Grand Excelsior Hotel - Al Barsha  4 stars

Behind Mall Of The Emirates; Al Barsha, Dubai, United Arab Emirates, 09714  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Close to the mall of emarites - Laundry service - Dining room was large
  • Nicely decorated - Limited tv access - Here is a sauna
  • Staff was welcoming - Big rooms - Breakfast was fine
  • Good location - Free wifi - Ac was not effective
  • Bad smell in bathroom - Service was great - Underground parking

Overview

The Grand Excelsior Hotel features convenient location in New Dubai, next to the shopping complex and the artificial archipelago.

This superb business property offers spacious meeting facilities and swimming pool.

The modern 230 guest rooms and suites are completed with air conditioning and coffee maker.

Seven fashionable restaurants provide comfy setting to enjoy international and local cuisine.

Al Barsha/Lulu Supermarket Bus Stop is about 600m away.

Year renovated   2011.  Number of rooms   230.

Distance to:

  • City Center Dubai - 10.4 mi
  • Airport: Dubai (DXB) - 14.0 mi, Al Maktoum (DWC) - 15.2 mi
  • Train Station: Dubai Mall Station - 7.5 mi, Financial Centre Station - 8.2 mi
  • Underground station: Mall of the Emirates Metro Station 2 - 4000 ft, Mall of the Emirates Metro Station 1 - 4000 ft
  • Bus stop - 700 ft
  • Restaurants: Thai Wok - 400 ft, Geddy Restaurant (Food: Egyptian) - 500 ft

Rooms

Superior and Deluxe Rooms are fitted with twin or king size beds, spacious bathroom with bathtub, air conditioning, satellite television and direct dial telephone.

Premium Rooms feature more living space, walk-in shower and bathtub, high-speed internet access and coffee making facilities.

Executive Club Rooms include all the standard amenities and complimentary access to the Executive Club Lounge.

Junior Suites offer king bed, large sitting room with sofa, coffee table and LCD TV.

Executive Suites provide separate living room, spacious bathroom with Jacuzzi and free access to the Executive Club Lounge.

Ambassador Suites feature luxurious bedroom, separate lounge, working desk, comfortable sofa, in-room safe box, tea and coffee making facilities, bathrobes and slippers, 42inch LCD TV, fully stocked mini-bar, hair dryer, magnifying mirror and individual temperature controlled air conditioning.

Dining options

The Anchor Lobby Lounge offers informal atmosphere to savor freshly brewed coffee and tea.

A La Grand Restaurant serves first-class international dishes and buffet breakfast in the romantic setting.

The Oak n Barrel is a traditional pub offering a wide range of classic malt beverages, special cocktails and light meals.

The 2Vegas Nightclub provides trendy discotheque with state-of-the-art lighting and sound.

The Temptations is a Bollywood-style restaurant that serves delicious Indian cuisine accompanied by Bollywood shows.

The Executive Club Lounge offers picturesque views and tasty light breakfast.

The Deck Poolside Bar provides wide range of healthy beverages and light meals at the rooftop swimming pool.

The hotel offers a buffet breakfast at the price of AED 85 per person per night. 

Work

The property includes ballroom and three boardrooms accommodating up to 250 persons equipped with natural daylight and presentation equipment.

Wi-Fi internet connection is available in all public areas.

Leisure

Guests may unwind at the temperature controlled rooftop swimming pool and terrace, and modern gymnasium with steam room, sauna, Jacuzzi and massage facilities.

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Policies

Check-In

from  12 pm

Check-Out

until  2 pm

Children and extra beds
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Concierge desk
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Free Private hotel parking is possible on site.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Night club
  • Sun terrace
  • Shiatsu massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Satellite TV
  • Ironing facilities
  • Bathtub
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Toilet
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Slippers

Travelers’ questions & answers

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Superior and Deluxe Rooms are fitted with twin or king size beds, spacious bathroom with bathtub, air conditioning, satellite television and direct dial telephone.

