Helnan Palestine Hotel Alexandria  5 stars

Kasr El Montazah, Alexandria, Alexandria, Egypt, 21919  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Helnan Palestine boasts secluded location with beautiful views of Royal Park and Mediterranean Bay. The unique hotel serves as an example of traditional architecture in Alexandria.

Set close to magnificent beaches close to a cove and parks. The property is 400m away from Alexandrina Library, Montazah Palace Gardens and Mamoura Beach.

Monuments and a palace are set within walking distance.

55km to the Borg El Arab airport.

Rooms

This property offers 205 non-smoking guestrooms complete with a kitchen, satellite TV, a living area, trouser press and ironing facilities. They are fitted with a hairdryer and a shower in the en-suite bathrooms.

Eat

Dishes of international cuisine are served in the seasonal restaurant. The beach bar stocks refreshments to enjoy in a casual atmosphere.

Work

Guests can use a porter service, valet parking and an ironing service and such facilities as a hairdresser, a lift and a beauty salon.

Relax

Helnan Palestine provides child care service and a play area for children. The hotel's activities include fishing, tennis and table tennis.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Paid Private parking is possible on site.

Number of rooms   208.

Location

City Center Alexandria - 6.8 mi
Airports Borg El Arab (HBE) - 31.9 mi
Train Stations Sidi Gaber Railway Station - 6.7 mi
Parks Montazah Palace Gardens - 1200 ft
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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Bus parking
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Trouser Press
  • Hairdresser
  • Tour desk
Activities
  • Spa & wellness center
  • Wind surfing
  • Table tennis
  • Billiards
Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Sauna
  • Fitness center
  • Fishing
  • Exercise gym
  • Tennis
  • Beach access
  • Tennis court
  • Shiatsu massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Cribs available
  • Mini bar
  • Balcony
  • Terrace
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Hair dryer
  • Shower
  • Toilet
Kitchen facilities
  • Kitchenette
Media
  • Satellite TV
  • AM/FM alarm clock
  • Telephone
  • Radio

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

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Standard Double Room
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Helnan Palestine Standard Double Room
Helnan Palestine Standard Double Room
Helnan Palestine Standard Double Room
Helnan Palestine Standard Double Room
Helnan Palestine Standard Double Room
Bed type: Double Bed or 1 Double and 1 Single bed
Room facilities

    Helnan Palestine LocationWhat's nearby

    Legend
    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    Places of interest
    • Mamoura Beach
      4000 ft

    Local Attractions

    • Bibliotheca Alexandrina
      1.8 mi
      El Shatby, Alexandria
    • Corniche
      2.8 mi
      AlexandriaEgypt
    • Royal Jewelry Museum
      4.7 mi
      21 Ahmed Yehia Street, Alexandria
    • Stanley Bridge
      8.2 mi
      AlexandriaEgypt
    • Alexandria National Museum
      8.2 mi
      110 El Horreya Rd. Raml Station, Alexandria

    Near the hotel

    • Montazah Palace Gardens
      1200 ft
      AlexandriaEgypt

    Helnan Palestine Reviews

    Guest reviews are submitted by our customers after their stay at Helnan Palestine

    Average guest rating

    7.8
    out of 10
    Excellent
    Based on 57 reviews

    Rating by category:

    Location
    8.5
    Rooms
    7.7
    Service
    7.2
    Value
    7.7
    Dining
    7.1

    Individual guest reviews

    • Older travelers

      the location

      the facilities, the service. I could not get an internet setting for hours because their IT manager was in a meeting.

      • Average rating
        6.2
    • Family with children

      The staff were very friendly and polite. The hotel's location is good since it has everything inside, private beach, restaurants, gardens and scenery saving you the hassle of leaving the gates and dealing with Alexandria's public beaches and insane traffic (in tourist season).

      The hotel is a bit overpriced for the services offered compared to other locations I have stayed at internationally. The music at the pool was too loud during the day and at night the music coming from the nightclub across the bay was loud as well. If you visit the hotel on public holidays you will find that you're staying with the class of people you'd expect to see on the public beaches since they probably came on a corporate offer.

      • Average rating
        9.6
    • Single

      It is a wonderful hotel in the most lexurius are in the city

      • Average rating
        7.8
    • Group of friends

      I had to move furniture to plug in a kettle. Food indifferent. Asked to pay for internet which did not work.

      • Average rating
        6.6
    • Single

      The rooms are quite and comfortable after their recent refurbishment

      The staff are sometimes very inquisitive and interfere in subjects that is not of their concern.

      • Average rating
        7.0
    • Group of friends

      it's far away from the main road & the paiement should be in foreign money

      • Average rating
        6.2
    • Group of friends

      location pool and beach

      lack of information relating to venues minimum charges, activities etc - incorrect information given on a number of occasions

      • Average rating
        7.0
    • Family with children

      i liked my room alot, and the view was fantastic

      the hotle was alittil expensive

      • Average rating
        9.6
    • Older travelers

      i wd like mor imortant 2 rooms

      • Average rating
        8.8
    • Family with children

      very good faciliteis and location But needs better management staff

      the price is Higher than normal rates

      • Average rating
        7.0
    • Single

      The best location in Alexandria area. The city of Alex is crowded, noisy and dirty, but Montazah is an oasis - beautiful park, nice beach; pity that the palace cannot be visited. The hotel is good, rooms have nice views. It's the only hotel I would go to, if I had to go to Alex.

      Montazah gets very crowded in weekends. There are parties, weddings etc., loud music everywhere. Only top floors can spare you of the noise. The hotel has a small beach but the water is very dirty. Also, as everywhere in the Egyptian North Coast, beaches are for men and kids, not for (western) women.

      • Average rating
        6.2
    • Older travelers

      the sight through room terrace is terrific,although i had to give a complain before aircondition and minibar were fixed

      slow responce when hotel was full

      • Average rating
        7.8
    • Older travelers

      Nice rooms nicely decorated

      Over priced , the beach was terrible and very small and not clean and the service was really bad . The pool and Beach was opened to puplic with a fee so it was full with kids screaming and it was not what expected from a five star hotel .

      • Average rating
        5.4
    • Group of friends

      The location was perfect but the stuff they are not friendly at all reception- security and room service- no body smile no body ask for help I relay get angry of how they tolk and they are so seriose-- So next time I will never back to this hotel even if they got a perfect location FourSesons hotel much better they know how to be nice with the Guest and the stuff are more professional. Thank you

      • Average rating
        5.0
    • Group of friends

      The rooms r beautiful,the service was good, the food was excellent,the view is fantastic

      The most important problem is the height of the bathtub...it was a problem to take a bath without fearing to slip. The linen should smell fresh, they smell slept-in,the dinning room in the morning is too sunny:maybe 4 foreigners it is wanted but 4 egyptians a little shade is needed,

      • Average rating
        8.0
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    Why book with us?

    Low prices
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    Free cancellations
    Usually cancellations can be made without charge close to your arrival date (check policies).
    Guaranteed room
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    Hotel Awards 2014

    EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

    According to guest reviews, the hotel has been rated asBest Luxury Hotels in Egypt

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