Hempel  5 stars

31-35 Craven Hill Gardens, Bayswater, London, United Kingdom, W2 3EA  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

A stunning boutique hotel designed by Anouska Hempel, he combines white, neutral tones of Kyoto with the theme of 2001: A Space Odyssey. There are 42 rooms and studios that are lovely, comfortable and unique. One room contains a bed within a cage that is suspended above a living area. There is a lovely Japanese garden opposite that is truly an urban oasis.

Verified Reviews:

  • Reception was amazing - Food was good - Bathroom was big and had a walk-in-shower
  • Service was mediocre, nice enough - Bathroom was functional - Great sommelier
  • Meal was super - Bed was so comfortable - No value for your money - Walls were paper thin
  • Lovely garden - Breakfast was included in the price - Room was spacious and modern
  • Location and the style are great - Bathroom has no shower - Staff are so helpful and friendly

Overview

Located in the West End, the five-star Hempel offers a stay near the green areas and cultural venues in London.

This traditional and boutique hotel offers free Wi-Fi and business services.

All 50 Japanese style rooms feature flat screen TVs and full bathrooms.

The No. 35 restaurant serves regional produce and No. 31 Lounge Bar offers classic cocktails and intimate atmosphere.

Paddington Train Station is within 520m.

Year renovated   2010.  Number of rooms   47.

The hotel is located in the West End.

Distance to:

  • City Center - 4.0km
  • Airport: London City Airport - 16.5km, Northolt - 17.0km
  • Train Station: Paddington Station - 800 m, Marylebone Station - 1.7km
  • Underground station: Lancaster Gate - 500 m, Queensway - 500 m
  • Bus stop - 900 m

Rooms

All rooms are inspired with Japanese touches and feature complimentary Wi-Fi, hair dryer, private bar, pay movies, safe, LCD flat screen television.

A 24-hour room service is provided.

Dining options

Breakfast is served on Monday – Friday at 7am – 10am and Saturday – Sunday at 7am – 11.30am at the No. 35 restaurant.

The No. 35 restaurant serves British and European dishes in its contemporary surrounding.

No. 31 Lounge Bar features minimalist décor and classic cocktail menu.

Private dining is possible on request.

Work

The conference rooms are packed with AV equipment.

Free Wi-Fi is provided through the hotel.

Additional features

Babysitting is possible on request.

Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free. 
  • All children under the age of 12 may stay at the price of GBP 40 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Elevator
  • Currency exchange
  • 24-Hour Front Desk
  • Doctor on call
  • Concierge desk
  • 24-hour security
Internet

Wireless internet is available in the entire hotel and is free of charge

Guest Parking

No parking available.

Services
  • Laundry
  • Medical Facilities Service
  • Butler service
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • High speed internet access
Meeting facilities
  • Conference facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Room facilities
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • 24-hour room service

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

All rooms are inspired with Japanese touches and feature complimentary Wi-Fi, hair dryer, private bar, pay movies, safe, LCD flat screen television.

A 24-hour room service is provided.

Superior Double Room
Check Prices
Bed type: Queen Size Bed
Size: 24m2

Individually designed bedrooms with minimalistic and Japanese feel including bedrooms face both our Zen Garden and neighbouring typical London townhouses.

Room facilities
    Deluxe Double Room
    Check Prices
    Bed type: King Or Twin Beds
    Size: 28m2

    Large than superior room can include a King or two Twin size beds, a separate living area and bathroom amenities.

    Room facilities
      Junior Suite
      Check Prices
      Bed type: King Size Bed
      Size: 30m2

      The living area and bedroom have white furniture with complimentary wicker furniture including bathroom with domed ceiling,toilet and bidet set in beige stone.

      Room facilities
        Studio Apartment
        Check Prices
        Bed type: Double Bed
        Size: 30m2

        Full-equipped apartment contains one double bed, kitchenette and ensuite bathroom with all facilities you need for comfort staying.

        Room facilities
          One Bedroom Apartment
          Check Prices

          All apartment overlook the magnificent Hempel Garden Square, and contain one bedroom, kitchenette, guest bathroom and personal bathroom with all amenities.

          Lioness Den Suite
          Check Prices

          This suite is famous for its daring design feature - the bed is on a platform, suspended from the ceiling by metal bars,the main bathroom is downstairs with a steel bath or shower and sink.

          Beluga Suite
          Check Prices

          Romantic and luxurious room with views over the Hempel Zen Garden including a large spacious living area, stunning four poster bedroom with living area and en-suite bathroom, as well as separate guest toilette.

          Hempel LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground station
          • Train Stations
          • Parks
          • Attractions for Tourists
          • Museums
          • Convention Centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          What's nearby.