Premium Rooms feature more living space, walk-in shower and bathtub, high-speed internet access and coffee making facilities.

Executive Club Rooms include all the standard amenities and complimentary access to the Executive Club Lounge.

Junior Suites offer king bed, large sitting room with sofa, coffee table and LCD TV.

Executive Suites provide separate living room, spacious bathroom with Jacuzzi and free access to the Executive Club Lounge.

Ambassador Suites feature luxurious bedroom, separate lounge, working desk, comfortable sofa, in-room safe box, tea and coffee making facilities, bathrobes and slippers, 42inch LCD TV, fully stocked mini-bar, hair dryer, magnifying mirror and individual temperature controlled air conditioning.

Standard Suite
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Room facilities
    Superior Room
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    Grand Excelsior Hotel - Al Barsha Superior Room
    Grand Excelsior Hotel - Al Barsha Superior Room
    Grand Excelsior Hotel - Al Barsha Superior Room
    Grand Excelsior Hotel - Al Barsha Superior Room
    Grand Excelsior Hotel - Al Barsha Superior Room
    Bed type: Double Or Twin Beds or Double Bed or One Single Bed
    Size: 380 sq. feet
    Room facilities
      Superior Triple Room
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      Bed type: Triple
      Room facilities
        Deluxe Room
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        Grand Excelsior Hotel - Al Barsha Deluxe Room
        Grand Excelsior Hotel - Al Barsha Deluxe Room
        Grand Excelsior Hotel - Al Barsha Deluxe Room
        Grand Excelsior Hotel - Al Barsha Deluxe Room
        Grand Excelsior Hotel - Al Barsha Deluxe Room
        Bed type: Double Or Twin Beds or Double Bed or King Size Bed
        Room facilities
          Deluxe Triple Room
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          Bed type: Triple
          Room facilities
            Executive Room
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            Grand Excelsior Hotel - Al Barsha Executive Room
            Grand Excelsior Hotel - Al Barsha Executive Room
            Grand Excelsior Hotel - Al Barsha Executive Room
            Grand Excelsior Hotel - Al Barsha Executive Room
            Grand Excelsior Hotel - Al Barsha Executive Room
            Bed type: Double Or Twin Beds or Double Bed or Two Single Beds
            Size: 595 sq. feet
            Room facilities
              Ambassador Suite
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              Grand Excelsior Hotel - Al Barsha Ambassador Suite
              Grand Excelsior Hotel - Al Barsha Ambassador Suite
              Grand Excelsior Hotel - Al Barsha Ambassador Suite
              Grand Excelsior Hotel - Al Barsha Ambassador Suite
              Grand Excelsior Hotel - Al Barsha Ambassador Suite
              Bed type: Double Bed or One Single Bed

              Single room

              Room facilities

                Grand Excelsior Hotel - Al Barsha LocationWhat's nearby

                Legend
                Legend
                • Current hotel
                • Hotels nearby
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                What's nearby

                What's nearby.

                City Center is only 22.3km away.

                Mall of the Emirates, a modern shopping center is only 1.5km away.

                Jebel Ali Race Course is about 6.9km away.

                Emirates Golf Club, a large 18-hole golf course is approximately 7km away.

                Tourist attractions
                • Wild Wadi Park
                  2.1 mi
                • The Tower of Arabs (Burj Al Arab)
                  2.2 mi
                Shopping areas
                • Mall of the Emirates
                  3000 ft
                Business areas
                • Knowledge Village
                  2.6 mi
                • Dubai Media City
                  2.7 mi
                • Dubai Internet City
                  3.0 mi
                Underground stations
                • Mall of the Emirates Metro Station 2
                  3700 ft
                • Mall of the Emirates Metro Station 1
                  3700 ft

