Holiday Inn Hamburg  4 stars

Billwerder Neuer Deich 14, Hamburg, Germany, 20539  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Indoorpool in inox is super - Nice fitnessroom - Problem is staff
  • Breakfast is one of the best - Loads of space - Nice big bathroom
  • Service was excellent - Good size room - Nice view
  • Hotel was great - No airco - Parking under the hotel
  • Rooms were clean - Free minibar - Bit far from town
 Free Wi-Fi

Free Wi-Fi in rooms


Paid parking


24-hour reception


Express check-in/-out

 Swimming Pool

Indoor swimming pool


Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center




The 4-star Holiday Inn Hamburg in Hamburg Mitte district features beautiful views of Hamburg Harbour and Alster Lake. This peaceful hotel dates from 1998 and was refurbished in 2003.

Many Hamburg sights, including Prototyp – Accumulation of mobile art, Hafen Hamburg and BallinStadt - Port of Dreams are 20 minutes away from the hotel. Norderelb Bridges, U-Boat U-434 and Wholesale Hamburg are located just 250 meters from the venue.

The hotel offers riverside location close to parks and lakes.

This hotel is set within a 10-minute walk from the Rothenburgsort city rail. Just 15 minutes from Hamburg airport.


It offers large rooms equipped with individual climate control, a minibar, Wi-Fi, a laptop-size safe and a private balcony and kitchens with an electric kettle and coffee/tea makers. Guestrooms offer modern-style interior and tile floor.


In the morning a buffet breakfast is served at the breakfast area. At the "elbgarten" restaurant guests can try German cuisine. Refreshing drinks are offered in the lounge bar.

You can start your day with a american breakfast, which costs EUR 18 per person per night. 


The hotel offers a safe deposit box, a tour desk and a garage for general needs and a business center, conference facilities and a photocopier for corporate travelers.


Guests can benefit from an indoor swimming pool and a casino and relax using shiatsu massage, a solarium and a sauna. The on-site fitness center features fitness classes and a gym.


Wireless internet is available in the entire hotel for free.

Guest Parking

private hotel parking is possible on site and the rate is EUR 17.50 per day.

The staff at the hotel speaks English, Deutch, French, Spanish, Italiano, Hungarian, Russian, Turkish.

Year renovated   2011.  Number of floors   18.  Number of rooms   385.


City Center Hamburg - 2.1 mi
Airports Hamburg Airport (HAM) - 6.7 mi, Finkenwerder (XFW) - 8.0 mi
Train Stations Hamburg Central Bus Station - 1.4 mi, Hamburg Central Station - 1.4 mi
Underground stations Berliner Tor underground station - 1.2 mi, Steinstraße underground station - 1.4 mi
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General information



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  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Adults only
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Valet parking
  • Room service
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service
Dining facilities
  • Paid breakfast
  • In-room breakfast
  • Restaurant with air conditioning
  • A la carte restaurant
  • Bar/Lounge
  • Outdoor dining area
  • Pub
  • Cafe
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs/Baby cots
  • Babysitting/Child services
  • Playground
  • Children's pool
  • Children's menu
Leisure facilities
  • Indoor heated swimming pool
  • Indoor swimming pool
  • Casino
  • Golf course
  • Fitness center
  • Spa & wellness center
  • Solarium
  • Sauna
  • Shiatsu massage
Room view
  • City view
  • Harbor view
Room facilities
  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
Kitchen facilities
  • Kitchen
  • Electric kettle
  • Pillow menu
  • Cable/Satellite television
  • Hi-Fi
  • In-room computer
  • Direct dial telephone
  • Radio
Room decor
  • Carpeted floor



from  3 pm


until  12 pm

Children and extra beds
  • All children under the age of 17 may stay for free in an extra bed. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are allowed on request.

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Standard Room
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Holiday Inn Hamburg Standard Room
Holiday Inn Hamburg Standard Room
Holiday Inn Hamburg Standard Room
Bed type: 2 Single beds or Queen Size bed or Double or Twin beds
Size: 270 sq. feet

This bright and inviting room is much more than only sleeping room for the night. It offers a place to live, rest and work!

Room facilities
    Standard Plus Room
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    Holiday Inn Hamburg Standard Plus Room
    Holiday Inn Hamburg Standard Plus Room
    Holiday Inn Hamburg Standard Plus Room
    Bed type: 2 Single beds
    Size: 270 sq. feet

    This spacious room is your perfect home from home, if you wish to work undisturbed in your room during your business trip or if you only appreciate an addition of space and individuality. It features a sleeping zone, work desk and private bathroom with bath/shower combination.

