Grand Hyatt San Francisco - 旧金山

And the location was great for a short stop in the city (located in Union Square).

The location was perfect for us, only 2 block from chinatown, and located directly in the middle of the upper end retail outlets.

Perfect location next to Unioun Square, good value for money and we found the staff to be very very helpful.

You can take BART from the airport, exit at the Embarcadero station and walk two blocks north to the hotel.

Besides, SF is a great city to explore on foot and the Muni bus system and the BART (use it from SFO into the city) is one of the best public transportation systems in the country (relax, NYC yours is still the best).

The hotel was once a 5 star, now the rooms seem old, though spacious (king room has more space than 2 queen bed room)the bathroom is really old, ugly, but clean.

The bed was very comfortable, and the room was clean, although there was paint peeling on the ceiling in the bathroom.

The room was in good shape and came with a comfortable bed and good bathroom.

The bathroom was very dated & room drab in decor,just looks like it needed a makeover best thing about it was the bed, big & very comfortable!

King Bed (which we had reserved), and that my reservation was merely a "preference" which the hotel could decline to accommodate, and they could only give my wife and I double beds.

We booked through the hyatt website with a AAA discout that included full breakfast for two in the Grandviews restaurant/bar.

The in-house restaurant and adjoining bar have wonderful views, but the restaurant is too small when everyone wants breakfast, and in the evening the quality is below expectations at the price being charged.

The view makes up for the poor service in the bar, but the restaurant was much better and the breakfast bufé was excellent, especially with the view of the Golden Gate and Alcatraz.

The bar and restaurant have wonderful views of the city, but our food in the dining room was not enjoyable.

Ate breakfast both mornings at the Grandview restaurant on the 36th floor.

All the staff we met were very friendly and helpful: doorman, front desk, bell services and concierge.

Everyone from the front desk, the concierge, the maid service and valet -- is always polite and prompt to take care of our many requests (we travel a lot and tend to be picky).

The hotel is designed so that the central elevator bank is super close to all rooms, so while I could hear a bit of noise from the elevators, it wasn't exactly a ruckus and didn't disturb me in the least.

Small rooms at the Hyatt, but very efficient front lobby staff (valet parking and bell boys are slow and surly--they like the business types best and it shows).

I don't know if some elevators were not working, if the hotel was full to capacity, just older and slower elevators - every time I had to wait more than usual for an elevator to arrive.

It is geared toward business travlers but so what, that means cheaper rates on the weekend and we still enjoy the perks of wireless internet and lots of great amenities.

The wireless worked great and is TMobile ($9.

Room was very clean and housecleaning did a fine job during my stay.

The staff was really nice and the room was clean and comfortable.

The room was nice, clean and no complaints as to comfort.

We were in a room on the third floor our first night that was dissapointing - clean but old.

Rooms are very spacious and clean, if a bit homogenous (but that's to be expected at a larger hotel).