Gran Melia Fenix Madrid  5 stars

Hermosilla, 2, Madrid, Spain, 28001  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Parking was very expensive - Free internet in the room - Dvd's for in-room use - Large bed
  • Upscale neighborhood - Terrace/bar outside - Nice paneled piano bar - Staff were extremely helpful
  • Great hotel - Rooms clean, elegant - Breakfasts are great - Well worth every cent
  • No swimming pool - Very limited gym - Lobby and bar are very nice - Food fantastic
  • Hotel is in central city area - Great room - Bathroom was not large - Service was excellent

Overview

Madrid’s Gran Melia five-star hotel offers guests distinctive luxury at a price affordable for all pockets. Situated right in the heart of Spain’s capital city, offers guests the comfort of home.

Hotel offers 214 luxury guestrooms. Spacious bedrooms at the Gran Meliá Fénix feature classic English-style décor, all rooms have a flat-screen TV, Wi-Fi internet access,iPod station, pillow menu, bathrobes and slippers.

Dining options at the Meliá Fénix include the Epoque restaurant and DRY Cosmopolitan Bar. In summer time dinner can be served on the terrace in Plaza Colón.

Guests can also enjoy small spa, sauna and gym.

Year renovated   2008.  Number of rooms   214.

hotel Gran Melia Fenix Madrid Madrid location

The Gran Melia Fenix hotel faces the majestic Plaza Colon square and is close to the National library and National archaeological museum of Spain. It is also within walking distance to all major cultural attractions, such asthe Prado museum, Gran Via street, the major shopping areas and the underground stations of Colon and Serrano.

Distance to:

  • City Center - 1.5km
  • Airport: Barajas - 12.8km, Torrejon Afb - 22.5km
  • Train Station: Atocha's Train Station - 2.1km, Estacion de Chamartin - 5.1km
  • Underground station: Serrano - 200 m, Colón - 300 m

Rooms

Standard rooms and 40 deluxe rooms, very quiet and with views of the interior courtyard, 80 premium rooms, with outward-facing views and greater space, 45 supreme rooms, with exceptional, guaranteed views of Plaza de Colón or Paseo de la Castellana.

All the rooms provide free internet access, dock station for iPod and iPhone, radio-alarm, 32" plasma TV with international channels., bathrobe, slippers, hairdryer, make-up mirror, full length mirror and bathroom products, large desk, safe, mini-bar, iron and ironing board on request.

Red level:

33 premium red level rooms;

Three grand premium rooms with whirlpool and private terrace;

Six suites measuring more than 60 square metres with separate lounge;

Six suites with large spaces, separate lounges and terraces with private whirlpool.

All the rooms provide: exclusive access to Red Level Lounge with private reception area, lounge-library with TV and music, private breakfast area, open bar and heated relaxation terrace for smokers, free internet connection in rooms and high speed wireless connection in Red Level Lounge, Breakfast included, open bar with Nespresso products and Möet Chandon champagne, Clarins bathroom products, 37" plasma TV and dock station for iPod and iPhone, Nespresso machine and selection of coffees in room, Free ironing of one item per night.

Dining options

Gran Melia Fenix offers restaurant Epoque by Gran Melia, bar DRY by Javier de las Muelas Cosmopolitan Bar, where guests can sample genuine Spanish cuisine cooked with flavour and passion in relaxing environment. Hotel also offers an on-site coffee shop/café.

Breakfast is served in the restaurant between 7am and 11am.

Room service available 24-hour.

The hotel offers a buffet breakfast at the price of EUR 12.50 per night per child under 12 years.  You can start your day with a buffet breakfast, which costs EUR 25 per person per night.  A full breakfast is served at affordable prices. 

Work

Business guests can use four meeting rooms, all highly equipped with the essential equipment needed for effective and efficient presentations or business meetings. The hotel also offers a complete 24-hour business centre and provides secretarial and translation services, internet connection, fax machines, photocopying and printing services.

Leisure

For guests wanting to relax after a hard day they will find an exclusive beauty and wellness centre. The centre offers guests rejuvenating treatments such as massage therapies and sauna treatments. Guests can also take advantage of facilities at local golf courses, swimming pool and sports complexes that are affiliated with the hotel.

