We were pleased to find good-sized and brand-new rooms at this hip new hotel. Truly enjoyed our rooms with toiletries.

Our bed was pretty firm.

We liked rooms with toiletries. Location: the hotel was really close to Bay City as well as the beach.

Everything was great at this hotel, really helpful staff. There were great-sized and brand-new rooms with toiletries. It was an amazing stay, lovely welcoming place...

The rooms were not only comfy, but also outstanding.

Excellent and attentive staff as one would expect. The rooms here are brand-new and excellent with toiletries.

Good bed and pillows. Friendly staff and good breakfast options. New property. Convenient check-out process. Nice room amenities.

It's an excellent hip new hotel with very nice staff members.

Exceptionally clean and lovely welcoming hotel with clean rooms. New building and rooms with toiletries. A wide range of goodies for breakfast. Marvellous location in the middle of jackson.

Clean room with toiletries and with a lot of space.

The value for our money was excellent, and the room was really nice. The location was convenient, and the staff treated us with kindness and warmth.

Food for breakfast could be improved by offering a wider variety of options.

Really helpful and excellent staff, everything spotlessly clean.

The hotel of choice in Bay City. Property is lovely welcoming, heated pool, spacious rooms. The rooms with toiletries.

I had such a pleasant stay at this hotel! The staff was incredibly helpful and accommodating, going above and beyond to ensure a stress-free experience. In particular, Al Mullen, the supervisor, went out of his way to assist me and my family. He even helped me when my car broke down near the hotel, and went the extra mile to return my son's beloved stuffed animal. The cleanliness of the rooms was impressive, with Leticia ensuring our room was always spotless and well-stocked with toiletries. The hotel also had a modern and spacious lobby, and the rooms were well-appointed with comfortable beds, a sofa, and useful amenities like a fridge and microwave. The location was convenient, with easy access to the beach and other attractions in the area.

No major issues, everything was fine.

Comfortable bed, awesome pillows. Friendly staff. Good breakfast options. New property. Self check-out.

This hotel in Bay City exceeded my expectations in many ways. The staff, particularly Ely and Yolandah, were incredibly helpful and efficient, providing excellent advice on things to do in the city. The room was spacious and comfortable, with all the necessary amenities including high-speed internet. Additionally, the breakfast offered was superb, with a wide variety of options to choose from. The hotel's location was convenient, with a gas station and plenty of food options within walking distance. The attention to detail and exceptional service made my stay here truly enjoyable.

No improvement needed, everything was great!

During my recent stay at Holiday Inn Express in Bay City, I was delighted by the cleanliness and comfort of my room. The bedding was fresh and the room was impeccably maintained. I also appreciated the abundance of power outlets, making it easy for me to charge my devices. The Wi-Fi was fast and reliable, allowing me to stay connected throughout my stay. The hotel staff was friendly and accommodating, ensuring that my needs were met. The breakfast options were extensive, with a variety of continental choices and well-prepared hot items. The coffee was excellent and the orange juice was refreshing. I left feeling well-rested and satisfied with my overall experience.