          Hyde Park, the largest green area in London is almost adjacent to the hotel

          Portobello Road is a shopping area within 1.5km

          Natural History Museum offers interesting historic exhibits within 1.5km

          Victoria & Albert Museum, the world's largest art museum is within 1.5km

          Oxford Street, a shopping area is within 1.5km

          Knightsbridge, an entertainment district is within 2.5km

          Harrods, the city's largest shopping center is within 2.5km

          Buckingham Palace, a royal residence is within 3km

          National Gallery houses regional and international art works within 3km

          Trafalgar Square, a central square is within 3km

          Houses of Parliament, a political heart of England is within 3km

          Big Ben, a famous clock is within 3km

          St Paul's Cathedral with unique architecture is within 3km

          Bayswater, 100 m, a popular shopping and park area of west London

          Cleveland Square & Gardens, 100 m, a beautiful square in Bayswater with large communal garden

          Alexander Fleming Laboratory Museum, 500 m, located at St Mary's Hospital

          Attractions for Tourists
          • Bayswater
            100 m
          • Houses of Parliament
            600 m
          General
          • Cleveland Square & Gardens
            100 m
          • A London Folly
            100 m
          • Peter Pans Statue
            700 m
          Train Stations
          • Paddington Station
            700 m
          Museums
          Parks
          • Kensington Gardens
            900 m
          Gallery
          • The Kufa Gallery
            600 m
          • Gallery 32
            800 m
          Underground station
          • Lancaster Gate
            400 m
          • Queensway
            400 m
          • Paddington (Circle & Bakerloo)
            500 m
          • Paddington (H&C)
            600 m
          • Royal Oak
            700 m

          Local Attractions

          • Speakers' Corner
            1.6km
            Cumberland Gate, Park Lane, London
          • RCM Museum of Musical Instruments
            1.6km
            Prince Consort Road, London
          • Electric Cinema
            1.6km
            191 Portobello Road, London
          • Victoria and Albert Museum
            1.9km
            Cromwell Road, London
          • Science Museum
            1.8km
            Exhibition Road, London

          Near the hotel

          • Queens Ice and Bowl
            430 m
            17 Queensway, London
          • Hyde Park Stables
            510 m
            63 Bathurst Mews, London
          • Ross Nye Stables
            510 m
            8 Bathurst Mews, London
          • The Drowned Man: A Hollywood Fable
            590 m
            Temple Studios, 31 London Street, W2 1DJ., London
          • Diana Memorial Playground
            610 m
            The Broad Walk, London
          • Alexander Fleming Laboratory Museum
            710 m
            St Mary's Hospital, London
          • Paddington Waterside
            760 m
            63-65 North Wharf Road, London

          Restaurants Nearby

          • No 35 Restaurant

            60% likes this, based on 99 reviews
            Food: Contemporary, European

            30 m
            The Hempel

            Phone: +44 (0)207 298 9047

          • Zorba's Greek Taverna

            Food: Greek

            100 m
            36 Leinster Gardens

            Phone: 020 7262 5358

          • Lagenda Malaysian Cuisine

            63% likes this, based on 60 reviews
            Food: Malaysian
            Price Range: USD 17 - USD 50

            100 m
            37 Leinster Gardens

            Phone: 020 7258 0269

          • Leinster Arms

            72% likes this, based on 127 reviews
            Food: Grill, Bar

            170 m
            17 Leinster Terrace

            Phone: (020)-7723-5757

          • Bayswater Arms

            54% likes this, based on 105 reviews
            Food: Pub
            Price Range: USD 11 - USD 21

            170 m
            Bayswater

            Phone: 02035 824 158

          Getting there.

          Heathrow Airport is within 20km.

          The Heathrow Express can take you to the neighboring Paddington Station within 20 minutes.

          Getting around.

          Paddington Train Station is within 520m.

          Hempel Reviews

          Guest reviews are submitted by our customers after their stay at Hempel

          Average guest rating

          6.4
          out of 10
          Good
          Based on 62 reviews

          Rating by category:

          Value
          5.7
          Dining
          7.0
          Location
          7.3
          Rooms
          7.0
          Service
          5.8

          Individual guest reviews

          • Very convenient location and great Stay. The staff were excellent, my room was quite a large room and the breakfast was good and cooked to order, served by a vey pleasant waiter.

            Hotel has a very small gym and no spa facilities.

            My rating for the hotel:

            • Average rating
              7.2
            • Location
              8
            • Rooms
              5
            • Service
              9
            • Value
              7
          • Convenient location and excellent hotel. Great service upon arrival, beautiful apartment and our evening meal was very good.

            Room very warm and snacks somewhat overpriced.

            My rating for the hotel:

            • Average rating
              7.8
            • Location
              6
            • Rooms
              8
            • Service
              7
            • Value
              10
          • Very central for London city and great place. Restaurant / bar beautifully designed in a minimalist style, exceptional service and the bed was comfortable and the shower was good. Breakfast was included in the price and was excellent, our waiter Martine, was charming.