Additional features

Air conditioning, currency exchange, garden, hairdresser, laundry room, laundry service, lift/elevator, room service - 24 hour, shoe polishing service, city tour, concierge, front desk - 24 hour, front desk - safety deposit box, multilingual staff, newspapers, personal newspapers, business centre, conference room, meeting room, secretarial service, aerobics, basket ball, horse-riding, mini golf, tennis court, volley ball, health club, massages, medical service, sauna, bike rental, garage, private parking, rent a car in the hotel, shuttle service, shuttle service from and/or to the airport, valet service, baby sitter, internet/email services, bar, cafeteria, restaurant/dining, snack bar.

Policies

Check-In

from 12:00-18:00 hours

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 2 may stay for free. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child may stay at the price of EUR 45 per night/person for extra beds. 
  • Older children/adults may stay at the price of EUR 90 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Tour desk
  • Trouser Press
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Luggage storage
  • Free transportation
  • Airport shuttle
  • Doctor on call
  • Concierge desk
  • Multilingual staff
Internet

Wireless internet is available in the hotel rooms and is free of charge

Hotel high-speed internet access is available in the hotel rooms and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is EUR 30 per day.

Activities
  • Spa & wellness center
Services
  • Butler service
  • Dry cleaning
  • Laundry
  • Massage services
  • Limousine service
  • Maid Service
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • Bar/Lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • High speed internet access
  • Fax/photocopying
Meeting facilities
  • Conference facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Jacuzzi
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • Mini bar
  • Hair dryer

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Standard rooms and 40 deluxe rooms, very quiet and with views of the interior courtyard, 80 premium rooms, with outward-facing views and greater space, 45 supreme rooms, with exceptional, guaranteed views of Plaza de Colón or Paseo de la Castellana.

All the rooms provide free internet access, dock station for iPod and iPhone, radio-alarm, 32" plasma TV with international channels., bathrobe, slippers, hairdryer, make-up mirror, full length mirror and bathroom products, large desk, safe, mini-bar, iron and ironing board on request.

Red level:

33 premium red level rooms;

Three grand premium rooms with whirlpool and private terrace;

Six suites measuring more than 60 square metres with separate lounge;

Six suites with large spaces, separate lounges and terraces with private whirlpool.

All the rooms provide: exclusive access to Red Level Lounge with private reception area, lounge-library with TV and music, private breakfast area, open bar and heated relaxation terrace for smokers, free internet connection in rooms and high speed wireless connection in Red Level Lounge, Breakfast included, open bar with Nespresso products and Möet Chandon champagne, Clarins bathroom products, 37" plasma TV and dock station for iPod and iPhone, Nespresso machine and selection of coffees in room, Free ironing of one item per night.

Deluxe Room

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Private guestrooms that overlook the hotel's interior patio.

Deluxe Rooms are sheathed in an inviting and intricate decor, inspired by Gran Melia Fenix's renowned appreciation of neo-classical architecture.

Approximately 25m², this plush accommodation in Madrid features walls dressed in fine cloth, an elegant writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes, and the following amenities:

Premium Room

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Premium Rooms are highlighted by a keen regard for English-style aesthetic, and exquisite décor.

Among the premiere accommodations in Madrid, these guestrooms are provided in spacious 30m² configurations that feature a relaxed color scheme, large writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes

Supreme Room

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Elegant, spacious and bright rooms with stunning views over the Paseo de la Castellana and the Plaza de Colón, and all completely soundproofed. The rooms have either a king size bed, a queen size bed or two single beds.

Its exquisite decoration, attention to the smallest of details, and the technology all guarantee a most luxurious stay. Bed with canopy, desk with leather chair, classical wooden furniture, upholstered walls, gilt-framed pictures and wooden skirting. They also have fireproof carpeting, intelligent control systems, individually controlled heating and air conditioning and are completely soundproofed.

Gran Melia Fenix LocationWhat's nearby

Legend
Legend
  • Current hotel
  • Hotels nearby
  • Airports
  • Underground Railway Stations
  • Train Stations
  • Parks
  • Attractions for Tourists
  • Museums
  • Convention Centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

What's nearby

What's nearby.

