Grand Hyatt Melbourne  5 stars

123 Collins Street, Melbourne, Australia, 3000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

Once at Grand Hyatt Melbourne hotel, you may never want to leave your room. The luxury bathrooms have TVs, and the large rooms are lavishly decorated. If the normal rooms are not large enough, there are even larger suites to choose from. If you can tear yourself away from your room, there is a food court to satisfy your taste buds. There is also a great pool, and the staff are very friendly and helpful.


The 5-star Grand Hyatt Melbourne in CBD district provides barbeque grills, a tennis court and a casino. Since 1986, it has been a prominent hotel in the center of Melbourne.

The property boasts prime location minutes away from Flinders Street train station. A 5-minute walk will take you to Old Treasury Building, Forum Theatre and Bourke Street Mall and Melbourne's Central.

The deluxe hotel offers easy access to an aquarium, casinos and restaurants.

Set within a 10-minute walk from Melbourne Central underground station. 20 minutes by car from Essendon airport.


This property has 545 guestrooms including Club Deluxe Double Room, Grand Single Room and Club Twin Room appointed with a minibar, coffee/tea making facilities, Wi-Fi, LCD flat-screen TV and a laptop-size safe. Some rooms feature captivating views over the bay. They feature private bathrooms with a separate shower, a hairdryer and a walk-in shower.


A complimentary continental breakfast is served daily. The signature restaurant provides first-class meals. The New bar features live music and free Wi-Fi and offers exclusive drinks.

The hotel offers a continental breakfast at the price of AUD 30 per person per night.  You can start your day with a buffet breakfast, which costs AUD 40 per person per night. 


Business facilities at Grand Hyatt Melbourne include a photocopier, newspapers and computers.


The property features child care service and a play area for children. Sport facilities include skiing and tennis and more.


Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is AUD 50 per day.

Year renovated   2008.  Number of floors   33.  Number of rooms   548.

City Center Melbourne - 2.5 mi
Airports Essendon (MEB) - 12.0 mi, Tullamarine International (MEL) - 12.0 mi
Train Stations Flinders Street Station - 1400 ft, Parliament Train Station - 1700 ft
Underground stations Melbourne Central Station - 3000 ft, Flagstaff Station - 4300 ft
Restaurants Chin Chin (cuisine: Asian) - 300 ft, MoVida (cuisine: Tapas, International, Spanish) - 700 ft
Parks Golden Mile Heritage Trail - 1100 ft
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General information



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  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Bus parking
  • Concierge desk
  • Airport shuttle
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
  • Spa & wellness center
  • Bell staff/porter
  • Shops/Commercial Services
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Solarium
  • Tennis court
  • Hot tub
  • Shiatsu massage
Room view
  • City view
  • River view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini-refrigerator
  • Work desk
  • Mini bar
  • Connecting rooms
  • Mirror
  • Dressing area
Living Area
  • Sitting area
  • Separate tub and shower
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bathroom telephone
  • Slippers
Kitchen facilities
  • Refrigerator
  • Cable TV
  • Satellite TV
  • LCD TV
  • Voice mail
  • Speaker phone
  • Free movies/video
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone
  • Video on demand
  • iPod docking station
Room decor
  • Soundproofed windows



from  2 pm


until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of AUD 60 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