    Room facilities
      Executive Room
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      Holiday Inn Hamburg Executive Room
      Holiday Inn Hamburg Executive Room
      Holiday Inn Hamburg Executive Room
      Bed type: Double Bed or Queen Size bed
      Size: 280 sq. feet

      Best prospects for your unforgettable stay. The extra spacious room offers a fascinating view over the harbour. In addition, you benefit from an extended choice of service: bathrobe, newspaper, exclusive breakfast area – everything is included.

      Room facilities
        Check Prices
        Holiday Inn Hamburg Suite
        Holiday Inn Hamburg Suite
        Holiday Inn Hamburg Suite
        Bed type: King Size bed
        Size: 650 sq. feet

        Be closer to the sky! The elegant suite is located on the upper floor of the hotel and offers a breathtaking view over the city. Enjoy the extensiveness of a spacious flat, which consists of separate living and sleeping area, spacious bathroom and a separated guest toilette.

        Room facilities
          Comfort Room
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          Holiday Inn Hamburg Comfort Room
          Holiday Inn Hamburg Comfort Room
          Holiday Inn Hamburg Comfort Room
          Holiday Inn Hamburg Comfort Room
          Holiday Inn Hamburg Comfort Room

          In the hotel you will find simply more space and an ideal alternative to conventional hotel rooms. The elegant room with a cozy sleeping zone offers all amenities for a comfortable stay. It is equipped with a bright bathroom with shower, a spacious separate living room and balcony. Wireless lan and the entry to the wellness area are available free of charge.

          Check Prices
          Holiday Inn Hamburg Apartment
          Holiday Inn Hamburg Apartment
          Holiday Inn Hamburg Apartment
          Holiday Inn Hamburg Apartment
          Holiday Inn Hamburg Apartment

          Your city apartment in Hamburg – move in and feel at home. The spacious and comfortable furnished apartment with own kitchen for self-catering make individual living possible. It is equipped also with a cozy bedroom, bright bathroom with shower, a spacious separate living room and balcony.

          Holiday Inn Hamburg LocationWhat's nearby

          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Tourist attractions
          • blindenmuseum
            1.4 mi
          Popular areas
          • Moldau Port
            4300 ft
          • Münzviertel dirstrict
            1.1 mi
          • Hühnerposten events location
            1.2 mi
          Places of interest
          • 1.1 mi
          • Chilehaus
            1.4 mi
          • Tiefbunker Steintorwall
            1.5 mi
          • Marco Polo Tower
            1.5 mi
          Train stations
          • Hamburg Central Bus Station
            1.4 mi
          • Hamburg Central Station
            1.4 mi
          Shopping areas
          • Wholesale Hamburg
            4000 ft
          Monuments and Landmarks
          • Norderelb Bridges
            400 ft
          • Bullenhuser Damm
            4600 ft
          • U-Boat U-434
            3700 ft
          • BallinStadt
            1.1 mi
          • Prototyp – Accumulation of mobile art
            1.1 mi
          • International Maritim Museum Hamburg
            1.2 mi
          • Exhibition Dialog im Dunkeln
            1.4 mi
          • 1.4 mi
          • Museum für Kunst und Gewerbe
            1.4 mi
          • Levantehaus
            1.5 mi
          • Billerhuder Island (allotment garden)
            1.2 mi
          Arboretum, Green spaces, Zoos
          • Schafsherde
            1.5 mi
          • Das Schauspielhaus
            1.5 mi
          • Deichtorhallen
            1.2 mi
          Underground stations
          • Berliner Tor underground station
            1.2 mi
          • Steinstraße underground station
            1.3 mi
          • Meßberg underground station
            1.4 mi
          • Burgstraße underground station
            1.4 mi
          • Hauptbahnhof Süd underground station
            1.5 mi

          Local Attractions

          • BallinStadt - Port of Dreams
            1.2 mi
            Veddeler Bogen 2, Hamburg
          • Prototyp Car Museum
            1.2 mi
            Lohseplatz, Hamburg
          • St. Pauli
            1.3 mi
          • HafenCity
            1.3 mi
            Osakaallee 11, Hamburg
          • International Maritime Museum
            1.3 mi
            Kaispeicher 8, Hamburg

          Holiday Inn Hamburg Reviews

          Guest reviews are submitted by our customers after their stay at Holiday Inn Hamburg

          Average guest rating

          out of 10
          Very good
          Based on 425 reviews

          Rating by category:


          Individual guest reviews

          • Single

            Clean comfortable room, friendly and efficient staff, pleasant separate bar area.

            No Tea/Coffee making facility in room.

