Holiday Inn Hangzhou - 杭州
3 starsNo. 289 North Jianguo Rd., 杭州, 中国, 310003
杭州西湖之春假日酒店 评论
客户回顾是我们的用户在酒店逗留后提交的意见 杭州西湖之春假日酒店
We were a family of 5 from India -visited Hangzhou to appeciate the beauty of its lake and hilly location [ reminds one of Kashmir- but much much more sophisticated ].
The location was fine as it was about 5-10 minutes away from the river, depending on how aggressive your driver is!
The room is clean and of good quality, The buffet breakfast had a good selection and the location is very good.
Room size is good as it could accomodate an extra bed very comfotably.
So then the upgrade was to the Executive Level for a two-bed room, but Catch 22 as that we got none of the Executive Level (EL) benefits, just the fancier room with nicer amenities, not a square inch larger.
The in-bed individually controlled ceiling reader lamps were effective.
The bath was standard size and, like the room, very clean.
The room was quiet, even with guests in neighboring rooms.
The restaurants are a bit pricey but that is expected, however the food Japanese restaurant that we ate at was excellent.
This is a modern hotel, with a huge lobby that includes five restaurants and as well as a bar.
Centrally located downtown, easy walk to restaurants [or eat at the hotel's restaurants, not bad for hotel food] and some shopping.
During the stay, we had breakfast at both the second floor dining room and the EL club room.
Everything else is great, breakfast very diverse & tasty.
Staff (even when not everybody speaks some English) is striving to welcome guests & provide any help.
All the Staff were extremely polite and always smiling, one of the friendliest staff I've ever encountered.
I wish all Holiday Inn's had that kind of service.
Location is par excellence-very neat surroundings- early morning one could watch from the 8th flr almost whole of Hangzou doing Tai-Chi exercices- coffee shop is very reasonably priced and good menu cum fast service.
Taxi service from the hotel was fairly quick, even in rush hour.
Several hours later, the assistant manager called me back with a reduced, but still not nominal, price for the benefit package.
Almost no complaints except that the size & condition of gym & swimming pool are not acceptable - just few old training machines, very low ceiling, pool is like a sink, not bigger.
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