms. a great place to stay in!

All in all, our stay was more than satisfactory.

Great food and friendly staff. The serving size of the delicious lasagna and steak was excellent. The staff was very pleasant and chatted with us about current affairs while providing great service. The restaurant also served excellent cakes that we enjoyed. The location of the hotel was convenient and provided easy access to nearby attractions.

The hotel was old and dreary with dingy furniture and dark fixtures. The room was not properly cleaned, with dust on the furniture and dirty upholstery on the chair.

Rooms are spacious with hot showers and comfortable beds, perfect for a good night's rest. Great location with plenty of nearby restaurants. Staff allowed us to enjoy breakfast after an early morning tour. Highly recommended for a pleasant stay.

Located within close proximity to restaurants, shops, and a small plaza, this hotel is conveniently situated on the pedestrian street. The clean and cozy rooms come with adequate facilities, including a nice and warm shower. The welcoming and friendly staff go out of their way to assist patrons, providing necessities like electric heaters and corkscrews. The breakfast buffet has a variety of selections, such as freshly baked bread and real milk, catering to different tastes.

Some previous guests have expressed their disappointment with the behavior of a few members of the staff.

Our stay at Kaaro Hotel El Buho in the very center of the city was excellent. The spacious and clean room had comfortable beds and a powerful, hot shower. The staff, particularly Roger and Nancy, provided professional and friendly service, addressing any issues promptly. The location was convenient, just a 5-minute walk from the train station and city center. We also appreciated the fair prices for the tours we booked through the hotel. The internet was fast and reliable, and we could easily find restaurants nearby.

For us, Kaaro Hotel El Buho was ideal 👌🏻.