            • Average rating
          • Group of friends

            While we were there the temporary stopage was at Hamburg airport due to Ireland's voulcan activity. The similar flight the day before of our dispatch was cancelled to Budapest. The hotel manager very easily and cleary explained us how to find an alternative way to Budapest by speed train (time, price, etc.). It was very kind of his attitude to us inspite of that rumours about russians behaviour. We are very oblige to him. Finally we catched the flight next day sucessfully due to clear sky that day, but I remember that manager attitude. Many thanks to him.

            Minus -The final invoice was rather complicated as for me and for our Acc.Dept. too. I think they took additional money from my credit card (around E 385 I did not remember exactly, for what? for booking? the daily cost of all three rooms). Why the cost for breakfast was not included into the room' cost?

            • Average rating
          • Group of friends

            The friendliness of the hotel staff was great along with the ease in which myself and my party were booked in and looked after when we got there.

            The price of the breakfast was very high.

            • Average rating
          • Couple

            Cleanliness and spaciousness of the rooms in particular

            • Average rating
          • Family with children

            The hotel room, which was an Executive room, had great views (across the docks - but very interesting) and was a very plesant and comfortable room. There was a pool and spa - we didn't realise, but that is nice to have. The breakfast buffet wet was very good. By and large I would say the staff were all friendly and very good.

            My son and I went to the restaurant, as the hotel is in a residential area with nothing much around it, in the evening. As we had been out during the day and eaten fairly well but were tired from travelling, we decided to have some simple and fast - tomato soup, a plate of fries and a small portion of gnocchi. First we didn't know what the score was with the buffet and no one volunteered it as an option so we showed ourselves over and decided we would go a'la carte ordering as above. The service was pretty slow and it was around 20 minutes before our drinks arrived. We kept things simple as we had eaten out. Tomato soup, a plate of fries and a small portion of gnocchi which was also on the buffet. We waited an hour and 10 minutes for the food, in which time several couples had entered, eaten at the buffet and left, others had arrived after us, ordered a'la carte and were happily finishing their meals. I said we were leaving and the food appeared although on first sight the tomato soup looked quite dubious. I pointed out that my son could have produced the meal in half the time. In the end we paid for our drinks, they brought the food to the room but it wasn't that great and we were very disappointed that the service in the restaurant had not been intuitive considering the Holiday Inn brand and that the food had been truly mediocre. Our plates remained outside our door where we left them til the next morning.

            • Average rating
          • Family with children

            The staff were very friendly and willing to help with what ever needed. Small pool area but at least a pool. Free 30 min. internet access in the lobby was a nice bonus as well. Location was pretty good since this hotel was just on the edge of the city, getting to and from was fairly simple. Worked very well for our visit to Heide Park and shopping in Harburg.

            Rated at 4 stars but felt it was missing alot of the "First Class" feeling that this hotel is rated. Rooms were out dated and nothing has changed since the early 90's when this hotel was built. Beds and furniture were worn out, bathroom looked like it needed a renovation as well. 17 floors and only 3 elevators, took almost 5 minutes to get in a elevator at times. Breakfast buffet wasn't worth 17 euros a person either. More of a 2.5 or 3 star hotel at most..

            • Average rating
          • Family with children

            swimming pool!, possibility for room service, free drinks in the minibar

            Locatin :( . Nearer to subway stop would have been nice.

            • Average rating
          • Single

            1) It needs urgent renevation 2) overcharged my account by two nights and the hotel refuse to refund me

            • Average rating
          • Older travelers

            Friendly staff, large room, great view.

            Taxi expensive into city centre, varies from 10-20 euro

            • Average rating
          • Couple

            Pool with the vue and the art

            We booked the hotel from the and the image of the hotel wasn't the same as in the description of the site. We were expecting to have a bigger gym with some good spa facilities. The gym is really small and the spa was a pool when nothing else was there included. One dissappointment for us was the location of the hotel room, it wasn't in the main buildying as we thought according to the website description. Also we had a car so the parking place was really far from the hotel room at the access there was difficult due to the luggages. In general have to say that the price concerning the "luxory" night wasn't really right related to the quallity. The website and the description was giving a wrong vision about the hotel.

            • Average rating
          • Older travelers

            The staff were friendly, the rooms were pleasent, clean. Easy to travel around from this location.

            • Average rating
          • Single

            You book a room in Holiday Inn, but when you arrive you are put in a separate wing called Bridge Inn/Hotel. Instead of the 4-star hotel you booked, you end up in a 3-star!

            • Average rating
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          Free cancellations
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          Hotel Awards

          GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

          According to guest reviews, the hotel has been rated asHotels Recommended by Guests in Germany

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