Hotel Crowne Plaza Airport - Madrid

Lola Flores, 1, Madrid, Spain, 28022  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Crowne Plaza Airport - Madrid

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Verified Reviews:

  • Close to the airport - No sauna or pool - I would recommend this hotel
  • Nice bathrooms - Shuttle service - No breakfast
  • Service was slow - Flat screen tv - Cheap bar
  • Location was okay - Efficient staff - Free parking
  • Minibar is poor - Rooms are fine - Completely free internet

Overview

Located in close proximity to the airport and IFEMA Congress Center, four-star Crowne Plaza Madrid Airport is just a short drive from Madrid’s city center with great cultural and historical attractions.

The hotel features sleek modern façade, state-of-the-art fitness center, private parking and free wireless high-speed Internet access.

The hotel's 125 guest rooms offer tasteful décor, double glazed windows and 32 inch flat-screen TVs.

Nature Restaurant serves delicious International and Spanish Mediterranean meals. Siesta Bar Café features stylish settings and great choice of snacks and drinks.

Chamartin Train Station is 12km away from the hotel.

The staff at the hotel speaks English, French, Spanish, Italiano, Serbian.

Number of rooms   125.

Rooms

Each guest room features elegant décor, air-conditioning, double glazed windows, luxurious cotton sheets, Egyptian wooden furniture, hairdryer, 32 inch flat-screen TV, cable/satellite, work desk with lamp, two-line telephone with voicemail, free wireless high-speed Internet access, coffee/tea maker, mini bar, in-room safe, iron/ironing board.

The range of rooms include: Two Single Beds Executive Room, Superior Room with one king bed, one King Bed Deluxe Room, Deluxe Room, Executive Suite and one King Bed Executive Suite.

Dining options

Buffet-style breakfast is served daily in the Nature Restaurant.

Nature Restaurant serves quality International meals and Spanish Mediterranean cuisine for breakfast, lunch and dinner in elegant surroundings.

Siesta Bar Café offers great choice of snacks, salads and main courses as well as delicious drinks in relaxing atmosphere.

The hotel offers a buffet breakfast at the price of EUR 13.20 per person per night. 

Services

Three elegant meeting rooms with total of 3700sqms of space accommodate up to 150 guests. All necessary audio-visual equipment is provided.

The IFEMA Congress Centre with huge event spaces is a short ride from the hotel.

Business Center offers fax/photocopying services, computer usage and printing.

Free wireless Internet access is available in the rooms and public areas.

Leisure

New on-site Fitness Center offers latest machines, free weights, TVs and music from 7am till midnight.

Additional features

Rooms and facilities for disabled guests are provided.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Guest Parking

  • private hotel parking is possible on site and the rate is EUR 8.80 per day.

Services

  • Free airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Pet amenities available
  • Email service
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Casino
  • Tennis court
  • Golf course
  • Fitness center
  • Jacuzzi
  • Sauna
  • Garden area
  • Leisure/TV room

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • No rollaway/Extra beds available
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe

Bedroom

  • Hypo-allergenic bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  4 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of cribs in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hotel Crowne Plaza Airport - Madrid Madrid location
Show big map »

Hotel Address:

Lola Flores, 1, Madrid, Spain, 28022

Get directions
City Center
  • Madrid
    8.6 mi
Airports
Train Stations
  • Estacion de Chamartin
    7.6 mi
  • Chamartin Station
    7.6 mi
Underground stations
  • Aeropuerto
    2.2 mi
  • Barajas
    2.9 mi
  • Bus stop
    2.1 mi
Hotel information
  • Check-In:
    from  4 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    125

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Crowne Plaza Airport

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Each guest room features elegant décor, air-conditioning, double glazed windows, luxurious cotton sheets, Egyptian wooden furniture, hairdryer, 32 inch flat-screen TV, cable/satellite, work desk with lamp, two-line telephone with voicemail, free wireless high-speed Internet access, coffee/tea maker, mini bar, in-room safe, iron/ironing board.

The range of rooms include: Two Single Beds Executive Room, Superior Room with one king bed, one King Bed Deluxe Room, Deluxe Room, Executive Suite and one King Bed Executive Suite.

