Grand Hyatt Melbourne Hotel  5 stars

123 Collins Street, Melbourne, Australia, 3000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

Once at Grand Hyatt Melbourne hotel, you may never want to leave your room. The luxury bathrooms have TVs, and the large rooms are lavishly decorated. If the normal rooms are not large enough, there are even larger suites to choose from. If you can tear yourself away from your room, there is a food court to satisfy your taste buds. There is also a great pool, and the staff are very friendly and helpful.

Overview

The prestigious Grand Hyatt Melbourne offers non-smoking rooms with captivating views over the Yarra River and Port Phillip Bay. The building was renovated in 2008.

The hotel boasts prime location next to Melbourne Convention and Exhibition Centre, Polly Woodside - Melbourne's Tall Ship Story and Victoria Police Museum. It will take you 5 minutes to get to Old Treasury Building, Forum Theatre and Her Majesty's Theatre.

Close to casinos and restaurants, this hotel also offers barbeque grills, a tennis court and a casino on site.

Set within a 10-minute walk from Melbourne Central underground station. 20 minutes by car from Essendon airport.

Rooms

This property has 545 guestrooms including Grand Executive Suite, Club Quadruple Room and Grand Deluxe Single Room appointed with a minibar, Wi-Fi, LCD flat-screen TV, a laptop-size safe and a mini-refrigerator. They offer private bathrooms with a walk-in shower, slippers and bathrobes.

Eat

Breakfast is served in the lounge each morning. The signature restaurant provides first-class meals. The modern bar serves a selection of coffee.

The hotel offers a continental breakfast at the price of AUD 30 per person per night.  You can start your day with a buffet breakfast, which costs AUD 40 per person per night. 

Work

Business facilities at Grand Hyatt Melbourne include computers, laptops and a photocopier.

Relax

The property features child care service and a play area for children. Sport facilities include skiing, tennis and golf and more.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is AUD 50 per day.

Year renovated   2008.  Number of floors   33.  Number of rooms   548.

City Center Melbourne - 2.5 mi
Airports Essendon (MEB) - 12.0 mi, Tullamarine International (MEL) - 12.0 mi
Train Stations Flinders Street Station - 1400 ft, Parliament Train Station - 1700 ft
Underground stations Melbourne Central Station - 3000 ft, Flagstaff Station - 4300 ft
Restaurants Chin Chin (cuisine: Asian) - 300 ft, MoVida (cuisine: Tapas, International, Spanish) - 700 ft
Parks Golden Mile Heritage Trail - 1100 ft
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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Bus parking
  • Concierge desk
  • Airport shuttle
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Business center
  • High speed internet access
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Solarium
  • Tennis court
  • Hot tub
  • Shiatsu massage
Room view
  • City view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour Room Service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Mirror
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Bathroom telephone
Media
  • Cable TV
  • AM/FM alarm clock
  • Internet access
  • TV
  • Direct dial telephone
Room decor
  • Soundproofed windows

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of AUD 60 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

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Club Twin
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Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Bed type: 2 Single beds or King Size bed
Size: 380 sq. feet
Room facilities
    Grand Deluxe Double Room
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    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Bed type: King Size bed
    Size: 390 sq. feet
    View: City view
    Room facilities
      Premier Suite
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      Room facilities
        Grand Executive Suite
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        Grand Hyatt Melbourne Grand Executive Suite
        Grand Hyatt Melbourne Grand Executive Suite
        Grand Hyatt Melbourne Grand Executive Suite
        Grand Hyatt Melbourne Grand Executive Suite
        Size: 865 sq. feet
        Room facilities
          Club Deluxe King
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          Grand Hyatt Melbourne Club Deluxe King
          Grand Hyatt Melbourne Club Deluxe King
          Grand Hyatt Melbourne Club Deluxe King
          Grand Hyatt Melbourne Club Deluxe King
          Grand Hyatt Melbourne Club Deluxe King
          Bed type: King Size bed
          Size: 390 sq. feet
          Room facilities
            Grand View King
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            Grand Hyatt Melbourne Grand View King
            Grand Hyatt Melbourne Grand View King
            Grand Hyatt Melbourne Grand View King
            Grand Hyatt Melbourne Grand View King
            Grand Hyatt Melbourne Grand View King
            Bed type: King Size bed or 2 Single beds or 1 Single bed
            Size: 465 sq. feet
            View: City view
            Room facilities
              Standard Triple Room
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              Bed type: Triple
              Grand Suite King
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              Grand Hyatt Melbourne Grand Suite King
              Grand Hyatt Melbourne Grand Suite King
              Grand Hyatt Melbourne Grand Suite King
              Grand Hyatt Melbourne Grand Suite King
              Grand Hyatt Melbourne Grand Suite King
              Bed type: King Size bed or Double Bed or 1 Super-King Size bed
              Size: 865 sq. feet
              View: City view
              Room facilities
                Ambassador Suite
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                Room facilities
                  Diplomatic Suite
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                  Grand Hyatt Melbourne Diplomatic Suite  Hotel information
                  Bed type: 1 Super-King Size bed or 1 Single bed or King Size bed
                  Size: 1520 sq. feet
                  Room facilities

