Hotel Alpenroyal - Zermatt  3 stars

Riedweg 96, Zermatt, Switzerland, 3920  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in rooms

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Sports activities

Tennis court


Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Turkish bath

Steam bath





 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms


Pets allowed


Located in the center of Zermatt, Hotel Alpenroyal provides non-smoking rooms overlooking Sunnegga Valley and Matterhorn. Built in 1985, the quiet hotel was renovated in 2011.

The hotel boasts beautiful location next to Forest Fun Park, Zermatt-Matterhorn Ski Resort and Klein Matterhorn. Just 1km from the center of Zermatt known for Matterhorn Museum, Zermatt Fun and Stoked Swiss Ski and Snowboard School.

Short walk to a valley as well as ski runs.

It lies only 400 meters away from Zermatt GGB train station. 90 minutes by car from Malpensa airport.


This property has 30 guestrooms including Apartment, Deluxe Double Room and Standard Double Room appointed with satellite TV, a dressing area, a telephone, a writing desk and a sofa. All of the rooms have a panoramic view over the mountain. They offer private bathrooms with a shower, a hairdryer and a bathtub.


In the morning a complimentary buffet breakfast is served. The restaurant offers outstanding Swiss meals in a pleasant atmosphere. The cozy open-air bar offers a terrace and an open fire.


For business guests Hotel Alpenroyal offers internet access, a business center and a photocopier, while leisure travelers can enjoy a tour desk, a lift and parking.


Guests will enjoy hammam, a hot tub and a sauna on-site. Guests can go in for skiing, mini golf and table tennis at the hotel.


Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated   2011.  Number of rooms   33.

City Center Zermatt - 1400 ft
Airports Malpensa (MXP) - 54.0 mi, Lugano (LUG) - 55.6 mi
Train Stations Zermatt GGB - 1400 ft, Zermatt - 1700 ft
Bus stop - 7.3 mi
Restaurants CERVO Restaurant (cuisine: European, Fusion, Swiss) - 500 ft, Snowboat, The Zermatt Yacht Club (cuisine: Grill, Healthy, Fusion) - 600 ft
Ski areas Pollux - 1500 ft, Zermatt-Matterhorn Ski Resort - 1.9 mi
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General information



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  • Free Wi-Fi
  • Limited time reception
  • Non-smoking rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Skiing
  • Hiking
  • Table tennis
  • Mini golf
  • Paid city shuttle
  • Bell staff/Porter
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
Dining facilities
  • Bed and breakfast
  • A la carte restaurant
  • Bar/Lounge
Meeting facilities
  • Business center
  • Meeting room
  • Fax/Photocopying
Leisure facilities
  • Outdoor swimming pool
  • Indoor swimming pool
  • Ski school
  • Animation
  • Tennis court
  • Driving range
  • Billiards/Pool tables
  • Spa center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Sun terrace
Room view
  • City view
  • Mountain view
Room facilities
  • Free Wi-Fi in rooms
  • Heating
  • Paid in-room safe
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • In-room desk
  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Television
  • Direct dial telephone
  • AM/FM alarm clock



from  2 pm


until  11 am

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 

Pets are allowed on request.

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Standard Double Room
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Hotel Alpenroyal Standard Double Room double room standard
Hotel Alpenroyal Standard Double Room double room standard
Hotel Alpenroyal Standard Double Room
Hotel Alpenroyal Standard Double Room
Bed type: Double Bed
Size: 185 sq. feet

double room standard, with shower/WC, hairdryer, cable TV, telephone and safe.

Room facilities
    Check Prices
    Hotel Alpenroyal Apartment Hotel information
    Hotel Alpenroyal Apartment Hotel information
    Hotel Alpenroyal Apartment
    Hotel Alpenroyal Apartment
    Bed type: 1 Single bed

    Apartment with Matterhorn view, balcony or terrace, one double room, one single room (with extra bed), bathroom/toilet

    Room facilities
      Superior Double Room
      Check Prices
      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Hotel Alpenroyal Superior Double Room
      Bed type: Double Bed
      Size: 205 sq. feet

      Double room superior with balcony or terrace, Matterhornview, bath or shower, WC, hairdryer, cable TV, telephone and safe.