National library – 300m
National Archaelogical museum of Spain – 400m
Museo Romantico – 800m
Plaza de la Cibeles – 900m
U.S. Embassy - 1km
Museo Municipal - 1km
Museo de Lazaro Galdiano - 1.2km
El Retiro - 1.3km
Museo Thyssen-Bornemisza - 1.3km
Congress of Deputies - 1.3km
Real Academica de Bella Artes de San Fernando - 1.4km
Palacio de Velasquez - 1.4km
Museo del Prado - 1.5km
Palacio de Cristal - 1.6km
Jardines Botanicos - 1.6km

Attractions for Tourists
  • Cibeles Fountain
    400 m
  • Puerta de Alcala
    800 m
General
  • Plaza de Colón
    100 m
  • Palacio de Longoria (SGAE)
    500 m
  • Embajada de Italia
    700 m
  • Plaza de Cibeles
    800 m
  • Fuente de la Cibeles
    800 m
  • Edificio METROPOLI
    1.0km
Shopping Areas
  • ABC Serrano
    600 m
Monuments and Landmarks
  • Plaza Colon
    200 m
Museums
  • National Arqueological Museum
    400 m
  • Museo Postal y Telegráfico
    800 m
  • Museo Sorolla
    900 m
  • Museo de Historia
    900 m
Parks
  • Retiro Park
    600 m
Universities, Institutes
  • Biblioteca Nacional
    400 m
Gallery
  • Fundacion La Caixa
    300 m
  • Fundacion Joan March
    700 m
Underground Railway Stations
  • Serrano
    100 m
  • Colón
    200 m
  • Velázquez
    500 m
  • Alonso Martinez
    500 m
  • Retiro
    600 m
  • Rubén Darío
    700 m
  • Príncipe de Vergara
    800 m
  • Chueca
    800 m
  • Tribunal
    900 m

Local Attractions

  • Iglesia de Nuestra Senora del Carmen y San Luis
    1.5km
    Calle de Tetuan, 23, Madrid
  • Casa de Lope de Vega
    1.5km
    Cervantes, 11, Madrid
  • Teatro de la Comedia
    1.5km
    C/Principe 14, Madrid
  • Museo Nacional de Ciencias Naturales (Museum of Natural Sciences)
    1.5km
    Jose Gutierrez Abascal, 2, Madrid
  • Gateway of the Sun (Puerta del Sol)
    1.6km
    C. Mayor / C. Alcala, Madrid

Near the hotel

  • Centro Cultural de la Villa
    180 m
    Jardines del Descubrimiento, Madrid
  • Plaza Colon
    200 m
    Plaza Colon, Madrid
  • Madrid Wax Museum (Museo de Cera)
    260 m
    Paseo de Recoletos, 41, Madrid
  • Fernan Gomez Theater
    280 m
    Calle del Marques de la Ensenada, 14 Plaza de Colon, 1 28004 MadridSpain
  • National Library of Spain
    310 m
    Paseo de Recoletos, 20, Madrid
  • National Archeological Musuem (Museo Arqueologico Nacional)
    380 m
    Serrano, 13, Madrid
  • Fundacion Mapfre Recoletos
    440 m
    Paseo de Recoletos 25, Madrid

Restaurants Nearby

  • Hard Rock Cafe

    65% likes this, based on 411 reviews
    Food: American

    40 m
    Paseo de la Castellana 2

    Phone: 91 436 43 40

  • La Nicoletta

    Food: Italian
    Price Range: USD 30 - USD 38

    30 m
    21 Calle Fuencarral

    Phone: 91.577.52.39

  • Epoque by Gran Melia

    64% likes this, based on 52 reviews
    Food: Mediterranean, International
    Price Range: USD 40 - USD 83

    20 m
    C/ Hermosilla 2

    Phone: 91 431 67 00

  • Chicago's

    Food: American

    30 m
    Paseo de la Castellana 4

    Phone: +34 (91) 5575239

  • Ten Con Ten

    70% likes this, based on 345 reviews
    Food: Contemporary

    170 m
    Ayala 6

    Phone: +34 915 75 92 54

Getting there.

The preferred airport for Gran Melia Fenix is Madrid (MAD-Barajas) - 11.2km.

Getting around.

Transport options include bike rental, garage, private parking, rent a car in the hotel, shuttle service, shuttle service from and/or to the airport, valet service, taxi, public transport.

The Gran Meliá Fénix is located less than 300m from the nearest Metro station.

Gran Melia Fenix Reviews

Guest reviews are submitted by our customers after their stay at Gran Melia Fenix

Average guest rating

4.1
out of 5
Excellent
Based on 188 reviews

Rating by category:

Value
3.9
Dining
4.5
Location
4.6
Rooms
4.1
Service
4.0

Individual guest reviews

  • The location is fantastic, wifi in this hotel is good and reception staff is very helpful and speak fluent English. The rooms are beautiful.

    Expensive bar tab and the shower was a bit strange as water was all over the floor everytime you take one. Service in restaurant was excellent and the spa was closed.