Travelers’ questions & answers

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Club Twin
Check Prices
Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Grand Hyatt Melbourne Club Twin
Bed type: Two Single Beds or King Size Bed
Size: 360 sq. feet
Room facilities
    Grand Deluxe Double Room
    Check Prices
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Grand Hyatt Melbourne Grand Deluxe Double Room
    Bed type: King Size Bed
    Size: 390 sq. feet
    View: City view
    Room facilities
      Club Deluxe King
      Check Prices
      Grand Hyatt Melbourne Club Deluxe King
      Grand Hyatt Melbourne Club Deluxe King
      Grand Hyatt Melbourne Club Deluxe King
      Grand Hyatt Melbourne Club Deluxe King
      Grand Hyatt Melbourne Club Deluxe King
      Bed type: King Size Bed
      Room facilities
        Club King
        Check Prices
        Grand Hyatt Melbourne Club King
        Grand Hyatt Melbourne Club King
        Grand Hyatt Melbourne Club King
        Grand Hyatt Melbourne Club King
        Grand Hyatt Melbourne Club King
        Bed type: King Size Bed or Two Single Beds or Double Bed
        Size: 465 sq. feet
        View: City view, River view
        Room facilities
          Grand Suite King
          Check Prices
          Grand Hyatt Melbourne Grand Suite King
          Grand Hyatt Melbourne Grand Suite King
          Grand Hyatt Melbourne Grand Suite King
          Grand Hyatt Melbourne Grand Suite King
          Grand Hyatt Melbourne Grand Suite King
          Bed type: King Size Bed or Double Bed or One Single Bed
          Size: 865 sq. feet
          View: City view
          Room facilities
            Ambassador Suite
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            Room facilities
              Diplomatic Suite
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              Room facilities

                Grand Hyatt Melbourne LocationWhat's nearby

                • Current hotel
                • Hotels nearby
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                What's nearby

                Tourist attractions
                • 1000 ft
                • Federation Square
                  1000 ft
                • Melbourne Aquarium
                  1700 ft
                • Eureka Tower
                  2700 ft
                • RMIT Gallery
                  2700 ft
                Popular areas
                • Southbank Promenade
                  2300 ft
                Places of interest
                • Old Treasury Building
                  1400 ft
                • Eureka Skydeck
                  2700 ft
                • observations deck
                  3700 ft
                Train stations
                • Flinders Street Station
                  1000 ft
                • Parliament Train Station
                  1400 ft
                • Jolimont Train Station
                  3700 ft
                Convention centers
                • Hamer Hall
                  1700 ft
                Sport related
                Monuments and Landmarks
                • Parliament House
                  1400 ft
                • Forum Theatre
                  700 ft
                • Her Majesty's Theatre
                  1400 ft
                • Regent Theatre
                  1700 ft
                • Princess Theatre
                  1700 ft
                • State Library of Victoria
                  2000 ft
                • Melbourne Arts Centre
                  2700 ft
                Underground stations
                • Melbourne Central Station
                  2700 ft

                Local Attractions

                • Polly Woodside - Melbourne's Tall Ship Story
                  5100 ft
                  2A Clarendon Street, Melbourne
                • Royal Botanic Gardens Melbourne
                  1.1 mi
                  Birdwood Ave, Melbourne
                • Victoria Police Museum
                  1.0 mi
                  World Trade Centre, Melbourne
                • Melbourne's Gardens
                  1.2 mi
                  throughout the city, Melbourne
                • The Ian Potter Museum of Art
                  1.2 mi
                  Swanston Street, Melbourne

                Near the hotel

                • The Regent Theatre
                  600 ft
                  191 Collins Street, Melbourne
                • Melbourne Town Hall
                  800 ft
                  Corner Swanston Street and Collins Street, Melbourne
                • St. Paul's Cathedral
                  1000 ft
                  Cnr Flinders & Swanston Sts, Melbourne
                • Federation Square
                  1300 ft
                  Corner Swanston and Flinders Streets, Melbourne
                • Golden Mile Heritage Trail
                  1100 ft
                  Federation Square, Melbourne
                • Bourke Street Mall and Melbourne's Central
                  1300 ft
                  FromElizabeth Street to Exhibition Street, Melbourne
                • Block Arcade
                  1500 ft
                  282 Collins St., Melbourne

                Restaurants Nearby

                • Chin Chin

                  77% likes this, based on 602 reviews
                  Cuisine: Asian

                  300 ft
                  125 Flinders Lane
                • MoVida

                  78% likes this, based on 761 reviews
                  Cuisine: Tapas, International, Spanish
                  Price Range: USD 20 - USD 25

                  700 ft
                  1 Hosier Lane

                  Phone: (03) 9663 3038

                • Coda

                  75% likes this, based on 209 reviews
                  Cuisine: Contemporary
                  Price Range: USD 42 - USD 42