      Room facilities
        Deluxe Double Room
        Check Prices
        Hotel Alpenroyal Deluxe Double Room
        Hotel Alpenroyal Deluxe Double Room
        Hotel Alpenroyal Deluxe Double Room
        Hotel Alpenroyal Deluxe Double Room
        Bed type: Double Bed
        Size: 270 sq. feet
        View: City view

        Double room Deluxe with view to the Matterhorn (some of them under the roof), balcony or terrace, bath/toilet, hair dryer, telephone, TV and safety box.

        Room facilities

          Hotel Alpenroyal LocationWhat's nearby

          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Tourist attractions
          • Zermatt
            3.0 mi
          Popular areas
          • City Center
            1000 ft
          Places of interest
          • Gemeindeverwaltung
            1700 ft
          • Gorner Ridge
            3.0 mi
          Convention centers
          • Vernissage Centre Culturel
            1000 ft
          • FIZ Fun In Zermatt AG
            1400 ft

          Local Attractions

          • The Matterhorn
            3.0 mi
          • Matterhorn Glacier Paradise
            3.8 mi
            Zermatt 3920Switzerland
          • Breithorn
            5.6 mi
          • Klein Matterhorn
            5.8 mi
          • Allalinhorn
            6.6 mi

          Near the hotel

          • Sunnegga Paradise
            1000 ft
          • Pollux
            1500 ft
          • Stoked Swiss Ski and Snowboard School
            1700 ft
            Bahnhofstrasse 72, Zermatt
          • Matterhorn Museum
            1900 ft
            Kirchplatz, Zermatt
          • Zermatt Fun
            4000 ft
            CP 281, Zermatt

          Restaurants Nearby

          • CERVO Restaurant

            70% likes this, based on 145 reviews
            Cuisine: European, Fusion, Swiss
            Price Range: USD 2 - USD 48

            500 ft
            Riedweg 156

            Phone: +41279681212

          • Snowboat, The Zermatt Yacht Club

            71% likes this, based on 180 reviews
            Cuisine: Grill, Healthy, Fusion, Bar
            Price Range: USD 11 - USD 46

            600 ft
            Vispastrasse 20

            Phone: +41 27 967 43 33

          • Chalet da Giuseppe

            74% likes this, based on 63 reviews

            400 ft
            Vispastrasse 26

            Phone: +41(0)279671380

          • Fuchs Bistro and Bakery

            64% likes this, based on 32 reviews
            Cuisine: Swiss
            Price Range: USD 9 - USD 36

            600 ft
            Getwingstrasse 24

            Phone: +41 (0)27 967 20 63

          • La Barrique

            73% likes this, based on 33 reviews

            700 ft
            Vispastrasse 10

            Phone: 00 41 27 966 52 00

          Hotel Alpenroyal Reviews

          Guest reviews are submitted by our customers after their stay at Hotel Alpenroyal

          Individual guest reviews

          • Single

            Hotel Staffs are very nice and helpful.The room is cozy with spectacular view of the Matterhorn.The walking way in the tunnel leading to the lift is quite scary but it's cool anyway 555

            • Average rating
          • Couple

            Staff were extremely friendly and made you feel right at home. Room was spacious and had a great view. Breakfast was plentyful. Hotel had a lot of charm to it.

            Can't fault the hotel, but tea and coffee facilities in room would have been nice.

            • Average rating
          • Older travelers

            The Alpenroyal is built high on the western slopes of Zermatt. Our room had a spectacular uninterrupted view of the Matterhorn. The room was big, the beds comfortable and the bathroom well equipped. The meals we had there while not gourmet, were tasty, of good size and not excessively priced. We used and enjoyed the sauna, spa bath and heated indoor pool (also with a good view!) The staff were very friendly and helpful. We thoroughly enjoyed our stay.

            • Average rating
          • Older travelers

            Lovely room with double aspect views and veranda overlooking town and mountains. Could lie in bed and look at the Matterhorn (if it hadn't been obscured in cloud!) Lift to valley level was very handy.

