Fairmont Empress Hotel

 5 stars
721 Government Street, Victoria, Canada, V8W 1W5  Save
From  US$ 244
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  • Overview
  • Rooms & Availability
  • Guest reviews
  • Facilities

Editorial review:

Fairmont Empress invites guests for a wonderful stay. This gorgeous British landmark will transport you to the past. It has beautiful views of the Inner Harbour. The setting is gorgeous and the staff bends over backwards for guests. The hotel is large and can be a task to navigate through. The high tea is excellent and the pool is great. Some feel that it's too haughty of a place, but others feel it's still a very good place.

Overview

Located near the city center, the three-star hotel Fairmont Empress is being surrounded by most popular sights of Victoria.

The hotel with the classical facade and fully equipped rooms provides its guests with public hotel parking.

All 477 non-smoking air-conditioned guestrooms offer the guests DVD player and mini-bar as well as free of charge hotel high-speed internet.

The hotel serves its guests all meals in buffet form.

The nearest airport is Victoria Inner Harbor, located 1.3km away from the hotel.

Year renovated   2009.  Number of rooms   477.

Hotel is located at 721 Government Street, Victoria, Canada, V8W 1W5, just 800m from the city center, 1.3km from Airport Victoria Inner Harbor and 25.4km from the airport Victoria International.

Rooms

General information:

The non-smoking air-conditioned rooms come with mini bar and a private bathroom, television, ironing facilities and heating.

Room types:

Double room with the king size bed has an area of 32sqm and comes with the seating area.

Double room is equipped with the queen size bed and has an area of 23sqm.

Deluxe King room is furnished with the king size bed and has an area of 32sqm.

Deluxe Queen room offers queen size bed and has an area of 23sqm.

Classic room has queen size bed and an area of 37sqm.

Economy room is equipped with the queen size bed and is non-smoking.

Dining options

Guests of the hotel are offered to taste meals in a buffet form. Lunch and dinner may be chosen from à la carte menu.

The nearest places to eat are the following:

The Empress Dining Room is a fine-dining restaurant offering breakfast and dinner daily.

Bengal Lounge is a colonial-style lounge famous for its curry buffet lunches and dinners.

Afternoon Tea in the Lobby is a tradition in Victoria for almost a century and the hotel offers its guests to join it.

All visitors are offered a full breakfast for a fee. 

Work

Fax/photocopying facilities as well as secretarial services are available onsite.

Free hotel high-speed internet is available in the hotel rooms.

Leisure

Guests may relax at the indoor swimming pool.

Additional features

Rooms/facilities for people with disabilities as well as child care are possible onsite.

Facilities

General
  • Parking (fee required)
  • Free parking
  • Car rental
  • Pets allowed
  • Currency exchange
  • Elevator
  • Luggage storage
  • Barber/Beauty Shop
  • 24-Hour Front Desk
  • Concierge desk
  • Bus parking
  • Tour desk
Internet

Hotel high-speed internet access is available in the hotel rooms and the rate is CAD 15 per day

Wireless internet is available in public areas and the rate is CAD 15 per day

Guest Parking

Public hotel parking is possible on site and the rate is CAD 30 per day.

Private hotel parking is possible on site and the rate is CAD 30 per day.

Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
  • Massage services
  • Shops/Commercial Services
  • Butler service
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
Meeting facilities
  • Conference facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Whirlpool
  • Bicycle rentals
  • Steam bath
  • Jacuzzi
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • 24-hour room service
  • Mini bar
  • Hair dryer

Policies

Check-In

from  11 am

Check-Out

until  4 pm

Pets

Pets are allowed on request

Pets are allowed on request

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free. 
  • Older children/adults may stay in the hotel for free. 

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Rooms and availability

General information:

The non-smoking air-conditioned rooms come with mini bar and a private bathroom, television, ironing facilities and heating.

Room types:

Double room with the king size bed has an area of 32sqm and comes with the seating area.

Double room is equipped with the queen size bed and has an area of 23sqm.

Deluxe King room is furnished with the king size bed and has an area of 32sqm.

Deluxe Queen room offers queen size bed and has an area of 23sqm.

Classic room has queen size bed and an area of 37sqm.

Economy room is equipped with the queen size bed and is non-smoking.

