Helnan Palestine Hotel - Alexandria  5 stars

Montazah Gardens Palace, Alexandria, Egypt, 21919  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in rooms


Paid parking


24-hour reception


Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool


Fitness center

 Sports activities

Tennis court



Billiards/Pool tables

 Spa and relaxation

Spa & wellness center


Steam bath


Helnan Palestine is situated right next to magnificent sandy beaches. Renovated in 2002, this hotel combines the modern with traditional architecture.

This hotel is located in a beach area and 8.9km from Stanley Bridge, Al-Salam Theatre and Alexandria Zoo. It will take you 5 minutes to get to Alexandrina Library, Montazah Palace Gardens and Mamoura Beach.

The hotel offers secluded location close to a cove and parks.

55km to Borg El Arab airport.


All 230 non-smoking guestrooms feature a kitchenette, a private balcony, a minibar, satellite TV and a living area. All of the rooms have a beautiful view over the sea. They come with coffee/tea makers and a dryer as well as bathrooms with a shower, a hairdryer and bath sheets.


At the seasonal restaurant guests can enjoy international cuisine. The beach bar stocks refreshments to enjoy in a casual atmosphere.


Guests can use porter service, valet parking and ironing service and such facilities as a hairdresser, a lift and a beauty salon.


Guests can benefit from a sun terrace, a library and live entertainment and relax using a sauna, a wellness center and shiatsu massage. The hotel's activities include table tennis and fishing.


Wireless internet is available in the entire hotel for free.

Guest Parking

Paid private parking is possible on site.

Number of rooms   232.


City Center Alexandria - 6.5 mi
Airports Borg El Arab (HBE) - 31.6 mi
Train Stations Sidi Gaber Railway Station - 6.3 mi
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General information



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  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Sailing
  • Fishing
  • Squash
  • Tennis
  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
Dining facilities
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Cafe
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
Leisure facilities
  • Outdoor swimming pool
  • Indoor swimming pool
  • Beachfront
  • Live entertainment
  • Tennis court
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Shiatsu massage
  • Barbeque grills
  • Sun terrace
  • Garden area
Room view
  • Sea view
Room facilities
  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • Separate tub and shower
  • Room toiletries
  • Hair dryer
Kitchen facilities
  • Kitchenette
  • Refrigerator
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • AM/FM alarm clock



from  3 pm


until  12 pm

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 

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Standard Double Room
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Helnan Palestine Standard Double Room
Helnan Palestine Standard Double Room
Helnan Palestine Standard Double Room
Bed type: Double Bed or 1 Single bed or Triple


Room facilities
    Triple Room
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    Bed type: Triple
    Room facilities
      Quadruple Room
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      Bed type: Quad
      Junior Suite
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      Helnan Palestine Junior Suite Hotel information
      Helnan Palestine Junior Suite Hotel information
      Helnan Palestine Junior Suite
      Helnan Palestine Junior Suite
      Bed type: 1 Single bed or Double Bed
      Size: 755 sq. feet
      Room facilities
        Superior Double Room
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        Helnan Palestine Superior Double Room
        Helnan Palestine Superior Double Room
        Helnan Palestine Superior Double Room
        Helnan Palestine Superior Double Room
        Bed type: Double Bed or King or Twin beds
        Size: 325 sq. feet

        Superior Room

        Room facilities
          Deluxe Double Room
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          Bed type: Double Bed

          Deluxe Room

          Room facilities
            Executive Suite
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            Bed type: Double Bed
            Room facilities

              Helnan Palestine LocationWhat's nearby

              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Places of interest
              • Mamoura Beach
                4300 ft

              Local Attractions

              • Bibliotheca Alexandrina
                1.9 mi
                El Shatby, Alexandria
              • Corniche
                2.5 mi
              • Royal Jewelry Museum
                4.4 mi
                21 Ahmed Yehia Street, Alexandria
              • Stanley Bridge
                8.0 mi
              • Alexandria National Museum
                8.0 mi
                110 El Horreya Rd. Raml Station, Alexandria

              Near the hotel

              • Montazah Palace Gardens
                2600 ft

              Helnan Palestine Reviews

              Guest reviews are submitted by our customers after their stay at Helnan Palestine

              Average guest rating

              out of 10
              Based on 57 reviews

              Rating by category:


              Individual guest reviews

              • Older travelers

                the location

                the facilities, the service. I could not get an internet setting for hours because their IT manager was in a meeting.