            • Average rating
          • Couple

            Lovely, charming family-run hotel in a stunning location in Zermatt that's quiet and literally above it all on a hillside high above town (but accessible by an elevator & minutes from attractions). The hotel has a warm atmosphere and typical Swiss decor. We were given one of the best rooms in the house, with great Matterhorn views. Just spectacular. The pool and jacuzzi were a real added bonus -- especially after long hikes. They added immensely to our experience. The demi-pension option is good value for money; it was relaxing to come back each night to have a meal "waiting" without having to order or choose. The restaurant servers really worked hard to please, too. It was a relaxing, romantic getaway -- just as we'd hoped.

            While we loved our time at the Alpenroyal, it was expensive, especially for off-season. While rooms are nice and clean, they are a bit dated and not luxurious. There was no safe in the room, no extra towels, or anything beyond basic amenities. One lamp was broken. If you want a robe, you have to rent one for 15CHF(about 10 Euros, $12). While this is good for the environment, when you're paying almost 275 CHF for a room, it feels stingy. A few small changes would really elevate the standard and experience. That said, I had a great time & would likely return.

            • Average rating
          • Family with children

            The hotel is located high on the hill above Zermatt and has an amazing view off the balcony. The hike would normally be extreme to get to the hotel, but they have arranged with the hotel across the street to use the cave/elevator combination that makes it easy to get to. The cave entrance is right above the Funicular entrance. The waiters at the breakfast spoke seven languages and were very helpful. The views of the Matterhorn off the deck were life-memory-creating.

            Expensive, but you get what you pay for.

            • Average rating
          • Family with children

            We were family of 3 ,daughter 11 yrs old. Initially there was some confusion regarding our booking .we realised later it was our fault. But nevertheless the lady at the counter provided us extra cot for our daughter free of charge thou we had not asked for it. We did not expect this good gesture. We had also arrived post lunch time but Miguel, the portugese guy at the hotel rustled up a good meal for us in no time and during our stay here we saw that Miguel was a real asset to this hotel with his positive vibes and customer friendly ways. He was funny too! The hotel room was real good, cozy ,spacious and the best thing was the breathtaking view of Matterhorn. U can see it from yr bed / pillow view. Amazing. Location is great. Easily accessible to zermatt centre within 2-3 min walk

            • Average rating
          • Couple

            THe hotel staff were very welcoming, the location was great as was the food, couldn't fault it. We had a perfect stay.

            • Average rating
          • Couple

            It was a fair price for Zermatt, great view and great breakfast. Rooms were clean and the staff was very kind.

            • Average rating
          • Older travelers

            - Superb view - Easy access to city center - Easy access to Sunnega and Gornergrat lifts/bahn - Good breakfast - Friendly staff

            - Room was a bit too hot

            • Average rating
          • Older travelers

            Position and view from the room and internet wireless in the rooms too

            Nothing in particular

            • Average rating
          • Couple

            Great location, near of Sunnegga skilift, hot tube&sauna, breakfast was really good and stuff were very friendly. Free hotel-shuttle.

            Little bit expensive, skiroom wasn't locked, our room was quite moist and had some mold in the roof cause there wasn't any other air ventilation than windows.

            • Average rating
          • Couple

            We enjoyed very much our stayed at Alpenroyal Hotel! The staff are friendly and polite...we felt like being at "home". The views from the hotel are beautiful. The breakfast is simple and healthy options to choose (nothing special). We had once dinner and the food was delicious.

            As a animal lover I didnt like the bar seats made of cow skin :(

            • Average rating
          • Group of friends

            Very easy to access, nice location, nice view to the mountains, very friendly and helpful staff, nice breakfast, free wifi, they offer ski passes at the reception (and you avoid the queues), comfortable beds, comfortable spa. I would definitely return!

            • Average rating
          • Older travelers

            Excellent location, stunning view (from our room and the restaurant) to the Matterhorn, very pleasant interior design (traditional), rich breakfast buffet.

            • Average rating
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          Hotel Awards

          SwissHOTEL AWARDSRecommendedZermattHotel Alpenroyal

          According to guest reviews, the hotel has been rated asHotels Recommended by Guests in Switzerland

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