The Hempel Hotel  5 stars


31-35 Craven Hill Gardens, London, United Kingdom, W2 3EA  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

A stunning boutique hotel designed by Anouska Hempel, he combines white, neutral tones of Kyoto with the theme of 2001: A Space Odyssey. There are 42 rooms and studios that are lovely, comfortable and unique. One room contains a bed within a cage that is suspended above a living area. There is a lovely Japanese garden opposite that is truly an urban oasis.

Verified Reviews:

  • Reception was amazing - Food was good - Bathroom was big and had a walk-in-shower
  • Service was mediocre, nice enough - Bathroom was functional - Great sommelier
  • Meal was super - Bed was so comfortable - No value for your money - Walls were paper thin
  • Lovely garden - Breakfast was included in the price - Room was spacious and modern
  • Location and the style are great - Bathroom has no shower - Staff are so helpful and friendly


Located in the West End, the five-star Hempel offers a stay near the green areas and cultural venues in London.

This traditional and boutique hotel offers free Wi-Fi and business services.

All 50 Japanese style rooms feature flat screen TVs and full bathrooms.

The No. 35 restaurant serves regional produce and No. 31 Lounge Bar offers classic cocktails and intimate atmosphere.

Paddington Train Station is within 520m.

Year renovated   2010.  Number of rooms   47.

City Center London - 2.5 mi
Airports London City Airport (LCY) - 10.0 mi, London Heathrow (LHR) - 12.2 mi
Train Stations Paddington Station - 2700 ft, Marylebone Station - 1.1 mi
Underground stations Lancaster Gate - 1700 ft, Queensway - 1700 ft
Bus stop - 3000 ft
Restaurants No 35 Restaurant (cuisine: Contemporary, European) - 100 ft, Zorba's Greek Taverna (cuisine: Greek) - 400 ft


All rooms are inspired with Japanese touches and feature complimentary Wi-Fi, hair dryer, private bar, pay movies, safe, LCD flat screen television.

A 24-hour room service is provided.

Dining options

Breakfast is served on Monday – Friday at 7am – 10am and Saturday – Sunday at 7am – 11.30am at the No. 35 restaurant.

The No. 35 restaurant serves British and European dishes in its contemporary surrounding.

No. 31 Lounge Bar features minimalist décor and classic cocktail menu.

Private dining is possible on request.


The conference rooms are packed with AV equipment.

Free Wi-Fi is provided through the hotel.

Additional features

Babysitting is possible on request.

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General information



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  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Elevator
  • 24-hour security
  • Concierge desk
  • Doctor on call
  • 24-Hour Front Desk
  • Tour desk

Wireless internet is available in the entire hotel and is free of charge.

Guest Parking

No parking available.

  • Bell staff/porter
  • Medical Facilities Service
  • Laundry
  • Shuttle service
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Fitness center
Room view
  • Garden view
  • Courtyard view
Room facilities
  • Air conditioning
  • 24-hour room service
  • Heating
Living Area
  • Sitting area
  • Internet access



from  3 pm


until  12 pm

Children and extra beds
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free in a crib. 
  • All children under the age of 12 may stay at the price of GBP 40 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

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All rooms are inspired with Japanese touches and feature complimentary Wi-Fi, hair dryer, private bar, pay movies, safe, LCD flat screen television.

A 24-hour room service is provided.

Superior Double Room
Check Prices
Bed type: Queen Size Bed
Size: 260 sq. feet

Individually designed bedrooms with minimalistic and Japanese feel including bedrooms face both our Zen Garden and neighbouring typical London townhouses.

Room facilities
    Deluxe Double Room
    Check Prices
    Bed type: King Or Twin Beds
    Size: 305 sq. feet

    Large than superior room can include a King or two Twin size beds, a separate living area and bathroom amenities.

    Room facilities
      Junior Suite
      Check Prices
      Bed type: King Size Bed
      Size: 325 sq. feet

      The living area and bedroom have white furniture with complimentary wicker furniture including bathroom with domed ceiling,toilet and bidet set in beige stone.

      Room facilities
        Studio Apartment
        Check Prices
        Bed type: Double Bed
        Size: 325 sq. feet

        Full-equipped apartment contains one double bed, kitchenette and ensuite bathroom with all facilities you need for comfort staying.

        Room facilities
          One Bedroom Apartment
          Check Prices

          All apartment overlook the magnificent Hempel Garden Square, and contain one bedroom, kitchenette, guest bathroom and personal bathroom with all amenities.

          Lioness Den Suite
          Check Prices

          This suite is famous for its daring design feature - the bed is on a platform, suspended from the ceiling by metal bars,the main bathroom is downstairs with a steel bath or shower and sink.

          Beluga Suite
          Check Prices

          Romantic and luxurious room with views over the Hempel Zen Garden including a large spacious living area, stunning four poster bedroom with living area and en-suite bathroom, as well as separate guest toilette.

          The Hempel Hotel LocationWhat's nearby

          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          What's nearby.

