Grand Hyatt Melbourne  5 stars

123 Collins Street, Melbourne, Australia, 3000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

Once at Grand Hyatt Melbourne hotel, you may never want to leave your room. The luxury bathrooms have TVs, and the large rooms are lavishly decorated. If the normal rooms are not large enough, there are even larger suites to choose from. If you can tear yourself away from your room, there is a food court to satisfy your taste buds. There is also a great pool, and the staff are very friendly and helpful.

Overview

The spectacular Grand Hyatt Melbourne offers comfortable rooms in a prestigious area of Melbourne. The hotel occupies 33 floors and was renovated in 2008.

Rooms

The hotel offers 545 rooms. All of them feature a flat-screen TV, a minibar and a kitchen. Most of the rooms overlook the Yarra River enticing guests to enjoy this captivating view. They are fitted with spacious bathrooms with a separate shower, bathrobes and a bathtub.

Eat

The hotel offers a complimentary continental breakfast served at the lounge. The signature restaurant provides first-class meals. Guests can relax in the sports bar serving exclusive drinks.

The hotel offers a continental breakfast at the price of AUD 30 per person per night.  You can start your day with a buffet breakfast, which costs AUD 40 per person per night. 

Work

Grand Hyatt Melbourne boasts internet access, a business center as well as a turndown service, concierge service.

Relax

Sport facilities include tennis, skiing and more.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is AUD 50 per day.

Year renovated   2008.  Number of floors   33.  Number of rooms   547.

Location

hotel Grand Hyatt Melbourne Melbourne location

The property is located in the center of Melbourne, steps away from Royal Botanic Gardens Melbourne, AAMI Park and Crown Casino. The hotel is 200m away from The Regent Theatre, Block Arcade and Federation Square.

Placed near casinos, restaurants and an aquarium, the hotel offers barbeque grills, a tennis court and an indoor swimming pool.

Getting around.

This hotel is situated within a 10-minute walk from Melbourne Central underground station and just 400m away from Flinders Street train station. 20 minutes by car from Tullamarine International airport.

Distance to:

  • City Center - 4.0km
  • Airport: Tullamarine International - 19.3km, Moorabbin - 21.4km
  • Train Station: Flinders Street Station - 400 m, Parliament Train Station - 500 m
  • Underground station: Melbourne Central Station - 900 m, Flagstaff Station - 1.3km

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free. 
  • Older children/adults may stay at the price of AUD 60 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Tour desk
  • Luggage storage
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Airport shuttle
  • Concierge desk
  • Bus parking
Activities
  • Spa & wellness center
Services
  • Massage services
  • Butler service
  • Dry cleaning
  • Laundry
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Solarium
  • Jacuzzi
  • Tennis
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • Heating
  • In-room safe
  • Smoking
  • Mini bar
  • Hair dryer

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Grand Double Room

King Size Bed

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    Grand Hyatt Melbourne LocationWhat's nearby

    Legend
    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground Railway Stations
    • Train Stations
    • Parks
    • Attractions for Tourists
    • Museums
    • Convention Centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    Attractions for Tourists
    • 300 m
    • Federation Square
      300 m
    • Melbourne Aquarium
      500 m
    • Eureka Tower
      800 m
    • RMIT Gallery
      800 m
    Popular areas
    • Southbank Promenade
      700 m
    General
    • Old Treasury Building
      400 m
    • Eureka Skydeck
      800 m
    • observations deck
      1.1km
    Train Stations
    • Flinders Street Station
      300 m
    • Parliament Train Station
      400 m
    Convention Centers
    • Hamer Hall
      500 m
    Sport related
    Monuments and Landmarks
    • Parliament House
      400 m
    Theaters
    • Forum Theatre
      200 m
    • Her Majesty's Theatre
      400 m
    • Princess Theatre
      500 m
    • Regent Theatre
      500 m
    Gallery
    • State Library of Victoria
      600 m
    • Melbourne Arts Centre
      800 m
    • Royal Exhibition Building
      1.1km
    Underground Railway Stations
    • Melbourne Central Station
      800 m

