Hotel Alpenroyal Zermatt  3 stars

Riedweg 96, Zermatt, Switzerland, 3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities


The spectacular Hotel Alpenroyal is a 3-star property located in the center of Zermatt. Founded in 1985, the hotel underwent a complete renovation in 2011.

Hotel Alpenroyal enjoys its location minutes from ski runs. A 5-minute walk will take you to Stoked Swiss Ski and Snowboard School, Zermatt Fun and Sunnegga Paradise.

The hotel offers beautiful location close to a valley.

5 minutes' walk to Zermatt GGB train station. 90 minutes by car from Malpensa airport.


Guests are offered 30 non-smoking hotel rooms equipped with heating, a telephone, satellite TV, a sofa and a laptop-size safe. Some rooms offer panoramic views over Matterhorn and Sunnegga Valley. They feature en suite bathrooms with a shower, a hairdryer and a bathtub.


The restaurant offers outstanding Swiss meals in a pleasant atmosphere. The cosy open-air bar offers a terrace and an open fire.


A lift, a tour desk and a safe deposit box for general use and a business center and a photocopier for work can be found on-site.


Guests will enjoy hammam, a hot tub and a sauna on-site. Guests can go in for skiing, mini golf and table tennis at the hotel.


Wireless internet is available in public areas and is free of charge.

Guest Parking

No parking available.

Year renovated   2011.  Number of rooms   33.

City Center Zermatt - 1400 ft
Airports Malpensa (MXP) - 54.0 mi, Lugano (LUG) - 55.6 mi
Train Stations Zermatt GGB - 1400 ft, Zermatt - 1700 ft
Bus stop - 7.3 mi
Restaurants CERVO Restaurant (cuisine: European, Fusion, Swiss) - 500 ft, Snowboat, The Zermatt Yacht Club (cuisine: Grill, Healthy, Fusion) - 600 ft
Ski areas Pollux - 1500 ft, Zermatt-Matterhorn Ski Resort - 1.9 mi
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General information



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  • Safe deposit box
  • Pets allowed
  • Elevator
  • Storage space
  • Tour desk
  • Mini golf
  • Table tennis
  • Billiards
  • Hiking
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
Business facilities
  • Business center
  • Fax/photocopying
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Skiing
  • Tennis court
  • Sun terrace
  • Ski school
  • Hot tub
  • Ski storage
  • Hammam
  • Animation
Room facilities
  • Non-smoking rooms
  • Heating
  • Terrace
  • Dressing area
Living Area
  • Sitting area
  • Cable TV
  • AM/FM alarm clock
  • TV



from  2 pm


until  11 am

Children and extra beds
  • One child may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

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Standard Double Room
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Hotel Alpenroyal Standard Double Room double room standard
Bed type: Double Bed
Room facilities
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    Hotel Alpenroyal Apartment
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    Hotel Alpenroyal Apartment
    Hotel Alpenroyal Apartment
    Bed type: One Single Bed
    Room facilities
      Superior Double Room
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      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Bed type: Double Bed
      Room facilities

        Hotel Alpenroyal LocationWhat's nearby

        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Click the hotel to go to the main hotel page.

        What's nearby

        Tourist attractions
        • Zermatt
          3.0 mi
        Popular areas
        • City Center
          1000 ft
        Places of interest
        • Gemeindeverwaltung
          1700 ft
        • Gorner Ridge
          3.0 mi
        Convention centers
        • Vernissage Centre Culturel
          1000 ft
        • FIZ Fun In Zermatt AG
          1400 ft

        Local Attractions

        • The Matterhorn
          3.0 mi
        • Matterhorn Glacier Paradise
          3.8 mi
          Zermatt 3920Switzerland
        • Breithorn
          5.6 mi
        • Klein Matterhorn
          5.8 mi
        • Allalinhorn
          6.6 mi

        Near the hotel

        • Sunnegga Paradise
          1000 ft
        • Pollux
          1500 ft
        • Stoked Swiss Ski and Snowboard School
          1700 ft
          Bahnhofstrasse 72, Zermatt
        • Matterhorn Museum
          1900 ft
          Kirchplatz, Zermatt
        • Zermatt Fun
          4000 ft
          CP 281, Zermatt

        Restaurants Nearby

        • CERVO Restaurant

          70% likes this, based on 145 reviews
          Cuisine: European, Fusion, Swiss
          Price Range: USD 2 - USD 48

          500 ft
          Riedweg 156

          Phone: +41279681212

        • Snowboat, The Zermatt Yacht Club

          71% likes this, based on 180 reviews
          Cuisine: Grill, Healthy, Fusion, Bar
          Price Range: USD 11 - USD 46

          600 ft
          Vispastrasse 20

          Phone: +41 27 967 43 33

        • Chalet da Giuseppe

          74% likes this, based on 63 reviews

          400 ft
          Vispastrasse 26

          Phone: +41(0)279671380

        • Fuchs Bistro and Bakery

          64% likes this, based on 32 reviews
          Cuisine: Swiss
          Price Range: USD 9 - USD 36

          600 ft
          Getwingstrasse 24

          Phone: +41 (0)27 967 20 63

        • La Barrique

          73% likes this, based on 33 reviews

          700 ft
          Vispastrasse 10

          Phone: 00 41 27 966 52 00

        Hotel Alpenroyal Reviews

        Guest reviews are submitted by our customers after their stay at Hotel Alpenroyal

        Average guest rating

        out of 10
        Very good
        Based on 49 reviews

        Rating by category:


        Individual guest reviews

        • Single

          Hotel Staffs are very nice and helpful.The room is cozy with spectacular view of the Matterhorn.The walking way in the tunnel leading to the lift is quite scary but it's cool anyway 555

          • Average rating
        • Couple

          Staff were extremely friendly and made you feel right at home. Room was spacious and had a great view. Breakfast was plentyful. Hotel had a lot of charm to it.

