General  5 stars

Svornosti, 10, Prague, Czech Republic, 15000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

General is a five-star exclusive hotel that is located in a quiet area between the Vltava river and the Andel business area. The location is rather convenient as almost all places of interest and business attractions are located nearby and besides, there are several transport options within walking distance.

The hotel is considered to be a great place for those who would like to have a calm stay or to explore the area.

There are 20 unique designed rooms that were inspired by the famous generals and military leaders of the world history. Besides, every room is fully equipped.

The guests should have a meal at the hotel restaurant or enjoy a drink at the wine bar.

Year renovated   2007.  Number of rooms   20.

Distance to:

  • City Center Prague - 19.6 mi
  • Airport Ruzyne (PRG) - 13.7 mi
  • Train Station: Prague Main railway station - 20.2 mi, Masaryk's railway station - 20.2 mi
  • Underground station: Zlicin metro station - 13.4 mi, Andel metro station - 18.6 mi

Rooms

There are the following types of rooms in the hotel: standard rooms (one single bed), deluxe rooms (double or twin bed), junior suite (double or twin beds) and suite (king bed or two twin beds).

The 20 unique designed rooms are rather spacious and lovely, and are equipped with all the facilities that you may only want: individually controlled air-conditioning, LCD TV with a wide choice of television programs, telephone, free internet connection, a mini-bar, a safe deposit box, ironing facilities and as well as complimentary coffee and tea making facilities.

Dining options

The breakfast is tasty and full. Besides, the hotel features a lovely restaurant with a variety of dishes and a charming bar.

The hotel General provides visitors with a free buffet breakfast. 

Work

Located close to the business area, the hotel is a good place for businessmen as well.

Leisure

The guests will like the hotel restaurant where you can try the traditional cuisine and a wine bar with a wide selection of drinks. The hotel also features sauna facilities.

Additional features

This hotel offers a wide range of additional services – all guests can take advantage of the on-site tour agency, laundry, and beauty salon. In addition, the property provides child care services.

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Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay for free. 
  • All children under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of EUR 50 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
  • Children up to 12 years stay free of charge when sharing a room with their parents. Children older than 12 years and extra adults in the room are charged - 35.00 EUR/day for the extra bed including breakfast.
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Doctor on call
  • Express check-out
  • Airport shuttle
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Tour desk
Internet

Hotel high-speed internet access is available in the hotel rooms and is free of charge

Wireless internet is available in public areas and is free of charge

Hotel high-speed internet access is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site (reservation might be needed) and the rate is EUR 20 per day.

Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
  • Cribs/baby cots
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
  • Ramp access
Leisure and relaxation facilities
  • Sauna
  • Shiatsu massage
Room view
  • City view
  • Courtyard view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • LCD TV
  • PC hook-up in room
  • Local calls
  • International calls
  • Analog data port
  • Soundproofed windows
  • Voice mail
  • Smoking
  • Ergonomic chair
  • Dual voltage outlet
  • Bottled water
  • Bathtub
  • Bath tub with spray jets
  • Pay TV
  • Work desk
  • In-room computer
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Refrigerator
  • Toilet
  • Balcony
  • Private bathroom
  • Sofa bed
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Adjoining rooms
  • DVD player
  • Ceiling fan
  • Direct dial telephone
  • Dressing area
  • Artificial lighting
  • Living room
  • HBO available
  • High ceiling
  • Room windows open
  • Instant hot water
  • Lighted makeup mirror
  • Slippers

Travelers’ questions & answers

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There are the following types of rooms in the hotel: standard rooms (one single bed), deluxe rooms (double or twin bed), junior suite (double or twin beds) and suite (king bed or two twin beds).

The 20 unique designed rooms are rather spacious and lovely, and are equipped with all the facilities that you may only want: individually controlled air-conditioning, LCD TV with a wide choice of television programs, telephone, free internet connection, a mini-bar, a safe deposit box, ironing facilities and as well as complimentary coffee and tea making facilities.

