Great location with stunning mountain view. Clean and spacious room with comfortable beds. Friendly and helpful staff. Nice pool and well-equipped gym. Good value for the price.

For the price we paid, the value was amazing! The room was spacious, clean, and had a beautiful balcony. The hotel's location was perfect, just a short walk from the lively main street. The staff were incredibly kind and helpful, especially Paulo Viana, Francisco, Katherine, and Jackson at the swimming pool bar. The mountain view from the upper floors was breathtaking, and the gardens added a nice touch to the ambiance. We were close enough to restaurants, attractions, and the city center, but fortunately far from the crowds.

Breakfast choices could be improved with more variety and options.

The facilities were pristine and the view was beautiful. The location was perfect, very near to the Bus Station and the Centre. The food was excellent and the staff very kind and helpful.

Neat and Tidy. Breakfast was good. Outside setting was beautiful.

Thin walls. Requested our twin beds to be put together during booking which wasn´T. Asked several times during our stay and was told it would be done, which wasn´T. Gave up at the end...

The location of the hotel is absolutely stunning, with breathtaking views of the mountains. The hotel facilities are top-notch, including a fantastic swimming pool and a well-equipped fitness center. The cleanliness of the rooms was impeccable, and the staff was incredibly kind and helpful.

Everything is what I need and want.

The hotel is situated in a prime location, offering breathtaking views of the surrounding mountains. The rooms are spacious and clean, with comfortable beds and a well-maintained bathroom. The staff are friendly and efficient, ensuring a smooth check-in process. The breakfast provided a good variety of options and the free WiFi in the rooms was convenient. Guests can also enjoy the beautiful fire in the middle of the hotel on colder days.

The restaurant service can be slow and the quality of the food could be improved.

The complementary drinks at the New Year's party were a nice touch and really added to the festivities. The hotel's location near the main square and fireworks display made it easy to join the celebrations. Additionally, the breakfast had a good variety of options to choose from, including fresh fruits and pastries.

The Wi-Fi in the room was spotty and inconsistent and made it difficult to stay connected. Also, the check-in process was slow despite having several staff members on duty.

This hotel is perfectly located near the center of Gramado, offering stunning views of the mountains. The staff here are very kind and gentle, making you feel welcome from the moment you arrive. The room was spacious, clean, and had all the necessary amenities to ensure a comfortable stay. The hotel facilities, including the heated pool and well-equipped gym, were top-notch. The breakfast was delicious, with a wide variety of options to choose from. this place provided enhanced comfort and quality services.

I highly recommend this hotel to all.

I had a wonderful stay at this hotel. The location was perfect as it was just a short walk from the bustling main street. The hotel facilities were excellent, including a gorgeous heated pool with a stunning panoramic mountain view. The gym was one of the best equipped I have ever seen in a hotel. Additionally, the breakfast offered was spectacular. The staff, especially Paulo Viana at the reception and Francisco in the restaurant, were incredibly kind and helpful. The hotel's cleanliness was impeccable and the gardens were beautifully maintained. The location of this hotel, on top of the mountains and near the center of the city, made it ideal for exploring this charming city.

Not one thing.

I loved the location on top of the mountains with a stunning view of the valley. The hotel facilities were excellent - great heated pool and a well-equipped gym. The staff was very friendly and helpful. The cleanliness was impressive.

Nothing bad to say.

Friendly staff, beautiful views, nice gardens. Convenient location near restaurants, attractions, and city center. Clean rooms with comfortable beds. Great amenities including a pool and fitness center. a fantastic stay.

My stay at this hotel was amazing! The location was perfect, just a short walk from the bustling main street. The hotel facilities were top-notch, with a nice, heated pool offering stunning panoramic mountain views. The gym was one of the best equipped I've seen in a hotel. The room itself was clean and spacious, with a balcony overlooking the beautiful mountains. The staff, especially Paulo Viana at reception, Francisco in the restaurant, Katherine the room maid, and Jackson the barman at the pool. The hotel's proximity to good restaurants, attractions, and the city center was convenient without being too crowded. this hotel offered the best of cleanliness, hotel facilities, location near the center of the city, and friendly staff.

Overlooking mountain view, large and clean room, good location, friendly staff, great hotel facilities.

Nothing, all great.

The spacious rooms were a dream, and the amazing shower made it even better. Not to mention, the location was convenient and safe to explore. The cherry on top was the complimentary ride to a restaurant and back. I highly recommend this hotel!

We absolutely loved our stay at this luxurious hotel! The location was perfect, just a short walk away from the bustling main street of this charming city. The best part was the stunning view of the mountains from our balcony. The room itself was spacious and clean, with comfortable beds. The hotel facilities were top-notch, especially the heated pool with its panoramic mountain view. We were also impressed by the well-equipped gym, which was one of the best we have seen in a hotel. The price was very reasonable, especially for a weekend stay. We can't wait to return and try out the pool and other amenities!