    Local Attractions

    • Crown Casino
      1.5km
      8 Whiteman St, Melbourne
    • Polly Woodside - Melbourne's Tall Ship Story
      1.5km
      2A Clarendon Street, Melbourne
    • Melbourne Convention and Exhibition Centre
      1.6km
      1 Convention Centre Place, South Wharf, Melbourne
    • Royal Botanic Gardens Melbourne
      1.8km
      Birdwood Ave, Melbourne
    • Smith Street
      1.6km
      Victoria Parade to Alexander Parade, Yarra

    Near the hotel

    • The Regent Theatre
      170 m
      191 Collins Street, Melbourne
    • Lightning Ridge Opal Mines
      150 m
      175 Flinders Lane, Melbourne
    • Melbourne Town Hall
      240 m
      Corner Swanston Street and Collins Street, Melbourne
    • St. Paul's Cathedral
      300 m
      Cnr Flinders & Swanston Sts, Melbourne
    • City Square
      280 m
      Swanston St. between Collins St. and Flinders La., Melbourne
    • Federation Square
      390 m
      Corner Swanston and Flinders Streets, Melbourne
    • Bourke Street Mall and Melbourne's Central
      380 m
      FromElizabeth Street to Exhibition Street, Melbourne

    Restaurants Nearby

    • Chin Chin

      77% likes this, based on 602 reviews
      Food: Asian

      90 m
      125 Flinders Lane
    • MoVida

      78% likes this, based on 761 reviews
      Food: Tapas, International, Spanish
      Price Range: USD 20 - USD 25

      210 m
      1 Hosier Lane

      Phone: (03) 9663 3038

    • Coda

      75% likes this, based on 209 reviews
      Food: Contemporary
      Price Range: USD 42 - USD 42

      90 m
      141 Flinders Lane
    • Brooks

      62% likes this, based on 44 reviews
      Food: International

      30 m
      Basement 115-117 Collins Street
    • Caffe Cento Venti

      76% likes this, based on 10 reviews
      Food: Italian

      30 m
      120 Collins Street

      Phone: (03) 9650 5621

    Grand Hyatt Melbourne Reviews

    Guest reviews are submitted by our customers after their stay at Grand Hyatt Melbourne

    Average guest rating

    3.7
    out of 5
    Very good
    Based on 54 reviews

    Rating by category:

    Service
    3.3
    Dining
    4.3
    Value
    3.5
    Location
    4.4
    Rooms
    3.4

    Individual guest reviews

    • Convenient location in the city and highly enjoyable stay. Excellent staff and service, eventually resolved by helpful front office manager. Accommodation and food were brilliant.

      Not a great view, big busy hotel and no free wifi in the lobby. Soft bed and pillows, more than expensive breakfast.

      My rating for the hotel:

      • Average rating
        4.2
      • Location
        5
      • Rooms
        5
      • Service
        4
      • Value
        4
      • Dining
        4
    • Great views over city, nice hotel and jessica on reception was always welcoming and helpful. Room was ultra clean and the breakfast was also similarly disappointing.

      This place should be imploded, not renovated and the service is a lot more personalised. Furniture brown , plumbing unbelievably noisy.

      My rating for the hotel:

      • Average rating
        3.6
      • Location
        4
      • Rooms
        5
      • Service
        4
      • Value
        2
    • Fabulous views of Melbourne, great stay and lobby Bar service excellent. Staff friendly and attentive, concierge very informative, the room was very lovely and comfortable. Food was very good and the pool and Gym, Spa EVERYTHING was wonderful.

      Bad hotels and very expensive internet. The ridiculous breakfast buffet tea.

      My rating for the hotel:

      • Average rating
        4.1
      • Location
        4
      • Rooms
        4
      • Service
        4
      • Value
        4
      • Dining
        4
    • The location is great, hotel staff are very helpful and the lobby is amazing. Much better facilities and the service is outstanding, the rooms are very clean and big. Fabulous restaurants down flinders lane mmm, gym is excellent.

      Not a good view and bed quality mediocre. Price seems to be more expensive each time, air conditioning thermostat not operating properly and toilet didnt have soft close lid.

