The hotel is conveniently located near Tunjungan Plaza, making it easy to explore the shopping center. it is close to the downtown area and offers nice views of the surrounding area. The rooms are comfortable and clean, with soft pillows and fogging showers, while the breakfast is delicious and includes local favorites like Kopi Tubruk. The amenities are enough to fulfill basic needs, making it a great choice for a short stay.

There could be slight improvements in the cleanliness of the towels offered in the bathroom.

Clean rooms, comfortable beds, friendly staff, convenient location, free gym access.

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We had a great stay at this hotel! The location was perfect as it was very close to the center area with plenty of eating and shopping options. The hotel itself was quite luxurious and provided enhanced comfort. The room was spacious and cozy, with a comfortable bed that provided a great night's sleep. The AC worked well, keeping the room at a pleasant temperature. The amenities provided were also top-notch, with ironing facilities, an in-room safe, and a mini-bar. The staff was friendly and attentive, offering excellent room service and ensuring that our needs were met throughout our stay.

This place was excellent and we highly recommend it to everyone. The only small issue we encountered was that the breakfast menu was not as extensive as expected.

This hotel is situated in the heart of the city, near downtown area and surrounded by office buildings. The cleanliness is exceptional, and the hotel facilities are great, including an impressive laundry room and a grab and go breakfast that saves time. The staff is warm and welcoming, which adds to our enjoyable experience staying here.

Nothing all excellent.

The breakfast was good and the bed was comfortable. The hotel was nicely located near transportation options to explore the area. there was a great view from the room that I really enjoyed during my stay.

The staff was unhelpful when I wanted to borrow a plate and spoon. They also had poor service when it came to cleanliness of the bathroom towels.

My weekend stay at a hotel in Surabaya was wonderful. The location was perfect, with many dining and shopping options nearby. The hotel had amazing amenities, including a fitness center and a swimming pool to relax in. The keypad entry system for the rooms was also really convenient.

There were some aspects that could have been improved. The breakfast was bland and lacked variety. Also, the cleanliness on some areas of the hotel, such as the pool area, was subpar.