                    Grand Hyatt Melbourne LocationWhat's nearby

                    Legend
                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    What's nearby

                    Tourist attractions
                    • 1000 ft
                    • Federation Square
                      1000 ft
                    • Melbourne Aquarium
                      1700 ft
                    • RMIT Gallery
                      2700 ft
                    • Eureka Tower
                      2700 ft
                    Popular areas
                    • Southbank Promenade
                      2300 ft
                    Places of interest
                    Train stations
                    • Flinders Street Station
                      1000 ft
                    • Parliament Train Station
                      1400 ft
                    • Jolimont Train Station
                      3700 ft
                    Convention centers
                    • Hamer Hall
                      1700 ft
                    Sport related
                    Monuments and Landmarks
                    • Parliament House
                      1400 ft
                    Museums
                    • Melbourne Museum
                      3700 ft
                    Theaters
                    • Forum Theatre
                      700 ft
                    • Her Majesty's Theatre
                      1400 ft
                    • Regent Theatre
                      1700 ft
                    • Princess Theatre
                      1700 ft
                    Galleries
                    • State Library of Victoria
                      2000 ft
                    • Melbourne Arts Centre
                      2700 ft
                    • Royal Exhibition Building
                      3700 ft
                    Underground stations
                    • Melbourne Central Station
                      2700 ft
                    • Flagstaff Station
                      4000 ft

                    Local Attractions

                    • Polly Woodside - Melbourne's Tall Ship Story
                      5100 ft
                      2A Clarendon Street, Melbourne
                    • Royal Botanic Gardens Melbourne
                      1.1 mi
                      Birdwood Ave, Melbourne
                    • Victoria Police Museum
                      1.0 mi
                      World Trade Centre, Melbourne
                    • Melbourne's Gardens
                      1.2 mi
                      throughout the city, Melbourne
                    • The Ian Potter Museum of Art
                      1.2 mi
                      Swanston Street, Melbourne

                    Near the hotel

                    • The Regent Theatre
                      600 ft
                      191 Collins Street, Melbourne
                    • Melbourne Town Hall
                      800 ft
                      Corner Swanston Street and Collins Street, Melbourne
                    • St. Paul's Cathedral
                      1000 ft
                      Cnr Flinders & Swanston Sts, Melbourne
                    • Federation Square
                      1300 ft
                      Corner Swanston and Flinders Streets, Melbourne
                    • Golden Mile Heritage Trail
                      1100 ft
                      Federation Square, Melbourne
                    • Bourke Street Mall and Melbourne's Central
                      1300 ft
                      FromElizabeth Street to Exhibition Street, Melbourne
                    • Block Arcade
                      1500 ft
                      282 Collins St., Melbourne

                    Restaurants Nearby

                    • Chin Chin

                      77% likes this, based on 602 reviews
                      Cuisine: Asian

                      300 ft
                      125 Flinders Lane
                    • MoVida

                      78% likes this, based on 761 reviews
                      Cuisine: Tapas, International, Spanish
                      Price Range: USD 20 - USD 25

                      700 ft
                      1 Hosier Lane

                      Phone: (03) 9663 3038

                    • Coda

                      75% likes this, based on 209 reviews
                      Cuisine: Contemporary
                      Price Range: USD 42 - USD 42

                      300 ft
                      141 Flinders Lane
                    • Brooks

                      62% likes this, based on 44 reviews
                      Cuisine: International

                      100 ft
                      Basement 115-117 Collins Street
                    • Caffe Cento Venti

