Family Inns Of America Gatlinburg - 蓋特林堡

The indoor spa worked great and the location to the entrance of the park couldn't be better.

But you cant beat the location and price.

The location was awesome, the people were great and the hotel itself was in overall good shape.

It isn't the Marriot, but for the price and location, I would have to give it a big thumbs up.

The location was the best , top of the town, blocks from the entrance of the park.

The suite we rented had 2 king size beds with a sofa bed.

We were told that it was their top of the line suite with a king bed, sleeper sofa, fireplace, balcony overlooking the "river" & jaccuzzi tub.

We got a King Suite equipped with a fireplace, jacuzzi, sofa-bed, kitchenette and shared balcony.

The staff was extremely rude, gave us a single room when we were supposed to have a suite, and tried to tell us that two suites connecting to each other were not available, even though they had assured me on the phone that it would be no problem.

During the night our toilet broke and flooded the room and the two rooms below.

The continental breakfast was nothing more than Little Debbies and the indoor spa worked great.

The continental breakfast was free, but "continental" is defined by this hotel as mini-donuts, mini-muffins and cereal.

We would stay here again, sans the breakfast.

It has been awhile since I have stayed at a hotel, so I don't know whether continental breakfast is much more than mini donuts, mini muffins, 4 different kinds of cereal, 2% milk, apple and orange juice, and coffee.

The continental breakfast included Little Debbies snacks.

The location was the best, front desk staff was very friendly and the new manager was very helpful.

To start the Manager and employees at the front desk were very unprofessional.

Since we stayed 5 nights, I had requested no maid service, unless requested, it looked like that was honored, except whenever my son and I left, when we got back, I could not understand why the TV was on when we returned.

Maid service(cleaning) could be improved.

The outside pool was clean and so was the jacuzzi hot tub.

I am a woman and the parking lot creeped me out a bit because of the darkness.

The out door pool was my biggest disapointment.

The staff there was grear very helpful and rooms were very clean.

Room was clean an had no bad odors is good and the fireplace didn't work at first.

Room was clean an had no bad odors which is good.

The room was clean, altough the carpet in front of the door had been pulled out from the doorway and the door had many scratch marks on it.

The room was clean, though the sofa was dingy from age.