Helmsley Carlton

The location is perfect, close to shopping and restaurants but still a short cab ride to Times Square and Museum Mile.

This is a lovely hotel in a lovely location.

The hotel is in a nice, quiet location on the upper east side of Manhatten one block from Central Park.

034;taking a trip to New York with our 2 year old, and mother in law required space and a great location.

这家酒店非常不错,员工不管白天黑夜都很热心,有停车场,客房服务效率很高.

我们住的是一个带一间卧室的公寓.

我觉得可以试一下曼哈顿的其他公寓酒店如Buchingham、Benjamin或Kimberly等,这些应该要好很多.

Rooms were really clean and the bed sheets changed daily.

The rooms are bigger than some apartments in New York, plus the one I had came with a kitchen.

The hotel is close to subways and only one block away from Central Park, also lots of lovely restaurants within walking distance and being on Madison Avenue - shopping is on your doorstep.

We were told we could not leave the dishes unwashed, yet when we checked the dishes on check-in, they were filthy.

酒店叫我们把盘子给洗了,但是我们入住的时候检查盘子时,它们很脏.

酒店唯一派的上用场的工作人员就是电梯操作员,但是通常都只有一个.

The staff was super -- everyone was friendly and helpful at all times -- we couldn't ask for more.

The hotel lobby was beautifully decorated and the staff was friendly and the most helpful.

The only staff that seemed to try were the elevator operators, but frequently there was only one.

Personally, I was not used to having so much attention, the elevator operator is a bit overkill.

Trash remained in the halls and we observed housekeeping walk past it on several occations.

The rooms are really spacious with sitting areas and kitchenettes - ours had been newly refurbished and was clean, bright and airy.