          Can't fault the hotel, but tea and coffee facilities in room would have been nice.

          • Average rating
        • Older travelers

          The Alpenroyal is built high on the western slopes of Zermatt. Our room had a spectacular uninterrupted view of the Matterhorn. The room was big, the beds comfortable and the bathroom well equipped. The meals we had there while not gourmet, were tasty, of good size and not excessively priced. We used and enjoyed the sauna, spa bath and heated indoor pool (also with a good view!) The staff were very friendly and helpful. We thoroughly enjoyed our stay.

          • Average rating
        • Older travelers

          Lovely room with double aspect views and veranda overlooking town and mountains. Could lie in bed and look at the Matterhorn (if it hadn't been obscured in cloud!) Lift to valley level was very handy.

          • Average rating
        • Couple

          Lovely, charming family-run hotel in a stunning location in Zermatt that's quiet and literally above it all on a hillside high above town (but accessible by an elevator & minutes from attractions). The hotel has a warm atmosphere and typical Swiss decor. We were given one of the best rooms in the house, with great Matterhorn views. Just spectacular. The pool and jacuzzi were a real added bonus -- especially after long hikes. They added immensely to our experience. The demi-pension option is good value for money; it was relaxing to come back each night to have a meal "waiting" without having to order or choose. The restaurant servers really worked hard to please, too. It was a relaxing, romantic getaway -- just as we'd hoped.

          While we loved our time at the Alpenroyal, it was expensive, especially for off-season. While rooms are nice and clean, they are a bit dated and not luxurious. There was no safe in the room, no extra towels, or anything beyond basic amenities. One lamp was broken. If you want a robe, you have to rent one for 15CHF(about 10 Euros, $12). While this is good for the environment, when you're paying almost 275 CHF for a room, it feels stingy. A few small changes would really elevate the standard and experience. That said, I had a great time & would likely return.

          • Average rating
        • Family with children

          The hotel is located high on the hill above Zermatt and has an amazing view off the balcony. The hike would normally be extreme to get to the hotel, but they have arranged with the hotel across the street to use the cave/elevator combination that makes it easy to get to. The cave entrance is right above the Funicular entrance. The waiters at the breakfast spoke seven languages and were very helpful. The views of the Matterhorn off the deck were life-memory-creating.

          Expensive, but you get what you pay for.

          • Average rating
        • Family with children

          We were family of 3 ,daughter 11 yrs old. Initially there was some confusion regarding our booking .we realised later it was our fault. But nevertheless the lady at the counter provided us extra cot for our daughter free of charge thou we had not asked for it. We did not expect this good gesture. We had also arrived post lunch time but Miguel, the portugese guy at the hotel rustled up a good meal for us in no time and during our stay here we saw that Miguel was a real asset to this hotel with his positive vibes and customer friendly ways. He was funny too! The hotel room was real good, cozy ,spacious and the best thing was the breathtaking view of Matterhorn. U can see it from yr bed / pillow view. Amazing. Location is great. Easily accessible to zermatt centre within 2-3 min walk

          • Average rating
        • Couple

          THe hotel staff were very welcoming, the location was great as was the food, couldn't fault it. We had a perfect stay.

          • Average rating
        • Couple

          It was a fair price for Zermatt, great view and great breakfast. Rooms were clean and the staff was very kind.

          • Average rating
        • Older travelers

          - Superb view - Easy access to city center - Easy access to Sunnega and Gornergrat lifts/bahn - Good breakfast - Friendly staff

          - Room was a bit too hot

          • Average rating
        • Older travelers

          Position and view from the room and internet wireless in the rooms too

          Nothing in particular

          • Average rating
        • Couple

          Great location, near of Sunnegga skilift, hot tube&sauna, breakfast was really good and stuff were very friendly. Free hotel-shuttle.

          Little bit expensive, skiroom wasn't locked, our room was quite moist and had some mold in the roof cause there wasn't any other air ventilation than windows.

          • Average rating
        • Couple

          We enjoyed very much our stayed at Alpenroyal Hotel! The staff are friendly and polite...we felt like being at "home". The views from the hotel are beautiful. The breakfast is simple and healthy options to choose (nothing special). We had once dinner and the food was delicious.

          As a animal lover I didnt like the bar seats made of cow skin :(

          • Average rating
        • Group of friends

          Very easy to access, nice location, nice view to the mountains, very friendly and helpful staff, nice breakfast, free wifi, they offer ski passes at the reception (and you avoid the queues), comfortable beds, comfortable spa. I would definitely return!

          • Average rating
        • Older travelers

          Excellent location, stunning view (from our room and the restaurant) to the Matterhorn, very pleasant interior design (traditional), rich breakfast buffet.

          • Average rating
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        Hotel Awards 2014

        SwissHOTEL AWARDSRecommendedZermattHotel Alpenroyal

        According to guest reviews, the hotel has been rated asHotels Recommended by Guests in Switzerland

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