Fairmont Empress - Deluxe

 5 stars
721 Government Street, Victoria, Canada, V8W 1W5  Save
From  US$ 228
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  • Overview
  • Rooms & Availability
  • Guest reviews
  • Facilities

Editorial review:

Fairmont Empress invites guests for a wonderful stay. This gorgeous British landmark will transport you to the past. It has beautiful views of the Inner Harbour. The setting is gorgeous and the staff bends over backwards for guests. The hotel is large and can be a task to navigate through. The high tea is excellent and the pool is great. Some feel that it's too haughty of a place, but others feel it's still a very good place.

Overview

Located near the city center, the three-star hotel Fairmont Empress is being surrounded by most popular sights of Victoria.

The hotel with the classical facade and fully equipped rooms provides its guests with public hotel parking.

All 477 non-smoking air-conditioned guestrooms offer the guests DVD player and mini-bar as well as free of charge hotel high-speed internet.

The hotel serves its guests all meals in buffet form.

The nearest airport is Victoria Inner Harbor, located 1.3km away from the hotel.

Year renovated   2009.  Number of rooms   477.

Hotel is located at 721 Government Street, Victoria, Canada, V8W 1W5, just 800m from the city center, 1.3km from Airport Victoria Inner Harbor and 25.4km from the airport Victoria International.

Rooms

General information:

The non-smoking air-conditioned rooms come with mini bar and a private bathroom, television, ironing facilities and heating.

Room types:

Double room with the king size bed has an area of 32sqm and comes with the seating area.

Double room is equipped with the queen size bed and has an area of 23sqm.

Deluxe King room is furnished with the king size bed and has an area of 32sqm.

Deluxe Queen room offers queen size bed and has an area of 23sqm.

Classic room has queen size bed and an area of 37sqm.

Economy room is equipped with the queen size bed and is non-smoking.

Dining options

Guests of the hotel are offered to taste meals in a buffet form. Lunch and dinner may be chosen from à la carte menu.

The nearest places to eat are the following:

The Empress Dining Room is a fine-dining restaurant offering breakfast and dinner daily.

Bengal Lounge is a colonial-style lounge famous for its curry buffet lunches and dinners.

Afternoon Tea in the Lobby is a tradition in Victoria for almost a century and the hotel offers its guests to join it.

All visitors are offered a full breakfast for a fee. 

Work

Fax/photocopying facilities as well as secretarial services are available onsite.

Free hotel high-speed internet is available in the hotel rooms.

Leisure

Guests may relax at the indoor swimming pool.

Additional features

Rooms/facilities for people with disabilities as well as child care are possible onsite.

Facilities

General
  • Parking (fee required)
  • Free parking
  • Car rental
  • Pets allowed
  • Currency exchange
  • Elevator
  • Luggage storage
  • Barber/Beauty Shop
  • 24-Hour Front Desk
  • Concierge desk
  • Bus parking
  • Tour desk
Internet

Hotel high-speed internet access is available in the hotel rooms
and the rate is CAD 15 per day

Wireless internet is available in public areas and the rate is CAD 15 per day

Guest Parking

Public hotel parking is possible on site and the rate is CAD 30 per day.

Private hotel parking is possible on site and the rate is CAD 30 per day.

Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
  • Massage services
  • Shops/Commercial Services
  • Butler service
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
Meeting facilities
  • Conference facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Whirlpool
  • Bicycle rentals
  • Steam bath
  • Jacuzzi
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe
  • 24-hour room service
  • Mini bar
  • Hair dryer

Policies

Check-In

from  11 am

Check-Out

until  4 pm

Pets

Pets are allowed on request

Pets are allowed on request

Children and extra beds
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free. 
  • Older children/adults may stay in the hotel for free. 

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Rooms and availability

General information:

The non-smoking air-conditioned rooms come with mini bar and a private bathroom, television, ironing facilities and heating.

Room types:

Double room with the king size bed has an area of 32sqm and comes with the seating area.

Double room is equipped with the queen size bed and has an area of 23sqm.

Deluxe King room is furnished with the king size bed and has an area of 32sqm.

Deluxe Queen room offers queen size bed and has an area of 23sqm.

