Gran Melia Fenix  5 stars

Calle De Hermosilla 2, Madrid, Spain, 28001  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Parking was very expensive - Free internet in the room - Dvd's for in-room use - Large bed
  • Upscale neighborhood - Terrace/bar outside - Nice paneled piano bar - Staff were extremely helpful
  • Great hotel - Rooms clean, elegant - Breakfasts are great - Well worth every cent
  • No swimming pool - Very limited gym - Lobby and bar are very nice - Food fantastic
  • Hotel is in central city area - Great room - Bathroom was not large - Service was excellent

Overview

With an exceptional location on the well-known Plaza de Colon, the Hotel Gran Melia Fenix is a leader in the city’s finest accommodations, member of the exclusive group The Leading Hotels of the World, and with the famous DRY Martini Bar by Javier de las Muelas, the highest expression of luxury and service accompanied by tradicional Spanish charm.

Year renovated   2008.  Number of rooms   214.

Its magnificent location in the exclusive Salamanca District, in the heart of the financial district and surrounded by the famous streets of Serrano, Velazquez, Goya and Paseo dela Castellana, allows our guests to visit the city’s most emblematic places. Located in the heart of the Milla de Oro (Golden Mile) and the city’s trendy gastroscene, only 10 minutes from the famous Gran Vía and the Prado, Reina Sofía Museum and Thyssen Museum.

Distance to:

  • City Center - 1.5km
  • Airport: Barajas - 12.8km, Torrejon Afb - 22.5km
  • Train Station: Atocha's Train Station - 2.1km, Estacion de Chamartin - 5.1km
  • Underground station: Serrano - 200 m, Colón - 300 m

Rooms

The Gran Melia Fenix offers a wide variety of Guestrooms and Suites differing in size, equipment and services to adapt to different needs. All of these are fully equipped with the latest technology, plasma TV with numerous international channels, free WiFi, Dock Station for Iphone…, with an elegant and eminently classic decor.

Dining options

The Restaurant Caray and the Dry Martini By Javier de las Muelas offer two unique and innovative experiences in the center of Madrid that will continue to live in your memory. Enjoy an authentic gourmet journey in the spaces for fine dining that the Hotel places at your disposal. An extraordinary variety that will provide enjoyment for your five senses.

The hotel offers a buffet breakfast at the price of EUR 12.50 per night per child under 12 years.  You can start your day with a buffet breakfast, which costs EUR 25 per person per night.  A full breakfast is served at affordable prices. 

Work

Your meetings and events begin to be a great success from the very moment you choose Gran Melia, where our expert RedGlove meetings and events team is always ready to help you with their expertise, solutions and innovative ideas.

Our facilities are equipped with the latest technology and offer a full range of audiovisual and communication equipment and technical assistance. We provide space, service, personalised options and style to make any event a total success.

Leisure

The new Thai Room Wellness is an exquisite venue dedicated to pure Asian wellbeing, distinguished by its traditional and contemporary Asian decoration. The space comes to life led by the team of native Thai therapists, whose deftness of touch, technique, and vocation to service will satisfy the aspirations of the most discerning guests and raise the bar on wellness service in Madrid to the highest standards of perfection.

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 1 may stay for free. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay at the price of EUR 45 per night/person for baby cots. 
  • Older children/adults may stay at the price of EUR 90 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Internet Access - Complimentary
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Shoe shine stand
  • Airport shuttle
Internet

Wireless internet is available in the hotel rooms and is free of charge

Wireless internet is available in the entire hotel and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is EUR 30 per day.

