The hotel offers a wide range of activities during Christmas time, including carol singing and Christmas markets. The hotel is located near the main shopping area and the thermal baths, which is very convenient. The breakfast buffet was delicious and included a variety of pastries and fresh fruit.

The hotel room was quite small and the heating was not very effective. The room lacked basic amenities such as a kettle or tea/coffee-making facilities.

The Internet didn't worked in the room 220? because there wasn't some power outlet for the Internet device.

Historic building, great location. Room was large, I really enjoyed it. No complaints whatsoever, the venue met what I needed: D

Entering this beautiful building felt like a trip back in time. The historical furniture and high ceilings gave it a special atmosphere. The buffet breakfast had a good variety of options, and the outside eating area was perfect for enjoying the scenery. The staff were friendly and helpful, recommending lovely traditional restaurants nearby and offering great recommendations for local attractions in Vienna just a short drive away.

The building desperately needed some attention. Peeling paint and a spotty wifi connection were just a few of the issues.

Nice spa facilities, big room and open surrounding

We liked the spa area and the cleanliness of the entire hotel.

The hotel is conveniently located near a variety of restaurants, making it easy to find a place to eat. The town also offers a range of shops and nice places to walk around, providing options for entertainment. The rooms are clean and the spa facilities are top-notch, with excellent massages and a large swimming pool.

The WiFi connection at the hotel is very poor, making it difficult to stay connected and use the internet effectively.

It is and old fashion type of Hotel, but quiet and comfortable. The children playing place in the park was quite helpful - my baby daughter is 1.5 years old. Various SPA offers well presented and organized. The pool was a delight and I was impressed about the bathrobe and slippers we found in the room – very useful for the SPA and pool.

I was not content about the cleanliness of the room. I was expecting more attention on details for a 4 stars hotel. The food offer at the breakfast buffet should be more varied if you are spending more than 3 days there.

excellent location, big and free parking, very good breakfast, very good swimming pool, big garden with trees and the terrace

incredible architecture and furbishing, nice atrmosphere, perfect swimming pool, nice breakfast

beds a bit tired, average cooking at the restaurant

Excellent wedding and comfortable atmosphere

I was allowed to stay till the evening without additional payment as I had late flight.

There was no conditioning and there was very stuffy in the room located jusr under the roof.

Good hotel with very spacious room, beautiful bathroom, friendly staff, great spa.

Relaxing room is too noisy, because the fans and the breakfast was a little bit 'poor' for a 5* hotel.

Historical buliding Welness

Quality of room - it is not 4 stars (mainly furniture, bath, minibar...)

Excellent location to town center.

It pains me to give this once 5 star hotel (in 2006) a mere 1 star this year. Where once the restaurant was superb and the spa exceptional (greeted with champagne and serviced by a staff of at least 12), the restaurant is now passable at best and the spa is staffed by two persons - only one of which is present at a time. Our purpose to visit Baden was to have a relaxing week with many scheduled spa treatments (facials, massages, etc.) On our second day there, just a few minutes before my wife was to have a massage, we were called to say the one girl on duty that day was sick and both of our treatments were cancelled. This extended into the second day, then they tried to reschedule all our treatments into one day. When my wife was getting her massage, the phone rang and the girl had to leave to answer it. The spa is under new management and very poorly staffed. Other substandard notes: TV reception was not good - sound often dropped off and the picture was pixalated; the shower leaked; light bulbs in the hallway burned out and were not replaced; room cleaned one day at 3pm; breakfast buffet items (eggs, meats..) not replenished. Any one of the those things by themselves would not be a problem but when you look at them all together, it shows a lack of pride by the staff and management. It is a shame that the new ownership has not chosen to maintain the high standards which brought us back to this hotel.