Classic room has queen size bed and an area of 37sqm.

Economy room is equipped with the queen size bed and is non-smoking.

Guest Room

Double Or Twin Beds

Fairmont Empress - Deluxe Guest Room
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Fairmont Empress - Deluxe Guest Room
Signature Double Room

Double Bed or King Size Bed

Fairmont Empress - Deluxe Signature Double Room
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Fairmont Empress - Deluxe Signature Double Room
    Deluxe Twin Room

    Two Queen Size Beds or Two Single Beds

    Fairmont Empress - Deluxe Deluxe Twin Room
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    Fairmont Empress - Deluxe Deluxe Twin Room
      Fairmont Double Room

      Harbor view, City view

      King Size Bed or Double Bed or Queen Size Bed - 37m2

      Fairmont Empress - Deluxe Fairmont Double Room
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      Fairmont Empress - Deluxe Fairmont Double Room
      Fairmont Empress - Deluxe Fairmont Double Room
      Fairmont Empress - Deluxe Fairmont Double Room
      Fairmont Empress - Deluxe Fairmont Double Room Fairmont Room
        Deluxe Room

        Two Single Beds or Two Queen Size Beds or 1 Double and 1 Single bed

        Fairmont Empress - Deluxe Deluxe Room
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        Fairmont Empress - Deluxe Deluxe Room
          Fairmont Twin Room

          Double Beds

          Fairmont Empress - Deluxe Fairmont Twin Room
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          Fairmont Empress - Deluxe Fairmont Twin Room
            Standard Triple Room

            Triple

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            Double Room

            Harbor view

            Double Bed

            Fairmont Empress - Deluxe Double Room
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            Fairmont Empress - Deluxe Double Room
              Standard Room

              1 Double and 1 Single bed

              Fairmont Empress - Deluxe Standard Room
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              Fairmont Empress - Deluxe Standard Room
                Deluxe Triple Room

                Triple or Two Queen Size Beds

                Fairmont Empress - Deluxe Deluxe Triple Room
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                Fairmont Empress - Deluxe Deluxe Triple Room
                  Fairmont Triple Room

                  Double Beds or Triple

                  Fairmont Empress - Deluxe Fairmont Triple Room
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                  Fairmont Empress - Deluxe Fairmont Triple Room
                    Twin Room

                    Twin Beds or Two Single Beds

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                      Fairmont Room

                      Courtyard view, Harbor view

                      Double Beds

                      Fairmont Empress - Deluxe Fairmont Room
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                      Fairmont Empress - Deluxe Fairmont Room
                        Standard Twin Room

                        Two Single Beds

                        Fairmont Empress - Deluxe Standard Twin Room
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                        Fairmont Empress - Deluxe Standard Twin Room
                        Triple Room

                        Triple

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                          Deluxe Double Room

                          Harbor view, City view

                          Double Bed or King Size Bed or Queen Size Bed - 37m2

                          Fairmont Empress - Deluxe Deluxe Double Room
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                          Fairmont Empress - Deluxe Deluxe Double Room
                            Junior Suite

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                            Fairmont Empress - Deluxe Location

                            What's nearby

                            What's nearby.

                            ity Center is in 800m

                            Pacific Undersea Gardens are in 183m

                            British Columbia Parliament Building is in 183m

                            Thunderbird Park is in 183m

                            Victoria Inner Harbor is in 183m

                            Miniature World, place to see 80 miniature displays of places, events and themes, is in 183m

                            Crystal Garden, the first convention centre, is in 200m

                            Royal British Columbia Museum, exhibiting showcases the human and natural history, is in 200m

                            Victoria Bug Zoo is in 274m

                            Royal London Wax Museum is in 300m

                            British Columbia Festival-Arts is in 400m

                            Maritime Museum of British Columbia is in 500m

                            Victoria Royal Theatre, 1416 seat theatre opened in 1913, is in 549m

                            Emily Carr House, home of writer Emily Carr, is in 700m

                            Victoria Independent Film is in 700m

                            Victoria Park is in 700m

                            Local Attractions

                            • Art Gallery of Greater Victoria
                              1.6km
                              1040 Moss St., Victoria
                            • Point Ellice House
                              1.8km
                              2616 Pleasant St., Victoria
                            • Craigdarroch Castle
                              1.8km
                              1050 Joan Crescent, Victoria
                            • Fort Street
                              1.9km
                              Victoria, British ColumbiaCanada
                            • Government House
                              2.0km
                              1401 Rockland Avenue, Victoria