Standard Room
Check Prices
General Standard Room
General Standard Room
General Standard Room
General Standard Room
General Standard Room
Bed type: Double Bed or Two Single Beds or Double Or Twin Beds

This classic room consists of a small hallway, bedroom with a single bed and a lovely bathroom. In the bathroom you can enjoy a hydro massage with rainfall shower. The windows in these rooms look out on a tranquil courtyard.

Room facilities
    Deluxe Room
    Check Prices
    General Deluxe Room
    General Deluxe Room
    General Deluxe Room
    General Deluxe Room
    General Deluxe Room
    Bed type: Two Single Beds or Double Or Twin Beds or Double Bed

    The elegant, traditional room is perfect for two guests. The comfortable room consists of a hallway, elegant bedroom and bathroom. Bathroom features include either a comfortable bath tub or hydro-massage with rainfall effect and 8 nozzle shower. It is air-conditioned, with individual remote control. The windows in the room overlook the street or the courtyard. Extra beds and baby cots are available on request. Please choose from smoking or non-smoking rooms.

    Room facilities
      Junior Suite
      Check Prices
      General Junior Suite
      General Junior Suite
      General Junior Suite
      General Junior Suite
      General Junior Suite
      Bed type: Double Bed or One Single Bed

      Elegant suite consists of a spacious bedroom, small hallway and luxurious bathroom. The unusual shape of the bedroom is complimented with either a French balcony or bow windows. One of the Junior Suites is designed for handicapped guests. Junior Suite is highly recommended for the guests who wish to add an extra bed or baby cot in the room. Please choose from smoking or non-smoking rooms.

      Room facilities
        General Suite
        Check Prices
        General General Suite
        General General Suite
        General General Suite
        General General Suite
        General General Suite
        Bed type: King Size Bed or Double Bed

        The large suite consists of one entry hallways, one spacious bedroom, a stylish living room and two bathrooms. After a long day, the living room with its leather couch will be a beacon a rest and relaxation. The master bathroom features a bathtub and the second bathroom is equipped with a hydro massage for those who want to spoil themselves with a rainfall hydro-massage shower. There are two LCD televisions, DVD players, in-room computer with access to high-speed internet in each of our three General Suites.

        Room facilities

          General LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          What's nearby.

          Located in Prague, the hotel advises the guests to attend the major places of interest, to admire the parks and explore the old streets.

          Local Attractions

          • Karlstejn Castle
            9.4 mi
            Statni hrad Karlstejn, Karlstejn
          Getting there.

          Praha-Ruzine Airport is only 25 min ride by car or 30 min if you take bus + subway. Otherwise the hotel is easy to reach by car if you take route E-50.

          Getting around.

          There are two tram stations within 200m: Andel and Zborovska. Besides, the nearest subway/metro stop Andel is also within 200m.

          There is guarded car parking in front of the hotel.

          General Reviews

          Guest reviews are submitted by our customers after their stay at General

          Average guest rating

          8.6
          out of 10
          Exceptional
          Based on 131 reviews

          Rating by category:

          Value
          8.4
          Dining
          9.0
          Location
          9.0
          Rooms
          9.1
          Service
          8.0

          Individual guest reviews

          • Family with children

            Excellent service, friendly and helpful staff, nice room. Enjoyable accomodation.

            • Average rating
              9.6
          • Couple

            Beautiful rooms, friendly helpful staff, delicious breakfast. Good location, 15 minutes walking from the National Theatre.

            • Average rating
              9.6
          • Older travelers

            Breakfast and overall cleanness

            Staff helping around always asking for tips

            • Average rating
              7.0
          • Older travelers

            High quality service, friendly staff

            Not the most central location, but public transportation near by.

            • Average rating
              9.6
          • Single

            Great value for the price! We were treated like VIP's and enjoyed the ambience very much. Service was fantastic! I loved the breakfast and that I could have it in my room at no additional cost. Good internet access! Wonderful stay, thank you!

            • Average rating
              9.6
          • Older travelers

            A wonderful hotel. Extremely helpful and friendly staff, delicious food and great service in the dining room, and a clean and quiet room with a comfortable bed and very nice bath. We loved our stay and extend our thanks to all the great staff!