Hotel Crowne Plaza Airport SuiteHotel Crowne Plaza Airport SuiteHotel Crowne Plaza Airport Suite
Suite
Bed type: King Size bed
Size: 755 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Quadruple Room
    Bed type: Quad
    Check Prices
    — Less information+ More information
    Room facilities
      Hotel Crowne Plaza Airport Superior RoomHotel Crowne Plaza Airport Superior RoomHotel Crowne Plaza Airport Superior RoomHotel Crowne Plaza Airport Superior Room
      Superior Room
      Bed type: Double beds
      Size: 360 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Hotel Crowne Plaza Airport Deluxe Double RoomHotel Crowne Plaza Airport Deluxe Double RoomHotel Crowne Plaza Airport Deluxe Double Room
        Deluxe Double Room
        Bed type: King Size bed or Double Bed
        Size: 380 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Hotel Crowne Plaza Airport Executive RoomHotel Crowne Plaza Airport Executive RoomHotel Crowne Plaza Airport Executive RoomHotel Crowne Plaza Airport Executive Room
          Executive Room
          Bed type: Double beds or Double Bed or 2 Single beds
          Size: 360 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          2 Double Beds Executive Nonsmoking

          Room facilities
            Executive Triple Room
            Bed type: Triple
            Check Prices
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Hotel Crowne Plaza Airport - Madrid Madrid location
              Show big map »

              Hotel Address:

              Lola Flores, 1, Madrid, Spain, 28022

              Get directions
              City Center
              • Madrid
                8.6 mi
              Airports
              Train Stations
              • Estacion de Chamartin
                7.6 mi
              • Chamartin Station
                7.6 mi
              Underground stations
              • Aeropuerto
                2.2 mi
              • Barajas
                2.9 mi
              • Bus stop
                2.1 mi
              Hotel information
              • Check-In:
                from  4 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                125

              Hotel Awards

              SpanishHOTEL AWARDSHighly RecommendedMadridHotel Crowne Plaza Airport

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Spain

              Use Badge

              Hotel Crowne Plaza Airport Location

              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point
              (at least street address and city)
              to receive driving directions to or from the hotel.

              What's nearby

              What's nearby.

              Aquopolis, fabulous aqua park, is 1.2km away from the hotel.

              Plenilunio Shopping Area is 3.7km away from the hotel.

              Hipercor Campo de las Naciones Shopping Centre is 6.4km away from the hotel.

              Madrid Congress Centre is 6.5km away from the hotel.

              Ciudad Real Madrid, Real Madrid's training facilities, is 7km away from the hotel.

              Santiago Bernabeu Stadium is 12.4km away from the hotel.

              El Retiro, a beautiful park, is 12.9km away from the hotel.

              Museo Thyssen-Bornemisza is 13.4km away from the hotel.

              Museo Nacional Centro de Arte Reina Sofia, national museum of 20th century art, is 13.5km away from the hotel.

              Cathedral de la Almudena, a Catholic cathedral, is14.9km away from the hotel.

              Royal Palace, the official residence of the King of Spain, is 14.9km away from the hotel.

              Air business related

              • Aeropuerto Internacional de Madrid-Barajas - 1.9 mi

              Local Attractions

              • Infante de Orleans Foundation Museum - 1.1 mi
                Aeropuerto de Cuatro Vientos, Madrid
              • Parque Europa - 3.1 mi
                Paseo de los Cipreses, s/n, Torrejon De Ardoz
              • Faunia - 5.4 mi
                Avenida de las Comunidades, 28, Madrid
              • Parque Juan Carlos I - 3.0 mi
                Avda de Logrono, Madrid
              • Parque La Quinta de los Molinos - 3.8 mi
                Alcala 527, Madrid

              Getting there.

              Barajas International Airport is 7km away from the hotel.

              Complimentary shuttle service is provided by the hotel.

              By taxi: it takes 20 to 35 minutes and costs EUR 30 for one way.

              By train: it takes 45 minutes and costs EUR 20 for one way.

              Getting around.

              Chamartin Train Station is 12km away from the hotel.

              Avenida de America Subway Station is 12km away from the hotel.

              Private parking is available on site at cost of EUR 7 per day.

              Hotel information
              • Check-In:
                from  4 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                125

              Hotel Awards

              SpanishHOTEL AWARDSHighly RecommendedMadridHotel Crowne Plaza Airport

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Spain

              Use Badge

              Hotel Crowne Plaza Airport Reviews

              Guest reviews are submitted by our customers after their stay at Hotel Crowne Plaza Airport

              Average guest rating

              8.2out of 10
              Excellent
              Based on 47 reviews

              Rating by category:

              Rooms
              9.0
              Service
              8.8
              Value
              9.3

              Individual guest reviews

              • Group of friends
                8.8

                Very helpful receptionist who sorted out the complete mess of my booking made by your web site.

