Holiday Inn Des Moines-Dwntn-Mercy Campus

Easy downtown location, but what makes it even better.

You will need a car because the location is not convenient to anything, though you would need a car at any Des Moines hotel as it is not a city with much public transit.

The shower head was 4 foot tall, no lie, I pretty much had to kneel down to have a normal shower.

Its far from town - but not far enough to take a cab.

I had a room with one king bed, a mirrored wall (boy, don't need that in the morning) and bath.

We were greeted by a fresh, modern lobby, attentive reservationist, and an excellent manager, who was willing to show us rooms, listen to our concerns and assist us in finding the perfect room in his hotel.

We were on a non-smoking floor but it felt like I was sitting in bed with a carton of ciggies.

The window seal to the room was broken, and cold air came in the room.

The beds were lumpy and the bedding was terrible.

The hotel restaurant staff members were lovely but the breakfast buffet remained unchanged day to day, plus it is an extra charge on top of your room charge, unlike the big chains like Hampton.

Bar was nice - and the Happy Hour food was a meal in itself.

The Lobby, Restaurant, and Lounge all flow right into each other and are very convenient.

There is a buffet for breakfast, lunch, and dinner which is also a nice quick option.

The food is bad, the bar is smokey and the rooms are old.

The front desk, among other hotel staff, always greet & acknowledge me with a friendly 'welcome back, mr.

The front desk staff is young but all seem very friendly and motivated.

The lobby looked great, the hotel restaurant staff members were lovely and the front desk was very helpful and friendly.

I proceeded to the front desk only to be met by a woman didn't welcome me, staff was accommodating and room was clean and comfortable.

The best thing about this hotel was their free parking and shuttle service.

The lobby looked great, the pool was heated and was really nice.

The pool is nice, it is bigger than most.

The rooms are clean, spacious and comfortable.

Rooms were clean and the Happy Hour food was a meal in itself.

Not located in great part of town and the rooms are clean.