Had a perfect stay during our Vietnam visit. The room was well-maintained with the big window, the staff were exceptionally friendly...

Our stay was excellent, appreciated delicious and marvellous breakfasts.

The location was marvellous, close to Ngoc Son Temple. It was easy to get wheelchair accessible room with fantastic breakfast, nice bathroom and extra bed and that's great.

The breakfast was savoury and the place was clean. The location was ideal for traveling around Hanoi, very close to Cambodia and the lake, french quarters and old market. We found nice Roots nearby with hot beverages. The staff was top-class on arrival and throughout the stay.

Stylish hotel, well-maintained rooms, delicious breakfast, extremely friendly staff. Particularly good location in Hanoi, not far from the old town and many fantastic restaurants and coffee places and everything, including restaurants. Also, in the heart of Hanoi.

This hotel offers a local breakfast with eggs made to order or very tasty Pho and fresh fruits, for instance. The property has a very central location to all the main tourist places.

Gorgeous hotel with very good wi-fi, the location was favourable to a walk to the Vietnamese museum. Really enjoyed having a flat-screen TV with cable channels, climate control and a personal safe in the neat room. The staff were accommodating and incredibly welcoming and the pool was nice. The check in was early and the atmosphere was quiet throughout the venue.

The hotel was located in the heart of the city. The fabulously helpful and responsive staff provided all the necessary info. I booked a room with a comfortable bed, a storage and Wi-Fi.

The rooms were trendy with a tasteful design, plus the bathroom was clean. The bed was very comfy and there were a fridge, an electric kettle, and air conditioner to use.

located in the heart of the city. also - right by the centre of the old quarter and hoan kiem lake and the old quater and all major attractions.

Internet connection was weak.

This hotel is situated in a prime location, right in the heart of the action in the old town area. With just a short walk to the lake and being near all major attractions in Hanoi, it couldn't be more convenient. Despite its central location, the hotel is on a quieter street, providing a peaceful retreat.

No major issues - everything was alright.

The Gia Bao Palace is an outstanding place to stay. The staff are extremely professional and friendly and go above and beyond to make your stay enjoyable. They now the city very well and were able to organise all our tours at a very competitive rate. I would highly recommend this hotel.

Great interconnecting rooms for our family of 5. Staff were really lovely with our kids and very helpful. Very clean and nice good value food available.

This hotel was a great choice for my stay. The location was perfect, very near to the walking street over the weekend and in a side street very close to the lake, which was a bonus. The cleanliness was impressive and the hotel facilities were top-notch. The breakfast was delicious and the staff was incredibly helpful and friendly.

Can’t fault anything about it.

Location,good room and v good staff- reception, cleaning,breakfast all helpful!

Would like bigger windows and better lights at bedside.

Amazing good hotel with its perfect location, friendly & helpful staffs . I and my friend were almost surprised with that such small 3 star hotel but having professional services of 5 star . and pricing is just so reasonable .Tell hotel your flight and they will send a car to pick you at the Airport - convenience and comfort without having to worry , just few dollars higher compare to taxi one .Highly recommended this hotel for sure