Gem Hotel - Soho  3 stars

135 East Houston Street, New York, United States, 10002  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Short walk from times square - Modern, clean rooms - Nice breakfast
  • Well worth the money - Room is modern - Very professional staff
  • Room was delightful for a budget hotel - Staff was really nice - Breakfast area isn't very nice
  • Staff was great - Rooms were fantastic - Located about a mile from time's square
  • Two and half blocks from the subway - Enjoyed the room - Nice sized bathroom

Overview

Located in the neighborhood of Soho, the two-star Gem Hotel-Soho, an Ascend Collection Hotel, is close to art galleries, world-famous restaurants and shopping areas.

The hotel offers free Wi-Fi across the entire property.

All 45 air-conditioned rooms offer flat-panel LCD TV and full bathroom.

The hotel has no restaurant on-site.

Canal Street Train Station is in 1km and La Guardia International Airport is in 11.5km

Number of rooms   45.

City Center New York - 1.1 mi
Airports La Guardia (LGA) - 7.2 mi, Teterboro (TEB) - 9.5 mi
Train Stations Canal Street - 3700 ft, Brooklyn Bridge – City Hall - 1.1 mi
Underground stations Bowery Station - 1700 ft, Essex St - Delancey St Station - 2000 ft
Bus stop - 400 ft
Restaurants Katz's Deli (cuisine: American, Delicatessen) - 900 ft, Yonah Schimmel's Knishes Bakery (cuisine: Bakery) - 100 ft

Rooms

All the rooms feature modern design and cordless phones, bathroom amenities, coffee makers, hair dryers, irons and ironing boards.

Dining options

The hotel has no restaurant on-site, but it is conveniently located close to many world-famous restaurants serving the best local and international dishes and have a wide selection of wines.

Work

Free Wi-Fi internet is available in the entire hotel.

The convention center is available nearby.

Leisure

The fitness center is available nearby.

Additional features

The rooms and facilities for the people with disabilities are available on site.

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Facilities

General
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Express check-in
  • Gift/News stand
  • Shoe shine stand
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Vending Machines
  • No Pets Allowed
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

No parking available.

Activities
  • Squash
  • Ice skating
Services
  • Shops/Commercial Services
  • Medical Facilities Service
  • Laundry
  • Shuttle service
  • Dry cleaning
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Basketball court
  • Bowling
  • Fitness center
  • Exercise gym
  • Jogging track
  • Bicycle rentals
  • Volleyball
  • Tennis court
  • Whirlpool
  • Shiatsu massage
  • Aerobics studio
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Turndown service
  • Dressing area
Bathroom
  • Bathtub
  • Hair dryer
  • Toilet
  • Bathrobe
Bedroom
  • Down/feather pillows
  • Pillow top mattress
Media
  • Cable TV
  • Satellite TV
  • Voice mail
  • Speaker phone
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Free local telephone calls
  • Internet access
  • CD player
  • iPod docking station

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

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All the rooms feature modern design and cordless phones, bathroom amenities, coffee makers, hair dryers, irons and ironing boards.

Double Queen Room
Check Prices
Gem Hotel - Soho Double Queen Room
Gem Hotel - Soho Double Queen Room
Gem Hotel - Soho Double Queen Room
Bed type: Double Beds or Queen Size Bed or Two Single Beds

Spacious light room offers a Queen size bed, work desk area and modern bathroom.

Room facilities
    Double Queen Room
    Check Prices
    Gem Hotel - Soho Double Queen Room
    Gem Hotel - Soho Double Queen Room
    Gem Hotel - Soho Double Queen Room
    Bed type: Double Beds or Queen Size Bed or Two Single Beds

    Spacious light room offers a Queen size bed and modern bathroom.

    Room facilities
      Double Room
      Check Prices
      Gem Hotel - Soho Double Room
      Gem Hotel - Soho Double Room
      Gem Hotel - Soho Double Room
      Bed type: Double Beds or Queen Size Bed or Two Single Beds

      Spacious light room offers a Double bed, work desk and modern bathroom.

      Room facilities
        Double Room
        Check Prices
        Gem Hotel - Soho Double Room
        Gem Hotel - Soho Double Room
        Gem Hotel - Soho Double Room
        Bed type: Double Beds or Queen Size Bed or Two Single Beds

        Spacious light accessible room offers a Double bed, work desk and modern bathroom.

        Room facilities
          Standard Room
          Check Prices
          Gem Hotel - Soho Standard Room
          Gem Hotel - Soho Standard Room
          Gem Hotel - Soho Standard Room
          Bed type: Double Beds or Queen Size Bed or Two Single Beds

          Spacious light room offers two Double beds and modern bathroom.