                Local Attractions

                • Wild Wadi Water Park
                  2.2 mi
                  Jumeirah Beach Road, Umm Suqeim 3, Dubai
                • The Tower of Arabs (Burj Al Arab)
                  2.3 mi
                  Jumeirah Rd, Dubai
                • Miracle Garden
                  4.4 mi
                  DubaiLand, Al Barsha, Dubai
                • Dubai Autodrome
                  4.6 mi
                  Dubailand, Dubai
                • Reel Cinemas
                  4.7 mi
                  Dubai Marina Mall, Dubai

                Restaurants Nearby

                • Thai Wok

                  62% likes this, based on 5 reviews

                  400 ft
                  Al Barsha 1

                  Phone: 04-4308119

                • Geddy Restaurant

                  74% likes this, based on 9 reviews
                  Food: Egyptian
                  Price Range: USD 4 - USD 20

                  500 ft
                  Al Barsha 1, behind Mall Of The Emirates, Opposite LULU hypermarket

                  Phone: 600529990

                • Red Tomato

                  85% likes this, based on 50 reviews
                  Food: Italian

                  1200 ft
                  Near Mall of the Emirates
                • P.F. Chang's

                  74% likes this, based on 176 reviews
                  Food: Chinese

                  2000 ft
                  Mall of the Emirates

                  Phone: +971 4 3951801

                • Rich

                  68% likes this, based on 26 reviews
                  Food: British

                  2000 ft
                  Mall of the Emirates
                Getting there.

                Dubai International Airport is about 32.7km away.

                By car head northeast, turn right toward D 64, at the roundabout, take the third exit, continue straight onto D 64, turn left onto Al Quds Street/D 91, take the ramp on the left onto E 11, take the exit toward Oud Metha Road/E 66, take the exit toward Al Khail Road/E 44, keep right at the fork to continue toward Al Khail Road/E 44, merge onto Al Khail Road/E 44, turn right toward Umm Suqeim Road/D 63, continue straight onto Umm Suqeim Road/D 63, turn left onto Al Mafraq Road, take right and take the first left toward the property.

                Getting around.

                Mall of the Emirates Metro Station is about 3.1km away.

                Sharaf DG Metro Station is only 2.5km away.

                Al Barsha/Lulu Supermarket Bus Stop is just 600m away.

                Valet parking is also provided on-site.

                Grand Excelsior Hotel - Al Barsha Reviews

                Guest reviews are submitted by our customers after their stay at Grand Excelsior Hotel - Al Barsha

                Average guest rating

                7.4
                out of 10
                Very good
                Based on 415 reviews

                Rating by category:

                Rooms
                7.2
                Value
                7.9
                Dining
                7.7
                Service
                7.8
                Location
                7.8

                Individual guest reviews

                • Family with children

                  The location.

                  We booked through your website for 2 adults and 2 children (6&8). When we got to our room there was only 1 bed. The hotel staff blamed your website for this, saying they don't have any rooms with 2 beds and expected us to all sleep in 1 bed. While at reception, another guest also complained about the same issue, so it's obviously a common problem. We found crisps on the floor of our room. The sheets were too small for the bed. We had to pay an extra aed180 for an extra guest bed. We could hear music from the hotel night club in our room until the early hours, then a very noisy party in one of the rooms afterwards.

                  • Average rating
                    2.8
                • Older travelers

                  Cheking in takes almost 45 min Cheking out takes almost 60 min

                  • Average rating
                    5.8
                • Older travelers

                  Localização boa, tamanho do quarto excelente. Good location and the good size of the room.

                  The breakfast was not good at all, or good for muslims only. The shower was not working properly and the air conditioning had just one very low temperature. I will never return to this hotel. O café da manhã era ruim, a temperatura da água para banho variava muito e o ar condicionado só ficava em uma temperatura muito fria. Nunca mais volto lá.

                  • Average rating
                    5.4
                • Group of friends

                  Everything, staff is nice, clean,big room, near to emirate mall and metro station less than 10min walk.