              • Single
                7.4

                High quality clean Bedroom. Good direct access to Internet facilities. Close to the Airport.

                Very little selection for Breakfast. Very little choice for Vegetarians.

              • Older travelers
                9.6

                Excellent, friendly staff.

                Wi-Fi signal too poor for access from room. Had to go to bar to use laptop. Lack on Internet access from room is extremely inconvenient.

              • Family with children
                3.2

                One of the reasons for choosing this hotel was the Crowe Plaza name and the shuttle bus service from the airport. I waited over a 1 1/2 hrs before being pickup and it's only 15 minutes away. The response was we will be there in 5 minutes. The shuttle didn't run the next day and my daughter ended up having to take a taxi from the airport. I will tell you all your other competitors were running every 15 minutes. I took note of their names for future use. We were a family of four and the room didn't accommodate that from towels to soap. We had to ask over and over again. The room had flies and hair on the floor. The food was expensive and terrible. However, the receptionist was professional and helpful with taxi. The positive point for this hotel was the receptionist.

                I will never book here again. I used negative reviews to over come any issues but even with this knowledge the negative reviews were right. I do business with Crowe Plaza in other countries and now reconsidering ever using it again for what I paid. The value is not worth the stay.

              • Group of friends
                9.2

                The spacious room and it's great for a short layover with its close proximity to the airport

                The lack of food choices around

              • Single
                8.8

                Close to Barajas airport and friendly staff. There is no swimming pool facility and lunch buffet options but overall I am really pleased with the hotel's ambience which really matched with the beautiful spanish ambience.

                Lack of swimming pool and lunch buffet options

              • Single
                6.2

                Proximity to airport. The fact it is new.

                Room temperature on arrival was 10 degrees Celsius. I checked in at 23:00 - all facilities such as the bar/cafe were closed!

              • Older travelers
                7.8

                The size of the room was great and we were lucky to have 2 queen beds...other wise the bed would be too small for 2. the expresso machine in the room was a nice touch. the wi fi was only in the main common parts of the hotel..in the room you had to use cable which was not possible on my mac air book.

                Not enough staff.... No slippers...bath robe...limited shampoo and wash

              • Couple
                9.6

                This is my second time staying at the Crowne plaza it is just a comfortable relaxing place. There isn't anything in the area, but there is access to taxis ane metro to get to the center of madrid. It is just a place to just relax and feel good.

              • Family with children
                10.0

                We had a family room and it was a lovely size, really clean and tidy. We only spent half-a-night there before an early morning flight, but we were very impressed with the room and the staff of the hotel that were very helpful.

                Like other reviewers have said, the shuttle to the airport isn't great. We waited 40 minutes at the airport before the shuttle came to get us and in the meantime other hotels' shuttles came 3 or 4 times. This hotel only has one van, which means you have to call them ahead of time and essentially book a shuttle appointment for them to come get you from the airport. It was also a little bit frustrating when we couldn't book a shuttle at the time we wanted to leave for the airport in the morning because their wasn't enough room. You must book the shuttle upon checking in, otherwise the shuttle fills up and you have to wait for the next trip. All in all, I would still recommend this hotel to travelers. It was a great price, even during high season and the perfect place to rest a little before (and after) a long trip.

              • Single
                5.4

                The rooms are big, the beds are good

                The food was not good, the dinner was bad, and the breakfast terrible. Also there was a problem to get warm water in the shower. The quality of the stay was way below what you should expect from rooms in such pricesetting. Good thing was the staff at reception, they were really friendly.

              How to reach hotel

              hotel Hotel Crowne Plaza Airport - Madrid Madrid location
              Show big map »

              Hotel Address:

              Lola Flores, 1, Madrid, Spain, 28022

              Get directions
              City Center
              • Madrid
                8.6 mi
              Airports
              Train Stations
              • Estacion de Chamartin
                7.6 mi
              • Chamartin Station
                7.6 mi
              Underground stations
              • Aeropuerto
                2.2 mi
              • Barajas
                2.9 mi
              • Bus stop
                2.1 mi
              Hotel information
              • Check-In:
                from  4 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                125

              Hotel Awards

              SpanishHOTEL AWARDSHighly RecommendedMadridHotel Crowne Plaza Airport

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Spain

              Use Badge

              Hotels nearby
              B&B Madrid Airport
              3 stars
              0.6km