            The location is not ideal -- a residential neighborhood about 15 minutes from the Old Town with few cafes. But the hotel's taxi/car service was great, and the tram and metro are readily accessible. So overall, a great hotel.

            • Average rating
              9.2
          • Group of friends

            Hotel General is very easy to reach via public transport. It is just outside of the Old Town area so very quick and easy to reach via public transport but also away from the touristy, busy and loud area of town. The service was fabulous! The staff was friendly, helpful and very knowledgeable. The rooms were very clean and comfortable, and the decor was stylish. Breakfast was included in our room rate, and was one of the best I've experienced. I also like that the hotel isn't too large...it is intimate.

            • Average rating
              9.6
          • Group of friends

            The service was excellent, and all the staff were extremely pleasant. Ibrahim the waiter/chef always brings sunshine to us every morning with his lovely smile and excellent cooking as well as great service. Definitely felt like valued customers when we stayed, very happy with 'Hotel General'. Will stay there again next time.

            The evening dinner served in the hotel was very tasty, and generous portions. We had our dinner in the hotel on our first night in Prague, the only downside for this was the food served very slowly, it took them more than an hour to serve our dinner, but the food was worth the wait. I shared room with one of my friends, the room was on the 4th floor and it was an attic. The room is smaller then our friends' room, and the big window on the ceiling became very bright in the morning, also we could here all sorts of noises from the street during the night. Didn't have very good sleep during our stay. If you could avoid attic rooms, I am sure you will have fantastic stay in Hotel General, as two of our friends had very good sleep in their room.

            • Average rating
              9.2
          • Single

            Excellent staff, they were professional, helpful and friendly rooms cleaned twice a day, good breakfast.

            Very much nit picking here - room could be a little larger and not the best beds in the 5* range. If you are planning to head into the main tourist parts of Prauge it is a little walk, upto 15 mins depending on your pace - However I enjoyed walking up past the river and the hotel is only a few mins from the excellent underground and tram system ...so all in all no complaints!!

            • Average rating
              9.2
          • Couple

            Really pretty town. staying at the hotel general definitely made our trip better.

            • Average rating
              8.8
          • Family with children

            I enjoyed the staff courtesy, the room style, and the breakfast.

            The one thing I would change would be to get a bigger room because we have a teenager. The room that we had, either doble or junior suite, did not leave a lot of room to move around with the cot in it. It would have been perfect if we did not have any kids. It would have been really cozy and romantic. If I stay there again, I will try to book the bigger general suite.

            • Average rating
              10.0
          • Older travelers

            Eveything. Mainly the service. The staff went out of their way to assist. The girls on front reception reminded me of my own children, and I was impressed with their maturity and professionalism.

            • Average rating
              10.0
          • Couple

            Nice breakfast, good Internet-connection and friendly staff.

            Rooms are small.

            • Average rating
              9.6
          • Family with children

            Having recently traveled through 5 european cities in 15 days, I can confidently say that the Hotel General was a very good choice for us, and possibly our favorite hotel on this trip. Having once worked at one of the world's legendary hotels, I am a somewhat picky traveler, and my priorities were location, cleanliness and value, and on all three I would rate this hotel a 5/5. from the moment we arrived and offered welcome drinks, the front desk hospitality made us feel like their only guests. In fact, it was with the help of the night clerk at the front desk (with his personal computer) that a small work crisis was handled perfectly before the start of business in ny the following day. The buffet breakfast was outstanding. Though somewhat outside of the city center, we were 5 min walking from any transporation connection. I would absolutely recommend this hotel if visiting Prague- you could not do better anywhere else.

            • Average rating
              10.0
          • Couple

            Very friendly, helpful and polite staff. Beautiful decor. Excellent value for money. Superb service. Great location.

            The only thing is trivial ... A couple of bottles of water at night would have been very welcome.

            • Average rating
              10.0
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          Hotel Awards 2014

          CzechHOTEL AWARDSRecommendedPragueGeneral

          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Czech Republic

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