Guest Room

Double Or Twin Beds

Fairmont Empress Hotel Guest Room
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Fairmont Empress Hotel Guest Room
One-Bedroom Suite

City view

King Size Bed - 51m2

Fairmont Empress Hotel One-Bedroom Suite
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Fairmont Empress Hotel One-Bedroom Suite
    Signature Double Room

    Harbor view

    Double Bed or King Size Bed - 46m2

    Fairmont Empress Hotel Signature Double Room
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    Fairmont Empress Hotel Signature Double Room
    Fairmont Empress Hotel Signature Double Room
    Fairmont Empress Hotel Signature Double Room Signature
      Fairmont Junior Suite

      Harbor view

      King Size Bed

      Fairmont Empress Hotel Fairmont Junior Suite
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      Fairmont Empress Hotel Fairmont Junior Suite
        Deluxe Twin Room

        Two Single Beds

        Fairmont Empress Hotel Deluxe Twin Room
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        Fairmont Empress Hotel Deluxe Twin Room
        Fairmont Double Room

        City view, Harbor view

        Double Bed or Queen Size Bed or King Size Bed - 37m2

        Fairmont Empress Hotel Fairmont Double Room
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        Fairmont Empress Hotel Fairmont Double Room
        Fairmont Empress Hotel Fairmont Double Room
        Fairmont Empress Hotel Fairmont Double Room Fairmont Room
          Deluxe Room

          Two Single Beds or Two Queen Size Beds or 1 Double and 1 Single bed

          Fairmont Empress Hotel Deluxe Room
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          Fairmont Empress Hotel Deluxe Room
            Signature Room

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              Fairmont Twin Room

              Two Single Beds

              Fairmont Empress Hotel Fairmont Twin Room
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              Fairmont Empress Hotel Fairmont Twin Room
              Standard Double Room

              King Size Bed

              Fairmont Empress Hotel Standard Double Room
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              Fairmont Empress Hotel Standard Double Room
              Standard Triple Room

              Triple

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              Double Room

              Harbor view

              Double Bed

              Fairmont Empress Hotel Double Room
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              Fairmont Empress Hotel Double Room
                Standard Room

                1 Double and 1 Single bed or Double Bed or Two Single Beds

                Fairmont Empress Hotel Standard Room
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                Fairmont Empress Hotel Standard Room
                  Deluxe Triple Room

                  Triple or Two Queen Size Beds

                  Fairmont Empress Hotel Deluxe Triple Room
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                  Fairmont Empress Hotel Deluxe Triple Room
                    Fairmont Triple Room

                    Double Beds or Triple

                    Fairmont Empress Hotel Fairmont Triple Room
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                    Fairmont Empress Hotel Fairmont Triple Room
                      Twin Room

                      Twin Beds

                      Fairmont Empress Hotel Twin Room
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                      Fairmont Empress Hotel Twin Room
                        Fairmont Room

                        Courtyard view, Harbor view, City view

                        Double Beds

                        Fairmont Empress Hotel Fairmont Room
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                        Fairmont Empress Hotel Fairmont Room
                          Standard Twin Room

                          Two Single Beds

                          Fairmont Empress Hotel Standard Twin Room
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                          Fairmont Empress Hotel Standard Twin Room
                          Triple Room

                          Triple

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                            Spacious Junior Suite

                            City view

                            King Size Bed

                            Fairmont Empress Hotel Spacious Junior Suite
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                            Fairmont Empress Hotel Spacious Junior Suite
                              Deluxe Double Room

                              Harbor view, City view

                              Double Bed or King Size Bed or Queen Size Bed - 37m2

                              Fairmont Empress Hotel Deluxe Double Room
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                              Fairmont Empress Hotel Deluxe Double Room
                                Classic Double Room

                                Harbor view

                                King Size Bed or Queen Size Bed - 37m2

                                Fairmont Empress Hotel Classic Double Room Deluxe Room
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                                Fairmont Empress Hotel Classic Double Room Deluxe Room
                                Fairmont Empress Hotel Classic Double Room Deluxe Room
                                Fairmont Empress Hotel Classic Double Room

                                  Fairmont Empress Hotel Location

                                  What's nearby

                                  What's nearby.

                                  ity Center is in 800m

                                  Pacific Undersea Gardens are in 183m

                                  British Columbia Parliament Building is in 183m

                                  Thunderbird Park is in 183m

                                  Victoria Inner Harbor is in 183m

                                  Miniature World, place to see 80 miniature displays of places, events and themes, is in 183m

                                  Crystal Garden, the first convention centre, is in 200m

                                  Royal British Columbia Museum, exhibiting showcases the human and natural history, is in 200m