            Location of Lancaster Gate/Paddington is not the most convenient.

            My rating for the hotel:

            • Average rating
              6.8
            • Location
              6
            • Rooms
              5
            • Service
              10
            • Value
              6
          • Stylish,elegant and a great location, very Cool Place. Sophisticated minimalistic interiors and very friendly staff. The room size is good, the concierge is fantastic and more than helpfull.

            Worst value for dollar hotel experience in my lifetime and not the kind of service one expects shelling out £13.50 for a cocktail in the bar.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              10
            • Rooms
              6
            • Service
              10
            • Value
              6
          • Location and bar very nice, beautiful boutique hotel. The rooms are just as beautyfull as the rest of the house, the lobby is beautifully designed and complimentary breakfast consisted of fun size croissants.

            The next morning the manager is again not available on site.

            My rating for the hotel:

            • Average rating
              7.6
            • Location
              7
            • Value
              8
          • The position is fairly good and the hotel has beautifully designed and unique stylish rooms. Style, location, attention to detail all perfect and all staff are extremely professional. The mattress, the pillows and the blankets are extremely lovable, the foyer and restaurant look fine, also only one fruit juice out of 4 available.

            Overall the service was poor, duty manager was rude and my girlfriend ended up cleaning the toilet as was not clean.

            My rating for the hotel:

            • Average rating
              6.2
            • Location
              5
            • Rooms
              6
            • Service
              7
            • Value
              7
          • The location was excellent, the design of the hotel was very individual and stylish, the staff were extremely friendly and accommodating. The room was great, lcd tv was nice and the toilet paper was very cheap. The meal was super and the food was truly sublime and dinner was fabulous.

            Tranquil area in the centre of busy London and possibly the ratio quality/cost is not a good one. The service is beyond awful and the bathroom in 508 is plain dangerous to get in and out of to take a shower. Did me a favour" by convincing kitchen to spend 3 mins cutting cheese.

            My rating for the hotel:

            • Average rating
              7.8
            • Location
              10
            • Rooms
              7
            • Service
              6
            • Value
              8
          • Just north to Kensington, staff were very friendly and helpful, room was very spacious and comfortable.

            My rating for the hotel:

            • Average rating
              10.0
            • Rooms
              10
            • Service
              10
            • Value
              10
          • Perfect stay at the hempel and excellent service. The room was spotless.

            My rating for the hotel:

            • Average rating
              10.0
            • Rooms
              10
            • Service
              10
            • Value
              10
          • The reception area was extremely impressive, that's this lovely little hotel came in and the dining staff were attentive and friendly. The rooms were totaly amazing.

            My rating for the hotel:

            • Average rating
              9.4
            • Rooms
              10
            • Service
              8
            • Value
              10
          • Embedded in a nice residential area near Hyde Park and liked the modern/contemporary style of hotel. The staff were attentive, the posh room I stayed was faced to the garden and could enjoy green trees.

            My rating for the hotel:

            • Average rating
              9.0
            • Location
              10
            • Rooms
              9
            • Service
              9
            • Value
              8
          • Fabulous public areas, a wonderful hotel and service was great and were happy to help you. The room was spacious, breakfast was interesting as well as being excellent.

            Restaurant staff not good.

            My rating for the hotel:

            • Average rating
              8.4
            • Location
              10
            • Rooms
              10
            • Service
              9
            • Value
              6
            • Dining
              7
          • Its in a good location close to Paddington butthat is the only good thing about, the Hotel is worth maybe 150 to 180€ per night and room.

            My rating for the hotel:

            • Average rating
              5.0
            • Location
              8
            • Value
              2
          • Great location within an easy walk to Paddington Station and i live local, and this is the best hotel near my house. Staff were excellent, rooms are really unique and modern, breakfast is particularly good.

            My rating for the hotel:

            • Average rating
              7.4
            • Location
              10
            • Rooms
              10
            • Value
              2
          • A real oasis of quiet and calm in the City of London, a wonderful hotel. Excellent staff and service, cool rooms, fabulous breakfast.

            A tiny bathroom.

            My rating for the hotel:

            • Average rating
              8.0
            • Location
              10
            • Rooms
              9
            • Service
              7
            • Value
              6
          Show more reviews
          Show big map »

          Why book with us?

          Low prices
          Enjoy our best price guarantee and special offers.
          Free cancellations
          Usually cancellations can be made without charge close to your arrival date (check policies).
          Guaranteed room
          You get instant confirmation directly from the hotel's reservation database.

          Hotel Awards 2014

          UKHOTEL AWARDSHighly RecommendedLondonHempel

          According to guest reviews, the hotel has been rated asBest Design Hotels in United Kingdom

          Use Badge