          Hyde Park, the largest green area in London is almost adjacent to the hotel

          Portobello Road is a shopping area within 1.5km

          Natural History Museum offers interesting historic exhibits within 1.5km

          Victoria & Albert Museum, the world's largest art museum is within 1.5km

          Oxford Street, a shopping area is within 1.5km

          Knightsbridge, an entertainment district is within 2.5km

          Harrods, the city's largest shopping center is within 2.5km

          Buckingham Palace, a royal residence is within 3km

          National Gallery houses regional and international art works within 3km

          Trafalgar Square, a central square is within 3km

          Houses of Parliament, a political heart of England is within 3km

          Big Ben, a famous clock is within 3km

          St Paul's Cathedral with unique architecture is within 3km

          Bayswater, 100 m, a popular shopping and park area of west London

          Cleveland Square & Gardens, 100 m, a beautiful square in Bayswater with large communal garden

          Alexander Fleming Laboratory Museum, 500 m, located at St Mary's Hospital

          Tourist attractions
          • Bayswater
            400 ft
          • 2000 ft
          • Indar Pasricha Fine Arts
            3300 ft
          • Gate Cinema
            3300 ft
          • Stern Art Dealers
            3700 ft
          Places of interest
          • Cleveland Square & Gardens
            400 ft
          • A London Folly
            400 ft
          • Peter Pans Statue
            2300 ft
          • 3000 ft
          • The Elfin Oak
            3300 ft
          • Jason's Trip
            3300 ft
          • Royal British Legion
            3300 ft
          Train stations
          • The Kufa Gallery
            2000 ft
          • Gallery 32
            2700 ft
          • The Park Gallery
            3300 ft
          • Flow Gallery
            3300 ft
          Underground stations
          • 1400 ft
          • 1400 ft
          • Paddington (Circle & Bakerloo)
            1700 ft
          • Paddington (H&C)
            2000 ft
          • Royal Oak
            2300 ft

          Local Attractions

          • RCM Museum of Musical Instruments
            5200 ft
            Prince Consort Road, London
          • Victoria and Albert Museum
            1.2 mi
            Cromwell Road, London
          • Science Museum
            1.1 mi
            Exhibition Road, London
          • Marylebone
            1.1 mi
          • Acklam Village Market
            1.1 mi
            4 - 8 Acklam Road, London

          Near the hotel

          • Alexander Fleming Laboratory Museum
            2400 ft
            St Mary's Hospital, London
          • Rolling Bridge
            3000 ft
            Paddington Basin, London
          • Regents Canal
            3000 ft
            42 Blomfield Road, London
          • Kensington Gardens
            3100 ft
            The Magazine Storeyard, London
          • Kensington Palace
            3300 ft
            The Broad Walk, London
          • Little Venice
            3200 ft
            Regent's park, London
          • Paddington Green and St. Mary's Churchyard
            3200 ft
            Church Yard Walk, London

          Restaurants Nearby

          • No 35 Restaurant

            60% likes this, based on 99 reviews
            Cuisine: Contemporary, European

            100 ft
            The Hempel

            Phone: +44 (0)207 298 9047

          • Zorba's Greek Taverna

            Cuisine: Greek

            400 ft
            36 Leinster Gardens

            Phone: 020 7262 5358

          • Lagenda Malaysian Cuisine

            63% likes this, based on 60 reviews
            Cuisine: Malaysian
            Price Range: USD 17 - USD 50

            400 ft
            37 Leinster Gardens

            Phone: 020 7258 0269

          • Leinster Arms

            72% likes this, based on 127 reviews
            Cuisine: Grill, Bar

            600 ft
            17 Leinster Terrace

            Phone: (020)-7723-5757

          • Bayswater Arms

            54% likes this, based on 105 reviews
            Cuisine: Pub
            Price Range: USD 11 - USD 21

            600 ft

            Phone: 02035 824 158

          Getting there.

          Heathrow Airport is within 20km.

          The Heathrow Express can take you to the neighboring Paddington Station within 20 minutes.

          Getting around.

          Paddington Train Station is within 520m.

          The Hempel Hotel Reviews

          Guest reviews are submitted by our customers after their stay at The Hempel Hotel

          Average guest rating

          out of 10
          Based on 44 reviews

          Rating by category:


          Individual guest reviews

          • Couple

            We did not like the hotel

            We did not like the run down acomodation it felt like 3rd world.

            • Average rating
          • Couple

            joel in the bar was excellent

            asked for a cheese plate when i entered the bar - as told it was 10.03 and the itchen was closed. duty manager was rude and "did me a favour" by convincing kitchen to spend 3 mins cutting cheese and putting on a plate. poor experience ensured i won't be booking for 2 days next week as planned. average service turns this from a cool hotel to a facade.

            • Average rating
          • Older travelers

            the bed was comfortable and the shower was good

            most of it! more like a 3* than a 5*; apparently cool and chic, in reality sparsely furnished with unmatching items, very poor finishes (in ceiling around light fittings, cheap cupboards and wardrobes, scuffs to shelves and cabinets, holes in window blinds ...). no warmth about the hotel at all. did not enjoy the idea of coming back to it after our evening out.

            • Average rating
          • Group of friends

            Very convenient location.....liked the modern/contemporary style of hotel...

            Was quite expensive and i think the rooms need updating a bit.

            • Average rating
          • Couple

            the clean design; the tranquility of both hotel and location

            • Average rating
          • Couple

            Location is good.

            What can I say, typically London: overpriced. Noisy, small rooms, a wall in front of the window, bathroom not heated, and the staff not professional.

            • Average rating
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          Why book with us?

          Low prices
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          Free cancellations
          Usually cancellations can be made free of charge close to your arrival date (check policies).
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          Hotel Awards 2014

          UKHOTEL AWARDSHighly RecommendedLondonHempel

          According to guest reviews, the hotel has been rated asBest Design Hotels in United Kingdom

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