Had a really good stay on vacation, glad I've chosen it. Appreciated staying at the a nice size and well-maintained room with a garden view. All members of the staff was helpful and best.

Particularly good location just a pleasant stroll away from Kali Temple. Great food in the attached restaurant in the vicinity. The rooms with wooden flooring and a garden view, as example.

Scenic views, truly enjoyed great setting.

My spacious room had a Colonial decor. Overall the staff was polite and courteous.

The location is prime and amazing, not too far away from Southfield College. Furthermore, it's not too far from the heart of the city.

Not that good breakfast, it should be way much better.

We had a wonderful stay at this luxurious hotel. The location was perfect, right in the heart of the city and within walking distance to The Mall. We enjoyed exploring the surrounding area, especially the nearby Glenary's bakery. The hotel staff was friendly and helpful, making our stay even more enjoyable. The rooms were spacious and well-appointed, with modern amenities such as ironing facilities, tea and coffee facilities, and a comfortable sitting area. We also appreciated the free Wi-Fi in the rooms. The hotel's breakfast spread was decent, with a good variety of mainly Indian dishes. The restaurant staffs were attentive and made sure we had a pleasant dining experience. we highly recommend this hotel for its central location, excellent service, and comfortable rooms.

We recommend this hotel to everyone.

Great location and spacious room with vintage feel. Staff upgraded me to a club room and provided excellent service. I enjoyed live piano and stunning views from the sunset lounge.

Could not be improved in any way.

The hotel offered great amenities such as a well-maintained property and helpful staff. The location was ideal, being in a central area and easily accessible. the complimentary lunch was lavish and a great touch.

There were a couple of issues during my stay. The service was laid back and not as prompt as I would have liked.

Spacious club room, wooden decor, soft and comfortable bed, helpful front desk, good location for sightseeing.

Nothing, it is perfect.

The location of Central Heritage Resort & Spa Formerly Fortune Itc Resort was perfect for exploring Darjeeling. It was a short walk away from iconic hotels and the mall road, and the taxi stand was conveniently located nearby. The rooms were spacious and comfortable, with functional amenities and even electric blankets on the beds. The value for money was excellent, considering the prime location and comfortable accommodations.

Quaint great budget hotel in magnificent and wonderful location close to everything worth visiting. Outstanding food, helpful staff specially the restaurant staffs. New-fashioned room with wooden flooring and fire place, as for instance and good breakfast to start the day. Location not far from the restaurant, all famous eateries, and Mall Road & market.

The hotel is conveniently located near popular attractions and restaurants. The staff was friendly and accommodating. They offered two free spa treatments which was a nice bonus. The room was spacious and clean with great amenities.

The hotel seemed to be lacking in soundproofing as noise from the hallways and neighboring rooms could be easily heard. The breakfast was average with limited options and the coffee was not very good.

This hotel is conveniently located close to the famous mall area, making it easy to explore and enjoy. Rooms are spacious and comfortable, offering a great night's sleep. The staff is friendly and welcoming, always ready to assist. Also, the hotel offers a range of amenities including a gym, games room, and a kids' park, adding more fun to the stay.

The hotel needs to enhance the quality of their food and drink options to provide a better value for the services they offer.