    My rating for the hotel:

    • Average rating
      4.5
    • Location
      4
    • Rooms
      5
    • Service
      5
    • Value
      4
    • Dining
      5
  • Location near from shopping area and museum and good restaurants around. The hotel facilities were excellent and the lobby was beautiful. The staff were amazingly attentive and the rooms were very nice.

    Busy reception and the maids were a little too aggressive. The bathroom was tiny and spa was closed.

    My rating for the hotel:

    • Average rating
      3.9
    • Location
      4
    • Rooms
      3
    • Service
      4
    • Value
      4
  • Good position for the metro and most beautiful park in any major European city. This hotel is excellent and i warm attitude of the staff really makes one feel at home. Usually lobby couches are just there for asthetics and the service is perfect. Rooms are very cosy, pillows et al are very comfortable.

    No street noise and you have complete privacy, breakfast at € 30 is really overpriced.

    My rating for the hotel:

    • Average rating
      4.6
    • Location
      4
    • Rooms
      5
    • Service
      5
    • Value
      5
    • Dining
      4
  • Perfect location and very nice hotel. Polite and friendly staff, very comfortable room. The pillows assured a really good night', excellent breakfast.

    My rating for the hotel:

    • Average rating
      4.8
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      5
    • Dining
      5
  • Location and comfort was good for me, the hotel was superb. The staff were great, our room was quite spacious by European standards and the service was excellent and the food fantastic.

    My rating for the hotel:

    • Average rating
      4.3
    • Location
      3
    • Rooms
      5
    • Service
      4
    • Value
      5
  • Good location and beautiful hotel. The staff were excellent and the room was comfortable. The breakfast was great.

    My rating for the hotel:

    • Average rating
      4.2
    • Location
      4
    • Rooms
      4
    • Service
      4
    • Value
      4
    • Dining
      4
  • Excellent location and very luxurious hotel. Nice lobby and a great restaurant, good service. Extremely comfortable superior room, awesome Breakfast.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      4
  • Comfortable seating areas indoors, great hotel and the staff were very friendly, polite and helpful. Rooms were well appointed and drinks included from breakfast through to late evening.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      4
    • Value
      5
    • Dining
      5
  • Location proved to be excellent, the hotel is in Central City area and super staff and a great base to see Madrid. The rooms are well proportioned.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      4
  • The location is central and the shopping area around the hotel is amongst the best in Madrid. The staff is excellent and bathtub has jets gives you massage, bathroom is large.

    The receptionist changed the room, the restaurant is very expensive and the breakfast is overpriced.

    My rating for the hotel:

    • Average rating
      4.1
    • Rooms
      4
    • Service
      5
    • Value
      3
  • Superb location for everything and great soundproofing from the street. This hotel was wonderful, the staff were extremely helpful and friendly, the rooms on Red Level were very comfortable and the service impressive. The bar dry was top notch and the breakfast was very good and a lot to choose from.

    The small nature of the bathroom was something i was not used to.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      5
    • Dining
      4
  • We loved the location and near museums and steps to the Paseo La Castellana. Best hotel in town, the building looked impressive on the outside and staff were welcoming in lobby area. The service from the front desk to the maids was exceptional and the breakfast room was clean and well set out.

    Internet wireless not free.

    My rating for the hotel:

    • Average rating
      4.7
    • Location
      5
    • Rooms
      5
    • Service
      5
    • Value
      4
  • The location is excellent and the Hotel is wonderful in every aspect. Staff is very pleasant, room on the 3rd floor very quiet.

    Small sauna and the beds were a little hard. Spa was also not available, beacause was simply closed.

    My rating for the hotel:

    • Average rating
      4.1
    • Location
      4
    • Rooms
      4
    • Service
      3
    • Value
      5
  • Great location to the easy to use Madrid metro system, the Gran Melia Fenix is a very nice blend of luxury and the staff is very efficient and cordial.

    Poor service in a leading hotel of the world and wifi in the lobby area was broken. The room was cramped.

    My rating for the hotel:

    • Average rating
      3.6
    • Location
      5
    • Rooms
      2
    • Service
      5
    • Value
      3
  • The location overall is very good for the shopping and hotel is beautiful as was our twin room. Service is excellent and the most comfortable beds we have ever slept on. The staff are very friendly and the bar is spacious and luxurious.

    My rating for the hotel:

    • Average rating
      4.5
    • Location
      4
    • Rooms
      5
    • Service
      5
    • Value
      4
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Hotel Awards 2014

SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

According to guest reviews, the hotel has been rated asBest Spa Hotels in Spain

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