                  300 ft
                  141 Flinders Lane
                • Brooks

                  62% likes this, based on 44 reviews
                  Cuisine: International

                  100 ft
                  Basement 115-117 Collins Street
                • Caffe Cento Venti

                  76% likes this, based on 10 reviews
                  Cuisine: Italian

                  100 ft
                  120 Collins Street

                  Phone: (03) 9650 5621

                Grand Hyatt Melbourne Reviews

                Guest reviews are submitted by our customers after their stay at Grand Hyatt Melbourne

                Average guest rating

                out of 10
                Based on 67 reviews

                Rating by category:


                Individual guest reviews

                • Couple

                  I like the corner room and view also the buffet breakfast was very good

                  The pillows

                  • Average rating
                • Couple

                  The grand hyatt was a pleasurable stay, staff was friendly the food was great, we had a little trouble with the elevator key not once but twice. Mind you coming out of the pool with a towel wrapped around you in the foyer is not a good look but if that's the worst thing that can happen I'll say we had a great time.

                  The lack of communication via the valet and the front desk

                  • Average rating
                • Older travelers

                  Fabulous bed,so comfortable excellent helpful staff enjoyable well presented food at collins kitchen good size rooms felt very welcome

                  • Average rating
                • Older travelers

                  Was located very convient to all the places we visited and the staff were very courteous at all times.

                  • Average rating
                • Single

                  My one complaint would be our shower was lukewarm suffice to say it was a quick in and out

                  • Average rating
                • Couple

                  Position is great,nice big comfy bed and excellent bathroom

                  girl at desk did not tell me the way to lifts and asked another guest and did not give me any info about using lift,had to ask other guest

                  • Average rating
                • Couple

                  They let us to check out at 2 pm.

                  They do not have free internet service in room or lobby .Just they have 2 computer at lounge ( level 31) which was always busy .

                  • Average rating
                • Older travelers

                  Was very nice to stay, expensive but worth it for a nice occasion, staff very nice.

                  When we arrived they did not have a booking for us, we had a booking conformation print out with us. They luckly had a room for us and sent up a bottle of wine for the inconvenience.

                  • Average rating
                • Single

                  cleanliness and knowledgable staff. Nice (new) facilities, but business centre was not operational, so had to use club facilities on 31st floor, under pressure to finish fast

                  business centre was not available

                  • Average rating
                • Family with children

                  The proximity to the tennis and the facilities in the gym/pool area

                  My son was surprised that you do not have Channel 11 (or any HD digital channels) or Fox 8

                  • Average rating
                • Older travelers

                  We were allocated an unrefurbished room . After our complaint we had to change rooms twice - due to dissatisfaction with ,plumbing and servicing of room. Eventually resolved by helpful front office manager.Only minima services available in hotel due to holiday season.

                  see above. Location was fine - but hotel overrated.

                  • Average rating
                • Couple

                  The staff were all very courteous and pleasant. Nothing was too much trouble.

                  Waiting 20 minutes on arrival for the lifts, and there are 6 of them!

                  • Average rating
                • Older travelers

                  The location in the Melbourne cbd was great. Within walking distance of restaurants, cafes, theatres etc. The Ru-co bar was lovely and conducive to a pre-dinner drink/snack in front of the fire place, warm and intimate. The gym offered a vast range of equipment but the pool was a bit disappointing.

                  The rooms were shoddy. Refurbishment works are being carried out and the room allocated to us was one of the old rooms with paint peeling and cracked tiles. Very disappointing

                  • Average rating
                • Older travelers

                  Very quite, room very dark when curtains closed

                  • Average rating
                • Older travelers


                  we had a massage appointment, waited for 35 minutes but no one massuse wasnt availabel. dissappointed

                  • Average rating
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                Free cancellations
                Usually cancellations can be made without charge close to your arrival date (check policies).
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                Hotel Awards 2014

                AustralianHOTEL AWARDSHighly RecommendedMelbourneGrand Hyatt Melbourne

                According to guest reviews, the hotel has been rated asBest Design Hotels in Australia

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