                  Location is far from the city center

                  • Average rating
                    8.2
                • Couple

                  Exterior design

                  There is no minibar and facilities aren't well equipped. If anyone wants to stay there, just for price and location otherwise I don't recommend it.

                  • Average rating
                    7.0
                • Single

                  Good size room.

                  Very bad bed quality ( folding metal bed !!! )

                  • Average rating
                    5.4
                • Family with children

                  Affordable

                  Paying extra money for additional beds

                  • Average rating
                    7.0
                • Couple

                  location is good

                  This is the fifth time I stayed in this Hotel, the first time the hotel was new and the staff were nice I can give it 10/10 at that time, after that each time I can drop it by 1 or two points until this time which I will give it 0/10; the rooms became used and not clean and the staff became rude. I don't recommend any one stay there again.

                  • Average rating
                    6.2
                • Family with children

                  The deco

                  1. Check-in time took around over 30min 2. The TV reception was not unacceptable even after 2 attempts of the staff trying to fix it. 3. Was not informed that the speed-dials where not working on the telephone. Spent 30 min trying to call someone, however all the lines where engaged. Also the bed side phone was completely not working. 4. Shower door was broken. 5. Indian Temptation bar/ restaurant was more like under aged girls been paid to dance, therefore was not a suitable place to dine with your children. 6. Very loud music and people voices where continuously on till 3.30am this was a big disturbance to our sleep on the 6 floor. 2 complaints where logged with the duty manager, however nothing was resolved. Event after numerous complaints we were not given the choice to move rooms, nor where we offered any complimentary service.

                  • Average rating
                    3.8
                • Couple

                  I like the location only which is near to the entertainments places in Dubai

                  I am considering my stay in this hotel is one of my worst experiences ever, for 3 days no body cleaned my room or changed the towel, the speaking way of the room service staff is very rude and out of hospitality, the receptionists are tough speakers and have no sense in dealing with gusts, and also there is no valet parking and you have to park your car alone and spend time in the hotel basement in looking for a space for your car.

                  • Average rating
                    5.0
                • Family with children

                  non everything was not to the standed and I would not recommend to any of my family or friends to stay. The staff where very rude and not friendly.

                  The room not clean

                  • Average rating
                    3.8
                • Group of friends

                  The hotel was impressive from the outside, as it was inside the lobby, the rooms were spacious but could do with updating. The bar was ok but like all hotels overpriced.

                  I was very disappointed with the check in, we waited over 30 minutes to check in. The system is antiquated, you should take a look at the Mecure Hotel or Traders Abu Dhabi, first rate check in time, quick and efficient and the staff are always welcoming and smiling The bath was stained and could have done with some bleach and elbow grease. The room sevice was very slow, asked for the mini bar and paid a deposit of AED 400 and the bar was never filled.

                  • Average rating
                    5.0
                • Older travelers

                  nice hotel , good location , large room,

                  long time of chick in , room is not ready at time .long time of discus about the room. Braekfast is very poor , just first time only and stop.

                  • Average rating
                    7.0
                • Family with children

                  The hotel was very clean, staff friendly and helpful. All hotel facilities were available and functional. The hotel was 7 mins walk from Mall of Emirates and metro. Plenty to do locally (ski Dubai, cinema, shopping, restaurants and salons). Free shuttle service to and from Jumeira public beach and Dubai Mall. There is building work going on locally but did not affect us at all.

                  Nothing really. One of the hotel restaurants provided a dish which contained nuts and failed to notify us.

                  • Average rating
                    9.2
                • Family with children

                  The hotel is located conveniently close to the Emirates Mall and away from the busy streets of Dubai

                  The service is poor and staff lacked proper supervision especially in house-keeping. The bathroom also could do with some refurbishment.

                  • Average rating
                    5.4
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                Hotel Awards 2014

                UAEHOTEL AWARDSRecommendedDubaiGrand Excelsior Hotel - Al Barsha

                According to guest reviews, the hotel has been rated asBest Family Hotels in United Arab Emirates

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