                • Average rating
              • Family with children

                The staff were very friendly and polite. The hotel's location is good since it has everything inside, private beach, restaurants, gardens and scenery saving you the hassle of leaving the gates and dealing with Alexandria's public beaches and insane traffic (in tourist season).

                The hotel is a bit overpriced for the services offered compared to other locations I have stayed at internationally. The music at the pool was too loud during the day and at night the music coming from the nightclub across the bay was loud as well. If you visit the hotel on public holidays you will find that you're staying with the class of people you'd expect to see on the public beaches since they probably came on a corporate offer.

                • Average rating
              • Single

                It is a wonderful hotel in the most lexurius are in the city

                • Average rating
              • Group of friends

                I had to move furniture to plug in a kettle. Food indifferent. Asked to pay for internet which did not work.

                • Average rating
              • Single

                The rooms are quite and comfortable after their recent refurbishment

                The staff are sometimes very inquisitive and interfere in subjects that is not of their concern.

                • Average rating
              • Group of friends

                it's far away from the main road & the paiement should be in foreign money

                • Average rating
              • Group of friends

                location pool and beach

                lack of information relating to venues minimum charges, activities etc - incorrect information given on a number of occasions

                • Average rating
              • Family with children

                i liked my room alot, and the view was fantastic

                the hotle was alittil expensive

                • Average rating
              • Older travelers

                i wd like mor imortant 2 rooms

                • Average rating
              • Family with children

                very good faciliteis and location But needs better management staff

                the price is Higher than normal rates

                • Average rating
              • Single

                The best location in Alexandria area. The city of Alex is crowded, noisy and dirty, but Montazah is an oasis - beautiful park, nice beach; pity that the palace cannot be visited. The hotel is good, rooms have nice views. It's the only hotel I would go to, if I had to go to Alex.

                Montazah gets very crowded in weekends. There are parties, weddings etc., loud music everywhere. Only top floors can spare you of the noise. The hotel has a small beach but the water is very dirty. Also, as everywhere in the Egyptian North Coast, beaches are for men and kids, not for (western) women.

                • Average rating
              • Older travelers

                the sight through room terrace is terrific,although i had to give a complain before aircondition and minibar were fixed

                slow responce when hotel was full

                • Average rating
              • Older travelers

                Nice rooms nicely decorated

                Over priced , the beach was terrible and very small and not clean and the service was really bad . The pool and Beach was opened to puplic with a fee so it was full with kids screaming and it was not what expected from a five star hotel .

                • Average rating
              • Group of friends

                The location was perfect but the stuff they are not friendly at all reception- security and room service- no body smile no body ask for help I relay get angry of how they tolk and they are so seriose-- So next time I will never back to this hotel even if they got a perfect location FourSesons hotel much better they know how to be nice with the Guest and the stuff are more professional. Thank you

                • Average rating
              • Group of friends

                The rooms r beautiful,the service was good, the food was excellent,the view is fantastic

                The most important problem is the height of the bathtub...it was a problem to take a bath without fearing to slip. The linen should smell fresh, they smell slept-in,the dinning room in the morning is too sunny:maybe 4 foreigners it is wanted but 4 egyptians a little shade is needed,

                • Average rating
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              Hotel Awards

              EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

              According to guest reviews, the hotel has been rated asBest Luxury Hotels in Egypt

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