          Room facilities
            Standard Room
            Check Prices
            Gem Hotel - Soho Standard Room
            Gem Hotel - Soho Standard Room
            Gem Hotel - Soho Standard Room
            Bed type: Double Beds or Queen Size Bed or Two Single Beds

            Spacious light room with park view offers two Double beds and modern bathroom.

            Room facilities

              Gem Hotel - Soho LocationWhat's nearby

              Legend
              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              What's nearby.

              The city center is in 1.6km.

              Bowery, a street and a small neighborhood in the southern portion of the New York City, is in 270m

              Merchant's House Museum, New York City's only 19th-century home, having preserved intact with original furnishings, is in 540m

              Lower East Side Tenement Museum is in 540m

              The Orpheum Theater is in 630m

              Chinatown (New York), the largest Chinatown in the USA, is in 630m

              Little Italy, consisting of Italian stores and restaurants, is in 720m

              Children's Museum of the Arts is in 720m

              Places of interest
              • The Philadelphia Orchestra
                1700 ft
              Historical sites
              • The Angel Oresanz Foundation
                1400 ft
              Museums
              • Anthology Film Archives
                400 ft
              • New York Kunsthalle
                1400 ft
              • Sex Museum
                1400 ft
              • Merchant's House Museum
                1700 ft
              • Abc NO Rio
                1700 ft
              • Society of the Educational Art
                1700 ft
              • Sir John Soane Museum
                1700 ft
              • Lower East Side Tenement Msm
                2000 ft
              • Freakatorium
                2000 ft
              • New Museum of Contemporary Art
                2000 ft
              Halls
              • Ukrainian National Home
                2000 ft
              Universities, Institutes
              • 1400 ft
              • Clemente Soto Velez Cultural
                1700 ft
              • New York University-Dept Athlt
                2000 ft
              • American Language Institute
                2000 ft
              • University of the Streets Inc
                2000 ft
              Theaters
              • Landmark's Sunshine Cinema
                400 ft
              Underground stations

              Local Attractions

              • The Municipal Building
                1.0 mi
                Chambers and Centre streets, New York City
              • Center for Jewish History
                1.0 mi
                15 W 16th St, New York City
              • The Jefferson Market Garden
                1.1 mi
                70 A Greenwich Ave, New York City
              • Queensboro Bridge
                1.1 mi
                New York City, NY
              • City Hall Park Visitor Information Center
                1.1 mi
                Broadway at south end of City Hall Park, New York City

              Near the hotel

              • Bowery
                800 ft
                121 Wooster St., New York City
              • New Museum
                900 ft
                235 Bowery, New York City
              • Nolita
                1400 ft
                New York City, NY
              • Tenement Museum
                1700 ft
                103 Orchard Street, New York City
              • St. Patrick's Old Cathedral
                1500 ft
                263 Mulberry St, New York City
              • Williamsburg Bridge
                1600 ft
                Delancey Street, New York City
              • Merchant's House Museum
                1700 ft
                29 E 4th Street, New York City

              Restaurants Nearby

              • Katz's Deli

                69% likes this, based on 2555 reviews
                Cuisine: American, Delicatessen
                Price Range: USD 3 - USD 22

                900 ft
                205 E Houston Street

                Phone: (212) 254-2246

              • Yonah Schimmel's Knishes Bakery

                62% likes this, based on 71 reviews
                Cuisine: Bakery
                Price Range: USD 23 - USD 32

                100 ft
                137 E Houston St

                Phone: (212) 477-2858

              • Prune

                76% likes this, based on 198 reviews
                Cuisine: American, International, Eclectic
                Price Range: USD 32 - USD 41

                300 ft
                54 E 1st St

                Phone: 212-677-6221

              • Luckys Famous Burgers

                85% likes this, based on 21 reviews

                200 ft
                147 E Houston St

                Phone: (212) 254-4900

              • Zoe

                79% likes this, based on 24 reviews
                Cuisine: American
                Price Range: USD 31 - USD 50

                300 ft
                245 Eldridge Street

                Phone: 646-559-5962

              Getting there.

              La Guardia International Airport is in 11.5km

              Newark Liberty International Airport is in 15.4km

              From La Guardia International Airport depart toward La Guardia Rd, then turn to the left on La Guardia Rd. Turn to the right for Grand Central Pkwy West toward Triboro Br. At exit 4, take a right turn for Bklyn-Qns Expwy to Staten Island. Take ramp and follow signs for I-278 West. At exit 32A, take a left turn to Williamsburg Br. Turn to the left onto Williamsburg Bridge. Turn to the left on Delancey St and then turn to the right to Forsyth St. Arrive at Forsyth St on the right.

              Getting around.

              The nearest bus stop is in 100m

              Canal Street Train Station is in 1km

              Brooklyn Bridge – City Hall Train Station is in 1.7km

              14th Street – Union Square underground station is in 1.2km

              14th Street underground station (IND Sixth Avenue Line) is in 1.6km

              No parking is available on-site.