Activities
  • Spa & wellness center
Services
  • Laundry
  • Medical Facilities Service
  • Massage services
  • Wedding Services
  • Shops/Commercial Services
  • Butler service
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • High speed internet access
  • Fax/photocopying
  • Secretarial service
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Whirlpool
  • Steam bath
  • Massage
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Television
  • CD player
  • Bathrobe
  • Private bathroom
  • Satellite TV
  • 24-hour room service
  • TV
  • International direct dial
  • Mini bar
  • In-room safe
  • Telephone
  • Hair dryer
  • Work desk
  • Voice mail
  • Slippers
  • LCD TV
  • Hi-Fi
  • Mirror
  • Canopy/poster bed

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The Gran Melia Fenix offers a wide variety of Guestrooms and Suites differing in size, equipment and services to adapt to different needs. All of these are fully equipped with the latest technology, plasma TV with numerous international channels, free WiFi, Dock Station for Iphone…, with an elegant and eminently classic decor.

Deluxe Room

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Gran Melia Fenix Deluxe Room
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Gran Melia Fenix Deluxe Room
Gran Melia Fenix Deluxe Room
Gran Melia Fenix Deluxe Room Room Type 1
Gran Melia Fenix Deluxe Room

Private guestrooms that overlook the hotel's interior patio.

Deluxe Rooms are sheathed in an inviting and intricate decor, inspired by Gran Melia Fenix's renowned appreciation of neo-classical architecture.

Approximately 25m², this plush accommodation in Madrid features walls dressed in fine cloth, an elegant writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes, and the following amenities:

    Premium Room

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    Gran Melia Fenix Premium Room
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    Gran Melia Fenix Premium Room
    Gran Melia Fenix Premium Room
    Gran Melia Fenix Premium Room ROOM Type 3
    Gran Melia Fenix Premium Room

    Premium Rooms are highlighted by a keen regard for English-style aesthetic, and exquisite décor.

    Among the premiere accommodations in Madrid, these guestrooms are provided in spacious 30m² configurations that feature a relaxed color scheme, large writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes

      Supreme Room

      0m2

      Gran Melia Fenix Supreme Room
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      Gran Melia Fenix Supreme Room
      Gran Melia Fenix Supreme Room
      Gran Melia Fenix Supreme Room More Pictures
      Gran Melia Fenix Supreme Room
      Gran Melia Fenix Supreme Room Suite
      Gran Melia Fenix Supreme Room
      Gran Melia Fenix Supreme Room Suite

      Elegant, spacious and bright rooms with stunning views over the Paseo de la Castellana and the Plaza de Colón, and all completely soundproofed. The rooms have either a king size bed, a queen size bed or two single beds.

      Its exquisite decoration, attention to the smallest of details, and the technology all guarantee a most luxurious stay. Bed with canopy, desk with leather chair, classical wooden furniture, upholstered walls, gilt-framed pictures and wooden skirting. They also have fireproof carpeting, intelligent control systems, individually controlled heating and air conditioning and are completely soundproofed.

        Gran Melia Fenix LocationWhat's nearby

        Legend
        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground Railway Stations
        • Train Stations
        • Parks
        • Attractions for Tourists
        • Museums
        • Convention Centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        What's nearby

        What's nearby.

        National library – 300m
        National Archaelogical museum of Spain – 400m
        Museo Romantico – 800m
        Plaza de la Cibeles – 900m
        U.S. Embassy - 1km
        Museo Municipal - 1km
        Museo de Lazaro Galdiano - 1.2km
        El Retiro - 1.3km
        Museo Thyssen-Bornemisza - 1.3km
        Congress of Deputies - 1.3km
        Real Academica de Bella Artes de San Fernando - 1.4km
        Palacio de Velasquez - 1.4km
        Museo del Prado - 1.5km
        Palacio de Cristal - 1.6km
        Jardines Botanicos - 1.6km

        Local Attractions

        • Iglesia de Nuestra Senora del Carmen y San Luis
          1.5km
          Calle de Tetuan, 23, Madrid
        • Casa de Lope de Vega
          1.5km
          Cervantes, 11, Madrid
        • Teatro de la Comedia
          1.5km
          C/Principe 14, Madrid
        • Museo Nacional de Ciencias Naturales (Museum of Natural Sciences)
          1.5km
          Jose Gutierrez Abascal, 2, Madrid
        • Gateway of the Sun (Puerta del Sol)
          1.6km
          C. Mayor / C. Alcala, Madrid