      My rating for the hotel:

      • Average rating
        3.9
      • Location
        5
      • Rooms
        5
      • Service
        3
      • Value
        3
      • Dining
        4
    • Beautiful view of the city and lots of fancy restaurant walking distance. The hotel was lovely, staff were wonderful and the concierge were more than helpful as well as the porters. The beds were very comfortable, oh well, at least the pillows and doona were comfy, buffet was very good in our opinion. Also tried the day spa was really nice.

      Business centre was not available and the street noise was loud enough to wake us up throughout the night. Service was poor and our room was not ready the cleaner had just started to clean.

      My rating for the hotel:

      • Average rating
        4.3
      • Location
        4
      • Rooms
        4
      • Service
        4
      • Value
        4
    • Excellent location, great Hotel and the staff were very friendly and helpful. Room service was very quick.

      My rating for the hotel:

      • Average rating
        4.9
      • Location
        5
      • Rooms
        5
      • Service
        5
      • Value
        5
    • View was amazing and one of the best hotels we stayed in on our tour of Australia. Customer service was excellent and the staff were very helpful and friendly and the room itself was lovely.

      My rating for the hotel:

      • Average rating
        4.0
      • Location
        4
      • Rooms
        5
      • Service
        5
      • Value
        2
    • Location is perfect, the Grand Hyatt in Melbourne is a long way short of Grand and the staff are superb and the room was kept spotless.

      We frequently stay at hotels and have not had such bad service before.

      My rating for the hotel:

      • Average rating
        3.5
      • Location
        4
      • Rooms
        5
      • Value
        2
    • Great location, fantastic Stay and excellent service by all staff we encountered. Comfortable beds and pillows, beautiful restaurants. Good choice and indoor pool and gym.

      Therefore i rate only an average expensive American hotel and rooms are getting a bit dated.

      My rating for the hotel:

      • Average rating
        4.8
      • Location
        5
      • Rooms
        5
      • Service
        5
      • Value
        5
      • Dining
        5
    • The views were brilliant, the hotel room was very nice and was roomy enough for our luggage, the staff were all very courteous and pleasant. The bathroom was fine.

      My rating for the hotel:

      • Average rating
        4.0
      • Location
        5
      • Rooms
        3
      • Service
        5
      • Value
        4
    • Great location near to shops and good value. The staff were incredibly helpfull and the room was wonderful.

      We stay at different hotels each year and enjoy the novilty of being '.

      My rating for the hotel:

      • Average rating
        4.5
      • Location
        5
      • Rooms
        5
      • Service
        5
      • Value
        4
    • The location is fantastic, this hotel cannot get any better and yes, being a Hyatt, the rooms are nothing short of excellent.

      Bathroom lighting not adequate.

      My rating for the hotel:

      • Average rating
        3.7
      • Location
        5
      • Rooms
        4
      • Value
        2
    • The location is superb and the food was lovely too and the Hotel is very attractive, is conducive to an enjoyable stay. The bathrooms are large.

      The room itself was old.

      My rating for the hotel:

      • Average rating
        4.1
      • Location
        5
      • Rooms
        3
      • Value
        5
    • Excellent location right near shopping, the Grand Hyatt Melbourne is a beautiful hotel and the bathroom seemed to nearly be as big as the bedroom actually.

      Again, the staff on the club floor are just unprofessional and rooms quite small.

      My rating for the hotel:

      • Average rating
        3.4
      • Rooms
        4
      • Service
        1
      • Value
        5
    • In a perfect location and nice Stay. The staff were wonderful and the receptionist was very warm and welcoming as well. The beds were very comfortable.

      Pool wasnt big enough for 5 star hotel, rooms can be noisy.

      My rating for the hotel:

      • Average rating
        4.3
      • Location
        5
      • Rooms
        4
      • Service
        5
      • Value
        4
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    Hotel Awards 2014

    AustralianHOTEL AWARDSHighly RecommendedMelbourneGrand Hyatt Melbourne

    According to guest reviews, the hotel has been rated asBest Design Hotels in Australia

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