                            Near the hotel

                            • Royal BC Museum
                              100 m
                              675 Belleville Street, Victoria
                            • Fairmont Empress Hotel
                              50 m
                              721 Government St., Victoria
                            • Parliament Buildings
                              180 m
                              501 Belleville St, Victoria
                            • IMAX Victoria In the Royal BC Museum
                              160 m
                              675 Belleville Street, Victoria
                            • Thunderbird Park
                              150 m
                              675 Belleville st., Victoria
                            • Miniature World
                              190 m
                              649 Humboldt St., Victoria
                            • Victoria Visitor Information Centre
                              200 m
                              812 Wharf Street

                            Restaurants Nearby

                            • The Bengal Lounge - The Fairmont Empress Hotel

                              86% likes this, based on 374 reviews
                              Food: Contemporary, Indian
                              Price Range: USD 26 - USD 100

                              50 m
                              721 Government St

                              Phone: 250-389-2727

                            • Afternoon Tea - The Fairmont Empress Hotel

                              66% likes this, based on 320 reviews
                              Food: Tea Room
                              Price Range: USD 32 - USD 53

                              50 m
                              721 Government Street

                              Phone: 250-389-2727

                            • The Empress Room

                              69% likes this, based on 136 reviews
                              Price Range: USD 31 - USD 66

                              50 m
                              721 Government St.

                              Phone: 250-389-2727

                            • Pescatores Seafood + Grill

                              72% likes this, based on 402 reviews
                              Food: Steakhouse, Seafood, Pacific Rim
                              Price Range: USD 3 - USD 52

                              180 m
                              614 Humboldt Street

                              Phone: 250-385-4512

                            • The Old Spaghetti Factory

                              74% likes this, based on 255 reviews
                              Food: Italian

                              190 m
                              703 Douglas St

                              Phone: (250) 381-8444

                            Getting there.

                            Airport Victoria Inner Harbor is in 1.3km.

                            Airport Victoria International is in 25.4km.

                            Getting around.

                            Public hotel parking is possible onsite for the rate of 28.00 CAD per day.

                            Fairmont Empress - Deluxe Reviews

                            Guest reviews are submitted by our customers after their stay at Fairmont Empress - Deluxe

                            Average guest rating

                            3.8
                            out of 5
                            Excellent
                            Based on 61 reviews

                            Rating by category:

                            Dining
                            3.1
                            Location
                            4.6
                            Rooms
                            3.4
                            Service
                            3.5
                            Value
                            3.7

                            Individual guest reviews

                            • Wonderful location, excellent High Quality and each and every staff member was friendly and attentive. Our room was very big.

                              My rating for the hotel:

                              • Average rating
                                3.8
                              • Location
                                5
                              • Rooms
                                5
                              • Service
                                3
                              • Value
                                2
                            • The room was well appointed and the view was wonderful, staff were excellent. The bed was really comfortable.

                              The hotel stands proud in a prime location in Victoria.

                              My rating for the hotel:

                              • Average rating
                                4.2
                              • Location
                                5
                              • Rooms
                                5
                              • Service
                                4
                              • Value
                                3
                            • Great central location, awesome Hotel and the staff we met seemed polite and friendly. Our room was incredibly large.

                              My rating for the hotel:

                              • Average rating
                                4.1
                              • Location
                                5
                              • Rooms
                                5
                              • Service
                                2
                              • Value
                                5
                            • Lovely views and beautiful classy hotel. The staff were great and room was spacious.

                              My rating for the hotel:

                              • Average rating
                                4.4
                              • Location
                                5
                              • Rooms
                                4
                              • Service
                                5
                              • Value
                                4
                            • Two large windows and a living room area, magnificent setting. Traditional style very grand in brilliant location and the staff were absolutely perfect. The bed was amazingly comfy and the food was amazing.