        Near the hotel

        • Centro Cultural de la Villa
          180 m
          Jardines del Descubrimiento, Madrid
        • Plaza Colon
          200 m
          Plaza Colon, Madrid
        • Madrid Wax Museum (Museo de Cera)
          260 m
          Paseo de Recoletos, 41, Madrid
        • Fernan Gomez Theater
          280 m
          Calle del Marques de la Ensenada, 14 Plaza de Colon, 1 28004 MadridSpain
        • National Library of Spain
          310 m
          Paseo de Recoletos, 20, Madrid
        • National Archeological Musuem (Museo Arqueologico Nacional)
          380 m
          Serrano, 13, Madrid
        • Fundacion Mapfre Recoletos
          440 m
          Paseo de Recoletos 25, Madrid

        Restaurants Nearby

        • Hard Rock Cafe

          65% likes this, based on 411 reviews
          Food: American

          40 m
          Paseo de la Castellana 2

          Phone: 91 436 43 40

        • La Nicoletta

          Food: Italian
          Price Range: USD 30 - USD 38

          30 m
          21 Calle Fuencarral

          Phone: 91.577.52.39

        • Epoque by Gran Melia

          64% likes this, based on 52 reviews
          Food: Mediterranean, International
          Price Range: USD 40 - USD 83

          20 m
          C/ Hermosilla 2

          Phone: 91 431 67 00

        • Chicago's

          Food: American

          30 m
          Paseo de la Castellana 4

          Phone: +34 (91) 5575239

        • Ten Con Ten

          70% likes this, based on 345 reviews
          Food: Contemporary

          170 m
          Ayala 6

          Phone: +34 915 75 92 54

        Getting there.

        The preferred airport for Gran Melia Fenix is Madrid (MAD-Barajas) - 11.2km.

        Getting around.

        Transport options include bike rental, garage, private parking, rent a car in the hotel, shuttle service, shuttle service from and/or to the airport, valet service, taxi, public transport.

        The Gran Meliá Fénix is located less than 300m from the nearest Metro station.

        Gran Melia Fenix Reviews

        Guest reviews are submitted by our customers after their stay at Gran Melia Fenix

        Average guest rating

        8.2
        out of 10
        Excellent
        Based on 188 reviews

        Rating by category:

        Value
        7.9
        Dining
        9.1
        Location
        9.1
        Rooms
        8.3
        Service
        7.9

        Individual guest reviews

        • The location is fantastic, wifi in this hotel is good and reception staff is very helpful and speak fluent English. The rooms are beautiful.

          Expensive bar tab and the shower was a bit strange as water was all over the floor everytime you take one. Service in restaurant was excellent and the spa was closed.

          My rating for the hotel:

          • Average rating
            9.2
          • Location
            8
          • Rooms
            10
          • Service
            9
          • Value
            9
          • Dining
            10
        • Location near from shopping area and museum and good restaurants around. The hotel facilities were excellent and the lobby was beautiful. The staff were amazingly attentive and the rooms were very nice.

          Busy reception and the maids were a little too aggressive. The bathroom was tiny and spa was closed.

          My rating for the hotel:

          • Average rating
            7.6
          • Location
            9
          • Rooms
            6
          • Service
            7
          • Value
            8
        • Good position for the metro and most beautiful park in any major European city. This hotel is excellent and i warm attitude of the staff really makes one feel at home. Usually lobby couches are just there for asthetics and the service is perfect. Rooms are very cosy, pillows et al are very comfortable.

          No street noise and you have complete privacy, breakfast at € 30 is really overpriced.

          My rating for the hotel:

          • Average rating
            9.4
          • Location
            9
          • Rooms
            10
          • Service
            10
          • Value
            9
          • Dining
            9
        • Perfect location and very nice hotel. Polite and friendly staff, very comfortable room. The pillows assured a really good night', excellent breakfast.

