Gaylord National Resort & Convention Center  4 stars

201 Waterfront Street, National Harbor, United States, 20745  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

A gargantuan hotel Gaylord National Resort & Convention Center in the Washington DC suburbs offers amazing design and amenities and first rate service to the great convention crowds it draws in, with a million square feet of shops on offer, as well as numerous dining outlets.

Overview

Gaylord National Resort & Convention Center is a 4-star excellent hotel offering breathtaking views of the Potomac River and National Harbour. Operating in National Harbor since 2008, this hotel features contemporary architecture and modern comforts.

This hotel is located in a metropolitan area and 3.3km from Stabler-Leadbeater Apothecary Museum, Old Presbyterian Meeting House and Athenaeum. Gaylord National Resort & Convention Center is also located near Alexandria Bowling Ctr, National Harbor and George Washington Masonic Memorial.

Reagan Washington National airport is 10 minutes' drive from the hotel.

Rooms

All air-conditioned rooms at Gaylord National Resort & Convention Center are fitted with a patio, coffee/tea making facilities, Wi-Fi, LCD flat-screen TV and satellite TV. They feature separate private bathrooms with complimentary toiletries, a bathtub and a shower.

Eat

Guests are offered a buffet breakfast served in the restaurant. The gastronomic restaurant provides fresh meals. The elegant bar serves a selection of wines.

A full breakfast is served at affordable prices. 

Work

Guests will benefit from 24-hour room service, 24-hour reception and concierge service along with a beauty salon, a barber shop and a lift.

Relax

Guests are provided with a cocktail lounge, an outdoor swimming pool and a nightclub on site as well as a health club, steam baths and a sauna for relaxation. The hotel boasts a fitness center with a gym and fitness classes.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the hotel rooms for additional charge

Guest Parking

Public hotel parking is possible on site and the rate is USD 22 per day.

Number of floors   18.  Number of rooms   2000.

City Center National Harbor - 3300 ft
Airports Reagan Washington National (DCA) - 5.1 mi, Washington Dulles International (IAD) - 26.3 mi
Train Stations Union Station Marc Washington - 8.1 mi
Underground stations King Street Station - 3.0 mi, King Street Station - 3.0 mi
Bus stop - 2.0 mi
Restaurants National Pastime Sports Bar and Grill (cuisine: American, Grill, Bar) - 400 ft, Cadillac Ranch (cuisine: American) - 600 ft
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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Concierge desk
  • Express check-in
  • Express check-out
  • Airport shuttle
  • Free transportation
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Barber/Beauty Shop
  • Boutiques
  • Trouser Press
  • Tour desk
  • Garage
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Laundry
Dining facilities
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • Poolside snack bar
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Night club
Room view
  • Atrium view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
Living Area
  • Sitting area
  • Living room
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
Kitchen facilities
  • Refrigerator
Media
  • Cable TV
  • Satellite TV
  • LCD TV
  • Free movies/video
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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Double Room
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Gaylord National Resort & Convention Center Double Room
Gaylord National Resort & Convention Center Double Room
Gaylord National Resort & Convention Center Double Room
Gaylord National Resort & Convention Center Double Room
Bed type: Two Queen Size Beds or Double Bed
View: Atrium view
Room facilities
    Suite
    Check Prices
    Gaylord National Resort & Convention Center Suite Atrium
    Bed type: King Size Bed
    View: Atrium view
    Room facilities
      Standard Family Room
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      Deluxe Room
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      Gaylord National Resort & Convention Center Deluxe Room Atrium
      Gaylord National Resort & Convention Center Deluxe Room Atrium
      Gaylord National Resort & Convention Center Deluxe Room
      Gaylord National Resort & Convention Center Deluxe Room
      Gaylord National Resort & Convention Center Deluxe Room
      Bed type: 1 King or 2 Queen beds or King Size Bed
      View: Atrium view
      Room facilities
        Executive Suite
        Check Prices
        Gaylord National Resort & Convention Center Executive Suite
        Bed type: King Size Bed
        Size: 830 sq. feet
        Room facilities

          Gaylord National Resort & Convention Center LocationWhat's nearby

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          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          Popular areas
          • City Center
            3000 ft

          Local Attractions

          • Old Presbyterian Meeting House
            2.0 mi
            321 S. Fairfax St, Alexandria
          • Stabler-Leadbeater Apothecary Museum
            2.1 mi
            105-107 S. Fairfax St, Alexandria
          • Carlyle House
            2.2 mi
            121 N. Fairfax St, Alexandria
          • Gadsby's Tavern Museum
            2.2 mi
            134 N. Royal Street, Alexandria
          • The Lyceum
            2.3 mi
            201 S. Washington St, Alexandria

          Restaurants Nearby

          • National Pastime Sports Bar and Grill

            63% likes this, based on 230 reviews
            Cuisine: American, Grill, Bar
            Price Range: USD 16 - USD 26

            400 ft
            201 Waterfront Street
          • Cadillac Ranch

            63% likes this, based on 295 reviews
            Cuisine: American

            600 ft
            186 Fleet Street

            Phone: 301 839-1100

          • Public House

            52% likes this, based on 138 reviews
            Cuisine: American
            Price Range: USD 31 - USD 33