                                  Victoria Bug Zoo is in 274m

                                  Royal London Wax Museum is in 300m

                                  British Columbia Festival-Arts is in 400m

                                  Maritime Museum of British Columbia is in 500m

                                  Victoria Royal Theatre, 1416 seat theatre opened in 1913, is in 549m

                                  Emily Carr House, home of writer Emily Carr, is in 700m

                                  Victoria Independent Film is in 700m

                                  Victoria Park is in 700m

                                  Local Attractions

                                  • Art Gallery of Greater Victoria
                                    1.6km
                                    1040 Moss St., Victoria
                                  • Point Ellice House
                                    1.7km
                                    2616 Pleasant St., Victoria
                                  • Craigdarroch Castle
                                    1.8km
                                    1050 Joan Crescent, Victoria
                                  • Fort Street
                                    1.9km
                                    Victoria, British ColumbiaCanada
                                  • Government House
                                    1.9km
                                    1401 Rockland Avenue, Victoria

                                  Near the hotel

                                  • Fairmont Empress Hotel
                                    40 m
                                    721 Government St., Victoria
                                  • Royal BC Museum
                                    160 m
                                    675 Belleville Street, Victoria
                                  • Miniature World
                                    110 m
                                    649 Humboldt St., Victoria
                                  • Victoria Visitor Information Centre
                                    130 m
                                    812 Wharf Street
                                  • IMAX Victoria In the Royal BC Museum
                                    200 m
                                    675 Belleville Street, Victoria
                                  • Parliament Buildings
                                    240 m
                                    501 Belleville St, Victoria
                                  • Victoria Bug Zoo
                                    220 m
                                    631 Courtney Street, Victoria

                                  Restaurants Nearby

                                  • The Bengal Lounge - The Fairmont Empress Hotel

                                    86% likes this, based on 374 reviews
                                    Food: Contemporary, Indian
                                    Price Range: USD 26 - USD 100

                                    40 m
                                    721 Government St

                                    Phone: 250-389-2727

                                  • Afternoon Tea - The Fairmont Empress Hotel

                                    66% likes this, based on 320 reviews
                                    Food: Tea Room
                                    Price Range: USD 32 - USD 53

                                    40 m
                                    721 Government Street

                                    Phone: 250-389-2727

                                  • Pescatores Seafood + Grill

                                    69% likes this, based on 396 reviews
                                    Food: Steakhouse, Seafood, Pacific Rim
                                    Price Range: USD 2 - USD 51

                                    100 m
                                    614 Humboldt Street

                                    Phone: 250-385-4512

                                  • The Empress Room

                                    72% likes this, based on 142 reviews
                                    Price Range: USD 32 - USD 67

                                    40 m
                                    721 Government St.

                                    Phone: 250-389-2727

                                  • Milestone's Restaurant

                                    74% likes this, based on 282 reviews
                                    Food: American
                                    Price Range: USD 0 - USD 24

                                    130 m
                                    812 Wharf St

                                    Phone: (250) 381-2244

                                  Getting there.

                                  Airport Victoria Inner Harbor is in 1.3km.

                                  Airport Victoria International is in 25.4km.

                                  Getting around.

                                  Public hotel parking is possible onsite for the rate of 28.00 CAD per day.

                                  Fairmont Empress Hotel Reviews

                                  Guest reviews are submitted by our customers after their stay at Fairmont Empress Hotel

                                  Average guest rating

                                  3.8
                                  out of 5
                                  Excellent
                                  Based on 61 reviews

                                  Rating by category:

                                  Value
                                  3.7
                                  Dining
                                  3.1
                                  Location
                                  4.6
                                  Rooms
                                  3.4
                                  Service
                                  3.5

                                  Individual guest reviews

                                  • Wonderful location, excellent High Quality and each and every staff member was friendly and attentive. Our room was very big.

                                    My rating for the hotel:

                                    • Average rating
                                      3.8
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      3
                                    • Value
                                      2
                                  • The room was well appointed and the view was wonderful, staff were excellent. The bed was really comfortable.

                                    The hotel stands proud in a prime location in Victoria.

                                    My rating for the hotel:

                                    • Average rating
                                      4.2
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      4
                                    • Value
                                      3
                                  • Great central location, awesome Hotel and the staff we met seemed polite and friendly. Our room was incredibly large.

                                    My rating for the hotel:

                                    • Average rating
                                      4.1
                                    • Location
                                      5
                                    • Rooms
                                      5
                                    • Service
                                      2
                                    • Value
                                      5
                                  • Lovely views and beautiful classy hotel. The staff were great and room was spacious.

                                    My rating for the hotel:

                                    • Average rating
                                      4.4
                                    • Location
                                      5
                                    • Rooms
                                      4
                                    • Service
                                      5
                                    • Value
                                      4
                                  • Two large windows and a living room area, magnificent setting. Traditional style very grand in brilliant location and the staff were absolutely perfect. The bed was amazingly comfy and the food was amazing.

