As for me location is decent, short walk to restaurants and the highway, East Syracuse, and the mall and downtown. Also, Living Word Church is just a pleasant stroll away from the hotel. The staff are amiable and the room is newly decorated and reasonably large with a shower.

The staff were excellent, provided us with an excellent room with a walk-in shower.

the location is favourable and easy, it's really close to the airport, restaurants and banking and syracuse university.

Greatly enjoyed the nice and absolutely gorgeous room with couch. The location was great there, close to the airport. And we where next to the mall and restaurant and downtown.

Relaxing experience there. Lots of good options for meal. Gorgeous room with a shower and excellent staff.

Comfortable and clean with welcoming staff. Great breakfast and good coffee. Helpful referral to nearby restaurant. Microwave and fridge provided convenience. Pet-friendly. Overall good experience.

The hotel had had an issue the night before with a water main that broke and set off the sprinklers in the hotel. Part of the hotel was without carpet and big fans running. Despite the inconvenience they made sure customers were comfortable. Appreciated that!

The beds were not as comfy as we are used to from the Hampton.

Decent setting, I had wonderful time.

Booked a room with a shower. A microwave, coffee/tea makers and a refrigerator were available. Location: the hotel was near to three restaurants, the airport, the staff, and the up keep of the facility, and Syracuse👌😃

The room was clean and comfortable. We had some issues with our toilet not flushing properly, but the staff did their best to fix it. I would recommend Best Western Plus for a comfortable stay.

When we checked in we were told that the rugs in our room were still wet from being cleaned that afternoon. We were too tired to argue, but did not appreciate having to keep our shoes on in the room so we would not be walking on a wet rug! Not sure why we were given a room that still had a wet floor. The main hallway on the first floor had no carpet which had obviously been ripped up and there were shop vacs going into several rooms-maybe they had recently flooded, (don't think that was the case with our room as we were on the 3rd floor) but no explanation was given. The hallways were in total disrepair-no rugs but with some of the underlayment still stuck to the floor in patches. Did not look or seem inviting. The staff was friendly, but it seemed strange that they did not explain the mess. Probably would not stay there again-there are several hotels in close proximity.

It was comfortable. Reception and Kitchen staff were friendly, helpful, and courteous.

I paid a few dollars lower for Hampton INn at Riverside in Cortland for the sam or better facility than the one at Syracuse-Carrier Circle about 2 years ago. It was a little more expensive that my other experience at Hampton Inn in Cortland

The bed and pillows were soft and cozy. The front desk staff were pleasant and helpful. The room was clean and recently renovated. The breakfast was good and the coffee in the public area was fantastic. The bathroom was spacious and very clean. The surrounding area was quiet.

The room was gorgeous and modern and the bathroom was clean. Free Wi-Fi was excellent and the service was terrific!

I had such great days staying at this affordable hotel. It was fairly clean place, staff were very good and kind, and I greatly enjoyed my absolutely fantastic room. My room included a microwave oven, a fridge, and coffee/tea making equipment.

Clean room, comfortable bed, helpful staff. Convenient amenities like microwave and fridge. Pet-friendly. Decent continental breakfast. Great location.