              Gem Hotel - Soho Reviews

              Guest reviews are submitted by our customers after their stay at Gem Hotel - Soho

              Average guest rating

              8.0
              out of 10
              Excellent
              Based on 111 reviews

              Rating by category:

              Service
              8.3
              Value
              8.3
              Rooms
              7.8
              Location
              8.3
              Dining
              8.0

              Individual guest reviews

              • Older travelers

                Great hotel! The rooms were spacious, clean and everything was well thought out as regards comfort. No complaints.

                We did have to stay at another hotel the first night because of a plumbing problem at the GEM, and unfortunately the hotel they put us up at was absolutely not up to par. After a long exhausting trip, this was not appreciated, though they did upgrade our reservation.

                • Average rating
                  9.6
              • Older travelers

                The concierge Anthony was fantastic with great ideas - always welcoming and sincere.

                Our room was serviced very late one afternoon - nearly 6pm - when we asked if they could wait 5 minutes until we went out, they indicated it was the last room for the day and we felt pressured to comply with their needs!! This was then surpassed by the next night when housekeeping forgot to service our room. We asked at the desk (when we were going out) for the room to be serviced and when we returned around 9pm it still had not been done. The concierge very quickly got us clean towels, but we were not happy with the situation. Other than the concierge's apologies no other apologies were given. Also unhappy to be disturbed when the "please do not disturb" sign was on the door. This was due to internet router placement in our hotel room.

                • Average rating
                  7.0
              • Single

                The Chelsea location is much better than the Soho location we originally booked.

                Very diffiicult to get luggage into tiny elevator and lobby. Moved us to the other location due to mixup. Staff was slow to help us and stood in front of us chatting while a long line waited.

                • Average rating
                  5.4
              • Couple

                Great location, great staff and quite affordable for NYC.

                Smallish room but that kept the price down. Great for a couple.

                • Average rating
                  9.2
              • Single

                The upstairs queen room was a decent size. Nice view and amazing location. Fridge, microwave and safe were fabulous!

                I hated having my first night stay downstairs on the basement level. If my entire stay was spent down there I would have despised this hotel chain. The downstairs room was tiny, unclean, ratty towels and missing bathroom amenities. Check-in early or you will get the basement!

                • Average rating
                  7.8
              • Couple

                location

                noisy,service,room size and configuration

                • Average rating
                  4.6
              • Group of friends

                It's location and good price for the location

                The hotel was expensive for the tiny size of the room. O hotel foi caro considerando o tamanho ridículo do quarto. Um casal c muitas malas terá dificuldade de organizar as malas

                • Average rating
                  7.8
              • Single

                Good location, close to everything, correct price for nyc, the concierge was very friendly and usefull.

                The room service was knocking each time at the door, "room service, do you need anything ?". So even if you put the sign "don't disturb" you ear the noise and it was really anoying. Please, stop it.

                • Average rating
                  7.0
              • Family with children

                Very close to Soho shopping, dining. Rooms were ok size wise, helpful staff at the desk.

                Noisy fan in the bathroom with the light on.

                • Average rating
                  7.8
              • Older travelers

                Great staying in Soho and you couldn't beat the price.

                There is a lot of street noise on East Houston Street.

                • Average rating
                  9.2
              • Group of friends

                friendly helpful front desk lots of clean comfy pillows set up well for people on business (hair dryer, iron ready, free wifi) and close to everything needed (like Whole Foods for breakfast and quick sushi) also very safe so our mom didn't worry about her girls being in the city

                nothing we didn't like (except we can't afford to come back often to stay)

                • Average rating
                  9.6
              • Group of friends

                The staff was extremely attentive and answered our every need. We only stayed there for two nights, but they actually knew who we were and greeted us every time we entered or left. Anthony gave us great restaurant advice and was all around one of the friendliest hotel staff members I have ever encountered. We experienced an emergency with one of our group members and Jose was especially helpful and kind during the ordeal. Anthony gave us great restaurant advice and was all around one of the friendliest hotel staff members I have ever encountered.

                • Average rating
                  9.2
              • Older travelers

                Location

                When we arrived they said we had no reservation. Then they found the reservation and gave us a room which turned out to be in the basement. I have never had a basement room in a hotel. I would never return to this hotel.

                • Average rating
                  3.8
              • Older travelers

                The hotel room was quite compact,based on a poor design I.e no wardrobe space bathroom brilliant.the staff were excellent especially the head concierge anthony vasquez perfectly helpful absolutely charming.

                Just poor design of the room causing little wardrobe space nothing more.

                • Average rating
                  9.2
              • Older travelers

                Good location, beds and bathrooms ok

                Rooms are tiny, no space for clothes if you stay several days.Elevators were broken almost all the time

                • Average rating
                  6.2
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