                      76% likes this, based on 10 reviews
                      Cuisine: Italian

                      100 ft
                      120 Collins Street

                      Phone: (03) 9650 5621

                    Grand Hyatt Melbourne Reviews

                    Guest reviews are submitted by our customers after their stay at Grand Hyatt Melbourne

                    Average guest rating

                    7.8
                    out of 10
                    Excellent
                    Based on 67 reviews

                    Rating by category:

                    Value
                    7.0
                    Location
                    8.9
                    Rooms
                    6.8
                    Service
                    6.6
                    Dining
                    8.7

                    Individual guest reviews

                    • Couple

                      I like the corner room and view also the buffet breakfast was very good

                      The pillows

                      • Average rating
                        8.8
                    • Couple

                      The grand hyatt was a pleasurable stay, staff was friendly the food was great, we had a little trouble with the elevator key not once but twice. Mind you coming out of the pool with a towel wrapped around you in the foyer is not a good look but if that's the worst thing that can happen I'll say we had a great time.

                      The lack of communication via the valet and the front desk

                      • Average rating
                        8.2
                    • Older travelers

                      Fabulous bed,so comfortable excellent helpful staff enjoyable well presented food at collins kitchen good size rooms felt very welcome

                      • Average rating
                        10.0
                    • Older travelers

                      Was located very convient to all the places we visited and the staff were very courteous at all times.

                      • Average rating
                        10.0
                    • Single

                      My one complaint would be our shower was lukewarm suffice to say it was a quick in and out

                      • Average rating
                        7.4
                    • Couple

                      Position is great,nice big comfy bed and excellent bathroom

                      girl at desk did not tell me the way to lifts and asked another guest and did not give me any info about using lift,had to ask other guest

                      • Average rating
                        8.2
                    • Couple

                      They let us to check out at 2 pm.

                      They do not have free internet service in room or lobby .Just they have 2 computer at lounge ( level 31) which was always busy .

                      • Average rating
                        7.0
                    • Older travelers

                      Was very nice to stay, expensive but worth it for a nice occasion, staff very nice.

                      When we arrived they did not have a booking for us, we had a booking conformation print out with us. They luckly had a room for us and sent up a bottle of wine for the inconvenience.

                      • Average rating
                        9.2
                    • Single

                      cleanliness and knowledgable staff. Nice (new) facilities, but business centre was not operational, so had to use club facilities on 31st floor, under pressure to finish fast

                      business centre was not available

                      • Average rating
                        6.2
                    • Family with children

                      The proximity to the tennis and the facilities in the gym/pool area

                      My son was surprised that you do not have Channel 11 (or any HD digital channels) or Fox 8

                      • Average rating
                        7.4
                    • Older travelers

                      We were allocated an unrefurbished room . After our complaint we had to change rooms twice - due to dissatisfaction with ,plumbing and servicing of room. Eventually resolved by helpful front office manager.Only minima services available in hotel due to holiday season.

                      see above. Location was fine - but hotel overrated.

                      • Average rating
                        6.2
                    • Couple

                      The staff were all very courteous and pleasant. Nothing was too much trouble.

                      Waiting 20 minutes on arrival for the lifts, and there are 6 of them!

                      • Average rating
                        9.2
                    • Older travelers

                      The location in the Melbourne cbd was great. Within walking distance of restaurants, cafes, theatres etc. The Ru-co bar was lovely and conducive to a pre-dinner drink/snack in front of the fire place, warm and intimate. The gym offered a vast range of equipment but the pool was a bit disappointing.

                      The rooms were shoddy. Refurbishment works are being carried out and the room allocated to us was one of the old rooms with paint peeling and cracked tiles. Very disappointing

                      • Average rating
                        7.8
                    • Older travelers

                      Very quite, room very dark when curtains closed

                      • Average rating
                        10.0
                    • Older travelers

                      location

                      we had a massage appointment, waited for 35 minutes but no one massuse wasnt availabel. dissappointed

                      • Average rating
                        6.0
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                    Why book with us?

                    Low prices
                    Enjoy our best price guarantee and special offers.
                    Free cancellations
                    Usually cancellations can be made free of charge close to your arrival date (check policies).
                    Guaranteed room
                    You get instant confirmation directly from the hotel's reservation database.

                    Hotel Awards 2014

                    AustralianHOTEL AWARDSHighly RecommendedMelbourneGrand Hyatt Melbourne

                    According to guest reviews, the hotel has been rated asBest Design Hotels in Australia

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