          My rating for the hotel:

          • Average rating
            9.6
          • Location
            10
          • Rooms
            10
          • Service
            9
          • Value
            9
          • Dining
            10
        • Location and comfort was good for me, the hotel was superb. The staff were great, our room was quite spacious by European standards and the service was excellent and the food fantastic.

          My rating for the hotel:

          • Average rating
            8.6
          • Location
            6
          • Rooms
            10
          • Service
            9
          • Value
            9
        • Good location and beautiful hotel. The staff were excellent and the room was comfortable. The breakfast was great.

          My rating for the hotel:

          • Average rating
            8.6
          • Location
            8
          • Rooms
            8
          • Service
            9
          • Value
            9
          • Dining
            9
        • Excellent location and very luxurious hotel. Nice lobby and a great restaurant, good service. Extremely comfortable superior room, awesome Breakfast.

          My rating for the hotel:

          • Average rating
            9.2
          • Location
            10
          • Rooms
            9
          • Service
            9
          • Value
            9
        • Comfortable seating areas indoors, great hotel and the staff were very friendly, polite and helpful. Rooms were well appointed and drinks included from breakfast through to late evening.

          My rating for the hotel:

          • Average rating
            9.4
          • Location
            10
          • Rooms
            9
          • Service
            8
          • Value
            10
          • Dining
            10
        • Location proved to be excellent, the hotel is in Central City area and super staff and a great base to see Madrid. The rooms are well proportioned.

          My rating for the hotel:

          • Average rating
            9.6
          • Location
            10
          • Rooms
            10
          • Service
            10
          • Value
            8
        • The location is central and the shopping area around the hotel is amongst the best in Madrid. The staff is excellent and bathtub has jets gives you massage, bathroom is large.

          The receptionist changed the room, the restaurant is very expensive and the breakfast is overpriced.

          My rating for the hotel:

          • Average rating
            8.4
          • Rooms
            9
          • Service
            10
          • Value
            6
        • Superb location for everything and great soundproofing from the street. This hotel was wonderful, the staff were extremely helpful and friendly, the rooms on Red Level were very comfortable and the service impressive. The bar dry was top notch and the breakfast was very good and a lot to choose from.

          The small nature of the bathroom was something i was not used to.

          My rating for the hotel:

          • Average rating
            9.4
          • Location
            10
          • Rooms
            9
          • Service
            10
          • Value
            10
          • Dining
            8
        • We loved the location and near museums and steps to the Paseo La Castellana. Best hotel in town, the building looked impressive on the outside and staff were welcoming in lobby area. The service from the front desk to the maids was exceptional and the breakfast room was clean and well set out.

          Internet wireless not free.

          My rating for the hotel:

          • Average rating
            9.2
          • Location
            9
          • Rooms
            10
          • Service
            10
          • Value
            8
        • The location is excellent and the Hotel is wonderful in every aspect. Staff is very pleasant, room on the 3rd floor very quiet.

          Small sauna and the beds were a little hard. Spa was also not available, beacause was simply closed.

          My rating for the hotel:

          • Average rating
            8.2
          • Location
            8
          • Rooms
            8
          • Service
            7
          • Value
            10
        • Great location to the easy to use Madrid metro system, the Gran Melia Fenix is a very nice blend of luxury and the staff is very efficient and cordial.

          Poor service in a leading hotel of the world and wifi in the lobby area was broken. The room was cramped.

          My rating for the hotel:

          • Average rating
            7.2
          • Location
            9
          • Rooms
            3
          • Service
            10
          • Value
            7
        • The location overall is very good for the shopping and hotel is beautiful as was our twin room. Service is excellent and the most comfortable beds we have ever slept on. The staff are very friendly and the bar is spacious and luxurious.

          My rating for the hotel:

          • Average rating
            9.0
          • Location
            9
          • Rooms
            9
          • Service
            10
          • Value
            8
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        Hotel Awards 2014

        SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

        According to guest reviews, the hotel has been rated asBest Spa Hotels in Spain

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