                                    My rating for the hotel:

                                    • Average rating
                                      4.7
                                    • Rooms
                                      5
                                    • Service
                                      5
                                    • Value
                                      4
                                  • Beautiful location in the heart of the city, magnificent grand hotel and the staff were very nice, helpful. The room was nice and after noon tea was great and a good way to say good by.

                                    My rating for the hotel:

                                    • Average rating
                                      4.5
                                    • Location
                                      5
                                    • Rooms
                                      4
                                    • Service
                                      4
                                  • The room we got had a perfect view, the hotel was perfectly clean, and the staff were amazing, and the classic photos throughout the building were just great. Service was poor and not at all you would expect at a fairmont, bathroom was large, afternoon tea were excellent.

                                    Not much variety in food and wasn't very tasty at all.

                                    My rating for the hotel:

                                    • Average rating
                                      3.4
                                    • Location
                                      5
                                    • Rooms
                                      4
                                    • Service
                                      1
                                    • Value
                                      4
                                  • Nice location overlooking the water, classic design and a very historic building. Well, i liked the food and lobby area, friendly staff, better pool, gym and I preferred the rooms too. Just going there for tea and great choice.

                                    Very old hard beds plus there was a big spring sticking out of the bed.

                                    My rating for the hotel:

                                    • Average rating
                                      4.2
                                    • Location
                                      5
                                    • Rooms
                                      3
                                    • Service
                                      5
                                    • Value
                                      4
                                  • The surroundings are elegant and for a big hotel there is not much food choice and is all very pricey. The staff here are exceptional and the junior suites are quite large. Child's waiting pool are nice enough.

                                    Since i started visiting Victoria i was about 10 years old, our room was above average for comform and the bed was excellent.

                                    My rating for the hotel:

                                    • Average rating
                                      3.1
                                    • Rooms
                                      3
                                    • Service
                                      4
                                    • Value
                                      2
                                  • The view was great, decor of the hotel were amazing and the guards at the parliament building were happy to answer our questions. For the price was not the mowt luxurious experience i've had, staff were superb and the Empress Room was nice typical 4 star décor. The food was surprisingly good.

                                    The location could not be better for exploring Victoria, television channels are very limited and high tea is not to be missed.

                                    My rating for the hotel:

                                    • Average rating
                                      4.4
                                    • Location
                                      5
                                    • Rooms
                                      4
                                    • Service
                                      4
                                    • Value
                                      4
                                  • Victoria is a lovely city, this historic hotel has a very nice location and the concierge service at the Empress is fantastic. The suite is tastefully updated in ornate Victorian and high tea is EXCELLENT.

                                    A beautiful old building from the outside, bathroom are not as expected.

                                    My rating for the hotel:

                                    • Average rating
                                      4.6
                                    • Location
                                      5
                                    • Rooms
                                      4
                                    • Service
                                      5
                                    • Value
                                      4
                                  • Minutes to shopping and wonderful resturants, excellent location. Beautiful, historical, perfect stay and great building. Worth the extra money, gorgeous exterior and alex at the front desk could have not been any nicer.

                                    The rooms are small and have poor views, i would recommend upgrading, and the main lobby is closed for tea from noon 6 p/m, the bed sheets didnt fit well enough to not come off during the night.

                                    My rating for the hotel:

                                    • Average rating
                                      3.7
                                    • Location
                                      5
                                    • Rooms
                                      3
                                    • Service
                                      5
                                    • Value
                                      3
                                  • The city bus terminal is just across the street and great location to explore Victoria. The hotel is beautiful, the tea is fabulous and you receive a tin of teabags to take home after the meal, staff are very helpful and friendly. Guest rooms are very nice, the food is fancy and tasty.

                                    Definitely not good value and very uncomfortable beds.

                                    My rating for the hotel:

                                    • Average rating
                                      3.7
                                    • Location
                                      5
                                    • Rooms
                                      3
                                    • Service
                                      4
                                    • Value
                                      3
                                  • All clean and to a high quality, hot tub.

                                    The room was tiny and filthy.

                                    My rating for the hotel:

                                    • Average rating
                                      2.4
                                    • Rooms
                                      2
                                    • Value
                                      3
                                  • A quaint hotel in a perfect setting and location, elegant rooms.

                                    My rating for the hotel:

                                    • Average rating
                                      3.5
                                    • Rooms
                                      3
                                    • Value
                                      4
                                  Show more reviews

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