                              My rating for the hotel:

                              • Average rating
                                4.7
                              • Rooms
                                5
                              • Service
                                5
                              • Value
                                4
                            • Beautiful location in the heart of the city, magnificent grand hotel and the staff were very nice, helpful. The room was nice and after noon tea was great and a good way to say good by.

                              My rating for the hotel:

                              • Average rating
                                4.5
                              • Location
                                5
                              • Rooms
                                4
                              • Service
                                4
                            • The room we got had a perfect view, the hotel was perfectly clean, and the staff were amazing, and the classic photos throughout the building were just great. Service was poor and not at all you would expect at a fairmont, bathroom was large, afternoon tea were excellent.

                              Not much variety in food and wasn't very tasty at all.

                              My rating for the hotel:

                              • Average rating
                                3.4
                              • Location
                                5
                              • Rooms
                                4
                              • Service
                                1
                              • Value
                                4
                            • Nice location overlooking the water, classic design and a very historic building. Well, i liked the food and lobby area, friendly staff, better pool, gym and I preferred the rooms too. Just going there for tea and great choice.

                              Very old hard beds plus there was a big spring sticking out of the bed.

                              My rating for the hotel:

                              • Average rating
                                4.2
                              • Location
                                5
                              • Rooms
                                3
                              • Service
                                5
                              • Value
                                4
                            • The surroundings are elegant and for a big hotel there is not much food choice and is all very pricey. The staff here are exceptional and the junior suites are quite large. Child's waiting pool are nice enough.

                              Since i started visiting Victoria i was about 10 years old, our room was above average for comform and the bed was excellent.

                              My rating for the hotel:

                              • Average rating
                                3.1
                              • Rooms
                                3
                              • Service
                                4
                              • Value
                                2
                            • The view was great, decor of the hotel were amazing and the guards at the parliament building were happy to answer our questions. For the price was not the mowt luxurious experience i've had, staff were superb and the Empress Room was nice typical 4 star décor. The food was surprisingly good.

                              The location could not be better for exploring Victoria, television channels are very limited and high tea is not to be missed.

                              My rating for the hotel:

                              • Average rating
                                4.4
                              • Location
                                5
                              • Rooms
                                4
                              • Service
                                4
                              • Value
                                4
                            • Victoria is a lovely city, this historic hotel has a very nice location and the concierge service at the Empress is fantastic. The suite is tastefully updated in ornate Victorian and high tea is EXCELLENT.

                              A beautiful old building from the outside, bathroom are not as expected.

                              My rating for the hotel:

                              • Average rating
                                4.6
                              • Location
                                5
                              • Rooms
                                4
                              • Service
                                5
                              • Value
                                4
                            • Minutes to shopping and wonderful resturants, excellent location. Beautiful, historical, perfect stay and great building. Worth the extra money, gorgeous exterior and alex at the front desk could have not been any nicer.

                              The rooms are small and have poor views, i would recommend upgrading, and the main lobby is closed for tea from noon 6 p/m, the bed sheets didnt fit well enough to not come off during the night.

                              My rating for the hotel:

                              • Average rating
                                3.7
                              • Location
                                5
                              • Rooms
                                3
                              • Service
                                5
                              • Value
                                3
                            • The city bus terminal is just across the street and great location to explore Victoria. The hotel is beautiful, the tea is fabulous and you receive a tin of teabags to take home after the meal, staff are very helpful and friendly. Guest rooms are very nice, the food is fancy and tasty.

                              Definitely not good value and very uncomfortable beds.

                              My rating for the hotel:

                              • Average rating
                                3.7
                              • Location
                                5
                              • Rooms
                                3
                              • Service
                                4
                              • Value
                                3
                            • All clean and to a high quality, hot tub.

                              The room was tiny and filthy.

                              My rating for the hotel:

                              • Average rating
                                2.4
                              • Rooms
                                2
                              • Value
                                3
                            • A quaint hotel in a perfect setting and location, elegant rooms.

                              My rating for the hotel:

                              • Average rating
                                3.5
                              • Rooms
                                3
                              • Value
                                4
                            Show more reviews

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