            600 ft
            199 Fleet Street

            Phone: 240.493.6120

          • Bobby McKey's Dueling Piano Bar

            80% likes this, based on 91 reviews
            Cuisine: American
            Price Range: USD 11 - USD 16

            600 ft
            172 Fleet Street

            Phone: 301-602-2209

          • Grace's Mandarin

            65% likes this, based on 210 reviews
            Cuisine: Asian
            Price Range: USD 31 - USD 50

            800 ft
            188 Waterfront Street

            Phone: 301 839 3788

          Gaylord National Resort & Convention Center Reviews

          Guest reviews are submitted by our customers after their stay at Gaylord National Resort & Convention Center

          Average guest rating

          7.2
          out of 10
          Very good
          Based on 25 reviews

          Rating by category:

          Dining
          7.7
          Service
          5.8
          Value
          6.7
          Location
          7.0
          Rooms
          8.2

          Individual guest reviews

          • Family with children

            Friendly, happy, and playfully staff along with a stunning atrium and comfortable rooms.

            • Average rating
              10.0
          • Single

            Large conference rooms

            Booked.net doesn't tell you they are a 3rd party and the hotel wouldn't honour the reduced ase price - I emailed them about it too ahead of time - not good customer service. The in-dining room service prices were ridiculously priced as was all of the food - not practical. Lastly, I requested on Booked.net an ocean deluxe view and they gave me a back view and queen bed - not what I requested and National Gaylord didn't seem to care. Lastly, power went out 2 times during my stay - Friday evening and Monday for 6 hours during the conference - the hotel was unwilling to compensate me for the inconvience - and was unwilling to provide the conference discount - poor customer service - would not go back - would stay at another hotel...for $350 a night - I deserved better treatment!

            • Average rating
              6.0
          • Older travelers

            Location

            Too costly - check in was extremely slow.

            • Average rating
              7.4
          • Older travelers

            On the water, with some availability of outside eating.

            High price, overly restrictive speeds and roads.

            • Average rating
              7.4
          • Couple

            Everything. We stayed there once back in April for a marriage encounter weekend and almost immediately booked our wedding night. It all fell into place perfectly, getting checked in and up to our room was no hassle and everyone was very friendly/excited for us. Even better than that, our room was upgraded to a suite and fireworks went off within 10 minutes of our arrival into the room - was as if they were set off outside our room just for us. We will be back without question as soon as we have a free weekend.

            Not even sure why you need this section!

            • Average rating
              10.0
          • Single

            The hotel of huge size but they are not able to handle the number I called many times for housekeeping but no one was picking the phone

            • Average rating
              7.4
          • Single

            Nice hotel but not worth the price. Didn't like the $15 add on charge for wifi, paper and 2 bottles of water.

            • Average rating
              6.6
          • Group of friends

            New and confortable hotel with all the amenities. Fantastic indoor atrium and outdoor water front. Beautiful development with lots of shopping and dining options.

            • Average rating
              10.0
          • Older travelers

            I booked a king size bed on the atrium side and got 2 queens. I received a confirmation for a king. My anniversary was not as expected.

            • Average rating
              6.2
          • Older travelers

            Facilities are excellent. Views are outstanding.

            Certain staff were clueless, disengaged, and disinterested. Lost our reservation. Took their sweet time in fixing the problem, and seemed disinterested. The person who finally received the second or third fax of our reservation couldn't have been less interested, sat on it, and was chating with another employee as my wife waited for a second hour to check-in. Indifferent is how I would describe the customer facing service we received. I was really steamed about it. Things got better as the weekend went, thankfully.

            • Average rating
              7.4
          • Single

            Steak House was fabulous and the water front location is nice. Many shops and restaurants around the hotel.

            Employees are pretty dry. Did not get what I needed in the room even I told my housekeeper in person. I booked KING bedroom but I got double upon arriving.... :(

            • Average rating
              6.2
          • Family with children

            Services is too slow food is bad housekeeping not efficient check in too slow and long cue for extra hour late check out at 2pm they charge me extra

            • Average rating
              4.2
          • Single

            I found it obnoxious that it was impossible to watch TV without having to call the front desk to get rid of the pay channel advertisements! I was also annoyed they charge for internet access in the business center computers. This is free in much cheaper hotels across the country. I felt nickle and dimed!

            • Average rating
              9.6
          • Family with children

            Was very disapointed with a hotel that has a reputation as upscale. The hotel closed the water @ 1 am and when the water came on later it was brown. My infant was on a neubilizer and I had to leave the hotel in middle of the night to get bottled water. When I asked for a one night refund the hotel refused. Very disapointed

            • Average rating
              6.2
          • Older travelers

            I booked a room at the Gaylord as a Birthday getaway for my husband, he really enjoyed it. The peace and quiet, the sunset over the water was awesome. We enjoyed some much needed relaxation time.

            • Average rating
              10.0
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          Low prices
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          Free cancellations
          Usually cancellations can be made without charge close to your arrival date (check policies).
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